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Wells fargo bank view my account

wells fargo bank view my account

Either through post or email, your banking statement will assuredly have your checking account and routing numbers. You will most likely find them at the bottom. o Claims, disputes, legal or bank restrictions need to be resolved. Close account and transfer to my Wells Fargo (checking/savings) account #. Topics to follow. Sign up to get Tweets about the Topics you follow in your Home timeline.

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How do I download multiple statements from Wells Fargo?

How do I download multiple statements from Wells Fargo?

So what you can do is:Go to statements page.Open dev tools and go to console.Paste my below snippet and hit enter.Right before you go to a view with the statements you want, in the console execute doDownloading = true;Go to the view.If you need to pause downloading, in the console execute doDownloading = false;

How do I get paperless statements from Wells Fargo?

Wells Fargo Online comes with the ability to receive and view statements for most of your accounts online. Simply enroll to set up a username and password to access your personal and business accounts online. If you already have a username and password, sign on to view your statements online.

How do I request a bank statement?

To receive paper statements, first log on to your account through your bank’s website or app. Look under headings like account settings and services to find where you can request mailed statements. Some banks charge a fee for mailing your statements as it costs them time, printing, and postage.

Does cashback show up on Wells Fargo bank statement?

No it does not. When you look at your bank statement, there will be a single amount shown. the register just includes your cash back amount in a single request for payment from the bank. Your receipt will reflect your cash back, however.

What shows up on your bank statement when you use cash App?

The cash app is separate from your actual bank so therefore the only thing that shows up on your bank statement is transfers to and from the cash app.

How do I view my Wells Fargo transactions?

Access features quickly:Sign on to view account activity.Simply select your account to view activity.From Account Summary, click the vertical dots next to your available balance to transfer money, pay bills, or view statements.

How do I view my bank statement online Wells Fargo?

Simply sign on to view your statements online.You can select only one statement at a time.When you select one of these documents, your device or browser may download and save it. To print your statements, you may need to sign on to Wells Fargo Online from a computer.

How do I get my Wells Fargo username and password?

Enter your SSN or ITIN that was issued to you. If you are unable to recover your username and need further password or username help, please call Wells Fargo Online Banking Customer Service at 1-available 24 hours a day, 7 days a week.

Can I call Wells Fargo to check my balance?

Call 1-800-TO-WELLS (1- 24 hours a day, 7 days a week.

How can I check my account balance online?

1. Log In Online. You can check your account balance online anytime—and much more. To get started, navigate to your bank’s website and access your account information.

How do I check my balance on my debit card?

You can check your debit card balance in multiple ways:Log in to your online account on your bank’s website;Use your bank’s mobile app. Call your bank. Text your bank. Check your account balance at one of your bank’s ATMs. Ask a bank teller by going to one of your bank’s branches.

How do I check my balance on my Wells Fargo credit card?

You can check by phone. Two free options: use the wells Fargo ATM to check the balance. Register for online banking and check the balance there….Call the 800 number on the back of the card.Logon to your online banking account.Walk in to a branch and ask a teller.Use the mobile app to login to your account.

Does Wells Fargo increase credit limit automatically?

Wells Fargo does not allow you to request a credit limit increase online. Instead, they ask you to call into their customer service line at 1- As a final consideration, you should note that Wells Fargo may automatically increase your credit limit from time to time.

What number do I text to check my Wells Fargo balance?

Text BAL ALL to 93557 and we’ll automatically reply with your account balances in seconds.

How do I get the Wells Fargo Mobile App?

Download the Wells Fargo Mobile app for Android devices from the Google PlayTM Store or Amazon App Store, or for iPhone or iPad from the Apple App StoreSM.

How do I make an online account with Wells Fargo?

Enroll in Wells Fargo Online from your desktop or mobile device for secure online access to your accounts. During the enrollment process, you will select a username and password. Once enrolled, do not share your username or password with anyone.

How do I pay with Wells Fargo app?

First, sign on to Wells Fargo Online or the Mobile App. Tap Transfer and Pay in the menu. Then select Pay Bills. Fill out the Amount and Send On date for the bill you’d like to pay.

Are bank apps safe on phone?

CARRIGAN: I agree that mobile-banking apps are generally more secure than other apps. Most of these flaws would be difficult to exploit, but a third of the Android apps wrote some data to a file that could be accessed by other applications on the device.

Is it safe to do online banking on my phone?

A pro tip: Avoid digital banking on smartphones that have modified operating systems, such as jailbroken devices for Apple phones and rooted devices in the case of Androids. These smartphones have intentionally sidestepped security to give people access to apps that haven’t been approved by app stores, Glassberg says.

What is the safest way to do online banking?

How to Keep Your Online Banking SecureChoose an online bank with top-of-the-line security. This is the first (and most important) feature you want to research when choosing an online bank. Don’t do your banking on public Wi-Fi. Be careful with your debit card. Change passwords regularly. Get identity theft protection.

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Sign To View Your Accounts Wells Fargo

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Wells Fargo Login Sign in to View Your Wells Fargo …


9 hours ago On the left window pane, you will see the Wells Fargo bank login page. In it, enter your Wells Fargo login username. Then, type your Wells Fargo banking passcode. Tap on the box next to the “Save Username” option. Hit the “Sign On” button to access your account. Note: The same steps can also be applied for the Wells Fargo advisor login

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Sign on to View Your Wells Fargo Advisors Accounts


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2 hours ago

1. Your Security Center. Help protect your accounts. Access Security Center.
2. Find it fast. We can help. Find your routing/account number. Online Overview Explore our tours. Update contact information. Having your mobile number will allow us to reach you quickly if there’s ever suspicious activity on your account.
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5. Online Access Agreement. Refer to the Online Access Agreement for the Terms and Conditions of using the Online and Mobile Services. Effective December 15, 2021: Revised Online Access Agreement.
6. View Products. Checking Accounts. Mortgage Loans. Credit Cards. Investing. Still have questions? Quick Help. Enroll in Wells Fargo Online. Sign on to Wells Fargo Online.

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7 hours agoWells Fargo does not endorse and is not responsible for their content, links, privacy, or security policies. Investment products and services are offered through Wells Fargo Advisors. Wells Fargo Advisors is a trade name used by Wells Fargo Clearing Services, LLC (WFCS) and Wells Fargo Advisors Financial Network, LLC, Members SIPCseparate

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Sign In


8 hours ago We are currently working to provide you with a more accessible way to manage your account. Welcome to Wells Fargo Financial Cards Online Customer Service! Online account access to all of your Wells Fargo Financial credit card accounts including NowLine®, Visa®, MasterCard®, and Cash on Demand® is available 24-hours a day.

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7 hours agoSign on to view account activity. Simply select your account to view activity. Get into the habit of using your account’s tools — Wells Fargo Online® and our mobile app — to help track when money comes in and out. fee for Wells Fargo Teen Checking℠ accounts is $15 per item and we will charge no more than two fees per business day.

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Just NowYour one-stop site to stay connected with Wells Fargo. Submit credit applications. Manage customer profiles. Check in on deal status. View reporting.

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8 hours agoWells Fargo offers retail bank services to individuals and businesses, My account is locked for no reason, and they cannot unlock the account without me going into a branch. Sign on to View Your Wells Fargo Advisors Accounts

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6 hours ago Enter your username and password to securely view and manage your Wells Fargo accounts online. Sign on to Account Summary Transfer Bill Pay Brokerage Trade Messages & Alerts Account Services

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8 hours ago Access account activity. Check current balances, view up to 18 months of transactions, access images of your checks, and confirm deposit details. Integrate your accounts in Wells Fargo Online using personal finance software and enjoy easy and seamless financial tracking.

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7 hours agoSign on to View Your Wells Fargo Advisors Accounts wellsfargoadvisors. Quick access to your current and previous bills. Earn On Your Balance. For instance, a customer with a checking account might be encouraged to take out a mortgage, or set up credit card or online banking account.

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8 hours agoSign on to manage your account. Make a payment, view your statements, set up alerts, and more. Sign On Enroll Now. Or call 1-800-357-6675 for account help. Welcome to Wells Fargo. Watch our video to find out how we can help you manage your mortgage. Watch video. Mortgage account basics.

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Just NowWells Fargo Login - Login to View Your Wells Fargo Accounts. Wells Fargo login - Apply for online banking and credit card. When the world was facing the tough challenges thrown by the pandemic, there were only a few things that kept going like usual. The online banking service was the least affected sector and during these tough times, Wells

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4 hours agoSign On to View or Redeem Go Far Rewards Enter your username and password to securely view and manage your Wells Fargo accounts online. You can access Rewards from the Account Summary page. Status: Online

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5 hours wells fargo bank view my account There are few reasons why you can’t sign in to your Wells Fargo online account. Maybe the website is under maintenance. That means there is no wrong with the username and password you use when you sign in to your online banking account. Second, maybe you didn’t type correctly your username and password gave to you by Wells Fargo.

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5 hours ago You are leaving Wells Fargo Dealer Services and entering a website that Wells Fargo Dealer Services does not control. Wells Fargo Dealer Services has provided this Manage your banking online or via your mobile device at With Wells Fargo Online® Banking, access your checking, savings and other accounts, pay bills .

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9 hours ago So, if you are also one of them, here is how you can access your Wells Fargo Advisors account: Open a new tab on your browser. From there, go to Wells fargo Login Page. On this page, you will see the login window. In the "Sign On" fields, enter your username first. Then, you have to enter your password in the following field.

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5 hours ago Related Information. Other Services. Enter your username and password to securely view wells fargo bank view my account manage your Wells Fargo accounts online. Applications In Progress Credit Card Rewards Small Business 401 (k) Smart Data OnLine ClientLine.

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3 hours ago Answers to your online banking questions. Simply sign on to Wells Fargo Online and access Update Contact Information to review your email addresses, phone numbers, and mailing chase student account 100. If your new address is outside of the United States, please contact us at 1-800-956-4442. If you receive electronic delivery of brokerage statements and documents, you will need to sign on to Wells Fargo

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How To Find and Use Your Wells Fargo Login


1 hours ago How to Set Up Your Wells Fargo Login. Setting up your Wells Fargo Online login is easy if you already have a checking or savings account at the bank. Wells Fargo calls the sign-up process “enrollment.” If you prefer to enroll over the phone, you can call 800-956-4442.

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6 hours ago How To Set Up a Wells Fargo Login. Setting up your Wells Fargo Online login is easy if you already have a checking or savings account at the bank. If you prefer to enroll over the phone, you can call 800-956-4442. If you’ll be visiting a physical branch to set up a new account, you can set up online banking at the same time.

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5 hours ago Access your existing Wells Fargo employee-sponsored retirement account, such as a 401(k) or 403(b) plan, or find out how to make a Wells Fargo 401(k) withdrawal by calling 1-800-728-3123 between 7:00 a.m. and 11:00 p.m. Eastern Time on Monday through Friday.

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7 hours ago Once you sign on to Wells Fargo Online ®, you can access your mortgage — as well as your other Wells Fargo accounts — from your desktop or mobile device. Here are some advantages of managing your mortgage online: View your mortgage details in one place — including your balance, last payment made, payment schedule, interest rate, and

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9 hours ago Mobile Brokerage uses the same security standards as Wells Fargo Advisors Access Online: We don’t store your username or password. 128-bit encryption masks your sensitive information. When you close your browser or the app, your session ends. Use your tablet to: View detailed account balances, holdings, and activity. Get real-time quotes.

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5 hours ago For your security, we may suspend your access to your Wells Fargo Advisors online account. To regain access, you’ll need to create a new password. For additional protection, we also recommend that you change your username after signing on.

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5 hours agoWells Fargo Advisors is a trade name used by Wells Fargo Clearing Services, LLC (WFCS) and Wells Fargo Advisors Financial Network, LLC, Members SIPC, separate registered broker-dealers and non-bank affiliates of Wells Fargo & Company. WellsTrade ® …

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3 hours ago Answer (1 of 14): Their crime was opening additional accounts as part of your relationship without your authorization. If you never had any Wells Fargo account, you ought to be safe. About 10 years ago, Wells Fargo instituted a charge to receive a physical statement of your account. To avoid the

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2 hours ago How to Create a Wells Fargo Account. See how to create an account on Wells Fargo Account Login Portal. 1. Go to the Wells Fargo account page at 2. On the right side of the page, click on “Enroll Now” just below the box requesting …

Estimated Reading Time: 4 mins

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8 hours ago Trouble connecting Wells Fargo account to Quickbooks Desktop 2017. Let's do some troubleshooting steps to help you connect your Wells Fargo account using a mobile phone, Barbs2. Open a private browser from your phone's browser and connect the account from there. If it works, close it and clear the cache.

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Wells Fargo – Digital Tours


1 hours ago 4. When attempting to add your Wells Fargo card to Google Pay, your card may be added to your Google Payments account to be used on other Google properties. This could occur even if the process of adding your card to Google Pay is not successful. If you have questions regarding this or Google Pay, visit Google Support.

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How to Add a Credit Card to Your Wells Fargo Account

(800) 956-4442

3 hours agoWells Fargo will show you a dropdown list of your accounts, including your Wells Fargo credit card account. Click on the card to add it to Wells Fargo Online. If you have any trouble or don’t see your credit card account, call customer service at (800) 956-4442. Once you add your credit card to your Wells Fargo account, you will be able to

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Frequently Asked Questions Wells Fargo Bank, N.A.


9 hours ago There are a few different ways you can find this information: Look on your monthly statement. Access your account through Wells Fargo Online. Call us at 1-877-805-7744, Monday – Friday, 8:00 am to 6:00 pm Central Time and follow the telephone prompts.

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Wells Fargo checking accounts MSN


9 hours ago Links the account to a Wells Fargo Campus ATM card or Campus Debit card. Some of the other fees an Everyday Checking account holder might incur: Overdrafts and returned items, $35. Stop payment

Estimated Reading Time: 8 mins

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Account View


8 hours ago Welcome to Account View. Account View gives you online access to your accounts, statements, secure documents, and WealthVision. It is also a great way to get access to financial proposals and advice from your financial professional. BrokerCheck Logo.

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3 hours ago Login. Skip to content Skip to contact us Log in to your account. Username. Password. Forgot username Forgot password. New user? Create an account

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2 hours agoSign in to My Account. Sign in to My Account. Register. Prepaid instant pay. Wishlist. Business sign in. Quick links. COVID-19 FAQs. Cyber Monday.

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Bank Account Statement FAQs: How To Get a Bank Statement


3 hours ago All canceled checks for other accounts will be held by us, according to the Check Safekeeping Service as described in your account agreement. Your check images are available online for viewing up to 18 months. If you are an Online Banking customer, you can sign into Online Banking and select your account from the Accounts tab.

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Frequently Asked Questions

How do you open wells fargo account?

Wells Fargo allows you to open a new checking account online. Click on the "Open Now" link that corresponds to the type of checking account you want to open. You also can open a checking account by calling 1-800-869-3557 or visiting your local Wells Fargo branch. You can find the nearest branch using the locator tool.

How can i check my wells fargo account online?

To check your Wells Fargo account online, go to and enter your username and password. Your online access applies to any banking accounts you have included in your online banking profile.

How do you contact wells fargo?

Consumers can also contact Wells Fargo via phone at 1-800-869-3557. The phone lines are open 24 hours per day, seven days per week.

Why is my wells fargo account unavailable?

Your Wells Fargo credit account information may be unavailable because of an Online Banking system outage. In some instances, you may need to upgrade or adjust the settings on your Internet browser or mobile app, depending on which method you use.


A bank statement is a summary of financial transactions that occurred at a certain institution during a specific time period. For example, a typical bank statement may show your deposits and withdrawals for a certain month. Bank statements allow you to check for errors, watch for suspicious activity, and track your spending. You may also need to submit a bank statement when you apply for a loan or mortgage.

By reviewing your bank statements, you’re working toward better financial health and taking control of your finances — putting you closer to reaching your financial goals.

What Shows up on a Bank Statement?

What’s included in a bank statement varies based on your financial institution. If you have a checking and savings account at one bank, you may see both in the same report.

Here’s what’s generally on a bank statement:

  • Account number
  • Home address
  • Statement period
  • Bank’s customer service number
  • How to report errors or fraudulent activity
  • Beginning balance for the time period
  • Deposits
    • Checks
    • Direct deposits
    • Electronic transfers
    • Canceled checks or payments
    • Reimbursements or credits
  • Withdrawals
    • Purchases and payments
    • Electronic transfers
    • ATM withdrawals
    • Auto payments
    • Fees charged by the bank
  • Interest or dividends earned
  • Ending balance for the time period

For each item, you’ll also see a transaction date and the payer or payee name.

Each statement covers a certain period, such as a financial quarter or one month, but it might not begin on the first day of the month. For instance, your statement might run from September 6 to October 5.

If you find any inaccuracies on your statement, you should report them to your financial institution. You usually have 60 days from the statement date to dispute any mistakes or errors. Typically, disputes are done in writing, so be sure to provide any supporting documentation you have. Your institution wells fargo bank view my account work with you to resolve the errors and any fraudulent activity.

How Can I Get a Bank Statement?

Most banks provide statements every month, although some do it every quarter. Depending on your bank, you can access your statement online, in-app, or through the mail.

How to Access Your Bank Statements Online

Almost all banks and credit where can i donate cat food offer an option to view your bank statements online for free. The process varies from bank to bank, but here are some basic steps to follow.

  1. Log in to your account through the bank’s website or app.
    • If you’ve never signed in online, you may have to create an account or call customer service.
  2. Find where your bank houses their electronic statements.
    • Look under headings like “services,” “bank statements,” or “e-statements.”
  3. Select the statement period you want to view.
  4. Review the statement on your computer, tablet, or phone — or download your statement as a PDF.
  5. Save your bank statement in a secure location on your computer (if you wish), print it, or close out the screen.
  6. Log out of your bank account for security purposes.

While you’re logged in, you can adjust your account settings to “go paperless.” This means you’ll receive and review all statements online instead of getting them in the mail. Sometimes banks will offer a one-time bonus credit to your account for going paperless.

How to Get Paper Statements by Mail

When you sign up for an account, some banks automatically send you monthly statements by mail. Your mailed statements will be identical to what you can view online.

If you agree to go paperless, meaning you consent to receive electronic bank statements, banks still must provide a paper copy of your statement if you ask. To receive paper statements, first log on to your account through your bank’s website or app. Look under headings like “account settings” and “services” to find where you can request mailed statements. Some banks charge a fee for mailing your statements as it costs them time, printing, and postage.

If you’re unsure how to log in online, call your bank’s customer service number, which is often listed on your debit card. If your bank wells fargo bank view my account offer a mailed option, download your wells fargo bank view my account online as a PDF and print it to get a physical copy.

How Long Do Banks Keep Records of Statements?

Under the Bank Security Act, banks must keep statements for up to five years — although some may keep them longer. If you’ve closed your account, the bank will still keep your records for at least five years. Why would you need a bank statement from the past? You may need to pull your records for a tax audit, litigation, divorce, or to apply for a loan.

You can often retrieve bank statements online for free for the last year or two. If you need to go back further than what’s available online, your bank might charge you for each statement. For instance, if you want a statement from four years ago, the bank could charge you $5 per statement. That’s why some people save their bank statements in case they need them in the future. If you no longer need your statements, be sure to shred them for security purposes.

What Can I Do with a Bank Statement?

Bank statements come in handy for a variety of reasons. From monitoring your spending to catching errors, bank statements are an easy-to-use financial tool.

Here are the main things you can do with a bank statement:

  • Gauge your spending: Review your bank statement monthly to keep a tab on your expenses.
  • Track your savings: Look at your beginning and ending balances over the course of a month or a quarter. Take note of how much you’re accumulating.
  • See how much interest you’re earning: If your bank or credit union gives you interest, see how much money it’s making you every month. Depending on what interest you earn, you may want to put some of your money in an investment account or money market to earn more.
  • Monitor your account balance: Reduce overdraft fees by ensuring you always have enough to pay for bills and ATM transactions.
  • Identify fraud: Review your statements regularly to help spot fraudulent activity, like someone using your debit card. Promptly contact your bank should you find any fraudulent transactions.
  • Catch banking errors: Banks sometimes make mistakes. Contact your bank if you suspect any errors, such as depositing in the wrong account or mischarging you.
  • Watch for mistakes: Say a waiter accidentally typed in $52 on a restaurant credit card machine when your bill was only $25. Make sure your bank account is free of errors, duplicate charges, and discrepancies.
  • Apply for a loan: Whether it’s a personal loan or mortgage, you may have to provide bank statements to your lender to prove your financial standing.
  • Rent an apartment: A landlord or rental agency might request to see your bank statements before signing a lease.
  • Refinance your home: Financial institutions may want to see several bank statements if you plan on refinancing your home.
  • File your tax return: You may need to reference your bank statement when you file your taxes.
  • Maintain records: Keep your statements in a safe place in case you need them in the future. You can download them on your computer or print them and place them in a secure file.

Track your finances with Mint.

In our free app, you can keep track of errors, manage your savings, and more.

Bank statements provide you with a clear, ongoing picture of your financial activity. By reviewing your statements, you can monitor your spending and saving while watching for any errors. Most importantly, being mindful of your finances will help you reach your goals and achieve financial well-being.


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Types of Wells Fargo Checking Accounts

Wells Fargo is a full-service financial institution offering several products to consumers, including mortgages, student loans, auto loans and credit cards. The bank also offers investing services and several account options, including checking accounts, for customers. Be sure to compare all your checking account options before making a decision about which one is right for you.

Benefits of Opening an Account

Wells Fargo checking account customers receive several benefits when they choose to open an account with this bank. They are listed on the institution’s website as follows:

Wells Fargo Mobile Banking

Allows customers to check their balances, pay bills and send money to family and friends using the bank’s mobile app.

Fraud Monitoring

Zero Liability Protection

The bank’s debit card privilege comes with zero liability protection. If a customer’s card is used for an unauthorized transaction, they will be reimbursed for that amount if the matter is reported right away.

Send and Receive Money to Anyone with a U.S. Bank Account

This handy feature allows you to send funds without the hassle of writing a check. You never have to reveal your account number, either.

Chip Technology for Debit Cards

Customers are protected against counterfeit fraud when they insert their chip-enabled debit card into a terminal.

Account Alerts to Protect Customers’ Accounts

These alerts notify customers about upcoming payments, recent deposits and low account balances. Customers can also set up other security alerts to notify them about suspicious sign-in activity.

Wells Fargo Checking Account Options

Listed below are Wells Fargo checking accounts to consider. Keep in mind your needs will change over time and an account that was right for you at one point may not be a good fit at another stage in your life.

Everyday Checking

This is Wells Fargo’s most popular checking account option. It is a good fit for customers looking for a convenient bank account, those with lower balances and college students.

  • Minimum Opening Deposit: $25
  • Monthly Service Fee: $10

The service fee is waived in the following circumstances:

  • The main account holder is between the ages of 17-24
  • A Campus Debit Card (for college students) or a Wells Fargo Campus ATM card is linked to the account
  • Qualifying direct deposit of $500 or more (salary, Social Security, pension or other regular income)
  • $500 minimum daily balance

Clear Access Banking

Wells Fargo’s “checkless” checking allows customers to bank without paper checks. This option is suited for customers aged 13-16 who have an adult co-owner, those who want to avoid overdraft and NSF (non-sufficient funds) fees and those who don’t need checks.

  • $5 monthly fee
  • Service fee waived for primary account customers aged 13-24
  • Teens aged 13-17 must open an account in person. Customers over age 18 (19 in Alabama) have the option to open their accounts online.

Preferred Checking

This checking account pays interest on the balance.

Minimum Opening Deposit: $25

$15 monthly fee, which can be waived if:

  • The account is linked to a Wells Fargo Mortgage
  • Customer direct deposits $1,000 or more into account
  • A minimum balance of $10,000 is maintained

$10 discount on personal checks

Portfolio by Wells Fargo

This is a premium bank account with 24/7 access to a dedicated banking team.

$25 minimum opening deposit

$30 monthly fee, which can be waived if:

  • The customer has $25,000 or more in linked bank deposits
  • A customer has $50,000 or more in linked bank, credit or brokerage balances
  • Linked accounts receive preferred interest rates and fee waivers

Wells Fargo checking account options and fees may vary depending on where you live in the U.S. If you have questions about the bank’s checking account options or are looking for a branch near you, contact Wells Fargo directly.


Writer Bio

Jodee Redmond is a freelance writer, blogger and editor who has been working full-time for over 15 years. She is a graduate of Centennial College and has worked as a tax consultant and a legal assistant. Her previous experience and boundless curiosity is a distinct advantage when writing about such varied topics as income tax, insurance, commercial property, business, construction, addiction, freelance writing and more.


Wells fargo bank view my account -

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Welcome to TD Bank Personal Banking

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Wells Fargo account fraud scandal

Controversy generated by fraud perpetrated by Wells Fargo

The Wells Fargo account fraud scandal is a controversy brought about by the creation of millions of fraudulent savings and checking accounts on behalf of Wells Fargo clients without their consent. News of the fraud became widely known in late 2016 after various regulatory bodies, including the Consumer Financial Protection Bureau (CFPB), fined the company a combined US$185 million as a result of the illegal activity. The company faces additional civil and criminal suits reaching an estimated $2.7 billion by the end of 2018.[1] The creation of these fake accounts continues to have legal and financial ramifications for Wells Fargo and former bank executives as of early 2021.[2]

Wells Fargo clients began to notice the fraud after being charged unanticipated fees and receiving unexpected credit or debit cards or lines of credit. Initial reports blamed individual Wells Fargo branch workers and managers for the problem, as well as sales incentives associated with selling multiple "solutions" or financial products. This blame was later shifted to a top-down pressure from higher-level management to open as many accounts as possible through cross-selling.

The bank took relatively few risks in the years leading up to the financial crisis of 2007–2008, which led to an image of stability on Wall Street and in the financial world. The bank's stable reputation was tarnished by the widespread fraud, the subsequent coverage, and the revelation of other fraudulent practices employed by the company. The controversy resulted in the resignation of CEO John Stumpf, an investigation into the bank led by U.S. Senator Elizabeth Warren, a number of settlements between Wells Fargo and various parties, and pledges from new management to reform the bank.



Cross-selling, the practice underpinning the fraud, is the concept of attempting to sell multiple products to consumers. For instance, a customer with a checking account might be encouraged to take out a mortgage, or set up credit card or online banking account.[3] Success by retail banks was measured in part by the average number of products held by a customer, and Wells Fargo was long considered the most successful cross-seller.[4]Richard Kovacevich, the former CEO of Norwest Corporation and, later, Wells Fargo, allegedly invented the strategy while at Norwest.[5][6] In a 1998 interview, Kovacevich likened mortgages, checking and savings accounts, and credit cards offered by the company to more typical consumer products, and revealed that he considered branch employees to be "salespeople", and consumers to be "customers" rather than "clients".[6] Under Kovacevich, Norwest encouraged branch employees to sell at least eight products, in an initiative known as "Going for Gr-Eight".

Early coverage[edit]

Wells Fargo's sales culture and cross-selling strategy, and their impact on customers, were documented by the Wall Street Journal as early as 2011.[4] In 2013, a Los Angeles Times investigation revealed intense pressure on bank managers and individual bankers to produce sales against extremely aggressive and even mathematically impossible[6] quotas.[7] In the Los Angeles Times article, CFO Timothy Sloan was quoted stating he was unaware of any "...overbearing sales culture". Sloan would later replace John Stumpf as CEO.

Under pressure from their supervisors, employees would often open accounts without customer consent. In an article from the American Bankruptcy Institute Journal, Wells Fargo employees reportedly "opened as many as 1.5 million checking and savings accounts, and more than 500,000 credit cards, without customers' authorization."[8] The employees received bonuses for opening new credit cards and checking accounts and enrolling customers in products such as online banking. California Treasurer John Chiang[9] stated: "Wells Fargo's fleecing of its customers...demonstrates, at best, a reckless lack of institutional control and, at worst, a culture which actively promotes wanton greed."

Verschoor explains the findings of the Wells Fargo investigation shows employees also opened online banking services and ordered debit cards without customer consent. "Blame is being placed on the bank's marketing incentive plan, which set extremely high sales goals for employees to cross-sell additional banking products to existing customers whether or not the customers needed or wanted them."[9] Cross-selling products is not a new practice, but if employees feel pushed to sell more than is needed, and are incentivized to do so, there is no surprise that unethical practices began.

In 2010, New York Department of Financial Services (NY DFS) issued the Interagency Guidance on Sound Incentive Compensation Policies. These policies monitor incentive-based compensation structures, and requires that banks appropriately balance risk and rewards, be compatible with effective controls and risk management, and that they are supported by effective corporate governance.[10]


Employees were encouraged to order credit cards for pre-approved customers without their consent, and to use their own contact information when filling out requests to prevent customers from discovering the fraud. Employees also created fraudulent checking and savings accounts, a process that sometimes involved the movement of money out of legitimate accounts. The creation of these additional products was made possible in part through a process known as "pinning". By setting the client's PIN to "0000", bankers were able to control client accounts and were able to enroll them in programs such as online banking.[11]

Measures taken by employees to satisfy quotas included the enrollment of the homeless in fee-accruing financial products.[7] Reports of unreachable goals and inappropriate conduct by employees to supervisors did not result in changes to expectations.[7]

After the Los Angeles Times article, the bank made nominal efforts to reform the company's sales culture.[12] Despite alleged reforms, the bank was fined $185 million in early September 2016 due to the creation of some 1,534,280 unauthorized deposit accounts and 565,433 credit-card accounts between 2011 and 2016.[11] Later estimates, released in May 2017, placed the number of fraudulent accounts at closer to a total of 3,500,000.[13]

In December 2016, it was revealed that employees of the bank also issued unwanted insurance policies.[14] These included life insurance policies by Prudential Financial and renters' insurance policies by Assurant.[14] Three whistle-blowers, Prudential employees, brought the fraud to light. Prudential later fired these employees,[15] and announced that it might seek damages from Wells Fargo.[16]

Initial fines and broader coverage[edit]

John Stumpf, former CEO of Wells Fargo

Despite the earlier coverage in the Los Angeles Times, the controversy achieved national attention only in September 2016, with the announcement by the Consumer Financial Protection Bureau that the bank would be fined $185 million for the illegal activity. The Consumer Financial Protection Bureau received $100 million, the Los Angeles City Attorney received $50 million, and the Office of the Comptroller of the Currency received the last $35 million.[11] The fines received substantial media coverage in the following days, and triggered attention from further interested parties.[17][18]

Initial response from Wells Fargo and management[edit]

After news of the fines broke, the bank placed ads in newspapers taking responsibility for the controversy.[19] However, the bank rejected the notion that its sales culture led to the actions of employees, stating "...[the fraud] was not part of an intentional strategy".[19] Stumpf also expressed that he would be willing to accept some personal blame for the problems.

Company executives and spokespeople referred to the problem as an issue with sales practices, rather than the company's broader culture.[20]

Initial impact of the fraud, legal action, and press coverage[edit]

On Wells Fargo management[edit]

The bank fired approximately 5300 employees between 2011 and 2016 as a result of fraudulent sales,[21] and discontinued sales quotas at its individual branches after the announcement of the fine in September 2016.[22] John Shrewsberry, the bank's CFO, said the bank had invested $50 million to improve oversight in individual branches. Stumpf accepted responsibility for the problems, but in September 2016, when the story broke, indicated he had no plans to resign.[22]

Stumpf was subject to a hearing before the Senate Banking Committee on September 21, 2016, in an effort led by Senator Elizabeth Warren.[23] Before the hearing, Stumpf agreed to forgo $41 million in stock options that had not yet vested after being urged to do so by the company's board.[24] Stumpf resigned on October 12, roughly a month after the fines by the CFPB were announced, to be replaced by COO Timothy Sloan.[25] Sloan indicated there had not been internal pressure for Stumpf's resignation, and that he had chosen to do so after "...deciding that the best thing for Wells Fargo to move forward was for him to retire...".[24] In November 2016, the Office of the Comptroller of the Currency levied further penalties against the bank, removing provisions from the September settlement.[26] As a result of the OCC adding new restrictions, the bank received oversight similar to that used for troubled or insolvent financial institutions.[26]

Stumpf received criticism for praising former head of retail banking, Carrie Tolstedt, upon her retirement earlier in 2016, given that the bank had been conducting an investigation into retail banking practices for several years at the time.[27] In April 2017, the bank utilized a clawback provision in Stumpf's contract to take back $28 million of his earnings.[28] Tolstedt was also forced to forfeit earnings, though she denied involvement.[28] Tolstedt was responsible for the pressure placed on middle management to dramatically increase the bank's "cross-sell ratio", a metric for how many accounts each customer had.

The bank experienced decreased profitability in the first quarter after the news of the scandal broke.[29] Payments to law firms and other external advisers resulted in increased expenses.[29] After earnings were reported in January 2017, the bank announced it would close over 400 of its approximately 6000 branches by the end of 2018.[30] In May 2017, the bank announced that they would cut costs through investment in technology while decreasing reliance on its “sales organization”.[31] The bank also revised up its 2017 efficiency-ratio goal from 60 to 61.[31]

Wells Fargo costs[edit]

The CFPB fined Wells Fargo $100 million on September 8, 2016 for the "widespread illegal practice of secretly opening unauthorized accounts." The order also required Wells Fargo to pay an estimated $2.5 million in refunds to customers and hire an independent consultant to review its procedures.[32]

Wells Fargo incurred additional costs due to refunds and lawsuits:

  • $6.1 million in customer refunds due to inappropriate fees and charges;[33]
  • $142 million in customer compensation due to a class-action settlement;[33]
  • $480 million settlement for a shareholder class-action lawsuit;[34] and
  • $575 million 50-state Attorneys General (AG) settlement for a combination of opening unauthorized accounts and charging for unnecessary auto insurance and mortgage fees.[1]

The December 2018 AG settlement announcement indicated that Wells Fargo had already paid $2.3 billion in settlements and consent orders, so its $575 million settlement brought the total to nearly $3 billion.[1]

On consumers[edit]

Approximately 85,000 of the accounts opened incurred fees, totaling $2 million.[11] Customers' credit scores were also likely hurt by the fake accounts.[35] The bank was able to prevent customers from pursuing legal action as the opening of an account mandated customers enter into private arbitration with the bank.[21]

The bank agreed to settle for $142 million with consumers who had accounts opened in their names without permission in March 2017.[36][37] The money repaid fraudulent fees and paid damages to those affected.[37]

On non-management Wells Fargo employees[edit]

Wells Fargo employees described intense pressure, with expectations of sales as high as 20 products a day.[38] Others described frequent crying, levels of stress that led to vomiting, and severe panic attacks.[38][12] At least one employee consumed hand sanitizer to cope with the pressure.[12] Some indicated that calls to the company's ethics hotline were met with either no reaction[38] or resulted in the termination of the employee making the call.[39]

During the period of the fraud, some Wells Fargo branch-level bankers encountered difficulty gaining employment at other banks. Banks issue U5 documents to departing employees, a record of any misbehavior or unethical conduct.[39] Wells Fargo issued defamatory U5 documents to bankers who reported branch-level malfeasance, indicating that they had been complicit in the creation of unwanted accounts,[39] a practice that received media attention as early as 2011.[40] There is no regulatory process to appeal a defamatory U5, other than to file a lawsuit against the issuing corporation.

Wells Fargo created a special internal group to rehire employees who had left the bank but were not implicated in the scandal. In April 2017, Timothy Sloan stated that the bank would rehire some 1000 employees who had either been wrongfully terminated or who had quit in protest of fraud.[41] Sloan emphasized that those being rehired would not be those who had participated in the creation of fake accounts.[41] The announcement was made shortly after the news was released that the bank had clawed back income from both Carrie Tolstedt and John Stumpf.

Later government investigations and fines[edit]

First hearing[edit]

John Stumpf appeared before the Senate Banking Committee on September 20, 2016. Stumpf delivered prepared testimony and was then questioned. Senators, including Committee Chairman Richard Shelby, asked about whether the bank would clawback income from executives and how the bank would help consumers it harmed.[42] Stumpf gave prepared testimony, but deferred from answering some of the questions, citing lack of expertise concerning the legal ramifications of the fraud.[42]

Elizabeth Warren referred to Stumpf's leadership as "gutless" and told him he should resign.[42]Patrick Toomey expressed doubt that the 5300 employees fired by Wells Fargo had acted independently and without orders from supervisors or management.[42] Stumpf was later replaced as CEO by Tim Sloan, and Warren has expressed apprehension about leadership so closely associated with the period during which the fraud occurred. In October 2018, Warren urged the Fed Chairman to restrict any additional growth by Wells Fargo until Sloan is replaced as CEO.[43]

Other investigations[edit]

Prosecutors including Preet Bharara in New York City, and others in San Francisco and North Carolina, opened their own investigations into the fraud.[44] The Securities and Exchange Commission opened its own investigation into the bank in November 2016.[45]

Maxine Waters, chair of the House Financial Services Committee, announced her intention to investigate the bank further in early 2019. She previously released a report about the bank's malpractice, and had called for the government to dismantle the bank.[46][47] Former Wells Fargo Chairwoman Elizabeth “Betsy” Duke and James Quigley resigned on March 9, 2020 three days before House Committee on Financial Services hearings on the fraud scandal.[48]

The Department of Justice and the Securities and Exchange Commission reached a settlement with the bank in February 2020 for a total fine of US$3 billion to address the bank's criminal and civil violations. However, this settlement does not cover any future litigation against any individual employee of the bank.[49]

In November 2020, the SEC filed civil charges against two former senior executives, Stumpf and Tolstead, accusing them of misrepresentation to investors of key performance metrics.[50]

External reactions[edit]

Divestitures by major clients[edit]

In September 2016, California suspended its relationship with the bank.[51]John Chiang, the California State Treasurer, immediately removed the bank as bookrunner on two municipal bond issuings, suspended investments in Wells Fargo, and removed the bank as the state's broker dealer.[51] Chiang cited the company's disregard for the well-being of Californians as the reason for the decision, and indicated the suspension would last for a year. Chiang later extended these sanctions against the bank to last for a second year, citing the "... opaque manner with which the bank continues to do business and the frequency of new disclosures of wanton greed and lack of institutional control" as his reasons for doing so.[52]

The city of Chicago also divested $25 million invested with Wells Fargo in the same month as the actions taken by the state of California.[53] Additionally, Chicago alderman Edward M. Burke introduced a measure barring the city from doing business with the bank for two years.[53]

Other cities and municipalities that have either replaced or sought to replace Wells Fargo include Philadelphia, which uses the bank to process payroll,[54] and the state of Illinois.[55] Seattle also ended its relationship with the bank in an effort led by Kshama Sawant. In addition to the account controversy, Seattle cited the company's support of the Dakota Access Pipeline as a reason to end its relationship.[56]

Lawsuit by Navajo Nation[edit]

The Navajo Nation sued Wells Fargo in December 2017.[57] The lawsuit claims Wells Fargo employees told elderly members of the Navajo nation who did not speak English that checks could only be cashed if they had Wells Fargo savings accounts. Wells Fargo was the only bank that operated on a national scale with operations with the Navajo Nation. Wells Fargo settled with the Navajo Nation for $6.5 million in August 2019.[58]

From the media[edit]

Wells Fargo survived the Great Recession more or less unharmed, even acquiring and rescuing a failing bank, Wachovia,[59] and the scandal tarnished the bank's reputation for relatively prudent management when compared to other large banks.[60] Politicians on both the left and the right, including Elizabeth Warren and Jeb Hensarling have called for investigation beyond that done by the CFPB.[59]

Many reacted with surprise both to Stumpf's initial unwillingness to resign and the bank's blaming the problem on lower-level employees.[61][62]

In a fall 2019 article, management professor William Tayler and doctoral student Michael Harris analyzed the scandal as an example of the surrogation phenomenon.[63]

Legacy at Wells Fargo and long-term impact[edit]

Leadership implications[edit]

Tim Sloan, who became CEO after Stumpf, later resigned in March 2019 under pressure related to the scandal.[64] He was replaced by Charles Scharf, the former CEO of both Visa and BNY Mellon. Scharf was appointed with the expectation that he would rehabilitate the bank's reputation with regulators,[65] having previously overseen turnaround efforts at BNY Mellon. As of October 2020, Scharf had not introduced a comprehensive plan to address the problems faced by the bank;[66] this plan, announced in January 2021, was received skeptically by industry analysts.[67]

John Shrewsberry, CFO of the bank since 2014, announced his retirement in mid-2020.[68] Mike Santomassimo, a "lieutenant" of Scharf's from BNY, replaced him.[69]

Financial and business implications[edit]

As of 2020, the ongoing regulatory scrutiny faced by Wells Fargo in response to the scandal continued to weigh on the bank's performance.[70] A growth cap, placed on Wells Fargo by the Federal Reserve, complemented by low interest rates, has made recovery difficult.[71] To reduce costs, executives under Scharf began reevaluating the bank's lines of business in an effort to trim or dispose of those outside its core offerings.[72] The first major implication of this refocus was the sale of the bank's student loan business in December 2020 to private equity firms Apollo and Blackstone.[72] As early as October 2020, Wells Fargo was reported to be pursuing a sale of its asset management business, hoping to sell the entire division in a single transaction.[72][73] Potential bidders for the asset management business include Minneapolis-based Ameriprise and Canadian investment management firm CI Financial.[74]

To better address its issues with compliance after news of the fraud broke, Wells Fargo's management teams relied on external consultants and law firms.[75] Firms hired by the bank to oversee compliance initially included McKinsey and Promontory Financial Group; these were later replaced by Oliver Wyman and PricewaterhouseCoopers. In mid-2020, CEO Charlie Scharf announced commitments to reducing the amount of authority conceded to these firms, in part to trim spending on external counsel as high as $758 million a quarter. An employee, quoted in Financial Times, referred to the bank's degree of reliance on consultants as "off the charts" and even "comical".[75]

The cuts to spending on consultants were announced at the same time as other cost-saving measures, chief among them layoffs.[76]

Workplace culture[edit]

As of early 2019, employees at the bank indicated goals remained unrealistic.[77][78]


On May 6, 2018, Wells Fargo launched an integrated marketing campaign called "Re-Established" to emphasize the company's commitment to re-establishing trust with existing and potential customers.[79] The television commercial opens with the bank's origins in the Old West, references the scandal and fast-forwards to depict bank employees and customers.[80]

Roughly a year later, in January 2019, the company announced another overhaul of their image, in a campaign called "This is Wells Fargo".[81]

Contemporaneous allegations[edit]

In April 2018, new allegations against Wells Fargo were reported, including signing unwitting customers up for unnecessary auto insurance policies, with the possibility of an additional $1 billion fine.[82] The company later paid this fine.[47] The bank has also faced an investigation into the sales practices employed by the company's financial advisors.[81]


  1. ^ abc"Attorney General Shapiro Announces $575 Million 50-State Settlement with Wells Fargo Bank for Opening Unauthorized Accounts and Charging Consumers for Unnecessary Auto Insurance, Mortgage Fees".
  2. ^Eisen, Dave Michaels and Ben (13 November 2020). "Wells Fargo Ex-CEO Settles SEC Claims, Former Consumer-Unit Head Faces Fraud Case". The Wall Street Journal. The Wall Street Journal. Retrieved 3 December 2020.
  3. ^Kolhatkar, Sheelah (21 September 2016). "Elizabeth Warren and the Wells Fargo Scandal". The New Yorker. Retrieved 6 May 2017.
  4. ^ abSmith, Randall (28 February 2011). "Copying Wells Fargo, Banks Try Hard Sell". The Wall Street Journal. Retrieved 6 May 2017.
  5. ^Davidson, Adam (12 September 2016). "How Regulation Failed with Wells Fargo". The New Yorker. Retrieved 6 May 2017.
  6. ^ abcMcLean, Bethany (31 May 2017). "How Wells Fargo's Cutthroat Corporate Culture Allegedly Drove Bankers to Fraud". Vanity Fair. Retrieved 12 June 2017.
  7. ^ abcReckard, E. Scott (21 December 2013). "Wells Fargo's pressure-cooker sales culture comes at a cost". The Los Angeles Times. Retrieved 6 May 2017.
  8. ^Rules amendments effective in December; Wells Fargo under fire for sales practices. (2016). American Bankruptcy Institute Journal, 35(10), 8-9.
  9. ^ abVerschoor, C. (2016). Lessons from the Wells Fargo scandal. Strategic Finance, 98(5), 19-20.
  10. ^Biben, M. L., Kini, S. M., Luigs, D. A., Lyons, G. J., & Alspector, L. (2016). Banking regulators focus on sales practices. Banking & Financial Services Policy Report, 35(11), 15–17.
  11. ^ abcdLevine, Matt (9 September 2016). "Wells Fargo Opened a Couple Million Fake Accounts". Bloomberg. Retrieved 6 May 2017.
  12. ^ abcCowley, Stacy (20 October 2016). "Voices From Wells Fargo: 'I Thought I Was Having a Heart Attack'". The New York Times. Retrieved 10 May 2017.
  13. ^Keller, Laura (12 May 2017). "Wells Fargo's Fake Accounts Grow to 3.5 Million in Suit". Bloomberg. Retrieved 13 May 2017.
  14. ^ abCowley, Stacy (12 December 2016). "Prudential Suspends Sales of Its Life Policies by Wells Fargo". The New York Times. Retrieved 16 May 2017.
  15. ^Voreacos, David (26 January 2017). "Prudential Says Trio in Whistle-Blower Case Fired for Misconduct". Bloomberg. Retrieved 16 May 2017.
  16. ^Chiglinsky, Katherine (22 February 2017). "Prudential May Press Wells Fargo as Account Fallout Spreads". Bloomberg. Retrieved 16 May 2017.
  17. ^Levine, Wells Fargo Opened a Couple Million Fake Accounts
  18. ^Corkery, Michael (8 September 2016). "Wells Fargo Fined $185 Million for Fraudulently Opening Accounts". The New York Times. Retrieved 16 May 2017.
  19. ^ abCorkery, Michael (9 September 2016). "Wells Fargo Offers Regrets, but Doesn't Admit Misconduct". The New York Times. Retrieved 6 May 2017.
  20. ^Agnes, Melissa (12 September 2016). "Wells Fargo Is Not Addressing The Right Questions Within Their Crisis Response". Fortune. Retrieved 16 May 2017.
  21. ^ abOlen, Helaine (8 September 2016). "Wells Fargo Must Pay $185 Million After Opening Customer Accounts Without Asking. That's Not Enough". Slate. Retrieved 6 May 2017.
  22. ^ abPuzzanghera, Jim (13 September 2016). "Wells Fargo is eliminating retail sales goals after settlement over aggressive tactics". The Wall Street Journal. Retrieved 6 May 2017.
  23. ^Phillips, Matt (21 September 2016). "You should resign". Vice. Retrieved 13 May 2017.
  24. ^ abFaux, Zeke (13 October 2016). "Wells Fargo CEO Stumpf Quits in Fallout From Fake Accounts". Bloomberg. Retrieved 14 May 2017.
  25. ^Gonzales, Richard (12 October 2016). "Wells Fargo CEO John Stumpf Resigns Amid Scandal". NPR. Retrieved 14 May 2017.
  26. ^ abKoren, James Rufus (21 September 2016). "Wells Fargo hit with new sanctions following fake-accounts scandal". The New Yorker. Retrieved 6 May 2017.
  27. ^Maxfield, John (13 September 2016). "Why Is Wells Fargo CEO John Stumpf Making These 3 Major Mistakes?". The Motley Fool. Retrieved 16 May 2017.
  28. ^ abKeller, Laura (10 April 2017). "Wells Fargo Board Claws Back $28 Million More From Ex-CEO". Bloomberg. Retrieved 14 May 2017.
  29. ^ abGray, Alistair (9 January 2017). "Wells Fargo counts cost of sham accounts scandal". The Financial Times. Retrieved 13 February 2019.
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How does Wells Fargo use my phone number to find my Bank of America account?

Wells Fargo uses a service called clearXchange (update: it is now called Zelle) to do this transfer without an account number. This is the same service Bank of America uses, so when you configured your account to be linked to clearXchange, Wells Fargo customers can use it the same way Bank of America customers can.

This also applies to Chase bank. Since your bank is a member, they've integrated the service into your online bill pay:

If your bank is a clearXchange member, you will need to use your current online or mobile banking service to send and receive payments.

If you hadn't previously configured it through BofA, you'd have been taken to their site to register an account in order to receive the money, it seems. They explicitly point out here that they will automatically deposit any money you receive through their service without your having to "accept" the payment like you would from other P2P pay services.

If you don't want to use this service anymore, I suggest contacting your bank, but if they can't or won't help you, you can contact clearXchange customer service to have your account closed.

wells fargo bank view my account


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