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Best credit cards for extended warranties

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When you make a purchase, it’s helpful to have the peace of mind of warranty protection from the manufacturer — especially if it’s an expensive item. But if your item breaks or is damaged after the warranty has ended, you may think you’re out of luck. The good news is if you put your purchase on a credit card with extended warranty protection, you may still be able to receive reimbursement for repair or replacement costs, or even have the original purchase cost reimbursed. That’s something to remember now, in particular, as we head into the holiday shopping frenzy.

This guide describes how to utilize the extended warranty benefit offered by select credit cards as well as lists some of the best cards that offer extended warranty protection. Consider using one of them for your holiday purchases to ensure that the recipient is protected against the unexpected and can use the gift you give them well into the future.

The best extended warranty cards of 2021

The information for the Amex Green, U.S. Bank Altitude Reserve, Citi AAdvantage Platinum Select and Hilton Aspire cards has been collected independently by The Points Guy. The card details on this page have not been reviewed or provided by the card issuer.

In This Post

What is a credit card extended warranty?

The extended warranty protection offered by select credit cards effectively extends the manufacturer’s warranty on eligible products purchased with the card. This protection mirrors the protection provided by the original manufacturer’s warranty, so damage that would have been covered by the original warranty will be covered by the extended warranty.

Credit card extended warranty coverage varies. Some match the original warranty up to a particular period of time. Others chase freedom credit card customer service a set amount of time to the end of the original warranty. However, there are usually exclusions and maximum coverage limits. Note that extended warranty protection covers a wide variety of items, whereas the cellphone protection offered by select credit cards only covers cellphones.

Related: Filing an extended warranty claim — reader success story

Comparing the best credit cards for extended warranties

Issuer, bank or networkExtension periodMaximum coverageMaximum length of initial warranty
Citi2 years$10,000 per item5 years
American Express1 year$10,000 per item, $50,000 per account per year5 years
Chase1 year$10,000 per claim, $50,000 per account3 years
Visa SignatureMatch up to 1 year$10,000 per claim, $50,000 per cardholder3 years
Visa Infinite1 year$10,000 per claim, $50,000 per cardholder3 years
USAAMatch up to 1 year$15,000 per claim, $50,000 per account3 years

It’s important to note that only certain cards offered by these issuers or banks offer extended warranty protection.

The following sections describe some of the best consumer cards from these issuers that offer extended warranty protection.

Other cards not mentioned here also offer extended warranty protection, so you don’t assume that a card doesn’t offer this benefit simply because it is not listed in this guide. Check your card’s guide to benefits for details.

Related: The ultimate guide to credit card application restrictions

Comparing the best Citi credit cards for extended warranties

CardSign-up bonusEarning ratesAnnual fee
Citi Premier® Card80,000 bonus points after you spend $4,000 on purchases within the first three months of account opening.3x ThankYou points on air travel, hotels, gas stations, restaurants and supermarkets; 1x on all other bike rental san jose del cabo / AAdvantage Platinum Select World Elite Mastercard50,000 miles after you spend $2,500 on purchases within three months of account opening2x on eligible American Airlines purchases, restaurants and gas stations; 1x on all other purchases$99 (waived for the first year)
American Airlines AAdvantage MileUp Card10,000 miles and a $50 statement credit after you spend $500 on purchases within three months of account opening2x on grocery stores and eligible American Airlines purchases; 1x on all other purchasesNone
AT&T Access Card from Citi10,000 points after you spend $1,000 on purchases within three months of account opening2x on eligible retail and travel websites; 2x on products and services purchased directly from AT&T; 1x on all other purchasesNone

The information for the Citi AAdvantage Platinum Select and the AT&T Access cards has been collected independently by The Points Guy. The card details on this page have not been reviewed or provided by the card issuer.

Back in 2019, Citi removed many benefits from its cards to the dismay of many. However, the Citi cards described in the above table still offer an extended warranty benefit. This benefit extends the manufacturer’s warranty by two years, with total coverage not exceeding seven years from the purchase date.

Citi doesn’t have a minimum manufacturer’s warranty required for coverage, so a one-month manufacturer’s warranty would still be extended by two years on covered items. If you purchase an extended warranty, Citi’s coverage begins at the expiration of that warranty. To be eligible for coverage, you must have paid for either all or part of the item with your Citi card and/or ThankYou points.

Citi’s extended warranty coverage doesn’t apply to:

  • Boats, cars, aircraft or any other motorized land, air or water vehicles and their original equipment (tires aren’t covered, either).
  • Services, unless covered under the manufacturer’s warranty.
  • Used, antique or pre-owned items.
  • Items purchased for resale, professional or commercial use.
  • Land or buildings; housing properties.
  • Plants and live animals.
  • Items that don’t come with a manufacturer’s warranty.

Additionally, Citi’s extended warranty coverage doesn’t apply when:

  • You fail to care for or service the item appropriately as required by the manufacturer.
  • The item has a product defect, recall or experiences normal wear and tear where no failure has occurred.
  • The item is damaged because of an act of God, such as a flood, hurricane, lightning, wind or earthquake.

Related: The best Citi credit cards

Comparing the best American Express cards for extended warranties

CardWelcome bonusEarning ratesAnnual fee
American Cash app atm without card Green Card30,000 points after you spend $2,000 on purchases in your first three months. Terms apply.3x on travel, transit and restaurants; 1x on all other purchases$150 (see rates and fees)
The Platinum Card from American ExpressEarn 100,000 bonus points after you spend $6,000 on purchases on the card in the first six months of card membership.5x on flights booked directly with airlines or through Amex Travel (on up to $500,000 per calendar year) and prepaid hotels booked with American Express Travel. Plus, earn 10x points on eligible purchases on the card at restaurants worldwide and when you “Shop Small” in the U.S., on up to $25,000 in combined purchases, during the first six months of card membership. 1x on other purchases$695 (see rates and fees)
American Express Gold Card60,000 sears craftsman customer service number after you spend $4,000 on purchases in your first six months. Terms apply.4x at restaurants and U.S. supermarkets (on up to $25,000 per calendar year, then 1x); 3x on flights booked directly with airlines or through; 1x on other purchases$250 (see rates and fees)
Hilton Honors American Express Aspire Card150,000 points after you spend $4,000 on purchases in your first three months. Terms apply.14x on eligible purchases at Hilton hotels and resorts; 7x on U.S. restaurants, car rentals booked directly with select companies and flights booked directly with airlines or through; 3x on all other purchases$450 (see rates and td bank sign in usa Bonvoy Brilliant American Express CardEarn 75,000 bonus points after you spend $3,000 in purchases within the first three months of card membership. Plus, earn up to $200 in statement credits for eligible purchases made on your new card at U.S. restaurants within the first six months of card membership.6x at hotels participating in the Marriott Bonvoy program; 3x on U.S. restaurants and flights booked directly with airlines; 2x on other eligible purchases$450 (see rates and fees)
Delta SkyMiles Platinum American Express CardEarn 50,000 Bonus Miles and 5,000 Medallion® Qualification Miles (MQMs) after you spend $2,000 on purchases on your new card in the first three months of card membership. Plus, earn up to $100 back in statement credits for eligible purchases at U.S. restaurants in the first three months of card membership.3x on eligible Delta purchases and hotels booked directly; 2x at restaurants and U.S. supermarkets; 1x on all other eligible purchases$250 (see rates and fees)
Blue Cash Preferred Card from American ExpressEarn a $300 statement credit after you spend $3,000 on purchases on your new card within the first six months.6% at U.S. supermarkets (on up to $6,000 per calendar year, then 1%) and select U.S. streaming subscriptions; 3% on transit and U.S. gas stations; 1% back on all other eligible purchases$0 intro annual fee for the first year, then $95  (see rates and fees)

The information for the Amex Green and Hilton Aspire Amex cards has been collected independently by The Points Guy. The card details on this page have not been reviewed or provided by the card issuer.

The Amex benefit provides up to $10,000 per covered purchase and up to $50,000 in a calendar year per eligible card. Currently, most Amex cards will match manufacturer’s warranties of one year or less and extend manufacturer’s warranties of two to five years by one year. However, select no-annual-fee cards no longer offer any extended warranty coverage as of Jan. 1, 2020. You can see the current guide to benefits for each American Express card that offers extended warranty protection on American Express’ website.

An item is eligible for coverage if it was paid for with an eligible card or purchased through the redemption of Membership Rewards points and/or Pay with Points.

The following items aren’t covered:

  • Items covered by an unconditional satisfaction guarantee.
  • Items damaged through alteration or modification of any kind.
  • Animals or living plants.
  • One-of-a-kind items including antiques, artwork and furs or previously owned and used items (except when refurbished by the original manufacturer).
  • Purchases that have a limited lifespan like food, perfume, light bulbs, batteries, etc.
  • Credit cards, securities, documents and tickets, traveler’s checks and other negotiable instruments including gift certificates, gift cards, gift checks, food stamps, cash or its equivalent, notes, accounts, bills, currency, deeds, evidence of debt or intangible property and rare stamps or coins.
  • Items that are rented, leased or borrowed.
  • Motorized devices or motorized device parts, except for motorized devices and motorized device parts that are permanent residential or business fixtures that can be removed without damaging the structure.
  • Permanent residential or business fixtures, additions or built-ins that can’t be removed without damaging the structure.
  • Land or buildings.
  • More than one article in a pair or set. Coverage will be limited to no more than the value of any particular part or parts, unless the articles are unusable individually and cannot be us mobile banking login individually, regardless of any special value they may have had as part of a set or collection.
  • Downloadable services, application programs, computer programs, operating software, firmware and other software of any kind.
  • Items voluntarily or involuntarily discarded.
  • Indirect or direct damages to any other item or property resulting from a covered event.
  • Items purchased for use as resale (i.e., goods purchased as inventory for sale).
  • Items purchased for professional or commercial use, including education, training or skills, or to be used in professional competition.

No coverage is provided for:

  • Charges for shipping, handling, installation, assembly, professional advice, maintenance or other service fees, warranties or memberships, including costs or fees in addition to the replacement cost.
  • Rebates, discounts or money from lowest-price programs.
  • Any legal defense costs or expenses.
  • Any request to return a covered purchase by a retailer, wholesaler or manufacturer, including product recall.
  • Additional service contract, extended warranty coverage or purchased service contract for a computer, computer component or part that is bought which already comes with an original manufacturer’s warranty and/or retailer’s warranty, unless such coverage is provided and administered by the original manufacturer.
  • Repairs not completed at an authorized repair facility or another repair facility acceptable under the original manufacturer’s warranty or using aftermarket parts not approved by the original manufacturer’s warranty.
  • Physical damage, including damage as a direct result of natural disaster or a power surge, except to the extent the original manufacturer’s warranty covers such physical damage.
  • Eligible beneficiary’s participation in a felony, riot, civil disturbance, protest or insurrection.
  • Items for which the combination of the original manufacturer’s warranty coverage and/or purchase service contract exceeds five years.

Related: Choosing the best American Express card for you

Comparing the best Chase credit cards for extended warranties

CardSign-up bonusEarning ratesAnnual fee
Chase Sapphire Preferred Card60,000 points after you spend $4,000 on purchases in your first three months5x total points on all travel purchased through Chase Ultimate Rewards, excluding hotel purchases that qualify for the $50 anniversary credit

3x points on dining, including eligible delivery services, takeout and dining out

3x points on select streaming services

3x points on online grocery purchases (excluding Target, Walmart and wholesale clubs)

2x points on all other travel

1x point on all other purchases

Chase Sapphire Reserve50,000 bonus points after you spend $4,000 on purchases in the first three months.10x on hotels and car rentals purchased through Chase Ultimate Rewards (excluding the $300 annual travel credit)

5x on flights purchased through Chase Ultimate Rewards (excluding the $300 annual travel credit)

3x on travel and dining

10x on Lyft rides through March 2022

1x on other purchases

Chase Freedom Unlimited$200 after you spend $500 on purchases in your first three months5% on travel booked through Chase

3% on dining and drugstores

1.5% on other purchases

Chase Freedom Flex$200 after you spend $500 on purchases in your first three months5% on select categories that rotate quarterly (activation required) and travel booked through Chase Ultimate Rewards

3% on dining and drugstores

1% on other purchases

Southwest Rapid Rewards Plus Credit CardEarn up to 100,000 bonus points. Earn 50,000 bonus points after spending $2,000 on chase freedom credit card customer service in the first three months your account discover online banking bonus open, plus 50,000 more bonus points after spending $12,000 total on purchases in the first 12 months.2 points per dollar spent on Southwest purchases

2 points on local transit and commuting (including ride-hailing services)

2 points on internet, cable, phone services and select streaming

1 point per dollar on everything else

United Explorer CardEarn 60,000 bonus miles after you spend $3,000 on purchases in the first three months of account opening.2x on United purchases, restaurants and hotel accommodations booked directly with hotels

1x on all other purchases

$95, waived the first year
British Airways Visa Signature Card100,000 Avios after you spend $5,000 on purchases in your first 3 months.5x on purchases with British Airways, Aer Lingus, Iberia and Level in your first 12 months, then 3x

3x on hotel accommodations when purchased directly with the hotel in your first 12 months, then 2x

1x on all other purchases

World of Hyatt Credit CardUp to 60,000 points:30,000 points after you spend $3,000 on purchases within your first three months. Plus, up to 30,000 more points by earning 2x on purchases that normally earn 1x, on up to $15,000 in your first six months.4x on Hotels near university at buffalo purchases

2x on local transit, commuting, dining and airline tickets purchased directly from airlines

2x on purchases that normally earn 1x, on up to $15,000 in the first 6 months of account opening

1x on all other purchases



Most Chase cards, including but not limited to all of the cards listed above, will extend eligible U.S. manufacturer’s warranties of three years or less by one additional year. Purchases made https m facebook com settings email rewards points are also eligible for the extended warranty benefit. You’re covered up to $10,000 per claim and up to $50,000 per account.

Related: How I used Chase’s extended warranty benefit to get a new phone

The following items aren’t covered:

  • Boats, automobiles, aircraft and any other motorized vehicles and their motors, equipment or accessories, including trailers and other items that can be towed by or attached to any motorized vehicle.
  • Any costs other than those specifically covered under the terms of the original manufacturer-written U.S. repair warranty, as supplied by the original manufacturer, or other eligible warranty.
  • Items purchased for resale, professional or commercial use.
  • Rented or leased items.
  • Computer software.
  • Medical equipment.
  • Used or pre-owned items (refurbished items will be covered as long as they have a warranty and would discover online banking bonus be considered used or pre-owned).

Related: The best Chase credit cards of 2021

Other cards with extended warranty benefits

Woman in cafe shopping online with laptopPhoto by filadendron/Getty Images

Visa Signature and Visa Infinite cards — such as the new Capital One Venture X Rewards Credit Card, the Capital One Venture Rewards Credit Card and the U.S. Bank Altitude Reserve Visa Infinite Card — offer extended warranty protection. Both card types will extend warranties of three years or less and will cover up to $10,000 per claim and up to $50,000 per cardholder. Visa Signature cards will match warranties of less than one year and extend warranties of one to three years by one year, while Visa Infinite cards will extend warranties of up to three years by one year. Benefits only available to accounts approved for a Visa Signature or Visa Infinite card. Terms apply.

Related: The best Visa credit cards

USAA credit cards also offer extended warranty protection that will match warranties of less than one year and extend warranties of one to three years by one additional year. You can be covered up to $15,000 per claim and up to $50,000 per account.

How to utilize credit card extended warranties

There are a few items you should save after buying something that has a manufacturer’s warranty if you’ve used a credit card that features an extended warranty benefit:

  • Original store receipt.
  • Credit card statement for the month showing the charge.
  • Manufacturer’s warranty booklet or document.

If something you own breaks and has a manufacturer’s warranty:

  1. Check the manufacturer’s warranty. If the item is still covered, begin a claim with the chase freedom credit card customer service it’s outside the manufacturer’s warranty, check the benefits guide for the credit card that you used to make the purchase.
  2. Call a benefits administrator if you need to file how to add gift card to cash app claim or have questions regarding the claim process or eligibility. Call before getting the item repaired in case you are required to send it to a particular repair facility.
  3. Collect documentation — which may consist of a repair quote, photos of the damaged item, the original receipt and the credit card statement showing the charge — and submit the claim.

If approved, you’ll usually receive a check or statement credit reimbursing you for repair costs, replacement costs or the original purchase cost. In some cases, the benefits administrator may ask you to send back the item for inspection or repair.

What isn’t covered by credit card extended warranty protection

LONDON, ENGLAND - JANUARY 05: A man holds a Wempe aviator watch from 1943 (£5200) at the Mayfair Antiques and Fine Art Fair on January 5, 2017 in London, England. Running from January 5 to Sunday 8, the fair sees over forty exhibitors with pieces ranging from 1300BC to the present day available for sale. (Photo by Leon Neal/Getty Images)

The extended warranty benefit offered by select credit cards doesn’t cover all purchases or all types of damage. Your purchase won’t be covered if an eligible manufacturer’s warranty didn’t originally cover it. Additionally, most extended warranty benefits have maximum coverage lengths and coverage limits per item, claim or account.

Most extended warranty benefits have set exclusions. Some types of items are commonly excluded, like cars, boats, software, plants, animals, antiques and products normally hard-wired into a house. Likewise, some types of damage like power surges, accidental damage, catastrophes, wear and tear and riots are usually excluded. You can find all of the exclusions in your card’s guide to benefits.

Related guides

Additional reporting by Madison Blancaflor and Senitra Horbrook.

For rates and fees of the Amex Green Card, click here.
For rates and fees of the Amex Platinum Card, click here.  
For rates and fees of the Amex Gold Card click here.  
For rates and fees of the Hilton Aspire, click here.  
For rates and fees of the Marriott Bonvoy Brilliant card, click here.   
For rates and fees of the Delta SkyMiles Platinum Amex, click here.  
For rates and fees of the Blue Cash Preferred, click here.  

Featured photo by Matthew Kane via Unsplash.

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Welcome to The Points Guy!

Katie Genter is a location independent digital nomad who has traveled full-time since June 2017. Her focus at TPG is points, miles, loyalty and credit cards.
Delta SkyMiles® Platinum American Express Card

Earn 50,000 bonus miles and 5,000 Medallion® Qualification Miles (MQMs) after you spend $2,000 in purchases on your new card in the first three months of card membership. Plus, earn up to $100 back in statement credits for eligible purchases at U.S. restaurants in the first three months of card membership.

With Status Boost™, earn 10,000 Medallion Qualification Miles (MQMs) after you spend $25,000 in purchases on your Card in a calendar year, up to two times per year getting you closer to Medallion Status. Earn 3X Miles on Delta purchases and purchases made directly with hotels, 2X Miles at restaurants and at U.S. supermarkets and earn 1X Mile on all other eligible purchases. Terms Apply.

Apply Now
  • Earn 50,000 Bonus Miles and 5,000 Medallion® Qualification Miles (MQMs) after you spend $2,000 in purchases on your new Card in your first 3 months.
  • Plus, earn up to $100 back in statement credits for eligible purchases at U.S. restaurants with your card within the first 3 months of membership.
  • Earn up to 20,000 Medallion® Qualification Miles (MQMs) with Status Boost® per year. After you spend $25,000 in purchases on your Card in a calendar year, you can earn 10,000 MQMs two times per year, getting you closer to Medallion® Status. MQMs are used to determine Medallion® Status and are different than miles you earn toward flights.
  • Earn 3X Miles on Delta purchases and purchases made directly with hotels.
  • Earn 2X Miles at restaurants worldwide, including takeout and delivery and at U.S. supermarkets.
  • Earn 1X Miles on all other first hawaiian bank wahiawa purchases.
  • Receive a Domestic Main Cabin round-trip companion certificate each year upon renewal of your Card. *Payment of the government imposed taxes and fees of no more than $75 for roundtrip domestic flights (for itineraries with up to four flight segments) is required. Baggage charges and other restrictions apply. See terms and conditions for details.
  • Enjoy your first checked bag free on Delta flights.
  • Fee Credit for Global Entry or TSA Pre✓®.
  • Enjoy an exclusive rate of $39 per person per visit to enter the Delta Sky Club® for you and up to two guests when traveling on a Delta flight.
  • No Foreign Transaction Fees.
  • $250 Annual Fee.
  • Terms Apply.
  • See Rates & Fees

Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.

Disclaimer: The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered.


Chase Bank

National bank headquartered in Manhattan, New York City

For the buildings, see Chase Tower (Chicago) and Bank of the Manhattan Company Building.

Chase branches in the U.S. in 2020

JPMorgan Chase Bank, N.A., doing business asChase Bank or often as Chase, is an American national bank headquartered in Manhattan, New York City, that constitutes the consumer and commercial banking subsidiary of the U.S. multinational banking and financial how to activate walmart prepaid debit card holding company, JPMorgan Chase freedom credit card customer service. The bank was known as Chase Manhattan Bank until it merged with J.P. Morgan & Co. in 2000.[2] Chase Manhattan Bank was formed by the merger of the Chase National Bank and the Manhattan Company in 1955.[3] The bank merged with Bank One Corporation in 2004[4] and later acquired the deposits and most assets of Washington Mutual.

Chase offers more than 5,100 branches and 17,000 ATMs nationwide.[5] JPMorgan Chase & Co. has 250,355 employees (as of 2016) and operates in more than 100 countries. JPMorgan Chase & Co. had their assets of $2.49 trillion in 2016.

JPMorgan Chase, through its Chase subsidiary, is one of the Big Four banks of the United States.[6][7]


From September 1, 1799, to 1955, it was called The Bank of The Manhattan Company (New York); after a 1955 merger with the Chase National Bank (which existed separately from 1877 to 1954) it was called The Chase Manhattan Bank.[8][9]

Chase's southwest regional headquarters in Phoenix, Arizona.

The Manhattan Company[edit]

Main article: Bank of the Manhattan Company

Chase traces its history back to the founding of The skeleton key in hindi download Manhattan Company by Aaron Burr on September 1, 1799, in a house at 40 Wall Street:[2]

After an epidemic of yellow fever in 1798, during which coffins had been sold by itinerant vendors on street corners, Aaron Burr established the Manhattan Company, with the ostensible aim of bringing clean water to the city from the Bronx River but in fact, designed as a front for the creation of New York's second bank, rivaling Alexander Hamilton's Bank of New York.

— The Economist[10]

In 2006, the modern-day Chase bought the retail banking division of the Bank chase freedom credit card customer service New York, which then only months later merged with Pittsburgh-based Mellon Financial to form the present-day BNY Mellon.[11][12]: 23–26 

Chase National Bank[edit]

Chase National Bank was formed in 1877 by John Thompson.[2] It was named after former United States Treasury Secretary and Chief Justice Salmon P. Chase,[3] although Chase did not have a connection with the bank.[2]

The Chase National Bank acquired a number of smaller banks in the 1920s through its Chase Securities Corporation. In 1926, for instance, it acquired Mechanics and Metals National Bank.

Specimen Stock Certificate

However, its most significant acquisition was that of the Equitable Trust Company of New York in 1930, the largest stockholder of which was John D. Rockefeller, Jr.[13] This made Chase the largest bank in the US and indeed, in the world.

Chase was primarily a wholesale bank, dealing with other prominent financial institutions and major corporate clients, such as General Electric,[14]: 450  which had, through its RCA subsidiary, leased prominent space and become a crucial first tenant of Rockefeller Center, rescuing that major project in 1930. The bank is also closely associated with and has financed the oil industry, having longstanding connections with its board of directors to the successor companies of Standard Oil, especially ExxonMobil, which are also Rockefeller holdings.

Merger as Chase Manhattan Bank[edit]

Manhattan Company (1799-1955) letterhead c. 1922
Chase National Bank (1877-1955) letterhead c. 1921

In 1955, Chase National Bank and The Manhattan Company merged to create the Chase Manhattan Bank.[2] As Chase was a much larger bank, it was first intended that Chase acquire sports card stores nyc "Bank of Manhattan", as it was nicknamed, but it transpired that Burr's original charter for the Manhattan Company had not only included the clause allowing it to start a bank with surplus funds, but another requiring unanimous consent of shareholders for the bank to be taken over. The deal was therefore structured as an acquisition by the Bank of the Manhattan Company of Chase National, with John J. McCloy becoming chairman of the merged entity. This avoided the need for unanimous consent by shareholders.

For Chase Manhattan Bank's new logo, Chermayeff & Geismar designed a stylized octagon in 1961, which remains part of the bank's logo today.[15] It has been reported that the Chase logo was a stylized representation of the primitive water pipes laid by the Manhattan Company,[16] but this story was refuted in 2007 by Ivan Chermayeff himself. According to Chermayeff, the Chase logo was merely intended to be distinctive and geometric, and was not intended at all to resemble a cross-section of a wooden water pipe.[17] According to Chase, the sides of the octagon represent forward motion, while the blank space in the middle suggests progress originates from the center; and is a single unit made up of separate parts, like the bank.[18] The bank included an asset management business called the Chase Investors Management Corporation. Under McCloy's successor, George Champion, the bank relinquished its antiquated 1799 state charter for a modern one. In 1969, under the leadership of David Rockefeller, the bank became part of a bank holding company, the Chase Manhattan Corporation.[3]

The mergers and acquisitions during this period allowed Chase Manhattan to expand its influence over many non-financial corporations. A 1979 study titled "The Significance of Bank Control over Large Corporations"[19] found that: "The Rockefeller-controlled Chase Manhattan Bank tops the list, controlling 16 companies." In 1985, Chase Manhattan expanded into Arizona by acquiring Continental Bank.[20] In 1991, Chase Manhattan expanded into Connecticut by acquiring two insolvent banks.[21]

Mergers with Chemical, J.P. Morgan[edit]

In August 1995, Chemical Bank of New York and Chase Manhattan Bank announced plans to merge.[22] The merger was completed in August 1996.[23] Chemical's previous acquisitions included Manufacturers Hanover Corporation, in 1991, and Texas Commerce Bank, in 1987. Although Chemical was the nominal survivor, the merged company retained the Chase name since not only was it was better known (particularly outside the United States), but the original charter of Chase required that the name be retained in any future business ventures. Hence, even today, it is known as JPMorgan Chase.

In December 2000, the combined Chase Manhattan completed the acquisition of J.P. Morgan & Co. in one of the largest banking mergers to date. The combined company was renamed JPMorgan Chase. In 2004, the bank acquired Bank One, making Chase the largest credit card issuer in the United States. JPMorgan Chase added Bear Stearns and Washington Mutual to its acquisitions in 2008 and 2009 respectively. After closing nearly 400 overlapping branches of the combined company, less than 10% of its total, Chase will have approximately 5,410 branches in 23 states as of the closing date of the acquisition.[24][25] According to data from SNL Financial (data as of June 30, 2008), this places Chase third behind Wells Fargo and Bank of America in terms of total U.S. retail bank branches.

In October 2010, Chase was named in two lawsuits alleging manipulation of the silver market.[26] The suits allege that by managing giant positions in silver futures and options, the banks influenced the prices of silver on the New York Stock Exchange's Comex Exchange since early 2008.

The following is an illustration of the company's major mergers and acquisitions and historical predecessors to 1995 (this is not a comprehensive list):

Bank One Corporation[edit]

Main article: Bank One Corporation

In 2004, JPMorgan Chase merged with Chicago-based Bank One Corp., bringing on board its current chairman and CEOJamie Dimon as president and COO and designating him as CEO William B. Harrison, Jr.'s successor. Dimon's pay was pegged at 90% of Harrison's. Dimon quickly made his influence felt by embarking on a cost-cutting strategy and replaced former JPMorgan Chase executives in key positions with Bank One executives—many of whom were with Dimon at Citigroup. Dimon became CEO in January 2006 and Chairman in December 2006 after Harrison's resignation.[27]

Bank One Corporation was formed upon the 1998 merger between Banc One of Columbus, Ohio and First Chicago NBD. These two large banking companies were themselves created through the merger of many banks. JPMorgan Chase completed the acquisition of Bank One in Q3 2004. The merger between Bank One and JPMorgan Chase meant that corporate headquarters were now in New York City while the retail bank operations of Chase were consolidated in New York.[28][29]

The following is an illustration of Bank One's major mergers and acquisitions and historical predecessors (this is not a comprehensive list):

Bank One
(merged 1998)
Banc One Corp
(merged 1968)

City National Bank
& Trust Company (Columbus, Ohio)

Farmers Saving
& Trust Company

First Chicago NBD
(merged 1995)

Louisiana's First
Commerce Corp.

Washington Mutual[edit]

Main article: Washington Mutual

On September 25, 2008, JPMorgan Chase bought most banking operations of Washington Mutual from the receivership of the Federal Deposit Insurance Corporation (FDIC).[30]: 115  That night, the Office of Thrift Supervision, in what was by far the largest bank failure in American history, seized Washington Mutual Bank and placed it into receivership. The FDIC sold the bank's assets, secured debt obligations and deposits to JPMorgan Chase Bank, NA for $1.888 billion, which re-opened the bank the following day. As a result of the takeover, Washington Mutual shareholders lost all their equity.[31] Through the acquisition, JPMorgan became owner of the former accounts of Providian Financial, a credit card issuer WaMu acquired in 2005. The company completed the rebranding of Washington Mutual branches to Chase in late 2009.

Other recent acquisitions[edit]

In the first quarter of 2006, Chase purchased Collegiate Funding Services, a portfolio company of private equity firm Lightyear Capital, for $663 million. CFS was used as the foundation for the Chase Student Loans, previously amazon echo price as Chase Education Finance.[32] In April of that same year, Chase acquired the Bank of New York Co.'s retail and small business banking network. This gave Chase access to 338 additional branches and 700,000 new customers in New York, New Jersey, Connecticut, and Indiana.[33]

In 2019, Chase began opening retail branches in Pittsburgh and other areas within Western Pennsylvania; this coincided with Bank of America starting a similar expansion within the area the previous year.[34] Even though Chase entered the market organically as opposed to a merger & acquisition, they still had to receive approval from the Office of the Comptroller of the Currency to open branches due to Chase's size as a whole.[35] Before Chase and Bank of America expanded its retail presence into the market, Pittsburgh had been one of the largest U.S. cities without a retail presence from any of the "Big Four", with locally-based PNC Financial Services (no. 6 nationally) having a commanding market share in the area. Chase had previously considered buying National City branches from PNC that were required for divesture following that bank's acquisition of National City in 2009, but were instead sold to First Niagara Bank (since absorbed into KeyBank); it had been speculated that PNC intentionally sold the branches to a much smaller competitor due to not wanting to compete with a "Big Four" bank in its home market.[36]

In September 2021, JPMorgan Chase entered the UK retail banking market by launched an app-based current account under the Chase brand. This is the company's first retail banking operation outside the of United States.[37][38][39]


WWII Related Controversies[edit]

Purchase of Nazi Germany's Reichsmarks[edit]

A press release from the National Archives and Records Administration (NARA) in 2004 announced that many of the new Federal Bureau of Investigation (FBI) files had become declassified. This declassification enabled the discovery that before and during the early years of World War II, the German government sold a special kind of Reichsmark, known as Rückwanderer [returnee] Marks, to American citizens of German descent. Chase National Bank, along with other businesses, were involved in these transactions. Through Chase, this allowed Nazi sympathizers to purchase Marks with dollars at a discounted rate. Specifically, "The financial houses understood that the German government paid the commissions (to its agents, including Chase) through the sale of discounted, blocked Marks that came mainly from Jews who had fled Germany." In other words, Nazi Germany was able to offer these Marks below face-value because they had been stolen from emigrés fleeing the Nazi regime. Between 1936 and 1941, the Nazis amassed over $20 million, and the businesses enabling these transactions earned $1.2 million in commissions. Of these commissions, over $500,000 went to Chase National Bank and its subagents.

These facts were discovered when the FBI began its investigation in October 1940. The purpose of the investigation was to follow German-Americans who had bought the Marks. However, Chase National Bank's executives were never federally prosecuted because Chase's lead attorney threatened to reveal FBI, Army, and Navy "sources and methods" in court.[citation needed] Publicly naming the sources and methods could have posed security risks and threatened future intelligence gathering. To avoid such revelations, the executives' violations of the Johnson Act, the Espionage Act, and the Foreign Agents Registration Act were never prosecuted.[40][41][42]

Release of funds for Nazi Germany[edit]

Besides the controversial Rückwanderer Mark Scheme, NARA records also revealed another controversy during the occupation of France by the Nazis. From the late 1930s until June 14, 1941, when President Franklin D. Roosevelt (FDR) issued an Executive Order freezing German assets, Chase National Bank worked with the Nazi government. The order blocking any access to French accounts in the U.S. by anyone, but especially by the Nazis was issued by Secretary of the Treasury, Henry Morgenthau Jr., with the approval of FDR. Within hours of the order, Chase unblocked the accounts and the usaa mobile app deposit limit were transferred through South America to Nazi Germany.[42]

Refusal to release funds belonging to Jews in occupied France[edit]

U.S. Treasury officials wanted an investigation of French subsidiaries of American banks, such as Chase Bank, J.P. Morgan & Co, National City Corporation, Guaranty Bank, Bankers Buy a septa key card, and American Express. Of these banks, only Chase and Morgan remained open in France during the Nazi occupation. The Chase branch chief in Paris, France, Carlos Niedermann, told his supervisor in New York that there had been an "expansion of deposits". Also, Niedermann was, "very vigorous in enforcing restrictions against Jewish property, even going so far as to refuse to release funds belonging to Jews in anticipation that a decree with retroactive provisions prohibiting such release might be published in the near future by the occupying Nazi authorities"[citation needed].

In 1998, Chase general counsel William McDavid said that Chase did not have control over Niedermann. Whether that claim was true or not, Chase Manhattan Bank acknowledged seizing about 100 accounts during the Vichy regime. Kenneth McCallion, a partner in the New York firm Goodkind Labaton Rudoff & Sucharow,[43] led a lawsuit against Barclays Bank for the illegal seizure of assets during WWII and has since turned his attention toward Chase. The World Jewish Congress (WJC), entered into discussions with Chase and a spokesperson for the WJC said, "Nobody at Chase today is guilty. They were not involved in whatever happened, but they do accept that they have an institutional responsibility." A Chase spokesman said, "This is a moral issue that we take very seriously." Chase general counsel McDavid added, "that Chase intends to compensate Jewish account holders chase freedom credit card customer service assets were illegally plundered". In 1999, the French government formed a commission to report findings to Prime MinisterLionel Jospin. Claire Andrieu, a commission tarrant county college blackboard and history professor at the Sorbonne, said service credit union branches near me under the Vichy regime, French banks received visits from Nazi officials but U.S. banks did not. At that time, they did not have to report Jewish accounts, but they did just as the French banks did. She goes on to say that an American ambassador protected the U.S. subsidiaries.[44][45][46]

Recent controversies[edit]

JPMorgan Chase has paid $16 billion in fines, settlements, and other litigation expenses from 2011 to 2013. Of the $16 billion JPMorgan Chase has paid, about $8.5 billion were for fines and settlements resulting from illegal actions taken by bank executives, according to Richard Eskow at the Campaign for America's Future, who cited a new report from Joshua Rosner of Graham Fisher & Co.

The $16 billion total does not include a recent settlement that calls for JPMorgan Chase to pay $100 million to waive $417 million in claims it had made against clients of the firm MF Global.

The Chase freedom credit card customer service. Treasury's Office of Foreign Assets Control found that JPMorgan had illegally aided dictatorships in Cuba, Sudan, Liberia and Iran, including transferring 32,000 ounces of gold bullion (valued at approximately $20,560,000) to the benefit of a bank in Iran. JPMorgan did not voluntarily self-disclose the Iranian matter to OFAC.[47]

Among its other transgressions, JPMorgan has been found to have:[48][49][50][51][52]

Targeted account closures[edit]

During 2013 and 2014, Chase and other banks received media attention for the practice of canceling the personal and business accounts of hundreds of legal sex workers, citing in some instances the "morality clause" of their account agreement.[53] Later it was discovered that this practice included mortgage accounts and business loans.[54] Chase canceled the mortgage refinancing process for one individual, that the bank had initiated, whose production company made soft core films like those broadcast on Cinemax.[55] This resulted in a lawsuit[56] which cited evasive dealings and misleading statements by several Chase executives including Securities Vice President Adam Gelcich, Legal Fair Lending Department Vice President Deb Vincent, and an unnamed executive director and assistant general counsel.[57]

In addition to closing accounts for sex workers, the bank has also been using its "morality clause" to disassociate from other types of businesses.[58] Some of these other businesses include medical marijuana dispensaries and any that are "gun related".[58] Another was a woman-owned condom manufacturing company called Lovability Condoms. Company founder Tiffany Gaines was rejected by Chase Paymentech services "as processing sales for adult-oriented products is a prohibited vertical" and was told that it was a "reputational risk" to process payment for condoms.[58] Gaines then started a petition to ask Chase to review and change its policy of classifying condoms as an "adult oriented product". The bank later reversed its decision and invited Gaines to submit an application citing that was already doing business with a "wide variety of merchants, including grocers and drug stores, that sell similar products".[59]

In 2019 the bank faced growing criticism for its alleged practice of arbitrarily targeting the personal accounts of outspoken online personalities such as Martina Markota and Proud Boys chairman Enrique Tarrio. Although the specific motives behind the closures were not officially disclosed the assumption among many on the right was that they synchrony bank amazon store card customer service political in nature.[60]

Dakota Access Pipeline[edit]

Financial documents[61] from Energy Transfer Partners, the pipeline builder for the Dakota Access Pipeline, lists a number of large banking institutions that have provided credit for the project, including JP Morgan Chase. Because of these financial ties, Chase and other banks were a target[62] of the Dakota Access Pipeline protests during 2016 and 2017.

Parental leave policy[edit]

JPMorgan Chase agreed to pay $5 million to compensate their male employees who did not receive the same paid parental leave as women from 2011 to 2017.[63] In December 2017, the bank "clarified its policy to ensure equal access to men and women looking to be their new child's main caregiver".[64] According to the involved attorneys, this is the biggest recorded settlement in a U.S. parental leave discrimination case. JPMorgan agreed to train and monitor to ensure equal parental leave benefits and stated that "its policy was always intended to be gender-neutral".[65]

Fossil cyber monday amazon 2019 date investment[edit]

Chase has faced criticism and protests over its high rate of investment in various fossil fuel industries such as coal, oil, and gas.[66] A study released in October 2019 indicated that Chase invests more ($75 billion) in fossil fuels than any other bank.[67]

Unequal Lending Practices[edit]

A analysis of home purchases in Chicago from 2012 to 2018 by City Bureau and WBEZ Chicago showed that JP Morgan Chase, "loaned 41 times more in Chicago’s white neighborhoods than it did in the city’s black neighborhoods."[68] The report prompted protests at Chicago Chase branches in June 2020.[69] At a reopening of a remodeled Chase branch in Chicago's South Shore, Dimon said via video, "we have targets now to do $600 million (over the next five years) in new mortgages for Blacks and new homeowners in Chicago neighborhoods."[70]


  1. ^"Financial Highlights"(PDF).
  2. ^ abcdeThe History of JPMorgan Chase & Co(PDF). JPMorgan Chase & Co. 2008. Archived from the original(PDF) on September 27, 2011. Retrieved October 14, 2011.
  3. ^ abc"J.P. Morgan Chase & Co". International Directory of Company Histories. St. James Press. 2001. Retrieved November 4, 2007.
  4. ^"History of Our Firm". JPMorgan Chase & Co. Retrieved October 14, 2011.
  5. ^"About Chase Bank". Retrieved December 15, 2020.
  6. ^Tully, Shawn (February 27, 2009). "Will the banks survive?". Fortune Magazine/CNN Money. Retrieved December 17, 2009.
  7. ^"Citigroup posts 4th straight loss; Merrill loss widens". USA Today. Associated Press. October 16, 2008. Retrieved December 17, 2009.
  8. ^"$7.5 Bil. Chase Manhattan Bank Merger Set". American Banker. January 14, 1955. Archived from the original on November 10, 2013. Retrieved November 10, 2013.
  9. ^Anon., "Chase, Manhattan Banks 'Wed' With State's Blessing", The New York Times, April 1, 1955.
  10. ^Koeppel, Gerard T. (March 16, 2000). "Soaking the poor". The Economist. Retrieved October 14, 2011.
  11. ^Dash, E., "Bank of New York and Mellon Will Merge", The New York Times, December 5, 2006.
  12. ^Chaudhuri, R. R., The Changing Face of American Banking: Deregulation, Reregulation, and the Global Financial System (London: Palgrave Macmillan, 2014), pp. 23–26.
  13. ^Rockefeller, David (October 15, 2002). David Rockefeller: Memoirs. New York: Random House. pp. 124–25. ISBN .
  14. ^Chernow, R., The House of Morgan: An American Banking Dynasty and the Rise of Modern Finance (New York: Grove Atlantic, 1990), p. 450.
  15. ^"Chase Manhattan Bank". Chermayeff & Geismar. Retrieved October 14, 2011.
  16. ^Tett, Gillian (May 12, 2009). Fool's Gold: How the Bold Dream of a Small Tribe at J.P. Morgan Was Corrupted by Wall Street Greed and Unleashed a Catastrophe. New York: Free Press. p. 82. ISBN .
  17. ^"Correction: Badillo's World, One Tenement's Tale and Eau N.Y.C."The New York Times. January 27, 2007. Retrieved September 4, 2020.
  18. ^"What's up with Chase's octagon?



    Bank securely with the Chase Mobile® app. Manage your investments with J.P. Morgan and your Chase accounts: monitor your credit score, budget and track monthly spending, send and receive money with Zelle® and deposit checks.

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    It's excellent, packed with technology

    I have done a review of the chase app over a year ago and had a lot to gripe about. I hated the fact that you had to accept quickpays. I also hated the fact that you needed to login to conduct transactions after you used your finger print to get into your app. Both of these annoyances have been fixed with this update. I absolutely love the way chase deducts the money for Bill pays right on the spot. It makes your balances so much easier to manage. I love the freshness and the high-tech feel of the app. One area for improvement would be to allow a direct dialed phone call to a representative right from the app having already completed the authentication process. Also, allow the app to show images of all transactions, including deposits just like BOA does. Other than those 2, the app is perfect.
    Update. I also love managing my brokerage account right through the app with the ability to move money quickly between my brokerage and checking account. This app is really the best of the best in the banking world.

    Mortgage experience and mobile experience stink

    I was a chase credit card customer and the app was always fine for what I needed. We’re currently going through the home loan process and your app is embarrassingly terrible. I can’t believe such a large bank has an app that can’t render on an iPhone. For two or three weeks we had someone listed in the app as part of our loan team and it wasn’t the correct rep. We kept reaching out to him with no response, come to find out that we got put with a different rep but the app doesn’t update that detail into the loan moves into a new status. What?! The screens are all tiny and you can’t zoom in!! You can’t download the documents from your phone either. You also can’t go into the mortgage portal and open a document and try to go back and do something. The app signs you out instantly. The reps even mentioned how terrible it was. Anytime I use the app to look for tasks I have to close the app and re log in multiple times. The message your team function is completely useless. Our rep told us she doesn’t get a notice when we message through that method and to email her instead. Why the heck even put it there?! We also have been asked repeatedly to upload the same information over and over. According to the rep, they have tons of issues seeing our documents and they get “lost”. How reassuring. It’s only the biggest purchase I’ve ever made and all of my personal information. Y’all need to fix these issues. This app is bad.

    Terrible Customer Service and App

    First of all I rarely leave negative reviews, if my experience is less than satisfactory I will simply choose to leave no review rather than a negative one. That said the Chase bank as well as their app left me little choice. Let’s start with the app. For weeks I could not even use it because every time I tried signing in it would crash forcing me to use a cumbersome web browser for my mobile banking. Once the app started working (about a month and several updates later) I found it to have way less features and to be much less organized than any other banking app I have used. This alone was disappointing however their customer service chase freedom credit card customer service even worse which I find quite disturbing for an organization that handles ones finances. They seem to know very little of what they are doing as they misplaced several important documents that I had faxed them directly from a bank branch claiming they had not received them forcing me to spend hours sending them though several different formats. After this I call back only talk to a different representative to find out they had received the fax a week ago when I had sent it originally. This alone was very frustrating but to make it worse customer service was very unfriendly and unhelpful which I found quite unprofessional for a banking institution. Sadly from my experience I would not recommend this app nor chase bank itself. Sorry

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