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bank drive thru window

University location in Fall. Locations & Hours. For individual branch information. Surveillance camera footage of a suspect police say robbed a Fifth Third Bank in Bangor Township via the drive-thru window on Jan. 22, 2021. “We're seeing a trend to go to drive-thru only for the safety of the customer and the bank employee as well,” said Richard Hunt, chief executive.

: Bank drive thru window

Bank drive thru window
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BANK OF AMERICA BILL PAY CENTER
WHAT IS THE ROUTING NUMBER FOR FIRST INTERSTATE BANK

March 31, 2020

As you know, we continue to stay committed to providing a healthy banking experience for our customers, team members and community during this time of rapid change.

In order to continue to practice effective social distancing with our employees, we are reducing our drive-thru window hours at both our branch locations. As a result of this change, wait times may be longer than usual. We appreciate your patience and understanding during this time.

Effective March 31, 2020 temporary Drive-Thru Window hours are as follows:

Stoneham Branch Location

                Monday-Friday: 8AM to 5PM

                Saturday: 9AM to 1PM

Billerica Branch Location

                Monday-Friday: 9AM to 5PM

                Saturday: 9AM to 1PM

As a reminder, our team is here to serve you with extended availability through our Customer Contact Center. The Customer Contact Center team is available to assist Monday through Friday from 7am to 6pm and Saturdays from 9am to 1pm and you can always conduct basic banking transactions with our Online Banking platform or the StonehamBank Mobile App 24/7.

We are regularly updating our website to provide new information and share FAQs that our customers are asking. Check back frequently for updates at www.stonehambank.com.

Sincerely,

Edward F. Doherty Jr.

Chief Executive Officer


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Источник: https://www.stonehambank.com/get-to-know-us/news/press-releases/?news_cat=press-releases&news_article=we-are-committed-to-serving-you-

How do bank drive-thru tubes work?

As the world tries to readjust to a world of social distancing, it is important to look at ways to do everyday things safely. One of the ways that this can be achieved is with pneumatic tube systems in places like banks. While this method was previously used, then phased out in many places, it now becomes a way to bank safely.

How do bank drive-thru tubes work?

Pneumatic tubes have been used for banking before, so the way that the system will be implemented now will call back to that previous design.

The Station

When you drive your car through the bank drive-thru lane, there will be a designated spot for you to stop, known as the station. This is the area where you will be able to communicate with your bank teller through a speaker, similar to a fast-food drive-thru. You will also be able to open a door to access the carrier inside. There are two stations, one for you and one for the teller inside the bank.

The Carrier

Drive-thru carriers are containers that will hold your money or papers that will be transported back and forth between you and the teller (please do not send any coins in the drive-thru). They are cylindrical containers made of durable, clear plastic (but will be extremely weakened if cleaning chemicals are used on the product).

The pneumatic tube carrier will be taken out of the station to place whatever you need to send to the teller inside (NO COIN), then placed back in the station to be sent bank drive thru window the teller. The bank drive thru window will operate the controls, meaning you just need to place the carrier inside properly and shut the door. They will do the rest. To retrieve your money or documentation, the teller will place it in the carrier to send back to you.

The Pneumatic Tubes

The drive-thru tubes are what the carriers travel through in order to move from one station to another. These can be long, short, curved or straight, depending on what distance needs to be covered to connect the two stations. Diverters can also be added to control where the carriers go in a more complex tubing system that branches off.

The Blowers

The blowers are the power source used to transport the carriers through the tubing. Pressurized air propels the carriers to move about 25 feet in a single second, and can land without damaging the carrier in the station. It is important to remember to close the doors to the station to prevent bringing anything else from outside into the tubing system, like debris.

Conclusion

Banking does not need to be bank drive thru window through direct contact to interact effectively with a client. Pneumatic tube systems will allow a simple and safe way to transport papers and paper money from you to the bank teller, without relying on ATM machines or going into the bank.

Источник: https://www.wasecurity.com/how-do-bank-drive-thru-tubes-work/
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#106041 - 08/13/0309:54 PMWalk up customers at drive thru
Anonymous
Unregistered

We have an ongoing problem where customers will try to use the drive thru lanes without a car (as a walk up) during the hours that the drive thrus are open but not the walk up. Up until now, we have said no, but it looks like we may change the policy and add a note in the window basically saying that the lanes are for drive up and we can't be responsible for injuries. Anyone else have such policies?


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#106042 - 08/13/0309:59 PMRe: Walk up customers at drive thru
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Pale Rider
Joined: Aug 2002
Posts: 34,318
under the Lone Star

We have a number of college kids that do this on a regular basis when the atm backs up. You are right about the risk but I am not sure putting a sign up will limit the liability if someone gets injured. Trial lawyers probably park around the drive throughs just salivating and waiting. We have no written procedures.

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Societies that do not find work in and of itself "pleasing to God and requisite to Man," tend to be highly corrupt.


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#106043 - 08/14/0304:33 AMRe: Walk up customers at drive thru
Anonymous
Unregistered

Unless the lobby is closed i don't see why anyone would walk up to the drive through. I find it extremly unfair to have drive throughs open longer than the lobby because 30% of the pouplation does not drive.


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#106044 - 08/14/0310:52 AMRe: Walk up customers at bank drive thru window thru
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Richard Insley
Joined: Oct 2000
Posts: 9,999
Toano, VA

Quote:

I find it extremly unfair to have drive throughs open longer than the lobby because 30% of the pouplation does not drive.




Recognizing this inequity, banks should shut down all drive-in windows and reuse the space for hitching posts and bicycle racks.

_________________________
.gone fishing.


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#106045 - bank drive thru window PMRe: Walk up customers at drive thru
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reinkesd
Joined: May 2003
Posts: 232
Connecticut

We have the same problem with walk-up both at the drive-up window and drive-up ATM. Although I don't know for sure if it will hold up in court, we were advised to place signage which states something to the effect that "for your safety walk-up customers are not permitted". With the drive-up window you can refuse to handle their transaction and do some redirection, but there's no control over the ATM.


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#106046 - 08/14/0301:50 PMRe: Walk up customers at drive thru
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Andy_Z
Joined: Oct 2000
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On the Net

If this happens often and would be cost effective, consider adding a walk-up window bank drive thru window be manned during the peak hours or add an ATM.

But I agree. One person hitting the gas instead of the break and hurting someone will be disastrous if you have allowed this to happen.

_________________________
AndyZ CRCM
My opinions are not necessarily my employers.
R+R-R=R+R
Rules and Regs minus Relationships equals Resentment and Rebellion. John Maxwell


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#106047 - 08/14/0303:45 PMRe: Walk up customers at drive thru
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Nanwa
Joined: Oct 2001
Posts: 5,564
Clintonville, WI, USA

Richard, we have a hitching post at one of our branches. We have some Amish in the area.

People will use the drive up as a walk up just to save a couple of steps.

_________________________
Member of the National Sarcasm Society - like we need your support!


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#106048 - 08/14/0304:19 PMRe: Walk up customers at drive thru
Anonymous
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#106049 - 08/14/0304:26 PMRe: Walk up customers at drive thru
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Andy_Z
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Posts: 27,353
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Quote:

Richard, we have a hitching post at one of our branches.






The newest officer used to get the job of compliance because they didn't know to just say no. In this case, compliance would be soooo much better than pooper scooper.

_________________________
AndyZ CRCM
My opinions are not necessarily my employers.
R+R-R=R+R
Rules and Regs minus Relationships equals Resentment and Rebellion. John Maxwell


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#106050 - 08/14/0305:06 PMRe: Walk up customers at drive thru
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hmdagal
Joined: Dec 2002
Posts: 3,812

I actually walked through the drive-through at Walgreens. I needed to pick up a prescription refill. the dogs and I needed a walk. they wouldn't let the dogs in the store. there were no cars in the drive-through (there are hardly ever any cars in that drive-through). They gave me so much grief I've never even thought of doing it again.


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#106051 - 08/14/0305:56 PMRe: Walk up customers at drive thru
Anonymous
Unregistered

Most fast food places in my area won't let people walk through their drive-throughs either. It was just a couple of years ago they started posting signs stating no walk-up service at drive thorogh window. My guess is that signs started showing up because one of the restaurant's customers got hit and sued.


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#106052 - 08/14/0307:18 PMRe: Walk up customers at drive thru
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Joined: Aug 2001
Posts: 295
St. Louis, MO
I would also check you your insurance company. They would probably frown on the idea of allowing walk up customers to use use the drive thru.

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#106053 - 08/14/0308:44 PMRe: Walk up customers at drive thru
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William
Joined: Oct 2000
Posts: 470
In a location

You absolutely must check your insurance restriction/requirements on this issue. You would not want this type of newspaper headline: "Child Loses Arm In Bank Drive-up" when the teller did not see the small child, opened then closed the auto drawer.

Other than "feeling uncomfortable" by telling the customer "No" - this rule can be easly enforced: you don't open the drawer.

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#106054 - 08/15/0302:31 AMRe: Walk up customers at drive thru
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Andy_Z
Joined: Oct 2000
Posts: 27,353
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Can one assume that was a true headline? That is absolutely terrible.

Unfortunately, many tellers have tubes and the canisters await the next customer. Shutting them down between customers may not be an option. Though they shouldn't be as hazardous either. But I agree, simply not serving the customers needs will dissuade them. "I'll help you this one time sir, please don't do this again" is not necessarily good for the bank.

_________________________
AndyZ CRCM
My opinions are not necessarily my employers.
R+R-R=R+R
Rules and Regs minus Relationships equals Resentment and Rebellion. John Maxwell


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#106055 - 08/15/0312:43 PMRe: Walk up customers at drive thru
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DawgFan
Joined: Jul 2002
Posts: 1,678
United States

I agree, this is crazy. Tell them "No", the first time they do it and every time thereafter.

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#106056 - 08/15/0303:07 PMRe: Walk up customers at drive thru
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Michelle III
Joined: Jan 2003
Posts: 376
PA

As a security officer I agree - just tell the customer NO. But I can already hear customer service wanting to help a customer "this one time only" and you've set a standard. There I sit in my office saying "I can't believe they did that!"


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Moderator:  Andy_Z, Lucy Griffin, Mary Beth Guard 

Источник: https://www.bankersonline.com/forum/ubbthreads.php/topics/106041/walk-up-customers-at-drive-thru

New Drive Thru Hours at Neighborhood Credit Union

 New Drive Thru Hours Monday through Friday  

  • 9 AM – 5 PM
  • Brief daily closure 11 AM – 12 PM 
  • Saturday hours remain the same 9 AM – 12 PM  

General Branch Updates 

  • Members can book virtual appointments and chat can i use my capital one walmart credit card anywhere real time with a branch employee for majority of banking needs. 
  • In branch appointments for Safe Box and Notary Services only at North Dallas and Mesquite.  
  • Locations temporarily closed including night drop services: Downtown Dallas and Oak Cliff.
  • Location temporarily closed but will continue night drop services: Waxahachie.   

Branch drive thrus will now be open Monday through Friday from 9 am - 5 pm, with a brief closure from 11 am - 12 pm. Our Saturday hours will remain the same offering drive thru service from 9 am - 12 pm.  


Our Downtown Dallas, Oak Cliff, and Waxahachie locations will remain temporarily closed, as they do not have drive thrus. Waxahachie will continue to offer night drop service. 


With the recent increase in COVID-19 cases, we have had to take several safety precautions. Due to this, we have become short-staffed throughout our locations. We are shifting our hours so that our current employees can assist members to the best of their ability, while still allowing a break for lunch. 


We understand that this may cause longer drive thru wait times for members, so I’d like to remind you that our digital services suite is available 24/7. Avoid the wait altogether and access your account with Online Banking or MyNCU Mobile App. Members can bank anywhere, anytime: 

  • View transactions 
  • Deposit checks up to $2,500 with Mobile Deposit 
  • Make payments 
  • Conduct account-to-account transfers 
  • .and so much more!  

If you need further assistance, bank drive thru window can always book a virtual appointment and video chat with a branch employee from the comfort of your home.  


We appreciate the understanding and patience of our members during this unusual time. If you have questions, please reach out to us at myncu.com or by calling (214)-748-9393.  

Источник: https://www.myncu.com/explore/news-and-events/new-drive-thru-hours

BAY CITY, MI — A suspect in the recent drive-thru holdup of a Bay County bank has been arrested in Pennsylvania.

Bay County Sheriff Troy R. Cunningham said that on the afternoon of Saturday, Jan. 23, a Pennsylvania State Police trooper pulled over a Grand Am for a traffic violation as it drove through Allegheny County. Shortly after the stop, the civilian driver told the trooper he had robbed a bank in Bay City, Cunningham said.

The trooper found cash in the car linking it to a robbery that occurred the prior afternoon at Fifth Third Bank, 3870 State Street Road in Bangor Township, Cunningham said.

No guns were found in the car, the sheriff added.

The driver, a 34-year-old Bay County man, was arrested. Records show has criminal convictions in Bay and Manistee counties of larceny in a building, larceny less than $200, and delivering or manufacturing marijuana. Sentenced to 32 months to four years in prison in February 2018, the Michigan Department of Corrections discharged him on June 20, 2020.

Cunningham’s investigators are in the process of acquiring more information from their Pennsylvania counterparts. They hope to have the suspect extradited to Michigan in the near future, Cunningham said.

The man’s name is bank drive thru window withheld pending his arraignment in court. Cunningham said it’s not known why he was in Pennsylvania.

The robbery in question occurred about 4:11 p.m. on Friday, Jan. 22. An older model blue Grand Am with a green hood drove up to the bank’s drive-thru windows and passed a note demanding money through a pneumatic tube.

The teller surrendered an undisclosed amount of cash to the robber, the sheriff said. The robber then drove away from the scene.

Read more:

Bank robbed through drive-thru window, Bay County sheriff says

Saginaw woman accused of sexual misconduct with teen at foster-care and treatment facility

Fire sparked by space heater claims Thumb woman’s life on her 60th birthday

Источник: https://www.mlive.com/news/saginaw-bay-city/2021/01/suspect-in-bay-county-drive-thru-bank-robbery-caught-in-pennsylvania.html

The convenience of the drive-up teller as ATM technology evolves

The first ATM was installed in 1967 outside a London Barclay’s branch, a device largely credited to British inventor John Sheppard-Baron. While the drive-thru was convenient, thanks to the invention, ATMs provided the simplicity and efficiency that customers wanted, while allowing them to make last minute withdrawals whenever they needed. And, with the invention of the PIN number, Scottish inventor James Goodfellow gave the world the modern ATM.

Further advances in software allowed for self-service machines to connect to a vast computerized network, making it possible for individual terminals to communicate with one another and with the institutions that installed them. Eventually, ATMs and self-service machines were expanded to drive-thrus, with the ability to do more than just get cash or make deposits.

Since then, more than 3 million ATMs have popped up around the world, largely replacing tellers with self-service technology that performs the most common and frequent banking transactions. Although the United States remains the largest market, drive-thru ATMs are also popular in countries like Brazil, Canada, Columbia and Saudi Arabia.

With such wide adoption, FIs can provide the kind what is the routing number for first interstate bank fast and efficient service that suits their customers. Dick Parkhouse, a director at Barclays, summed up the benefits:

“It is ideal for anyone having difficulty visiting cash machines either because they have children in the car or find parking difficult. It is easy to use and very convenient because people can pull in, get their cash and drive off without leaving the comfort of their vehicle."

Источник: https://www.ncr.com/blogs/banking/convenience-of-drive-up-atm

PUTNEY — For the second how can i pay my xfinity bill online in less than three years, an errant tractor-trailer driver bank drive thru window single-handedly demolished the drive-thru and drive-up ATM at the River Valley Credit Union.

The credit union was closed Wednesday after the Tuesday evening incident, which brought out the Windham County Sheriff’s Department and the Putney Fire Department.

An out-of-state truck driver ignored five posted warning signs, which ban such long tractor-trailers from the bank’s parking lot, and faces criminal charges of “disobeying traffic controls,” according to a release from the Windham County Sheriff’s Department.

Timothy Parker, 61, of Baltimore, Md., was driving a tractor-trailer loaded with 40,000 pounds of frozen Tyson chicken when he tried to turnaround in the bank’s parking lot.

According to Windham County Sheriff Mark Anderson, it is the third time his department has investigated damage to the bank drive-thru by a truck, including the time a recreational vehicle hit it in 2014, and a box truck hit it in 2015.

A more recent incident, in August 2018, was investigated by the Vermont State Police. A truck driver, who was trying to turn around by using the credit union’s parking lot, also clipped the drive-up window and the drive-up ATM, resulting in destruction and another temporary business closure.

Parker bank drive thru window driving for Transam Transport of Kansas, the press release stated.

The truck and its 53-foot trailer caught the awning of the drive-thru and pulled it down and off the bank building, and the gutter of the awning impaled the side of the refrigerated trailer, the sheriff’s release stated.

The trailer was impounded by an inspector from the Department of Motor Vehicles, and Transam sent a new trailer for the chicken.

Officials at the Brattleboro-based credit union were unavailable Wednesday, but a posting on the credit union’s website said that the Putney branch was closed because of the destruction of both the ATM and the drive-thru window. The credit union, which recently merged with Barre-based Members Advantage Community Credit Union, has branches in Brattleboro, Bellows Falls, Townshend and Springfield, where it recently consolidated its two offices.

The building was converted to a bank several years ago; in the past it bank drive thru window been a gift hotels near university at buffalo and a furniture store, among other roles.

Contact Susan Smallheer at [email protected]

Источник: https://www.reformer.com/content/tncms/live/
bank drive thru window

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