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Can t pay xfinity bill

can t pay xfinity bill

Is there any other way this can be handled other than changin I will be needing an extension to pay my $300+ monthly bill too. a customer's internet service or assess late fees if they contact them and let them know they can't pay their bills during this time. If you don't pay the bills on time, Comcast will impose a penalty on your next bill instead of reducing your internet speed.
can t pay xfinity bill

: Can t pay xfinity bill

Can t pay xfinity bill
Can t pay xfinity bill
Can t pay xfinity bill
First national bank severna park

How late can you pay your Xfinity bill?

Typically, the company’s spokesperson said, late fees are assessed 30 to 45 days past a bill’s invoice date, and amount to about $10. That fee can be waived by contacting a Comcast customer service representative via the company’s website or My Account app, or by phone at 1-800-XFINITY.

Does Xfinity have a grace period?

If you don’t pay your Xfinity bill on time, the company charges a $10 fee. There is a grace period of up to two weeks before you’ll see any interruption of service, but the late fee goes into effect immediately. If you’re in a pinch, it’s worth calling in to see if you can get an extended grace period.

How long does it take for Comcast bank of eastman magnolia state bank disconnect service?

Please note that it may take up to 48 hours to process your request. When your cancellation is processed online, your Xfinity Internet service will remain active, but you will no longer have access to Xfinity Instant TV. To cancel both your Xfinity Internet and Xfinity Instant TV services, please contact us.

Does Comcast offer low-income discount?

AT, Cox, Mediacom, and Xfinity from Comcast all offer low-income internet for about $10 per month. You’ll need to qualify for your internet provider’s specified government assistance programs to get these deals.

How can I get free internet?

  1. Freedom Pop for Free Internet.
  2. NetZero for Free Internet.
  3. Wi-Fi Free Spot for Free Internet.
  4. Check with your service providers for Free Internet.
  5. Search for a Municipal Wireless Network in Your Area.
  6. Use your Phone as a Hotspot for Free Internet.
  7. Ask a Neighbor for Free Internet.
  8. InstaBridge for Free Internet.

How much data do you get with unlimited?

This means that those networks with fair usage caps on their unlimited plans actually apply a very accommodating usage limit of somewhere between 650GB-1000GB per month. To put that in perspective the average person gets through just 3GB of data per month, according to data from the telecoms regulator Ofcom.


How long does it take for xfinity to restore service?

approximately one hour

How long will Comcast let you go without paying your bill?

If you don’t pay your Xfinity bill on time, the company charges a $10 fee. There is a grace period of up to two weeks before you’ll see any interruption of service, but the late fee goes into effect immediately. If you’re in a pinch, it’s worth calling in to see if you can get an extended grace period.

Can you put your Comcast service on hold?

You can put your Xfinity services on hold with no reconnection charge and no service call needed when you return — availability and plans vary by location. And, there’s no need to contact us to resume your service, making it one less thing to do when you return.

Can I suspend Comcast service for a month?

If you’ll be away from your home regions mobile banking app for android for an extended period of time, we can put your Xfinity services on hold while you’re away. Talk to an agent and mention “seasonal plan” so we can help.

How do I lower my Xfinity Wifi bill?

Here are five easy ways usps office open today lower your Xfinity bill:

  1. Choose a TV package with fewer channels.
  2. Lower your internet speed.
  3. Stop going over your data cap.
  4. Get rid of rental equipment.
  5. Negotiate your monthly cost.

Is there a catch with Xfinity Flex?

The bad news is that you’re out of luck if you prefer a streaming service that’s not preloaded on the Flex device. Xfinity keeps the ecosystem locked down to its partner streaming apps: You can’t download an outside service like you would on a more customizable app.

Is Xfinity flex any good?

The Xfinity Flex is off to a good start. It is easy to set up, has a great voice search, and lets you monitor your smart home devices and home security system. But ultimately, a streaming box is only as good as the content you can stream through it.

Why is xfinity charging me for Netflix?

We provide Comcast billing for your Netflix charges as a convenience. Your Netflix subscription charge will appear on your Comcast bill under the Other Service Providers heading and will include the amount of the charge and the date through which you will have service, as determined by Netflix.

How much is xfinity stream per month?

The Td bank broad and jackson philadelphia costs $14.95 a month and includes the following: Additional non-channel package content, like Xfinity On Demand (10,000+ movies and TV shows) and free access to Peacock Premium. Integrated streaming apps like Netflix, Prime Video, Pandora, Spotify, YouTube, and more.

How much does Netflix cost on Xfinity?

Comcast will let non-Netflix subs sign amazon universal registry for the subscription VOD service directly through X1 on TV, including a one-month free trial for eligible consumers. Comcast customers will then be billed for Netflix at the standard rates ($9.99 per month for the most popular two-stream HD plan).

Is Netflix included in my Xfinity package?

How do I know if my Xfinity package includes Netflix? If Netflix is included in your X1 package, it will be listed in the “Bundled Services” or the “Regular monthly charges” section of your bill and in My Account. I signed up for an Xfinity package that includes Netflix.

What is using all my data Xfinity?

All data usage delivered over your home Xfinity Internet service, both downloaded and uploaded, is counted towards your data plan, regardless of the source. Xfinity TV and Xfinity Voice services that are not delivered over the Internet and are not received by you using your Xfinity Internet service do not count.

Do you have to pay for Netflix if you have Xfinity?

Billing. Through Comcast: If you sign up for Netflix via the app on your X1 TV Box or Flex streaming device, the Netflix monthly charge will be added directly to your Comcast bill for your convenience. It’ll be reflected in the “Other Service Providers” section of your statement.

Can I watch Netflix on my phone through Xfinity?

Streaming services, like Xfinity Stream, let you watch or download all your favorite content whether you’re connected to WiFi, or offline. Netflix and Amazon Video, both of which can be accessed through Xfinity X1, offer more recent content.

Does 4K cost extra on Xfinity?

Apart from the rental requirements, leasing the 4K box will cost you an extra $5. If you test the 4K box and are not impressed, Comcast gives you the freedom to return it at any time. Though the 4K box from Comcast is not free as advertised, most people find it to be more affordable than 4K boxes from other companies.

Is Peacock free to Xfinity customers?

*Peacock Premium is included at no additional cost for all Xfinity Flex customers and Xfinity X1 and video customers who have a subscription to Xfinity Internet or Digital Starter TV, or equivalent, or above.

How do I get Peacock premium with Xfinity?

Visit and sign in do playstation store gift cards expire the email you provided on your TV box. You can then manage your account and upgrade to Premium Plus. How much does Peacock Premium Plus cost? Peacock Premium Plus costs $5 for Xfinity customers and $9.99 for non-Xfinity customers.

What shows are on Peacock Xfinity?

Peacock’s 10 Most In-Demand Originals

  • Brave New World.
  • Curious George.
  • A.P. Bio.
  • Intelligence.
  • Dragons: Rescue Riders.
  • Cleopatra in Space.
  • Lost Speedways.
  • One of Us is Lying.

How do I get peacock TV on Comcast?

How can I subscribe to Peacock?

  1. Just say “Peacock” into your Xfinity Voice Remote to get started.
  2. Confirm your email on your device.
  3. Kick back, relax and enjoy!

How can I watch Peacock on TV?

Peacock is currently available on Apple devices including iPhone, iPad, iPod touch, Apple TV 4K and Apple TV HD; Google platforms and devices including Android™, Android TV™ devices, Chromecast andChromecast built-in devices; Microsoft’s Xbox Can t pay xfinity bill family of devices, including Xbox One S and Can t pay xfinity bill One X; and VIZIO …

How do I stream peacock on my TV?

Peacock can be streamed on a Samsung smart TV by purchasing or using an existing Roku player, Google Chromecast, Apple TV, Android TV device, PlayStation 4, or an Xbox One. The premium tier of Peacock is also included with select Cox and Xfinity cable boxes.

What is the difference between Peacock free and premium?

The free tier at Peacock gives you the ability to watch full-length films, beloved NBC TV series, and even select episodes of Peacock originals. With a paid subscription, you’ll unlock everything there is to watch on Peacock with no restrictions starting at just $4.99 monthly.


Where can I pay my Xfinity bill in cash?

Comcast Customers Can Now Pay Their Bill At Over 7,700 7-Eleven Stores
  • Go to the 'Pay Bill' section of the XFINITY My Account app and select the new 'Cash via PayNearMe' option.
  • Choose the amount you want to pay and follow the instructions provided by PayNearMe until you receive a barcode.

Click to see full answer.

Also know, can I pay my Xfinity bill in person?

Download the Xfinity My Account app to make an Xfinity payment via mobile. Visit can t pay xfinity bill Xfinity location using the Xfinity store locator to pay your Xfinity bill in person. Set up a live chat to have an agent walk you through the Xfinity bill pay process.

Additionally, what forms of payment does Comcast accept? Accepted Credit Cards

  • American Express.
  • Discover.
  • Mastercard.
  • Visa.

Also, can I pay my Comcast bill at Walmart?

Shoppers Can Now Pay Utility Bills at Walmart. As an authorized payment center for PG&E, SDG&E and SoCalGas, customers can pay bills from these companies without incurring a convenience fee. To pay a bill, customers bring their bill stub to a participating Walmart MoneyCenter or customer service desk.

Does Comcast offer payment extensions?

Re: Bill extensionComcast doesn't accept post dated payments.


Your Comcast bill is too high? DoNotPay will help you fix that!

Around 2020, the American cable TV market was in a rapid decline, which reflected on service costs. If you’re a Comcast services user, you’ve probably noticed there’s a definite rise in the bill prices. The average Comcast bill will continue to grow due to the higher fees required for programmers. The predictions aren’t bright, forecasting about 3,6% of the total increase in prices, which will cost the Comcast customers almost ten dollars per month more.

DoNotPay will help you with your inflated Comcast bills

It’s not convenient having to pay increased bills every month, especially during the current Coronavirus outbreak. DoNotPay can help you postpone or even waive your late payments. All you have to do is to follow these instructions:

  1. Go to DoNotPay’s web page
  2. Scroll down the main page until you find an option called “Corona Relief”
  3. Click “Other Bills”
  4. Have a short back and forth with our chat bot.

In the following 48 hours, you should get an email with the extension request letter.

Understanding your Comcast bills better

can t pay xfinity bill first look at your Comcast bill will probably leave you confused. All services are bundled together, and there are three additional service charges added, plus taxes and fees. This display makes it impossible to single out the reasons your bills are too high. If you want to discover what exactly you’re paying Comcast for, start with the second page of your invoice. There, you will find some additional info about your charges. For example, under “Additional TV Services,” there’s an “HD technology fee,” which will cost you $9,95 monthly. You’ll have to pay $10 for “DVR Service”, located in “Additional Products, Services, and Equipment”.That’s a rental fee for the Comcast Xfinity DVR box. For “Broadcast TV Fee” and “Regional Sports Fee” services, you have to dish out just shy of $15 monthly. There’s a bill for four different taxes, including “Franchise Fee”. All those taxes will add $7,60 to your monthly bill. Now you realize you don’t pay for the cost of Internet and cable TV only, but that there are many additional charges included in your monthly bill.

Lowering your Comcast bill 101

If you find your Comcast bills too expensive to handle, there are several methods you can try in order to lower the price. In some cases, the bill will be higher due to a mistake, while in others, you’ll need to negotiate the price with a customer service rep. 

Here are some ideas on how to make paying your Comcast bills more bearable:

  1. Negotiate with Comcast for lower bills
  2. Save on equipment rentals
  3. Check for errors

Negotiate with Comcast for lower bills

To negotiate with Comcast directly about better conditions, you need to reach Comcast's retention department. Regular customer service reps won't negotiate with you, as they aren't incentivized to do so. The tricky part here is that there's no phone number for the retention department— the only way to reach them is via customer service.  

Before you make the call, investigate the alternatives and their price ranges and plans, so you can use it as your leverage in negotiating. There are two ways to reach Comcast’s retention department:

  1. Call a regular customer service representative
  2. Say that you want to cancel your service
  3. Wait until the rep transfers you to the retention department


  1. Call the Comcast’s customer support
  2. Select the “Disconnect Service” option from the automated menu
  3. You will get to the retention department directly

Once you reach the retention department representative, explain to them in a friendly tone that you favor the Comcast service, but it has got too expensive for you, so you’re considering turning to some of the competitors. No one wants to lose a customer, so they should start offering you plans. If you didn’t slack off while you were investigating, you could pull out a comparison with Comcast’s competition and use it to make a better deal with them.

Save on equipment rentals

One of the items on your monthly Comcast bill is rent for using Comcast’s cable modem. You can efficiently lower your Comcast monthly bill if you buy your cable modem. Make sure you buy a modem one, suitable for your Internet plan. You can also replace the Xfinity DVR and TV boxes with compatible streaming equipment. The initial investment may be larger than you want it to be, but in the long run, this move will save you a lot of money.

Check for errors

Comcast has already admitted they have charged some of their customers an unintended fee before.If your monthly bill is higher than usual, checking for errors is one of the options to find out why. Here’s what you should pay attention to when reviewing your Comcast bill:

  1. Look for duplicate items
  2. Check for services you didn’t receive
  3. See if there are services you don’t recognize
  4. Call the Comcast’s/Xfinity’s billing department (1-800-934-6489) to clarify any mistakes

If you’re still unsure why your bill is so inflated, you should consult a professional. A skilled bookkeeper could help you since they can identify items on your statement.

Consider Comcast alternatives

Before starting any negotiation with Comcast, it is up to you to look for suitable alternatives for cable TV. The most prominent Comcast competition is Verizon FiOS, but there’s also AT&T’s DirecTV. Let's see what each one of them bring to the table:




Verizon FiOS

From $50,00 / month
  • Fast, symmetrical speed options
  • Reliable service
  • No annual contracts


$44,99 / month
  • Excellent selection of channels
  • NFL Sunday tickets
  • Free subscription for premium channels

How to move the due date for your Comcast bill

It is possible to extend your payment period for Comcast/Xfinity bills, but to do so you have to fulfill some requirements. First, at least one billing cycle has to be accounted for and paid for. Then, your payment shouldn’t be late at the moment of application. If you meet those requirements, there are two platforms that can help you change the due date for your Comcast bill:

Change the date on the webpage

  1. Sign in to Xfinity’s My Account
  2. Click either the “Overview”, “Billing”, or “Automatic Payment” button
  3. Click “Get Started”
  4. Select the new date by setting in the drop-down menu next to “New Bill Due Date”
  5. Click “Submit” to confirm the change
  6. Click “Thanks, I’m Done” to finish

All users of automatic payments will not be able to select the 29th, 30th, and 31st since some months don’t have these dates (looking at you, February).

Change the date in the Xfinity App for mobile

  1. Sign in to the mobile app Xfinity My Account.
  2. On the “Overview page”, tap the “Settings” icon
  3. Go to “Billing Preferences”
  4. In “Billing Cycle” click on Edit, to select a due date you want
  5. Check and confirm the changes
  6. Click “Submit”

DoNotPay can offer you aid in this matter. Our app is capable of generating extension letters on your behalf. All you have to do is to leave the required data, including your name, address, due date, desired date, and the recipient. Our algorithm will do its magic and, soon after, your letter will be delivered. 

Is it possible to waive your late payments to Comcast?

Yes, it is. Can t pay xfinity bill recently published they will extend the data-cap waiver until the end of June. Comcast also promised it wouldn’t disconnect any of its services, and that it will waive late fees. The only condition is that customers contact them and let them know they can’t pay their bills during usps office open today Coronavirus outbreak. There are many ways to contact Comcast/Xfinity, including:

Can we contact the company with









Other online options


DoNotPay will act as your solicitor, and it will help you by writing a letter to Comcast in which they ask for a waiver on your late fees.

Consequences of not paying a Comcast bill

So, you skipped on paying Comcast bills for a couple of months. What’s the worst thing that can happen? Well, you’re in for a ride. Comcast will first try to contact you and remind you to pay the debt. If you ignore them or tell them you’re going to pay but fail to do so, they will sell your debt to a collection agency. Now, those people are more aggressive. They will call you daily, overwhelm your inbox with messages, and occasionally threaten legal action. At the final stage, you can be brought chase amazon card online login a court of law, and if you don’t show up for the hearing, a judgment will be announced in your absence. Your credit record will be devastated, all of your assets will be frozen until you make restitution with the damaged side--- in this case, debt collection agency. That’s something you shouldn’t let happen. 

What can you do to avoid the worst-case scenario? If you can, try to avoid having to deal with debt collectors. In case that your debt is already in their hands, some rules will help you manage this inconvenient circumstance better:

  • Don’t ignore debt collectors
  • Know the law
  • Keep your old debts in check
  • Keep everything in writing
  • Don’t babble out unnecessary info
  • Watch for scammers
  • Try to settle
  • Find other ways to pay

Never disregard debt collectors

We know it’s tough to face your own financial shortcomings, but don’t make the situation worse by pretending everything’s fine. Ignoring your problems won’t make them any less real, especially when these problems involve debt collectors. Those people won’t go away if you keep hanging up and can t pay xfinity bill answering their phone calls. If your debt remains unpaid, the debt collectors can process you for the expenses.

Know the law

Comcast has the right to seek late payments from you with the help of debt collectors, but you’re still protected by law against abusive, unethical and deceitful actions. Legitimate debt collectors follow those laws, and that’s one way to tell them from scammers. For example, debt collectors are prohibited from:

  • Calling you between 9 PM and 8 AM
  • Contacting you at work, if you told them your company doesn’t allow those calls
  • Harassing you and your loved ones.
  • Lying about your debt

You can also ask Comcast to make debt collectors stop contacting you, and they have to comply. However, your financial obligations won’t stop just because they don’t call you anymore. Debt collectors still can report your debt to credit bureaus or prosecute you. If debt collectors infringe on any of your rights, you can hire a customer protection attorney to file a lawsuit. Another option is to ask a government agency, such as the Consumer Financial Protection Bureau, for help.

Keep the old debts in check

American states have something they call “zombie debt.” That’s the name for the state of the limitation on certain debts, after which you cannot collect them anymore. Some debt collectors will still try to claim those from you. In that case, don't acknowledge those debts. If you pay them off even partially, you’ll become liable for those debts again. So, instead of accepting them, ask for verification of the debt.  

Keep a record of everything

Upon the first contact, the debt collectors have to give you info about the debt. Among that information is the name of the creditor and the sum you owe them. They are also required to tell you that you can argue the debt and request the name and the location of the original lender. If they don't give you that information in the first call, they are legally compelled to send it to you in the written form in the next five days. Even how long do you boil 12 eggs for hard boiled you get that info upfront, still ask for the written proof. 

If you have any agreement with debt collectors, ask them to put it on paper. You should also put any demands in writing in case you need them later on. Recording phone conversations is also a good precautionary measure.

Don’t babble out unnecessary info

Don’t give out too much information to your debt collectors. Every piece of information you give them can and will be used to collect your debt more efficiently. Avoid giving any bank account information. Don’t even give a bank statement without an account number. It's better to use a third-party payment service or a money order.

Watch for scammers

You can recognize fake debt collectors for their lack of compliance with federal and state laws. Also, authorized debt collectors have a clear and confirmable online presence. Scammers will reluctantly share their contact info with you, which is another way to recognize them. Another red flag is disregarding your rights and asking for bank account and credit card data for direct reimbursement.

Try to settle

Failing to pay your debts will result in a damaged credit score and a lawsuit. This does not mean you have to pay all of your debt at once. You can offer to pay a portion of your debt as a lump sum. Your final settlement will likely be much bigger, so offer a small sum for a start. The amount of compensation depends on many circumstances. Some debts are more serious than others, so the settlement amounts are different too.  Even if you settle the debt, the record of it will remain on your credit report for seven years.

Find other ways to pay

You should deal with your debt as soon as possible, but it's not always easy to do that. Sometimes you cannot afford to settle the score with your creditor. In that case, there are a couple of options: 

  • A credit counselor can make you a debit plan, allowing you to pay off your debt little by little. If you decide to do this, make sure to work with a non-profit credit counseling agency. 
  • File for bankruptcy momentarily stops any attempt of debt collection. 
  • Erase your debt by selling some of your assets and distributing money to your creditors. 
  • Get on a payment plan with affordable rates and pay off your debt over the next three to five years.     

After you've erased your debt, try not to deal with debt collectors ever again. It is beneficial for both your credit score and good night's sleep.

DoNotPay Protects Your Privacy and Finances

Sharing your credit card details online comes with certain risks, and it’s getting more difficult to tell good and bad websites apart. With DoNotPay’s virtual credit card generator, you will be able to protect your identity and bank account from cyber scammers.

Whenever you run into a suspicious email or website, generate a virtual credit card and proceed without worries. Our virtual cards also work like a charm if you want to avoid automatic payments after free trials.

What else can you do with DoNotPay?

DoNotPay is a free app, and it’s available for web browsers. It contains numerous useful functions, including:


How to Cancel Comcast in 5 Steps

1. Speak to Retention

Cancel Comcast Retention

First things first, speak to the retention department. There’s no one phone number for the retention department, but if you call their main number (1-800-XFINITY or 1-800-COMCAST or really whatever is on the bill), just answer the menu by telling them you want to cancel. Their menus can be confusing, but don’t be discouraged. Don’t talk to billing. Don’t talk to technical support. Don’t say you’re can t pay xfinity bill service to a new address. All of those will take you to the wrong (often overseas) department. Just say “Cancel Service.” That’s all you want: “cancel service.” If you want help, you can look at their phone trees (or skip the process entirely) by using GetHuman.

Once you get to to a person, ask them if they’re with retention. If they’re not, ask to get transferred. Literally nobody else will be helpful. Okay, good, you’ve said you want to cancel your xfinity service, you’re speaking to the Comcast retention department, now what?

2. Prepare Your Excuse

Moving and Cancelling Comcast

Say you’re moving far, far away from Comcast. In 2015, The Verge leaked a Comcast employee manual that gave the reasons why you can cancel service. Comcast made them take down the manual, but we caught that list of reasons why you can cancel Comcast before it was taken down. Here they are, presented to you in all their glory:

Save Attempt is Not Applicable in the Following Scenarios

  1. Customer is moving in with an existing Comcast customer (CAE must verify Comcast services active at new address)
  2. Customer is moving to a non-Comcast area (CAE must verify by looking up zip code)
  3. Account holder is deceased / incapacitated
  4. Temporary / seasonal disconnect and Seasonal Suspend Plan is not available in their area
  5. Natural disaster
  6. Customer doesn’t know what address they’re moving to

Most of these are out: playing dead doesn’t work so well, moving in with somebody else raises all sorts of questions, they’ll probably notice if you claim you’ve been hit by a tsunami in Ohio, and they have seasonal service plans pretty much anywhere. But saying you’re moving to a non-Comcast area is the secret to cancelling your Comcast service.

Personally, I recommend saying you’re moving out of the country. You can do like Ken did and say you’re moving to England.  Or, have a little fun with it–Timbuktu, Pulau, Liechtenstein–feel free to make up whatever you want. Just make sure you’re moving out of Comcast territory. Saying you’re moving to Fine art america pinterest isn’t going to work. The important thing is that if you tell Comcast you’re moving somewhere they don’t service, they’re not going to fight you.

It’s tempting to tell the rep all the reasons you’re actually cancelling your Comcast/Xfinity service. They charge too much and their speeds are too slow and your TV went out last week. But if you tell them that, they’ll offer a discount and a speed upgrade and a tech visit, but you’ll be back at square one. Pick your story and stick to it. The rep you’re talking to isn’t the reason you got charged too much and you’re better off swallowing your complaints and sticking to the plan.

Stuck with Comcast? If you can’t or don’t want to cancel entirely, we can help. We negotiate with Comcast to get you a better rate without losing any service, guaranteed. Try our free savings calculator to find out how much we can save you! How much can I save?

3. Stay Firm and Be Friendly

Be Friendly When Cancelling Comcast

Comcast will try every trick in the book to keep you around. They’ll offer you a better deal, they’ll offer to move the service with you, they’ll offer free HBO and free internet upgrades and free home phone. They’ll tell you that you can get a better deal with a contract. They’ll try to get you to call back and cancel another day. Don’t listen to them. Politely and firmly tell them you want to cancel, but remember to be nice about it.

The Comcast rep you’re talking to holds your fate in their hands. They can shut off the service too early or just stop sending bills and keep charging you until you get sent to collections. If you’re nice to your retention rep, they’ll set up cancellation on the right day, send out boxes for the equipment, and tie everything up with a bow. If you’re rude, they can make your life miserable. The next step is preparing for either.

4. How to Return Comcast Equipment

(without getting unreturned equipment fees)

Returning Comcast Remote Equipment

One of the most dangerous parts of cancelling service with Comcast is how to the return Comcast equipment. Whether you’re returning a modem, digital adaptors, or even a remote, Comcast will charge you if you don’t return it the way they want. Unreturned equipment fees are the bane of any Comcast cord-cutter. And they would much rather charge you than have that old remote back. There are countless stories online to back that up.

First things first, ask Comcast what equipment they have on file as you owning and write it down. Write down the serial numbers they have on file. If you listened to us, you probably first national bank severna park bought your own modem but beware. One of Comcast’s favorite tricks is to have unreturned equipment on the account. You may have forgotten that last year they signed you up with “free” TV service that came with a digital adaptor you put in the back of a closet somewhere. Once you have a list of everything you need back, document, document, document.

You can return equipment one of three ways: in a prepaid box, at a Comcast store, or at a UPS store. Take photos of all the equipment, including serial numbers. If you’re putting them in a box to send back, take photos of them in the box. Can t pay xfinity bill you’re taking them to a Comcast store, you can find one here and then take a picture of them on the counter. If you’re dropping them at a UPS store, take a picture.

No matter what, get a receipt. Then, take a photo of the receipt. Keep records of everything. There’s a good chance that they mess something up and the only way to contest it is evidence. Get them to send you emails about the cancellation, get them to give you a tracking number, have someone at the Comcast store give you their ID number. The more evidence you have, the better. That brings us to the final step: confirming everything went through correctly.

5. Call back to confirm the cancellation

cancelling comcast call

The most important part of cancelling Comcast service is confirming that you’ve actually cancelled the service. Once everything is done, call Comcast back and ask them the status of the account. Ask them if there is any outstanding balance. Ask them if there is any unreturned equipment. Ask them if your service is completely cancelled. If you aren’t told that it is, get them to finish everything up and then call back again.

If you’re not cancelling the service entirely, call back anyway. If you’re just cancelling TV or phone service, but keeping internet, they won’t give you a good deal on the first call. They’ll tell you that you can only get discounts by keeping TV. If you call back a month later, all of a sudden they’ll have all sorts of new deals for you. Plus, you might find out they didn’t cancel your TV at all. Always call Comcast back to double check.

You Cancelled Comcast!

You cancelled Comcast!

Congratulations! You’re a rare breed. It’s not easy to cut the cord, but if you follow those (not so easy) steps, you’ll be all set. Call retention, say you’re moving out of the country, stay firm and be friendly, return all the equipment, and double check everything. If you do all of that, you might just get out of the clutches after all. If you’d rather just negotiate a lower rate with them, you can always have BillFixers do it for you. Either way, you can breathe easy knowing you’re free of the worst company in America.

You’re being overcharged by thousands of dollars. We negotiate for you to get you a better price on your monthly bills. You’ll keep all your same services, but we’ll get you a better price for them. Start saving now!



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