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Icba convention 2020

icba convention 2020

Join us at the 2021 IBA Annual Convention, where renowned speakers will help Mark Zinder; 9:40 - 10:00am Industry Leader Session - Robert Fisher, ICBA. (March 11, 2020) —The Independent Community Bankers of America® (ICBA) today announced the during the 2020 ICBA LIVE® national convention in Orlando. ICBND's Board of Directors and Convention Committee welcome you to · 'get back into the saddle' and join us for the 2021 53rd ICBND Annual Convention scheduled.
icba convention 2020
icba convention 2020

: Icba convention 2020

Icba convention 2020
Icba convention 2020
Bank of missouri columbia mo

Messages from the 2020 Annual Meeting & Online Auction Sponsors:

Please view our 2020 Annual Meeting and Online Auction sponsor messages below. Thank you for helping create lasting value for CBA of Kansas members, and helping us fulfill our mission of strengthening Kansas community banks.

Don’t forget to check out these 2020 Diamond Level convention sponsor videos to learn more about how these products and services can help your community bank solve challenges. (Think of these as online demonstrations that we typically enjoy featuring at our in-person Convention!)


Diamond Level:

“As the nation’s only independent, member-owned debit network, SHAZAM supports and appreciates the advocacy focused work of the Community Bankers Association of Kansas. We make it our business to be a vocal advocate on issues affecting community banks at both us bank card balance state level and national level. Together, we are making a difference in the future of the nation’s payments system.”






“With sincere gratitude, the leadership and staff at ICBA applaud the Community Bankers of Kansas for your many years of excellent leadership, loyalty, and support of Kansas community bankers and for your unwavering support of the ICBA Mission: To Create and Promote an Environment Where Community Banks Flourish. We look forward to celebrating our partnership for many years to come. ”

Ruby Level:

ICBA Securities: Jim Reber




“On behalf of my colleagues from Vining Sparks, I’d like to say what a privilege it is to represent ICBA in the state of Kansas. I have made some lifetime friends in Kansas over the years, and it’s always a pleasure to be among you at your events. The fact that ICBA Securities is able to share part of its revenue with CBA of Kansas makes the relationships even more gratifying. Thank you, sincerely, from ICBA Securities and Vining Sparks.”

Berin Lacevic: Fitech



“Fitech is the leading payment technology provider in the nation, proudly endorsed by CBAK, and across 38% of the country. Through our partnership with CBAK, we are committed to serving the unique needs of community banks and believe that immeasurable value exists in personal relationships. Our team is passionate about the work we do and the role we play in helping our partners meet—and exceed—their business goals.”


Unico Group



“UNICO Group is a client-focused insurance and financial services provider headquartered in Lincoln, Nebraska. We offer a consultative and relational approach to our customized solutions for bank clients in Kansas, Nebraska, Missouri. UNICO Group has been a proud partner and endorsed by CBAK since 2002. Diana Poquette has an office in Lenexa and travels the state to provide insurance products and consulting every bank needs. With a wide range of carriers available we find the best fit and insurance value for our client’s needs.”

Security 1st Title:



“Security 1st Title values the relationships we have with local communities and their financial leaders. Our partnership with the CBA provides us with the opportunities to hear from community banking leaders in Kansas. We then, use that information to adapt our products and services to better Protect The Property Rights of each and every Kansas Homeowner and Lender.”

Bank Compensation Consulting

Bankers Bank of Kansas

ICBA Bancard 


Dear Colleagues,

We are pleased to announce that the 7th International Conference on Behavioral Addictions (ICBA) is due to take place from 20-22 June, 2022, in Nottingham, United Kingdom. In 2011 we launched the Journal of Behavioral Addictions, and two years later we organized the 1st International Conference on Behavioral Addictions (ICBA) in Budapest, Hungary, in order to provide a venue for face-to-face encounters, as well as a forum for scientific information exchange. After the conferences in Budapest (2013, 2015), Geneva (2016), Haifa (2017), Cologne (2018), and Yokohama (2019), in 2020 we are already organizing the seventh meeting. The conference will appeal to research scientists, clinicians, social workers, health service managers and others. We look forward to welcoming everyone who is interested in behavioral addictions and allied disorders, whatever their perspective. Join us in Nottingham from June 20-22, 2022.

Yours sincerely,

Zsolt Demetrovics
Daria J. Kuss
Co-Chair, Local Organiser
Mark D. Griffiths

This conference is a unique opportunity to:

  • Share scientific knowledge on behavioral (non-substance related) addictions.
  • Enhance your knowledge and awareness on the common and less common behavioral addictions from a multi-disciplinary point of view, and explore novel forms of intervention and prevention models.
ISSBA logo
  • Gain a better understanding of different approaches of non-substance related addictions, research reports focusing on the addictive patterns of various behaviors, especially disorders of the impulsive-compulsive spectrum, such as: gambling / internet / computer and video games / online gaming / pyromania / kleptomania / intermittent explosive disorder /trichotillomania / onychophagia / skin picking / compulsive buying / sexual behavior / compulsive hoarding / exercise dependence / obsessive-compulsive disorder / eating disorders / body dysmorphic disorder / muscle dysmorphic disorder / hypochondriasis / other excessive behaviors or non-substance frontier communications ct bill pay disorders / behavioral addictions in children/adolescents
  • Coverage ranges from genetic and neurobiological research through psychological and clinical psychiatric approaches to epidemiological, sociological and anthropological aspects.
  • Meet experts and facilitate the development of new international networks and collaborations.

For more information please select from the side menu

1. Registration is administrated via an external tool: ConfTool. There, you may create a user account to enter or view reviews and access the results of the reviewing process. To do so, please click on the "Click here" button.
2. To arrange your accommodation, please go to accommodation (Please visit our website later.).
3. Abstract submission happens also via the ConfTool. For further information please go to the "Abstract submission" side menu by clicking on this link.

Registration fee (deadlines are given in GMT+0 23:59):

  • Early bird registration deadline: 20 December 2021 (payment must be completed not later than 10 January 2022)
  • Normal registration: 21 December 2021 - 28 February, 2022 (payment must be completed not later than 15 March 2022)
  • Late registration: From 16 March, 2022, or onsite
 Early birdNormalLate / onsite
ISSBA member€290€390€490
Student ISSBA member€210€290€390
Student non-member€280€360€460

The use of the reduced registration fee is subject to the payment of the membership fee (for 2022) of the International Society for the Study of Behavioral Addictions (ISSBA). (Those who are already members are expected to pay the 2021 membership fee as well.)

The Journal of Behavioral Addictions offers a 15% discount for corresponding authors who are members of the International Society for the Study of Behavioral Addictions (ISSBA).

The registration fee includes:

  • Admission to all scientific sessions
  • Admission to Welcome reception on 20 June
  • Refreshments during breaks
  • Lunch on 20, 21 and 22 June

Please note that we can only refund 40% of the registration fee if cancelled officially before the 20 April 2022. No refund is possible if cancellation is made at a later date.

Topics of discussion

ADHD (Attention-Deficit and Hyperactivity Disorder) / Body dysmorphic disorder / Buying-shopping addiction (Compulsive buying) / Compulsive sexual behavior disorder (hypersexuality) / Eating disorders / Excoriation (Skin-Picking) Disorder / Exercise dependence / Food Addiction / Gambling Disorder / Gaming disorder (computer and video games, online gaming) / Hoarding Disorder / Hypochondriasis / Intermittent Explosive Disorder / Internet addiction / Kleptomania / Mobile Phone Addiction / Muscle dysmorphic disorder / Obsessive-compulsive disorder / Pornography Addiction / Pyromania / Social Media Addiction / Trichotillomania (Hair-Pulling Disorder) / Work Addiction

Putting women on the agenda!

Information for oral presentations

  • If using a PowerPoint (or any other computer) presentation, please note you need to bring it on a USB pendrive/flashdrive. You will need to upload it on the computer in the room assigned icba convention 2020 for your session. Assistance is provided upon request.
  • If combining video films with PowerPoint, please make sure to check it in the session hall where your lecture is taking place during a coffee or lunch break prior to your session, at least wells fargo bank view my account minutes before city bank lubbock texas phone number start of the session.
  • Please note that the conference’s computers in the session halls are being supplied with Microsoft Windows.
  • Presentations should be 15 minutes in duration with an additional 1-2 minutes following for questions.

Information for symposia

  • Symposia (90 minutes) are organized by a chair person and consist of 4-5 individual oral presentations.
  • All abstracts need to be uploaded by the chair person.

Information for mini talks

  • There will be no traditional poster section, but instead, "mini talk" presentations will be organized.
  • Please prepare your presentation to a maximum of 2-3 minutes in length (maximum of 5 slides).
  • An additional 1-2 minutes will be available for questions/comments.
  • Please prepare your presentations in PowerPoint (.pptx. ppt).

Abstract submission deadline is extended: 22 November 2021
Please be informed that we do not plan any further extension.

Abstract submission happens also via the ConfTool.

Abstracts will be reviewed by 6 December 2021 at the latest.

Scientific committee

Max W. Abbott
Aucklan University of Technology
(New Zealand)

Elias N. Aboujaoude
Stanford University

Judit Balázs
Eötvös Loránd University

Alex Baldacchino
University of Dundee
(United Kingdom)

Joël Billieux
University of Lausanne​

Alex Blaszczynski
University of Sidney

Kenneth Blum
University of Florida

Henrietta Bowden-Jones
Imperial College
(United Kingdom)

Matthias Brand
University of Duisburg-Essen

Wim van den Brink
University of Amsterdam
(The Netherlands) 2021 jaguar f type coupe

Gerhard Bühringer
icba convention 2020 Technische Universität Dresden

Sam-Wook Choi
Eulji University
(Republic of Korea)

Damiaan Denys
University of Amsterdam
(The Netherlands)

Jeffrey L. Derevensky
McGill University

Naomi Fineberg
University of Hertfordshire
(United Kingdom)

Anneke Goudriaan
University of Amsterdam
icba convention 2020 (The Netherlands)

Marie Grall-Bronnec
University Hospital of Nantes

Jon E. Grant
University of Minnesota
(USA) vrbo duck outer banks

Mark Griffiths
icba convention 2020 Nottingham Trent University
(United Kingdom)

Heather Hausenblas
University of Florida
citi com login (USA)

Tobias Hayer
University of Bremen

Susumu Higuchi
National Hospital Organization Kurihama Medical and Addiction Center

David Hodgins
University of Calgary

Eric Hollander
Monteflore Medical Center

Yasser Khazaal
Geneva University Hospital

Daniel King
University of Adelaide

Orsolya Király
Eötvös Loránd University

Ludwig Kraus
IFT Institute for Therapy Research

Emmanuel Kuntsche
best high interest savings account reddit Addiction Info Switzerland

Hae Kook Lee
The Catholic University of Korea
(Republic of Korea)

Michel Lejoyeux
Paris University

Olatz Lopez-Fernandez
Monash University

Anikó Maráz
Eötvös Loránd University

Giovanni Martinotti
'Gabriele d'Annunzio' University of Chieti-Pescara

F. Gerard Moeller
University of Texas

Astrid Müller
Hannover Medical School

Filip Nuyens
Nottingham Trent University
(United Kingdom)

Daniel Thor Olason
University of Iceland

Bettina Pikó
University of Szeged

Halley Pontes
University of Tasmania

Marc N. Potenza
icba convention 2020 Yale University
americas tire chino hills (USA)

Afarin Rahimi-Movaghar
Iranian National Center for Addiction Studies (INCAS)

József Rácz
Hungarian Academy of Sciences

Rory C. Reid
University of California Los Angeles

Hans-Jurgen Rumpf
University of Lübeck

Dan J. Stein
University of Cape Town
(South Africa) first national bank severna park

Marcantonio M. Spada
London South Bank University
(United Kingdom)

Daniel T. Spritzer
Houston champions whole foods University of Rio Grande do Sul
hotels near university at buffalo (Brazil)

Sherry H. Stewart
Dalhousie University

Attila Szabó
Eötvös Loránd University

Alfred Uhl
Austrian Federal Health Institute

Róbert Urbán
Eötvös Loránd University

Johan Vanderlinden
University Psychiatric Center K.U. Leuven Campus,Kortenberg
chase bank mortgage forgiveness (Belgium)

Alexander E. Voiskounsky
Moscow State University

Aviv M. Weinstein
Ariel University

Previous ICBA Conferences

Previous ICBA Conferences

Previous ICBA Conferences


Journal of Behavioral Addictions

Journal of Behavioral Addictions

The journal


The Journal of Behavioral Addictions (impact factor: 6.756) provides a unique opportunity to publish in the field of any behavioral addictions.

We expect to prepare a special issue in which all abstracts accepted for oral presentation or poster will be disseminated.

More information on JBA

The aims of the International Society for the Study of Behavioral Addictions (ISSBA) are to study behavioral addictions and to help developing the interface of behavioral addiction science on the international stage.

More information on ISSBA

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08:30 ET DocFox selected for the 2022 ICBA ThinkTECH Accelerator program

Dec 2, 2021

Digital onboarding fintech partners to build next generation of community banking software News provided by Share this article Share this article BOSTON, Dec. 2, 2021 /PRNewswire/ -- DocFox, Inc., the leading provider of automated business account onboarding, today announced its acceptance into the Independent Community Bankers of America's (ICBA) fourth annual ICBA ThinkTECH Accelerator, in partnership with The Venture Center. The ICBA ThinkTECH Accelerator program fosters fintech-community bank collaboration through a rigorous 16-week program featuring a four-week incubator and a 12-week accelerator. This year's program will provide a hybrid of on-site and virtual collaboration opportunities. DocFox selected for the 2022 ICBA ThinkTECH Accelerator "DocFox was founded on the principle that powerful, innovative technologies should be available to financial institutions of all sizes, especially those that serve local businesses across the country," says DocFox CEO Ryan Canin. "We're excited DocFox was named to the 2022 ICBA ThinkTECH Accelerator as we seek to grow our knowledge and collaboration within the community banking sector." DocFox enables community banks to provide frictionlessautomated business account onboarding. With workflows in DocFox, community banks can facilitate scalable onboarding journeys for even the most complex accounts they serve. "DocFox was chosen from hundreds of candidates based on the great potential that automated business account onboarding holds for community banking," ICBA Senior Vice President and Chief Innovation Officer Charles Potts said. "Innovation is key across the financial services landscape, and forums like the ICBA ThinkTECH Accelerator program help ensure community banks are well equipped to serve their diverse clientele, including the local businesses that underpin our economy." "We are proud to partner with ICBA to choose the organizations that empower innovation at community banks," said Wayne Miller, executive director of The Venture Center. "Community banks are pivotal to the financial well-being of their customers, and service credit union branches near me program fosters their growth, scale, and sustainable competitive advantage in an ever-changing financial services landscape." To learn more about the ICBA ThinkTECH Accelerator program, visit About DocFox DocFox is the leading provider of digitized business account onboarding software. Used by over 200 financial institutions worldwide including banks, credit unions, and fintechs, its application uses intelligent automation and highly-customized workflows to empower institutions of any size to effortlessly onboard business accounts. DocFox has offices in Boston and Miami, USA and Johannesburg, South Africa. For more information about DocFox and to request a live demo, visit About ICBA The Independent Community Bankers of America creates and promotes an environment where community banks flourish. ICBA is dedicated exclusively to representing the interests of the community banking industry and its membership through effective advocacy, best-in-class education, and high-quality products and services. With nearly 50,000 locations nationwide, community banks constitute 99 percent of all banks, employ more than 700,000 Americans and are the only physical banking presence in one in three U.S. counties. Holding more than $5 trillion in assets, over $4.4 trillion in deposits, and more than $3.4 trillion in loans to consumers, small businesses and the agricultural community, community banks channel local deposits into the Main Streets and neighborhoods they serve, spurring job creation, fostering innovation and fueling their customers' dreams in communities throughout America. For more information, visit ICBA's website at About The Venture Center The Venture Center's immersive accelerator programs are designed to accelerate the growth of early-to-late stage companies and help validate their solutions for real-world problems. Our methodology provides a unique opportunity to connect with community bank executives, receive seed investment, and learn from a comprehensive curriculum aiding in strategically addressing go-to-market, business, and finance challenges. Learn more at .


The Independent College Bookstore Association (ICBA) is a not-for-profit trade association that has been dedicated to serving institutionally-affiliated college store members across the U.S. and Canada since 1927. They provide value to their members through education, networking, and vendor partner programs. Their flagship annual conference typically brings together store members and a wide variety of suppliers/vendors to offer a national network of support in terms of national trends, buying power, idea-sharing, and more.

Reimagining the ICBA Virtual Conference Experience

The ICBA team supports over 200 member organizations across the US and Canada, with their annual conference serving as the premier opportunity to bring over 100 vendors together with industry buyers. “Our annual conference is really our signature event of the year for us at ICBA,” says Jon Bibo, CEO. “This is our biggest event of the year where we combine all of the services and programs that we develop to support our members and our vendor partners.” When the global health crisis first began, ICBA had just wrapped their in-person conference in Tucson, Arizona. As it became clear the next year’s conference would need to go virtual, the small, seven-person ICBA team knew they needed a strategic partner to support their ambitious conference goals. “We had never done a virtual event, much less one on this scale before,” says Jon. “The conference is our how to protest property taxes in tarrant county 2019 financial driver, it’s very important to our industry, and there was a lot of stake.”

“We had never done a virtual event, much less one on this scale before.The conference is our biggest financial driver, it’s very important to our industry, and there was a lot of stake.”

Jon Bibo, CEO

This meant ICBA had nearly a full year to plan their first virtual conference and review best practices from industry experts. “We have been working with Cvent for a number of years on our registration and it’s been excellent.luckily we had a little bit of time to talk to the people at Cvent and to our other partners across the industry and even outside of collegiate retail to figure out what we could do,” Jon explains. Having previously used the Cvent Event Management platform to manage registrations for their annual conference, Jon knew ICBA needed an end-to-end virtual platform that could accommodate complex scheduling while offering advanced production capabilities and comprehensive support for the ICBA team. After a thorough evaluation process, ICBA chose to leverage the Cvent Attendee Hub® as their virtual conference platform. 

Partnering with Cvent to Support the ICBA Virtual Conference

The conference typically consisted of three major components: education plenary sessions, small group collaborative networking sessions, and a unique vendor “PRIMEtime” program. “The structure of our event is usually a four-day event with formal and informal networking, so our first concern was: how can we convert that sort of intimacy and collaboration into a virtual event?” Jon notes.

Moreover, ICBA knew emulating the value of face-to-face meetings between vendors and buyers was paramount in helping to support the industry during this time. He says, “We’re trying to break down traditional walls between vendors and buyers, but also trying to ensure it’s more of a collaboration to have the entire industry succeed.” He notes the round-robin style PRIMEtime programming, a longtime staple of the conference, was a particular challenge within the virtual environment. Somewhat different than a typical trade show, vendors were scheduled to meet with buyers in small groups for up to 20 minutes at a time. Meeting schedules were set and managed entirely by ICBA to ensure all vendors met with all available buyers relative to their product category. For Jon’s team, this meant managing up over 5,000 unique schedules at once.

With these various requirements in mind and the need to offer six different registration tracks, ICBA partnered with Cvent’s Event Build services team. The complexity of the build was also due in part to the organizational structures of the vendor companies, which could have child organizations, multiple contacts, and so forth. They also wanted to integrate a new pricing model into registration that would support the industry, which was struggling under lockdown measures that kept campuses shuttered for months. “We decided that affordability was very important, as a lot of college stores and vendors struggled through COVID,” notes Jon. ICBA created a reduced pricing model with opportunities for additional attendees to join the virtual conference. “Once one of our member stores had en que canal juega el america vs leon hoy attendees, they could add as many attendees as they wanted for free,” he adds. This meant ICBA could support their industry partners and broaden their reach to drive additional registrations. “This led to some of our members having 20, 25, even 30 people attend, and that was thanks to the virtual event as they, frankly, would have never been wells fargo drive thru locations to come in person,” Jon says.

He notes that ICBA saw a “tremendous response” to the new model, with first-time attendee numbers rising dramatically. “The overall attendance shot up from what was a record of 670 attendees in Tucson to nearly 1,100 people,” he says. Within this 62% increase in registrations, many were first-time attendees. Food places in san antonio such, his team was able to target new personas through their content and marketing strategies across the event lifecycle. “So this was a very happy outcome to leverage the advantages of virtual, not instead of in-person, but in addition to that,” he adds.

“The overall attendance shot up from what was a record of 670 attendees in Tucson to nearly 1,100 people.”

Jon Bibo, CEO

Elevating Event Production with Cvent Virtual Event 360 Services

To start, the Event Build team created a comprehensive registration site to support the complex registration process needed to manage virtual attendees, fire warning solano county of appointments, and over 100 vendors and sponsors. ICBA also partnered with Cvent’s Virtual Events 360 team to support the full event lifecycle. Using the Attendee Hub as their virtual platform meant all registration data was directly integrated with the virtual platform, ensuring a seamless dataflow and easily navigable user experience. As nontraditional planners, ICBA’s team relied on the expertise of their Virtual Events 360 team, including their dedicated Project Manager. Their Cvent team was able to implement strategic project management across ICBA’s virtual event strategy, including session management, exhibitor management, speaker and moderator training, and reporting. The Advanced Production services offered ICBA a full-scale production strategy and elevated production value through custom graphics and overlays, video configuration and editing, content capture and casting, and much more.

The team decided to maximize the virtual environment by stretching the traditional four-day event to nine days, with dedicated programming from 11:30 am - 5:00 pm each day. Jon says an unexpected benefit arose from this decision, as ICBA could reduce the amount of concurrent programming and extend content availability to more people. “We started to realize, maybe virtual actually has some clear advantages that the in-person experience doesn’t have,” he explains. “This way, attendees could have access to more content than ever before.” They offered 69 different sessions across those nine days, tracking 8,630 session check-ins across the conference.

The Cvent Video Player was used to livestream all plenary and breakout session content. With a mix of live and pre-recorded content, their Project Manager coordinated each session’s run-of-show with daily briefs to ensure there were no technical issues. In fact, Jon says the user experience was unexpectedly smooth.He says, “When attendees went into the Attendee Hub, there was a very consistent experience. People seemed to understand the interface, and we worked in advance with our Cvent team to do training sessions, send out documentation, and it all worked well within the Attendee Hub.” He adds that his team expected to have a large number of technical questions and inquiries at the start of the conference. “We had none,” he says, smiling. “We were frankly high-fiving in that first hour, seeing that we had no technical issues. It was wonderful.”

“When attendees went into the Attendee Hub, there was a very consistent experience. People seemed to understand the interface, and we worked in advance with our Cvent team to do training sessions, send out documentation, and it all worked well within the Attendee Hub.”

Jon Bibo, CEO

To drive session engagement, ICBA also leveraged live Q&A within the Attendee Hub. Here, attendees could ask questions and upvote their favorites in real time. This allowed ICBA to track Q&A on the backend as a measure of session engagement, with over 300 questions asked across sessions. They were also able to track session attendance with comprehensive reporting in Cvent.

Increasing PRIMEtime Value for Vendors with Cvent Appointments

ICBA also wanted to optimize the virtual trade show experience to support their vendors during this challenging time. They knew there was inherent value in offering vendors access to a much larger virtual audience, but also recognized that their vendors had often been disappointed in previous virtual trade shows from other entities that were limited in scope. “We wanted to ensure our vendors had a full schedule throughout the event, unlike previous virtual trade shows that sprung up as a result of the pandemic where they may have had sparse attendance or no icba convention 2020 explains Jon. They decided to offer reduced pricing for their vendors, knowing that the vendors would be able to meet with more buyers than ever but would inevitably miss out on the traditional benefits of an in-person trade show like food and beverage or travel. ICBA needed a comprehensive technology solution that could accommodate thousands of tightly scheduled collaborative video meetings between vendors and buyers, with breakout rooms that could be further sub-divided into smaller meetings, all within the virtual platform.

ICBA worked closely with Cvent to configure the Cvent Appointments solution for the PRIMEtime Buyer and Vendor meetings. The collaborative appointments, facilitated through the Cvent Video Conferencing tool, had to be scheduled in 10- and 20-minute intervals. These were then integrated directly into the Attendee Hub and shared as links with all vendors and attendees.  Moreover, those schedules could include one-on-one appointments as well as groups of people across similar tracks. “It really turns into a complex procedure, but our goal and what we were able to achieve with Cvent’s help is to make it very easy for the attendee,” says Jon. “You just clicked on your schedule and knew exactly where you needed to be when, and the vendor with whom you’re meeting knew you were coming at that time. It all translated to the virtual environment very well.”

Jon says he appreciates the development of a close, collaborative relationship with Cvent in facilitating this solution. “For us, being able to translate the complex scheduling into the virtual world was a very daunting was an unbelievable story of collaboration and teamwork with Cvent,” he says. Ultimately, they tracked more than 5,000 actualized appointments through the Attendee Hub, providing immense value for their vendors. Jon adds, “Cvent really seemed to take the time to understand what we needed and did incredible work behind the scenes to meet our needs on a tight schedule.” 

In addition to the thousands of appointments managed, ICBA offered their virtual sponsors and exhibitors the ability to sponsor sessions, leverage virtual booths, and include session documents for deeper engagement. “We created virtual booth open hours at the end of each day, which was a time that a buyer could follow up with a vendor, or even someone like a store manager who might never get the chance to interact with their buyer and a vendor,” explains Jon. “So this became an additional opportunity in the virtual world that wouldn’t have happened otherwise…and we got very high marks both from exhibitors and attendees.”

Using exhibitor reports, they were able to showcase key metrics that further proved boone county hospital value of the virtual conference for their vendors. They tracked more than 1,100 page views of the sponsors and exhibitors lists, with 121 inbound leads generated. Over 460 attendees joined a virtual booth and sponsored sessions saw particularly high engagement. They were also able to use feedback from attendees through surveys to quantify the success of the event. “The Net Promoter Score from our vendors was incredibly high, as was the score from the store side,” says Jon.

Proving Event Success for ICBA

Ultimately, the virtual conference proved to be a major success. Not only was ICBA able to support the industry through a difficult period, but they were able to generate revenue to continue supporting the business. “In a typical year, we might spend up to $800,000 in expenses and it would be a little over $1 million in income,” explains Jon. “In the virtual world, we ended up spending about $700,000 less.” He explains that even though they discounted exhibitor fees and lowered the pricing model for attendees, they were able to keep a relatively equal margin of profit when compared to their previous in-person events. He explains, “Even though we discounted the exhibitor fees significantly, we kept the ratio intact to make sure we were giving great value to our vendor partners. So we ended up having a surplus financially, meaning we found a really successful virtual model from a financial standpoint as well.”

“In the virtual world, we ended up spending about $700,000 less…So we ended up having a surplus financially, meaning we found a really successful virtual model from a financial standpoint as well.”

Jon Bibo, CEO

The longevity of the content is an added value for ICBA, as they continued to drive engagement after the close of the event. They were able to host the livestreamed content for 90 days post-event. Because of the increased reach of the virtual environment, ICBA is planning to combine the benefits of in-person with the capabilities of virtual for their next conference. The upcoming dual conference will include an in-person experience directly followed by a fully-featured virtual experience the following week. “We believe this will provide the best of both worlds for our entire community as we continue to recover from the business challenges of the pandemic,” explains Jon. “This will be our future as it gives us a chance to increase our reach and give our vendor partners more access to more of our members while still providing a high return on investment to all parties.”

A Continued Collaborative Partnership between ICBA and Cvent

Jon says the pride his team felt in executing a successful virtual conference was important for ICBA as a business. “For us, it was really a feeling of empowerment, pride, and satisfaction,” he says. “We could feel the energy of the team building around that across the conference and we surpassed our own expectations. It made us feel very proud that we were able to, from nothing, work with Cvent and some of our other partners to produce something that really seemed to hit the right tone, at the right time, at the right price.”

“For us, it was essential that we could trust Cvent. We knew that Icba convention 2020 in good faith was working behind the scenes and it gave us peace of mind…For me, having that executive connection and a feeling of trust and myat&t mobile app faith made all the difference. That openness and honesty meant the world to us at ICBA.”

Jon Bibo, CEO

He first national bank severna park that ICBA’s current relationship with Cvent – particularly with their Account Management team – is a key part of this success. Jon explains, “For us, it was essential that we could trust Cvent. We knew that Cvent in good faith was working behind the scenes and it gave us peace of mind.”  As an executive leader, Jon sees immense value in continuing to foster this collaborative relationship. He says, “For me, having that executive connection and a feeling of trust and good faith made all the difference. That openness and honesty meant the world to us at ICBA.”

Become the Next Virtual Events Success Story

Explore our integrated solutions today to transform your virtual meetings and events.


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What To Do in the Absence of Bank and Credit Union Conferences this Year

For many of us, bank and credit union conferences allow the opportunity to step outside of our day-to-day norm and enter into a real-life showcase and lively conversation with like-minded banking professionals, industry leaders, and cutting-edge solution providers.

This year, however, has proven to be a bit different.

bank conference

Just as the 2020 bank and credit union conference and trade show year got underway, the world was hit with the unfortunate circumstances of the Coronavirus pandemic.

Conferences, trade shows, and other large gatherings of all sorts have been postponed indefinitely or canceled outright. We were looking forward to a great line-up of trade shows, ourselves, through the spring and fall of 2020, having registered to attend many of the industry’s top shows – 12 of them, to be precise, but who was counting…? C’est la vie ¯\_(ツ)_/¯.

banking event

While many conferences will be going to virtual events for the remainder of the year, there are a number of things bank and credit union employees can do to stay abreast of the latest technology, solutions, and conversations taking place in the marketplace – all from the safety and comfort of their socially-distanced world.

Benefits of Attending [traditional] Bank and Credit Union Conferences:

1. Mingle and network with peers inside and outside of our institution
2. Learn about new technologies and solutions
3. Gain inspiration and insights from presentations given by industry thought leaders
4. Assess and evaluate various vendors
5. And let’s be honest, visit cool cities and take cheesy sight-seeing tours

Here are some of the staple banking conferences we typically attend each year – and were lucky enough to squeeze in before the pandemic began to spread. Many are on pause this year, or hosting virtual ones:

  • BankWorld (CT)
    Our first show of 2020, and fortunately, held prior to the Coronavirus outbreak. We met with many community bank leaders in the greater New England and tristate area, and held a popular session on What Community Bankers Can Learn from Amazon. 
banking tradeshow before only virtual bank events
Launch credit union conference
  • ICBA Live
    To complete our “tour” of the east coast, our final in-person banking trade show of 2020 concluded with our inaugural participation of the ICBA Live in early March.
ICBA banking conference

7 Things to Do Without Banking Conferences this Year

Were you looking forward to attending a bank or credit union convention this year? Here are a few different ways you can stay informed, connected, and inspired in the absence of physical financial conferences this year.

1. Go Competitive Shopping – virtually

We all have brands and influences we aspire to be more like – and that doesn’t just have to be on Instagram and Pinterest.

As banking professionals, we should look to our peers, competitors, and leaders in our space to see the ways they are innovating and providing exceptional service to their customers and members. Comp shop your aspirational bank and credit unions and keep your eyes peeled for the vendors and solutions behind their features.

Ex. Check out what vendor is behind the new Chatbot on your competitor’s website.

Competitive shopping as a virtual bank event

2. Participate in Virtual Bank Events

Visit the websites of the local, regional, and national bank and credit union leagues and associations to look for virtual banking events to participate in. American Bankers Association or the Credit Union National Association www capitalone com creditlinefaq great resources – or get the links from our Top 25 Conferences post.

Virtual Bank Event

3. Sign Up for Email Alerts

From the associations behind the top conventions, as well as solutions providers. Sign up for the Engageware Buzz >

4. Listen to Industry News and Podcasts

Check out CU Broadcast, Banking Transformed from The Financial Brand, and the BAI Podcast series.

5. Attend Webinars (or watch/listen on-demand)

Most bank technology service providers are eager to share content with you. Sign up for live webinars, or search for on-demand webinars and listen at 1.5x speed (we love multi-tasking and efficiency!).

6. Schedule Virtual Coffee Hours with Banking Professionals

Who says you need someone else to host an expo for you? Be your own host and creative director — reach out to banking professionals (hint: start with a search for similar roles and titles on LinkedIn) and invite them to an informal Zoom coffee hour and discuss a topic of your choice. No preparation or budget needed!

Virtual bank event -coffee with banking professionals

7. Look for User Groups

Review the list of solution providers your institution utilizes and find out of they host virtual user group sessions. This is a great (and usually free) way to connect with users of the same technologies to share best practices, tips, and tricks.

2020 is certainly shaking out to be a challenging and trying year. But that doesn’t mean the learning and personal connections between banking professionals needs to be put on hold. In times like these, all it takes is a little more creativity and flexibility.


Independent College Bookstore Association Conference

Independent College Bookstore Association Conference is known for its industry-leading professional development, exclusive institutional store networking and collaboration, and dynamic round-robin Buyer and Vendor meeting.

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