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Phone numbers: · Expand Collapse Member Service Contact Center: 1‑877‑GOLDEN 1 (1‑877‑465‑3361) · Expand Collapse Lost or stolen cards: 1-877-465-3361 · Expand. Find out all the contact details for MBNA-Europe's largest credit card provider. We're dealing with a much higher number of calls from customers than. We're here to help. Our customer service representatives are happy to answer any questions you may have about your Netspend Prepaid Card.
card com customer service number

Card com customer service number -

Builder Projects are approved by the Bank at its sole discretion in respect of specific projects of specified builders, considering the title investigation/valuation report of such projects and satisfying such other particulars in respect of such projects. Approval /Tie-up arrangements are aimed to reduce Turnaround Time of Loan applications by avoiding duplication of certain works in respect of the processing of loan applications in respect of the units in such projects. Nobody can claim their project to be tied-up with the Bank as a matter of right. It is also to be noted that the tie-up in a project do not mean tie up in respect of any other project/extensions of the project of the same builder.

The Bank does not give any assurance in respect of the tie up projects including the merits of the project, such as its facilities, period of completion, price, regulatory approvals, quality of construction, other amenities, etc. or any special status to the builders of such tied up projects and expressly disclaims any liability in this regard. Customers are advised to exercise discretion and are required to make independent and discreet inquiry into such projects and satisfy themselves on the credentials of the project before taking any decision to involve/invest into such project. The Bank shall, under no circumstances be responsible for any dispute between the customer/builder/third party arising out of such involvement/investment/purchase of units in a tie up project.

Decision to sanction/not sanction a loan to any person who intends to acquire unit (s) in an approved / tie up project is a commercial decision of the Bank and approval /tie up arrangement has no bearing on such decision. Sanction of a loan shall be purely on merits and as per Bank's guidelines from time to time in this regard. Please note that neither the builder nor any person who acquires or decides to acquire any unit(s) in an approved/tie up project shall have any right or claim against the bank in respect of such projects.

(The list is displayed as on a particular date and addition /deletion to the list will be made on periodical basis. It may be clarified that bank also extend home loan to eligible borrowers for purchase of resale /under construction /completed units in builders/ projects /individuals not included in the approved list ,also, after compliance of normal verification /due diligence exercise .)

Agree

Источник: https://www.bankofindia.co.in/customercare

Experience the convenience of banking that's not just interactive but intuitive too. Standard Chartered's Phone Banking service is now enhanced to deliver a more user friendly process for your everyday banking routines.

  • Language Selection:
    Know More ›

  • Targeted Financial Products that suit your financial needs
    Know More ›

  • Access your Segment Specialist, immediately *
    Know More ›

  • Directly *connect you to the Customer Service Associate using Intelligent identification of past interactions
    Know More ›

Quick access your account on confirming the last 4 digits
Just confirm the last four digits of your Debit Card number and get quick access to your account.
Intelligent identification of past interactions

Our Phone Banking system has been customized to help you get solutions at the earliest.

For eg:
If you are calling back to check the status on an open query that is yet to be resolved, our intelligent IVR system will identify this and automatically route you to a Phone Banking executive and help address your queries. If you are calling post 7-14 days from your Credit Card statement generation date, the Phone Banking system will intuitively provide you information on the details of your Credit Card payment amount, date of payment etc.

If you have recently made a payment on your Credit Card bill, the Phone Banking system will first acknowledge the status of your payment and also get Important account details in an SMS within a few seconds.

Using our Phone Banking IVR, you can request for important Credit Card account information like statement balance on SMS.

Your Last 5 Transactions by SMS

With Superior Self-Service Feature, you can request for your last five unbilled credit card transactions to be sent via SMS

Request for a printed verison of your e-Statement on the IVR

Don’t wait to talk to our Agent for a statement. All you need to do is request for an e-statement or a hardcopy on the IVR.

Individual Account Level Information via SMS for each of your credit card accounts

If you need details or reports of all your accounts, you can set in on the IVR and receive all the information by SMS.

For eg: If you have a two credit cards, and would like to receive account information on a specific credit card, an SMS will be sent on details like minimum payment due on a particular credit card, outstanding balance on that specific credit card etc.

Schedule a call back

We value your time. In the unlikely circumstance of running high call volume, you can schedule a call back than wait for our executive to attend to you.

Expected Wait time announcements
The IVR will announce the estimated wait time and your position in the queue.
To understand ,how our Phone Banking service is now enhanced to deliver a more user friendly process, click on the demo links mentioned below :

* On calling from your registered mobile number


Personal banking helpline numbers
Effective 21 September 2020, Phone banking services will be available between 8.00 a.m. to 8.00 p.m. Emergency services like report of loss card, unauthorised transaction, charge dispute, stop payment will continue to be serviced. Login to sc.com/in for self-help options.
Ahmedabad, Bangalore, Chennai, Delhi, Hyderabad, Kolkata, Mumbai, Pune6601 4444 / 3940 4444
Allahabad, Amritsar, Bhubaneshwar, Indore, Jalandhar, Kanpur, Lucknow, Ludhiana, Patna, Vadodara.6601 444
Bhopal, Chandigarh, Cochin/Ernakulam, Coimbatore, Jaipur, Nagpur, Rajkot, Surat.3940 444 / 6601 444
Gurgaon, Noida, Mathura, Dehradun, Saharanpur011 - 66014444 / 011 - 39404444
Jalgaon022 - 66014444 / 022 - 39404444
Guwahati, Cuttack, Siliguri033 - 66014444 / 033 - 39404444
Mysore080 - 66014444 / 080 - 39404444
Thiruvananthpuram, Vishakhapatnam044 - 66014444 / 044 - 39404444
Proddatur040 - 66014444 / 040 - 39404444

*Conditions Apply

Premium Banking Helpline
Ahmedabad, Bengaluru, Chennai, Hyderabad, Kolkata, Mumbai, New Delhi, Pune6601 1500 / 3940 1500
Allahabad, Amritsar, Bhubaneshwar, Indore, Jalandhar, Kanpur, Lucknow, Ludhiana, Patna, Vadodara.6601 150
Bhopal, Chandigarh, Ernakulam, Coimbatore, Jaipur, Nagpur, Rajkot, Surat.3940 150 / 6601 150
Gurgaon, Noida, Mathura, Dehradun, Saharanpur011-66011500 / 011-39401500
Jalgaon, Thane022 - 66011500 / 022 - 39401500
Guwahati, Cuttack, Siliguri033 - 66011500 / 033 - 39401500
Mysore080 - 66011500 / 080 - 39401500
Thiruvananthpuram, Vishakhapatnam044 - 66011500 / 044 - 39401500
Proddatur 040 - 66011500 / 040 - 39401500

Standard Chartered Bank is committed to making your banking with us a pleasant experience and values your feedback:
Visit us : http://www.sc.com/in
Email us : [email protected]
Write to us : Standard Chartered Bank, Customer Care Unit, 19 Rajaji Salai, Chennai 600 001
Call us : Premium Banking helpline services
(7 days a week, 24 hours a day)

Priority Banking Helpline
Ahmedabad, Bengaluru, Chennai, Hyderabad, Kolkata, Mumbai, Delhi, Pune6601 2424 / 3940 2424
Allahabad, Amritsar, Bhubaneshwar, Indore, Jalandhar, Kanpur, Lucknow, Ludhiana, Patna, Vadodara.6601 242
Bhopal, Chandigarh, Ernakulam, Coimbatore, Jaipur, Nagpur, Rajkot, Surat.3940 242 / 6601 242
Gurgaon, Noida, Mathura, Dehradun, Saharanpur011-66012424 / 011-39402424
Jalgaon, Thane022-66012424 / 022-39402424
Guwahati, Howrah, Siliguri033-66012424 / 033-39402424
Proddatur040-66012424 / 040-39402424

Standard Chartered Bank is committed to making your banking with us a pleasant experience and values your feedback:
Email us : [email protected] OR [email protected]
Write to us : Standard Chartered Bank, Customer Care Unit, 19 Rajaji Salai, Chennai - 600 001
Call us : 24-hour Priority Contact Centre

Business Banking Helpline
For Business Banking helpline numbers click here
International Banking Toll Free numbers:
Bahrain80801129
United Arab Emirtates
8000177750
Hongkong800905108
Singapore8001012407
Malaysia
1800815063
United Kingdom08081019144
Philippines180011101121
United States of America (New York)8773021657
Canada8772185618
Others+91 80 42896753 (ISD rates apply)
Corporate, Institutional & Commercial Banking Clients
1800 266 2888 / 1800 103 2888
(Corporate Clients Only)
Client Services Group, CRESCENZO Building, 3rd Floor, C-38/39, G Block, Behind MCA Club, Bandra Kula Complex, Bandra (E), Mumbai 400051 ,India
Email Us: [email protected]
Client Services Group, 2nd Floor, Building No. 7A, DLF Cyber City, Sector – 24/25/25A, Gurgaon 122002, India
Email Us: [email protected]
Mon - Sat, 9.00 am - 6.00 pm, except for 2nd and 4th Sat, Sun & bank holidays
    Extended Hours for Corporate Online Banking Channel Support (Straight2Bank Online Portal):
Helpline: 1800 266 7111 / 1800 103 7111
Mon - Sat, 6.00 pm - 7.00 pm, except for 2nd and 4th Sat, Sun & bank holidays
Standard Chartered Bank, Customer Care Unit,
19, Rajaji Salai, Chennai 600 001.

Alternatively, email us at [email protected]

Video chat

Prefer face-to-face interaction? Start a video session with our consultants.

Audio chat

On the move? Use our voice chat service to talk to our consultants.

Text chat

Prefer to message? Use our live message service to chat with our consultants.

Источник: https://www.sc.com/in/contact-us/

Customer Service

Use the information provided below for assistance logging in to PaymentNet:

Cardholders

If you are a cardholder and you need password reset, login, or navigation assistance:

  • Contact J.P. Morgan Customer Service by calling the number on the back of your card. For the most efficient and fastest service, use the number on the back of your card whenever possible.

  • If you do not have your card, please contact Customer Service at 1-800-270-7760 (TTY 1-800-955-8060).

  • J.P. Morgan Customer Service is available 24 hours a day, seven days a week.

As long as you have a card, you can contact J.P. Morgan Customer Service for login assistance, regardless of the system role(s) assigned to you in PaymentNet.

Program Administrators

  • If you are an authorized Program Administrator, contact the J.P. Morgan Client Application Support team for password reset, login, and navigation assistance.

  • Client Application Support is available Monday through Friday from 7 a.m. to 6 p.m. CT.

PaymentNet is a role-based system. A Program Administrator is someone that your organization has assigned to manage your card program.

Other Roles

If you are a Transaction Approver, Manager, Auditor, Application Approver, or Order Requestor, AND you do not have a card, contact your organization's program administrator for password reset, login, and navigation assistance.

Other system roles (e.g., Transaction Approvers, Auditors, and so on) are available in PaymentNet to support your organization's card program.

Источник: https://www.paymentnet.jpmorgan.com/help/auth/Log_In_Portal/Log_In_Screen/Customer_Service.htm

Contact us anytime

Cash Back Credit Cards: Discover it® Cash Back, Gas & Restaurant Card, NHL® Discover it®

Travel Credit Card: Discover it® Miles

Student Credit Cards: Discover it Student® Cash Back, Student Chrome Card

Secured Credit Card: Discover it® Secured

Business Credit Card: Discover it® Business Card

Cash Back Credit Cards
Intro purchase APR is 0% for 14 months from date of account opening then the standard purchase APR applies. Intro Balance Transfer APR is 0% for 14 months from date of first transfer, for transfers under this offer that post to your account by then the standard purchase APR applies. Standard purchase APR: 11.99% variable to 22.99% variable, based on your creditworthiness. Cash APR: 24.99% variable. Variable APRs will vary with the market based on the Prime Rate. Minimum interest charge: If you are charged interest, the charge will be no less than $.50. Cash advance fee: Either $10 or 5% of the amount of each cash advance, whichever is greater. Balance transfer fee: 3% Intro fee on balances transferred by and up to 5% fee for future balance transfers will apply. Annual Fee: None. Rates as of . We will apply payments at our discretion, including in a manner most favorable or convenient for us. Each billing period, we will generally apply amounts you pay that exceed the Minimum Payment Due to balances with higher APRs before balances with lower APRs as of the date we credit your payment.

Travel Credit Card
Intro purchase APR is 0% for 14 months from date of account opening then the standard purchase APR applies. Intro Balance Transfer APR is 10.99% for 14 months from date of first transfer, for transfers under this offer that post to your account by then the standard purchase APR applies. Standard purchase APR: 11.99% variable to 22.99% variable, based on your creditworthiness. Cash APR: 24.99% variable. Variable APRs will vary with the market based on the Prime Rate. Minimum interest charge: If you are charged interest, the charge will be no less than $.50. Cash advance fee: Either $10 or 5% of the amount of each cash advance, whichever is greater. Balance transfer fee: 3% Intro fee on balances transferred by and up to 5% fee for future balance transfers will apply. Annual Fee: None. Rates as of . We will apply payments at our discretion, including in a manner most favorable or convenient for us. Each billing period, we will generally apply amounts you pay that exceed the Minimum Payment Due to balances with higher APRs before balances with lower APRs as of the date we credit your payment.

Student Credit Cards
Intro purchase APR is 0% for 6 months from date of account opening then the standard purchase APR applies. Intro Balance Transfer APR is 10.99% for 6 months from date of first transfer, for transfers under this offer that post to your account by then the standard purchase APR applies. Standard purchase APR: 12.99% - 21.99% variable, based on your creditworthiness. Cash APR: 24.99% variable. Variable APRs will vary with the market based on the Prime Rate. Minimum interest charge: If you are charged interest, the charge will be no less than $.50. Cash advance fee: Either $10 or 5% of the amount of each cash advance, whichever is greater. Balance transfer fee: 3% Intro fee on balances transferred by and up to 5% fee for future balance transfers will apply. Annual Fee: None. Rates as of . We will apply payments at our discretion, including in a manner most favorable or convenient for us. Each billing period, we will generally apply amounts you pay that exceed the Minimum Payment Due to balances with higher APRs before balances with lower APRs as of the date we credit your payment.

Secured Credit Card
22.99% standard variable purchase APR. Intro Balance Transfer APR is 10.99% for 6 months from date of first transfer, for transfers under this offer that post to your account by then the standard purchase APR applies. Cash APR: 24.99% variable. Variable APRs will vary with the market based on the Prime Rate. Minimum interest charge: If you are charged interest, the charge will be no less than $.50. Cash advance fee: Either $10 or 5% of the amount of each cash advance, whichever is greater. Balance transfer fee: 3% Intro fee on balances transferred by and up to 5% fee for future balance transfers will apply. Annual Fee: None. Rates as of . We will apply payments at our discretion, including in a manner most favorable or convenient for us. Each billing period, we will generally apply amounts you pay that exceed the Minimum Payment Due to balances with higher APRs before balances with lower APRs as of the date we credit your payment.

Business Credit Card
Intro purchase APR is 0% for 12 months from date of account opening then the standard purchase APR applies. Standard purchase APR: 12.99% variable to 20.99% variable, based on your creditworthiness. Cash APR: 24.99% variable. Variable APRs will vary with the market based on the Prime Rate. Minimum interest charge: If you are charged interest, the charge will be no less than $.50. Cash advance fee: Either $10 or 5% of the amount of each cash advance, whichever is greater. Balance transfer fee: 5% of the amount of each transfer. Annual Fee: None. Rates as of . We will apply payments at our discretion, including in a manner most favorable or convenient for us. Each billing period, we will generally apply amounts you pay that exceed the Minimum Payment Due to balances with higher APRs before balances with lower APRs as of the date we credit your payment.

NHL and the NHL Shield are registered trademarks and NHL.TV is a trademark of the National Hockey League. NHL and NHL team marks are the property of the NHL and its teams. © NHL 2021. All Rights Reserved.

Источник: https://www.discover.com/credit-cards/help-center/contact-us/

Credit card customer service

Find answers about your credit card.

Your security is important to us, so we want to be sure we're talking to you. Please call us at 800-947-1444 and choose option 1 to check the status of your application.
Our hours are Monday through Friday from 8 a.m. to 5 p.m. CT.   

We make it easy to activate your card. 

Online banking steps:

To get started, log into online banking and follow these steps:

  1. Select Customer Service from the top menu bar and then select Self Service.
  2. Select Activate Debit/ATM Card under the Debit Card & ATM Card section.
  3. Input the card information and follow the prompts to complete the activation.

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. From the main menu select Manage cards.
  2. Select the card requiring activation.
  3. Select Activate Card. If you have multiple cards awaiting activation, choose the one you'd like to activate and select Continue.
  4. Provide your card information and last four digits of your SSN, then select Activate.

Additional information:

Your Personal Identification Number for your debit card (PIN) arrives separately for your security. It can also be activated by making a deposit or withdrawal at any U.S. Bank ATM. If you'd like to call to activate your card. contact us at 800-236-3838.

You can add your card to your digital wallet with the U.S. Bank Mobile App, here's how:

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

Once you are logged into your account dashboard, select the Menu icon in the upper left of the page, then choose Manage cards.
Select the card you would like to add, then choose Add to Digital wallets.

  • If the card has not been added it will give you the option to "Add to digital wallet"
  • If the card has already been added it will advise "Added"

When you enroll in the paperless preference option, you help the environment and keep your information safe. We're happy to help you sign up for electronic statements.

Online banking steps:

For the best online banking experience, we recommend logging in at usbank.com.

  1. Select My Accounts at the top of the page and choose My documents
  2. Select Paperless preferences
  3. Choose one of the following: 
    • Go paperless for all eligible accounts: This will stop paper delivery of all documents you see listed. 
    • Individual accounts: Look for any accounts where the U.S. Mail button is selected and choose the Paperless button instead. 
  4. Review your account and notification preferences, then select Save

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. Select the main menu in the upper left corner, then choose Statements & docs.
  2. Choose Paperless preferences.
  3. Choose to go paperless for all eligible accounts or select individual accounts for paperless documents. 
  4. Select Save and you're all done!

Additional information:

We offer a variety of alerts you can add to your accounts. 

Online banking steps:

To get started, log into online banking and follow these steps:

  1. Select My alerts from the Customer Service tab located at the top, then Account Alerts.
  2. Choose the account you'd like to receive alerts for and select Add alerts.
  3. Select Add next to the one you’d like to add, choose where to send it, then select Save.

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. From the main menu, select Notifications, then Accounts.
  2. Choose the account you'd like to receive alerts for, then select the one you want to add.
  3. Toggle the Allow notification button to turn it on or off.
  4. Enter the requested details, when applicable, then toggle the buttons to choose your delivery options to complete the set up.

Additional information:

Since accounts can have multiple alerts, repeat the steps above to add more.

Upon enrollment in online and mobile banking, we'll suggest some alerts for your accounts. Enroll in all of them with one click or remove those that don't interest you.

For trust, agency, custody, or IRA accounts with Ascent Private Capital Management, U.S. Bank Private Wealth Management or U.S. Bank Wealth Management or for U.S. Bancorp Investments accounts, you’ll need to manage your alerts on our desktop site.

We can help you add an authorized user to your credit card account.

Online banking steps:

To get started, log into online banking and follow these steps:

  1. Select Customer Service from the top of the page, then choose Self Service.
  2. Within the Credit Cards, Charge Cards. and Personal Lines section, select Add Authorized User. If you have multiple credit cards, select the card you'd like to add an authorized user to. Then select Continue.
  3. Fill out the new authorized user form and select Continue to review.
  4. Review the information, then select Submit authorized user request. 

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. From the account dashboard, select the Menu in the upper left corner, then Manage cards. If you have multiple cards, select the card you'd like to add an authorized user to.
  2. Select Add authorized user from the card controls menu.
  3. Fill out the new authorized user form and select Continue to review.
  4. Review the information, then select Submit authorized user request

Additional information:

Please be aware of the following information:

  • Any request to add an authorized user to an account needs to be submitted by the account owner.
    • You'll need the authorized user's first and last name, date of birth, and SSN.
    • Middle initial is optional and there is no minimum age requirement.
  • An account may have up to seven (7) authorized users at a time.
  • The card will be sent to the address we have on file.
  • A credit report is not pulled when we process a request to add an authorized user.
  • College, Secured, and Young Adult (co-signer) credit card accounts are not eligible to add authorized users.

If you'd like to complete the process by phone or have any questions, please call us at the number on the back of your card or 800-285-8585. We accept relay calls. 

Once you’ve set up automatic payment, we'll provide you a confirmation page to review. We'll tell you when your first automatic payment will start, the autopay details that were selected, and a reminder to pay the current month's payment due. To get started, choose the experience that works best for you.

Online banking steps:

For the best online experience, we recommend logging in at usbank.com.

  1. Select Bill payments at the top of the page, then choose Pay bills & U.S. Bank accounts.
  2. Locate the account you want automatically paid, then select Show details.
  3. The details are displayed on the right side of the page. Select Autopay set up now.
  4. Provide the following information. Once done, select Start autopay. We encourage you to review the terms of service before selecting Start autopay. 
    • Amount: Choose how much to pay. Options include minimum payment, statement balance, minimum payment with extra, or other amount.
    • Date: Choose when you'd like the payment to be delivered. This is considered the day the payment is made (i.e., transaction date).
    • Account: If you have more than one account on file, select the one you'd like the payment to pull from.

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. Select Pay bills & transfer at the bottom of the dashboard, then choose Pay a bill.
  2. Select the account you want automatically paid, then choose Autopay set up now on the next page.
  3. Provide the following information. Once done, select Start autopay. We encourage you to review the terms of service before selecting Start autopay. 
    • Amount: Choose how much to pay. Options include minimum payment, statement balance, minimum payment with extra, or other amount.
    • Date: Choose when you'd like the payment to be delivered. This is the considered day the payment is made (i.e., transaction date).
    • Account: If you have more than one account on file, select the one you'd like the payment to pull from.

How you redeem rewards depends on the type of account you have. View the rewards section of your billing statement to identify your rewards program or log into your account online and view the credit card.

If your rewards program is with U.S. Bank (e.g., Cash+, FlexPerks or Altitude), just follow the steps below to review and redeem your rewards.

Online banking steps:

For the best online banking experience, we recommend logging in at usbank.com.

  1. Select My accounts at the top of the page, then choose My rewards.
  2. Choose Redeem Rewards & Access Card Benefits and follow the prompts to complete your request.

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. From the account dashboard, select the rewards credit card to view. 
  2. Select the Rewards and Benefits tab, next to Transactions. 
  3. Select Redeem or view my rewards and follow the prompts to complete your request.

Additional information:

  • If you find you don't have the option to view or redeem rewards, your rewards program may be with a retail partner such as REI or SKYPASS. You can find their phone number on your statement and contact them to get your rewards balance and redemption options. 
  • Cash-based redemption options include a choice of a statement credit, gift card, or deposit into your U.S. Bank checking or savings account. 
  • Points-based redemption options include a choice of a statement credit, merchandise, gift cards, travel options, and more. Choose any category to browse through.

If you have any questions, please call our Rewards Center at 888-229-8864.

There's a few options available to reset your credit card PIN. Choose the one that works for you. 

Representative: If you're not sure what your PIN is, call us us at the phone number on the back of your card or at 800-285-8585 and request a PIN mailer to be sent to you. We accept relay calls.

Automated phone system: You must have your PIN mailer or the pre-selected PIN to use this option. Call 800-673-3555, listen to the menu options and enter the pre-selected PIN when prompted. We accept relay calls.

Branch/ATM: Visit us at any U.S. Bank branch or ATM. At the terminal, from the main menu, start by selecting Customize ATM, then select Change PIN. 

When selecting a PIN, be aware of the following restrictions:

  • It can't begin with a zero (0), be all nines (9999), or all zeros (0000)
  • You can't select 1234

A PIN mailer is a system generated number. Representatives can't set a specific PIN for you. Once you receive the mailer, follow the above steps to reset your PIN to a new number.

There comes a time when everyone needs additional funds. 

Online banking steps:

If you'd like to submit a request to increase your limit, just log into online banking and follow these steps:

  1. Select Customer Service from the top menu bar, then select Self Service.
  2. Within the Credit/Charge Account section, select Request Credit Limit Increase.
    • If the credit limit request link isn't displayed, please call 800-285-8585.
  3. Choose the card you'd like to submit the credit limit increase for.
  4. Provide your income and asset information, then select Continue to housing.
  5. Answer the questions regarding housing information, then select Review my request.
    • Check the box at the top if your account has multiple owners and everyone shares the same address. If the box is checked, it won't ask the other owner's housing information.
  6. Verify the details are correct, then select Submit my request.

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. From the main menu, select Manage Cards.
  2. Choose your card and tap Request Credit Limit Increase.
  3. Provide your income and asset information, then select Continue to housing.
  4. Answer the questions regarding housing information, then select Review my request. 
  5. Verify the details are correct, then select Submit my request.

Income and Asset Information
We're looking for the following details:

Your annual income

The joint-owner’s annual income, if applicable
Your monetary assets
The joint-owner’s monetary assets, if applicable

Housing Information
Here's what we'll ask for regarding your home. 

The combined monthly housing payment, if applicable
Example: Rent is $900 and you're responsible for one-third. The total monthly housing payment for the home is $900.

Your monthly housing payment and if you own your home
Example: Rent is $900 and you're responsible for one-third. Your monthly housing payment is $300.

Joint-owner's monthly payment and if they own the home, if applicable
Example: Rent is $900 and the joint-owner responsible for two-thirds. Their monthly housing payment is $600.

If you have any questions, call us at 800-285-8585.

We make it easy to get a cash advance from your account. 

Online banking steps:

To get started, log into online banking and follow these steps:

  1. Select Transfers at the top of the page, then Get a cash advance. 
  2. Choose the account the funds will come from, the account they'll go to, and the amount to advance. Then select Continue.
  3. Review your request, then select Submit.

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. Select Pay bills & transfer at the bottom of your screen, then Transfer money.
  2. Choose which account the funds will come from, the account they'll go to, enter the amount and select a date (if it's other than the same day).
  3. Review your request, then select Transfer.

Additional information:

The minimum amount you can request is $50; the maximum amount is the available credit that displays. Transferred funds will be available in the account immediately. However, transactions made on weekends, federal holidays or after 6 p.m. local time* will be processed on the next business day.

*Local time refers to the time zone in which the account was opened.

We can help you complete a balance transfer request on your account. If you'd like to pay off an account you owe funds on with another financial institution, follow the instructions below.

Online banking steps:

To get started, just log in to online banking  and follow these steps:

  1. Select My Accounts, then choose your credit card account.
  2. Select the Payments and limit drop-down on the left, then Request a balance transfer.
  3. Select View details below the offer you'd like to take advantage of.
  4. Review the Interest and fee information. If you agree, choose Select this offer at the bottom of the page.
  5. Select View balance transfer terms and conditions to review the details.
    • To exit the pop-up window, scroll to the bottom and select Close
  6. If you still agree, select the checkbox next to I agree with the balance transfer terms and conditions.
  7. Choose the payee's name from the drop-down, enter the following information, then select Continue.
    • Account number to be paid
    • The amount to transfer
    • Payment address
  8. Review your balance transfer information. If correct, choose Submit.

We are here to help. When we ask for more information about the circumstances, please answer as accurately as you can. If the case can be submitted through online/mobile banking, you'll receive a confirmation once the steps below are completed. If the dispute option doesn't appear or if you have any questions, call us at 800-285-8585 to speak with a representative.

Online banking steps:

To start a dispute, log in to online banking and follow these steps:

  1. Select the credit card the charge was made to.
  2. Locate the transaction to dispute and select More details.
  3. Select Dispute this transaction in the bottom right corner of the page.
  4. Answer the questions to help us determine the reason for your dispute, then select Continue to start your case. 

U.S. Bank Mobile App steps: 

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. Select the credit card charge was made to.
  2. Select the disputed transaction to expand the details.
  3. Select Dispute this transaction at the bottom of the screen. 
  4. Answer the questions to help us determine the reason for your dispute, then select Continue to start your case. 

There are times when we need to lock our card, like when it’s lost at home or if it’s left at a gas station. Choose the best option below to get started.

Online banking steps:

To get started, log into online banking and follow these steps:

  1. Select My Accounts at the top of the page, then select the checking account your debit card is linked to.
  2. Select Account security on the left, then Lock or unlock card.
  3. Select Lock card or Unlock card to complete the action. 

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. From the main menu in the upper left corner, select Manage cards.
  2. Choose the card you'd like and select Lock or unlock card.
  3. Select the toggle next to This card is unlocked or This card is locked, then select Done

For your protection, we require you to complete additional authentication to unlock your card. (e.g., one-time passcode or visual pattern).

If your card is missing, we can help you close and replace it. Choose the best option below to get started.

Online banking steps:

To get started, log into online banking and follow these steps:

  1. Select My accounts at the top of the page, then choose the account associated with the lost or stolen card.
  2. Choose Account security on the left side of the screen, then select Report lost or stolen card.
  3. We’ll explain what to expect for the process. When you’re ready, select Continue.
  4. Review the recent transactions and select Yes or No if the transactions are valid or not.
  5. Answer the short questionnaire.
  6. Review the order details and shipping method, then select Submit

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. Select the account associated with the lost or stolen card, then choose Account options below your account balance.
  2. Select Manage card, then choose Report card lost or stolen.
  3. We’ll explain what to expect for the process. When you’re ready, select Continue.
  4. Review the recent transactions and select Yes or No if the transactions are valid or not. Then select Next.
  5. Answer the short questionnaire.
  6. Review the order details and shipping method, then select Report card lost or stolen.

Additional information:

  • You also have the option to lock your card so it gives you time to look for your lost card. 
  • If you see any transactions you don't recognize, call us right away at *1-866-821-8411.
  • If you don’t see multiple delivery options available, don’t be concerned. Some credit cards only offer one form of delivery. 
  • If the card needs to be delivered to a different address, you’ll need to complete this request by phone. Please call us at *1-800-285-8585 and we can assist.

*We accept relay calls.

Online banking steps:

You can add, edit or delete your travel notification by logging into online banking and following these steps:

  1. Select Customer Service, then Self Service.
  2. Look for the Travel Information section at the bottom of the page, then select Travel Notification.
  3. Select Add a trip or if there's a previously entered notification you want to modify, select Edit trip or Delete trip.
  4. Enter your trip details, then select Save.

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. Open the Menu icon in the upper left corner, then select Manage cards.
  2. Select the card you'll be traveling with, then Travel notification.
  3. Select Add trip, or if there's a previously entered notification you want to modify, select Update trip or Delete trip.
  4. Enter your trip details, then select Add or Done, depending on the option chosen in step three.

Additional information:

  • Multiple trips can be added as long as the dates on each trip do not overlap.
  • If traveling both domestic and international, add two separate trips and make sure the date ranges do not overlap.

Please be aware transactions in the following countries cannot be approved due to current sanctions:

  • Cuba
  • Iran
  • Syria
  • North Korea
  • Crimea Region of Ukraine

Travel notifications can't be added more than 90 days before your travel date. If you have any questions, please call us. 

  • Consumer credit cards: 800-285-8585
  • Business credit cards: 866-485-4545

We accept relay calls.

Credit card contact information

U.S. Bank Altitude® Reserve Visa Infinite® Card

844-357-2015

U.S. Bank Altitude® Go Visa Signature®, Altitude® Connect Visa Signature®, Cash Rewards, Perks+, Platinum, College and Secured Visa® Cards

800-285-8585

U.S. Bank Cash 365™ American Express® 

844-303-8122

U.S. Bank Premier Line
888-444-BANK

U.S. Bank Credit-Line
888-852-5786

FlexPerks® Gold American Express®, FlexPerks® Select+ American Express® and FlexPerks®  Travel Rewards American Express® Cards    
866-311-5550

FlexPerks® Select Rewards Visa® Card
800-692-8472

FlexPerks® Travel Rewards Visa Signature® Card
877-978-7446

U.S. Bank Offer Verification
800-530-9454

Servicemembers Civil Relief Act

Radisson Rewards™ Visa Card
800-236-4012

SKYPASS Visa Signature Card
866-359-4771

SKYPASS Visa Card
866-286-8472

Dillons REWARDS World Mastercard® 
844-742-5806

Fred Meyer Rewards World Mastercard®
844-237-0594

Fry’s REWARDS World Mastercard®  
844-742-5807

Harris Teeter REWARDS World Mastercard® 
844-237-0596

King Soopers REWARDS World Mastercard® 
844-742-5808

Kroger REWARDS World Mastercard®  
844-237-0593

Mariano’s REWARDS World Mastercard® 
866-230-4543

Pick ‘n Save/Metro Market REWARDS World Mastercard®  
844-237-0597

Polaris® Visa® Card
877-828-4726

Quicken® World Mastercard Card®
833-235-0940

QFC REWARDS World Mastercard® 
844-742-5809

Ralphs Rewards World Mastercard® 
844-237-0595

REI Co-op World Elite Mastercard® 
877-734-6060

REI Co-op Platinum Mastercard® 
877-734-8742

Smith’s REWARDS World Mastercard® 
844-742-5810

Источник: https://www.usbank.com/customer-service/personal-banking/credit-cards.html

At Virgin Money we are committed to providing a service of the very highest standard. Sometimes things can go wrong, and when they do, we want you to tell us so we can put them right as soon as possible. So if you’re unhappy with something, then please make sure you let us know by contacting us in any of the following ways:

By phone:
Contact us by calling us on one of the numbers listed below.

ProductPhone numberInformation & opening hours
Virgin Money Credit Cards0800 011 321024 hours a day, 7 days a week
Virgin Atlantic Credit Cards0800 085 321024 hours a day, 7 days a week
Virgin Money Current Account and M Account (Sort code starts with 05 or 82)0800 121 736524 hours a day, 7 days a week
Essential Current Account & accounts opened with Northern Rock (Sort code starts with 08)0345 600 61038am - 5pm Monday to Friday
9am - 1pm Saturday
Personal Loans0800 121 7365 Or if you're abroad +44 141 221 730024 hours a day, 7 days a week
Prepaid Cards
Mastercard0333 900 50058am - 7pm Monday to Friday
8am - 5pm Saturday
Savings
Cash ISA Exclusives0800 121 73657am - 9pm Monday to Saturday
10am - 5pm Sunday
Online customers0345 607 69918am - 5pm Monday to Friday
9am - 1pm Saturday
Post, telephone and Store customers0345 600 73018am - 5pm Monday to Friday
9am - 1pm Saturday
Business Accounts
Business Access & Fixed Rate Savings Account
0345 606 76878am - 5pm Monday to Friday

9am - 1pm Saturday
Business Current Accounts, Business Cash Management, Notice & Term Deposit Savings Accounts
0800 345 7365Call us using the telephone number at the top of your statement.

Telephone banking service:

8am - 9pm Monday to Friday

8am - 9pm Saturday

10am - 5pm Sunday
Complaints
(For customers outside the UK)+44 141 951 7320
8am - 9pm Monday to Friday
8am - 9pm Saturday
10am - 5pm Sunday
Investments & Pensions
For all products with account number starting with 'VIR'
0345 610 20308am - 9pm Monday to Friday
9am - 6pm Saturday
Mortgages0345 602 83018am - 5pm Monday to Friday
9am - 1pm Saturday
Home Insurance0330 303 11238.30am - 6pm Monday to Friday
Travel Insurance0330 400 13779am - 5:30pm Monday to Friday
Life Insurance
Started on or after 23 May 20170800 294 75758am - 8pm Monday to Friday
9am to 5pm on Saturdays
Started between 23 February 2015 - 22 May 20170345 604 33709am - 5pm Monday to Friday
Started between September 2009 – 22 February 20150345 602 91998.30am - 6pm Monday to Friday
Started between December 2005 – August 20090345 601 96458.30am - 6pm Monday to Friday
Started before December 20050800 073 17779am - 5pm Monday to Friday
Travel Money0345 366 770524 hours a day, 7 days a week
Virgin Money Giving03456 01 10 459am – 5.30pm Monday to Friday

In person:
Visit a Virgin Money Store Link opens in a new window or your Relationship Manager.

In writing:
Please write to us at:

Customer Assist Team
1st Floor Guildhall
57 Queen Street
Glasgow
G1 3ER

By email/online:
You can contact us by email at [email protected] . Please remember, information sent by email may not be secure, so we’d suggest you follow our policy of not sending any details of a personal or sensitive nature by email. Alternatively, if you have access, leave a message via your internet banking facility.

Our Complaints Process

You may find our Managing your Complaint leaflet (PDF, 298KB)Link opens in a new window useful should you need to make a complaint.

Complaints data

Information about our complaint volumes is available on our complaints data page.

Источник: https://uk.virginmoney.com/contact/

We’re here to help!

 

Member Services
Available from 8AM – 9PM Eastern

You can reach us at (888) 343-2110. 

Corporate Mailing Address:
245 Main Street

card com customer service number

Contact us

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card com customer service number We're here to help you 24 hours a day, 7 days a week. Your concerns and feedback are valuable to us, so we’ll make sure your voice is heard.

Twitter

Have a quick question? Tweet us at @AskBarclaysUS but please do not include any sensitive account information in your tweet. 

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Cardmember communications

Our cardmembers can send secure messages to protect their account information. To send us a secure message, simply log in to your account and select contact us. To view your messages, log in to your account and select the new messages link.

Complaint policy

You can register a complaint with us using the contact information below:

Mail

We’re happy to accept your written correspondence as well. Below, you can find the address that best suits your need:

  • Card Services

    P.O. Box 8801

    Wilmington, DE 19899-8801

  • Card Services

    P.O. Box 8802

    Wilmington, DE 19899-8802

  • Card Services

    P.O. Box 8803

    Wilmington, DE 19899-8803

  • Card Services

    P.O. Box 8746

    Wilmington, DE 19899-8746

  • Card Services

    P.O. Box 60517

    City of Industry, CA 91716-0517

    Card Services

    P.O. Box 13337

    Philadelphia, PA 19101-3337

  • (Using specific labels and envelopes through UPS, Mail Boxes Etc., FedEx, U.S. Mail)

    Remitco

    Card Services

    Lock Box 60517

    2525 Corporate Place, Suite 250

    Monterey Park, CA 91754

    (Using specific labels and envelopes through UPS, Mail Boxes Etc., FedEx, U.S. Mail)

    Card Services

    400 White Clay Center Drive

    Newark, DE 19711

  • Barclays Bank Delaware

    125 South West Street

    Wilmington, DE 19801

Источник: https://cards.barclaycardus.com/banking/contact-us/

Credit card customer service

Find answers about your credit card.

Your security is important to us, so we want to be sure we're talking to you. Please call us at 800-947-1444 and choose option 1 to check the status of your application.
Our hours are Monday through Friday from 8 a.m. to 5 p.m. CT.   

We make it easy to activate your card. 

Online banking steps:

To get started, log into online banking and follow these steps:

  1. Select Customer Service from the top menu bar and then select Self Service.
  2. Select Activate Debit/ATM Card under the Debit Card & ATM Card section.
  3. Input the card information and follow the prompts to complete the activation.

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. From the main menu select Manage cards.
  2. Select the card requiring activation.
  3. Select Activate Card. If you have multiple cards awaiting activation, choose the one you'd like to activate and select Continue.
  4. Provide your card information and last four digits of your SSN, then select Activate.

Additional information:

Your Personal Identification Number for your debit card (PIN) arrives separately for your security. It can also be activated by making a deposit or withdrawal at any U.S. Bank ATM. If you'd like to call to activate your card. contact us at 800-236-3838.

You can add your card to your digital wallet with the U.S. Bank Mobile App, here's how:

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

Once you are logged into your account dashboard, select the Menu icon in the upper left of the page, then choose Manage cards.
Select the card you would like to add, then choose Add to Digital wallets.

  • If the card has not been added card com customer service number will give you the option to "Add to digital wallet"
  • If the card has already been added it will advise "Added"

When you enroll in the paperless preference option, you help the environment and keep your information safe. We're happy to help you sign up for electronic statements.

Online banking steps:

For the best online banking experience, we recommend logging in at usbank.com.

  1. Select My Accounts at the top of the page and choose My documents
  2. Select Paperless preferences
  3. Choose one of the following: 
    • Go paperless for all eligible accounts: This will stop paper delivery of all documents you see listed. 
    • Individual accounts: Look for any accounts where the U.S. Mail button is selected and choose the Paperless button instead. 
  4. Review your account and notification preferences, then select Save

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. Select the main menu in the upper left corner, then choose Statements & docs.
  2. Choose Paperless preferences.
  3. Choose to go paperless for all eligible accounts or select individual accounts for paperless documents. 
  4. Select Save and you're all done!

Additional information:

We offer a variety of alerts you can add to your accounts. 

Online banking steps:

To get started, log into online banking and follow these steps:

  1. Select My alerts from the Customer Service tab located at the top, then Account Alerts.
  2. Choose the account you'd like to receive alerts for and select Add alerts.
  3. Select Add next to the one you’d like to add, choose where to send it, then select Save.

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. From the main menu, select Notifications, then Accounts.
  2. Choose the account you'd like to receive alerts for, then select the one you want to add.
  3. Toggle the Allow notification button to turn it on or off.
  4. Enter the requested details, when applicable, then toggle the buttons to choose your delivery options to complete the set up.

Additional information:

Since accounts can have multiple alerts, repeat the steps above to add more.

Upon enrollment in online and mobile banking, we'll suggest some alerts for your accounts. Enroll in all of them with one click or remove those that don't interest you.

For trust, agency, custody, or IRA accounts with Ascent Private Capital Management, U.S. Bank Private Wealth Management or U.S. Bank Wealth Management or for U.S. Bancorp Investments accounts, you’ll need to manage your alerts on our desktop site.

We can help you add an authorized user to your credit card account.

Online banking steps:

To get started, log into online banking and follow these steps:

  1. Select Customer Service from the top of the page, then choose Self Service.
  2. Within the Credit Cards, Charge Cards. and Personal Lines section, select Add Authorized User. If you have multiple credit cards, select the card you'd like to add an authorized user to. Then select Continue.
  3. Fill out the new authorized user form and select Continue to review.
  4. Review the information, then select Submit authorized user request. 

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. From the account dashboard, select the Menu in the upper left corner, then Manage cards. If you have multiple cards, select the card you'd like to add an authorized user to.
  2. Select Add authorized user from the card controls menu.
  3. Fill out the new authorized user form and select Continue to review.
  4. Review the information, then select Submit authorized user request

Additional information:

Please be aware of the following information:

  • Any request to add an authorized user to an account needs to be submitted by the account owner.
    • You'll need the authorized user's first and last name, date of birth, and SSN.
    • Middle initial is optional and there is no minimum age requirement.
  • An account may have up to seven (7) authorized users at a time.
  • The card will be sent to the address we have on file.
  • A credit report is not pulled when we process a request to add an authorized user.
  • College, Secured, and Young Adult (co-signer) credit card accounts are not eligible to add authorized users.

If you'd like to complete the process by phone or have any questions, please call us at the number on the back of your card or 800-285-8585. We accept relay calls. 

Once you’ve set up automatic payment, we'll provide you a confirmation page to review. We'll tell you when your first automatic payment will start, the autopay details that were selected, and a reminder to pay the current month's payment due. To get started, choose the experience that works best for you.

Online banking steps:

For the best online experience, we recommend logging in at usbank.com.

  1. Select Bill payments at the top of the page, then choose Pay bills & U.S. Bank accounts.
  2. Locate the account you want automatically paid, then select Show details.
  3. The details are displayed on the right side of the page. Select Autopay set up now.
  4. Provide the following information. Once done, select Start autopay. We encourage you to review the terms of service before selecting Start autopay. 
    • Amount: Choose how much to pay. Options include minimum payment, statement balance, minimum payment with extra, or other amount.
    • Date: Choose when you'd like the payment to be delivered. This is considered the day the payment is made (i.e., transaction date).
    • Account: If you have more than one account on file, select the one you'd like the payment to pull from.

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. Select Pay bills & transfer at the bottom of the dashboard, then choose Pay a bill.
  2. Select the account you want automatically paid, then choose Autopay set up now on the next page.
  3. Provide the following information. Once done, select Start card com customer service number encourage you to review the terms of service before selecting Start autopay. 
    • Amount: Choose how much to pay. Options include minimum payment, statement balance, minimum payment with extra, or other amount.
    • Date: Choose when you'd like the payment to be delivered. This is the considered day the payment is made (i.e., transaction date).
    • Account: If you have more than one account on file, select the one you'd like the payment to pull from.

How you redeem rewards depends on the type of account you have. View the rewards section of your billing statement to identify your rewards program or log into your account online and view the credit card.

If your rewards program is with U.S. Bank (e.g., Cash+, FlexPerks or Altitude), just follow the steps below to review and redeem your rewards.

Online banking steps:

For the best online banking experience, we recommend logging in at usbank.com.

  1. Select My accounts at the top of the page, then choose My rewards.
  2. Choose Redeem Rewards & Access Card Benefits and follow the prompts to complete your request.

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. From the account dashboard, select the rewards credit card to view. 
  2. Select the Rewards and Benefits tab, next to Transactions. 
  3. Select Redeem or view my rewards and follow the prompts to complete your request.

Additional information:

  • If you find you don't have the option to view or redeem rewards, your rewards program may be with a retail partner such as REI or SKYPASS. You can find their phone number on your statement and contact them to get your rewards balance and redemption options. 
  • Cash-based redemption options include a choice of a statement credit, gift card, or deposit into your U.S. Bank checking or savings account. 
  • Points-based redemption options include a choice of a statement credit, merchandise, gift cards, travel options, and more. Choose any category to browse through.

If you have any questions, please call our Rewards Center at 888-229-8864.

There's a few options available to reset your credit card PIN. Choose the one that works for you. 

Representative: If you're not sure what your PIN is, call us us at the phone number on the back of your card or at 800-285-8585 and request a PIN mailer to be sent to you. We accept relay calls.

Automated phone system: You must have your PIN mailer or the pre-selected PIN to use this option. Call 800-673-3555, listen to the menu options and enter the pre-selected PIN when prompted. We accept relay calls.

Branch/ATM: Visit us at any U.S. Bank branch or ATM. At the terminal, from the main menu, start by selecting Customize ATM, then select Change PIN. 

When selecting a PIN, be aware of the following restrictions:

  • It can't begin with a zero (0), be all nines (9999), or all zeros (0000)
  • You can't select 1234

A PIN mailer is a system generated number. Representatives can't set a specific PIN for you. Once you receive the mailer, follow the above steps to reset your PIN to a new number.

There comes a time when everyone needs additional funds. 

Online banking steps:

If you'd like to submit a request to increase your limit, just log into online banking and follow these steps:

  1. Select Customer Service from the top menu bar, then select Self Service.
  2. Within the Credit/Charge Account section, select Request Credit Limit Card com customer service number credit limit request link isn't displayed, please call 800-285-8585.
  3. Choose the card you'd like to submit the credit limit increase for.
  4. Provide your income and asset information, then select Continue to housing.
  5. Answer the questions regarding housing information, then select Review my request.
    • Check the box at the top if your account has multiple owners and everyone shares the same address. If the box is checked, it won't ask the other owner's housing information.
  6. Verify the details are correct, then select Submit my request.

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. From the main menu, select Manage Cards.
  2. Choose your card and tap Request Credit Limit Increase.
  3. Provide your income and asset information, card com customer service number Continue to housing.
  4. Answer the questions regarding housing information, then select Review my request. 
  5. Verify the details are correct, then select Submit my request.

Income and Asset Information
We're looking for the following details:

Your annual income

The joint-owner’s annual income, if applicable
Your monetary assets
The joint-owner’s monetary assets, if applicable

Housing Information
Here's what we'll ask for regarding your home. 

The combined monthly housing payment, if applicable
Example: Rent is $900 and you're responsible for one-third. The total monthly housing payment for the home is $900.

Your monthly housing payment and if you own your home
Example: Rent is $900 and you're responsible capital one credit pre approval one-third. Your monthly housing payment is $300.

Joint-owner's monthly payment and if they own the home, if applicable
Example: Rent is $900 and the joint-owner responsible for two-thirds. Their monthly housing payment is $600.

If you have any questions, call us at 800-285-8585.

We make it easy to get a cash advance from your account. 

Online banking steps:

To get started, log into online banking and follow these steps:

  1. Select Transfers at the top of the page, then Get a cash advance. 
  2. Choose the account the funds will come from, the account they'll go to, card com customer service number the amount to advance. Then select Continue.
  3. Review your request, then select Submit.

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. Select Pay bills & transfer at the bottom of your screen, then Transfer money.
  2. Choose which account the funds will come from, the account they'll go to, enter the amount and select a date (if it's other than the same day).
  3. Review your request, then select Transfer.

Additional information:

The minimum amount you can request is $50; the maximum amount is the available credit that displays. Transferred funds will be available in the account immediately. However, transactions made on weekends, federal holidays or after 6 p.m. local time* will be processed on the next business day.

*Local time refers to the time zone in which card com customer service number account was opened.

We can help you complete a balance transfer request on your account. If you'd like to pay off an account you owe funds on with another financial institution, follow the instructions below.

Online banking steps:

To get started, just log in to online banking  and follow these steps:

  1. Select My Accounts, then choose your credit card account.
  2. Select the Payments and limit drop-down on the left, then Request a balance transfer.
  3. Select View details below the offer you'd like to take advantage of.
  4. Review the Interest and fee information. If you agree, choose Select this offer at the bottom of the page.
  5. Select View balance transfer terms and conditions to review the details.
    • To exit the pop-up window, scroll to the bottom and select Close
  6. If you still agree, select the checkbox next to I agree with the balance transfer terms and conditions.
  7. Choose the payee's name from the drop-down, enter the following information, then select Continue.
    • Account number to be paid
    • The amount to transfer
    • Payment address
  8. Review your balance transfer information. If correct, choose Submit.

We are here to help. When we ask for more information about the circumstances, please answer as accurately as you can. If the case can be submitted through online/mobile banking, you'll receive a confirmation once the steps below are completed. If the dispute option doesn't appear or if you have any questions, call us at 800-285-8585 to speak with a representative.

Online banking card com customer service number start a dispute, log in to online banking and follow these steps:

  1. Select the credit card the charge was made to.
  2. Locate the transaction to dispute and select More details.
  3. Select Dispute this transaction in the bottom right corner of the page.
  4. Answer the questions to help us determine the reason for your dispute, then select Continue to start your case. 

U.S. Bank Mobile App steps: 

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. Select the credit card charge was made to.
  2. Select the disputed transaction to expand the details.
  3. Select Dispute this transaction at the bottom of the screen. 
  4. Answer the questions to help us determine the reason for your dispute, then select Continue to start your case. 

There are times when we need to lock our card, like when it’s lost at home or if it’s left at a gas station. Choose the best option below to get started.

Online banking steps:

To get started, log into online banking and follow these steps:

  1. Select My Accounts at the top of the page, then select the checking account your debit card is linked to.
  2. Select Account security on the left, then Lock or unlock card.
  3. Select Lock card or Unlock card to complete the action. 

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. From the main menu in the upper left corner, select Manage cards.
  2. Choose the card you'd like and select Lock or unlock card.
  3. Select the toggle next to This card is unlocked or This card is locked, then select Done

For your protection, we require you to complete additional authentication to unlock your card. (e.g., one-time passcode or visual pattern).

If your card is missing, we can help you close and replace it. Choose the best option below to get started.

Online banking steps:

To get started, log into online banking and follow these steps:

  1. Select My accounts at the top of the page, then choose the account associated with the lost or stolen card.
  2. Choose Account security on the left side of the screen, then select Report lost or stolen card.
  3. We’ll explain what to expect for the process. When you’re ready, select Continue.
  4. Review the recent transactions and select Yes or No if the transactions are valid or not.
  5. Answer the short questionnaire.
  6. Review the order details and shipping method, then select Submit

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. Select the account associated with the lost or stolen card, then choose Account options below your account balance.
  2. Select Manage card, then choose Report card lost or stolen.
  3. We’ll explain what to expect for the process. When you’re ready, select Continue.
  4. Review the recent transactions and select Yes or No if the transactions are valid or not. Then select Next.
  5. Answer the short questionnaire.
  6. Review the order details and shipping method, then select Report card lost or stolen.

Additional information:

  • You also have the option to lock your card so it gives you time to look for your lost card. 
  • If you see any transactions you don't recognize, call us right away at *1-866-821-8411.
  • If you don’t see multiple delivery options available, don’t be concerned. Some credit cards only offer one form of delivery. 
  • If the card needs to be delivered to a different address, you’ll need to complete this request by phone. Please call us at *1-800-285-8585 and we can assist.

*We accept relay calls.

Online banking steps:

You can add, edit or delete your travel notification by logging into online banking and following these steps:

  1. Select Customer Service, then Self Service.
  2. Look for the Travel Information section at the bottom of the page, then select Travel Notification.
  3. Select Add a trip or if there's a previously entered notification you want to modify, select Edit trip or Delete trip.
  4. Enter your trip details, then select Save.

U.S. Bank Mobile App steps:

For the best mobile banking experience, we recommend logging in or downloading the U.S. Bank Mobile App.

  1. Open the Menu icon in the upper left corner, then select Manage cards.
  2. Select the card you'll be traveling with, then Travel notification.
  3. Select Add trip, or if there's a previously entered notification you want to modify, select Update trip or Delete trip.
  4. Enter your trip details, then select Add or Done, depending on the option chosen in step three.

Additional information:

  • Multiple trips can be added as long as the dates on each trip do not overlap.
  • If traveling both domestic and international, add two separate trips and make sure the date ranges do not overlap.

Please be aware transactions in the following countries cannot be approved due to current sanctions:

  • Cuba
  • Iran
  • Syria
  • North Korea
  • Crimea Region of Ukraine

Travel notifications can't be added more than 90 days before your travel date. If you have any questions, please call us. 

  • Consumer credit cards: 800-285-8585
  • Business credit cards: 866-485-4545

We accept relay calls.

Credit card contact information

U.S. Bank Altitude® Reserve Visa Infinite® Card

844-357-2015

U.S. Bank Altitude® Go Visa Signature®, Altitude® Connect Visa Signature®, Cash Rewards, Perks+, Platinum, College and Secured Visa® Cards

800-285-8585

U.S. Bank Cash 365™ American Express® 

844-303-8122

U.S. Bank Premier Line
888-444-BANK

U.S. Bank Credit-Line
888-852-5786

FlexPerks® Gold American Express®, FlexPerks® Select+ American Express® and FlexPerks®  Travel Rewards American Express® Cards    
866-311-5550

FlexPerks® Select Rewards Visa® Card
800-692-8472

FlexPerks® Travel Rewards Visa Signature® Card
877-978-7446

U.S. Bank Offer Verification
800-530-9454

Servicemembers Civil Relief Act

Radisson Rewards™ Visa Card
800-236-4012

SKYPASS Visa Signature Card
866-359-4771

SKYPASS Visa Card
866-286-8472

Dillons REWARDS World Mastercard® 
844-742-5806

Fred Meyer Rewards World Mastercard®
844-237-0594

Fry’s REWARDS World Mastercard®  
844-742-5807

Harris Teeter REWARDS World Mastercard® 
844-237-0596

King Soopers REWARDS World Mastercard® 
844-742-5808

Kroger REWARDS World Mastercard®  
844-237-0593

Mariano’s REWARDS World Mastercard® 
866-230-4543

Pick ‘n Save/Metro Market REWARDS World Mastercard®  
844-237-0597

Polaris® Visa® Card
877-828-4726

Quicken® World Mastercard Card®
833-235-0940

QFC REWARDS World Mastercard® 
844-742-5809

Ralphs Rewards World Mastercard® 
844-237-0595

REI Co-op World Elite Mastercard® 
877-734-6060

REI Co-op Platinum Mastercard® 
877-734-8742

Smith’s REWARDS World Mastercard® 
844-742-5810

Источник: https://www.usbank.com/customer-service/personal-banking/credit-cards.html

Contact us anytime

Cash Back Credit Cards: Discover it® Cash Back, Gas & Restaurant Card, NHL® Discover it®

Travel Credit Card: Discover it® Miles

Student Credit Cards: Discover it Student® Cash Back, Student Chrome Card

Secured Credit Card: Discover it® Secured

Business Credit Card: Discover it® Business Card

Cash Back Credit Cards
Intro purchase APR is 0% for 14 months from date of account opening then the standard purchase APR applies. Intro Balance Transfer APR is 0% for 14 months from date of first transfer, for transfers under this offer that post to your account by then the standard purchase APR applies. Standard purchase APR: 11.99% variable to 22.99% variable, based on your creditworthiness. Cash APR: 24.99% variable. Variable APRs will vary with the market based on the Prime Rate. Minimum interest charge: If you are charged interest, the charge will be no less than $.50. Cash advance fee: Either $10 or 5% of the amount of each cash advance, whichever is greater. Balance transfer fee: 3% Intro fee on balances transferred by and up to 5% fee for future balance transfers will apply. Annual Fee: None. Rates as of . We will apply payments at our discretion, including in a manner most favorable or convenient for us. Each billing period, we will generally apply amounts you pay that exceed the Minimum Payment Due to balances with higher APRs before balances with lower APRs as of the date we credit your payment.

Travel Credit Card
Intro purchase APR is 0% for 14 months from date of account opening then the standard purchase APR applies. Intro Balance Transfer APR is 10.99% for 14 months from date of first transfer, for transfers under this offer that post to your account by then the standard purchase APR applies. Standard purchase APR: 11.99% variable to 22.99% variable, citi mobile credit card payment on your creditworthiness. Cash APR: 24.99% variable. Variable APRs will vary with the market based on the Prime Rate. Minimum interest charge: If you are charged interest, the charge will be no less than $.50. Cash advance fee: Either $10 or 5% of the amount of each cash advance, whichever is greater. Balance transfer fee: 3% Intro fee on balances transferred by and up to 5% fee for future balance transfers will apply. Annual Fee: None. Rates as of . We will apply payments at our discretion, including in a manner most favorable or convenient for us. Each billing period, we will generally apply amounts you pay that exceed the Minimum Payment Due to balances with higher APRs before balances with lower APRs as of the date we credit your payment.

Student Credit Cards
Intro purchase APR is 0% for 6 months from date of account opening then the standard purchase APR applies. Intro Balance Transfer APR is 10.99% for 6 months from date of first transfer, for transfers under this offer that post to your account by then the standard purchase APR applies. Standard purchase APR: 12.99% - 21.99% variable, based on your creditworthiness. Cash APR: 24.99% variable. Variable APRs will vary with the market based on the Prime Rate. Minimum interest charge: If you are charged interest, the charge will be no less than $.50. Cash advance fee: Either $10 or 5% of the amount of each cash advance, whichever is greater. Balance transfer fee: 3% Intro fee on balances transferred by and up to 5% fee for future balance transfers will apply. Annual Fee: None. Rates as of . We will apply payments at our discretion, including in a manner most favorable or convenient for us. Each billing period, we will generally apply amounts you pay that exceed the Minimum Payment Due to balances with higher APRs before balances with contemporary homes for sale in knoxville tn APRs as of the date we credit your payment.

Secured Credit Card
22.99% standard variable purchase APR. Intro Balance Transfer APR is 10.99% for 6 months from date of first transfer, for transfers under this offer that post to your account by then the standard purchase APR applies. Cash APR: 24.99% variable. Variable APRs will vary with the market based on the Prime Rate. Minimum interest charge: If you are charged interest, the charge will be no less than $.50. Cash advance fee: Either $10 or 5% of the amount of each cash advance, whichever is greater. Balance transfer fee: 3% Intro fee on balances transferred by and up to 5% fee for future balance transfers will apply. Annual Fee: None. Rates as of . We will apply payments at our discretion, including in a manner most favorable or convenient for us. Each billing period, we will generally apply amounts you pay that exceed the Minimum Payment Due to balances with higher APRs before balances with lower APRs as of the date we credit your payment.

Business Credit Card
Intro purchase APR is 0% for 12 months from date of account opening then the standard purchase APR applies. Standard purchase APR: 12.99% variable to 20.99% variable, based on your creditworthiness. Cash APR: 24.99% variable. Variable APRs will vary with the market based on the Prime Rate. Minimum interest charge: If you are charged interest, the charge will be no less than $.50. Cash advance fee: Either $10 or 5% of the amount of each cash advance, whichever is greater. Balance transfer fee: 5% of the amount of each transfer. Annual Fee: None. Rates as of . We will apply payments at our discretion, card com customer service number in a manner most favorable or convenient for us. Each billing period, we will generally apply amounts you pay that exceed the Minimum Payment Due to balances with higher APRs before balances with lower APRs as of the date we credit your payment.

NHL and the NHL Shield are registered trademarks and NHL.TV is a trademark of the National Hockey League. NHL and NHL team marks are the property of the NHL and its teams. © NHL 2021. All Rights Reserved.

Источник: https://www.discover.com/credit-cards/help-center/contact-us/

We’re here to help!

 

Member Services
Available from 8AM – 9PM Eastern

You can reach us at (888) 343-2110. 

Corporate Mailing Address:
245 Main Street Suite 605
White Plains, NY 10601

Fax: (602) 333-4252

Members can log into their account to live chat with a representative. 

Our members are at the heart of what we do.

 

At The Difference Card, we pride ourselves in treating our members like family. We understand healthcare is personal and want to provide you with the best experience possible.

Did you have a great experience when working with The Difference Card? Did we miss the mark? We want to hear about it! Click below to leave us a star review and provide feedback!

Leave a Review

FREQUENTLY ASKED QUESTIONS

What is The Difference Card?

The Difference Card is an employer funded benefit that goes hand-in-hand with your medical insurance provider. It works by paying portions of copays and deductibles you may incur through your health insurance.

How do I use my Difference Card?

You can swipe your Difference Card at any eligible doctors’ offices for your copays. You may also be able to use your Difference Card to pay for prescriptions at the pharmacy. Check your Difference Card Summary of Benefits for details.

What if my doctor doesn’t accept credit cards, or what if I forget to bring my Difference Card to my doctor appointment?

If you don’t have your card with you or if your doctor doesn’t accept credit cards, pay the entire copay in full and the Difference Card will reimburse you for your portion. Be sure to get a receipt from your doctor and submit that, along with a Reimbursement Form to the Difference Card.

What if my Difference Card is declined at the doctor’s office?

Make sure the card is being swiped for the correct amount.The amount allowed for each swipe is listed in the “YOU PAY” column of your Summary of Benefits. If you have any trouble when using your card, you can always call Difference Card Member Services at 888-343-2110 and they will be happy to assist you.

Can my dependent child under 18 have their own card?

In order to have a Difference Card, the dependent must be 18 years or older.

What do I do if my Difference Card is lost or stolen?

Call immediately to report your card lost or stolen or log in to your account to report your card lost or stolen. You can order a new card online!

How do I create my online account with The Difference Card?

To create your online account with The Difference Card, click Account Login then Member Login. If this is your first time logging into your account click First Time User or Register to begin.

Do I need separate accounts for my dependents?

Nope; we believe in simplicity: just one account.

How do I submit a claim for reimbursement?

You can submit a claim through our Claim Submission Portal found on our mobile app or website. Just snap a picture and upload your claim today! If you are mailing a claim in, make sure you include a claim form. Check out how to submit a claim.

How long do I have to wait to be reimbursed after submitting a claim?

We process 99% of claims in 2 business days. We will release the funds according to your plan and depending on if you have a check or direct deposit, you can expect to see the funds between 1-10 business days.

What documents are needed for claims submission?

In order for us to process a claim, we will request an Explanation of Benefits from your insurance carrier or if you do not have access to your Explanation of Benefits, we will also accept an itemized invoice. For any prescriptions, copays or FSA spent funds, you may submit receipts or invoices. For any DCA expenses, you will be card com customer service number to fill out the DCA Reimbursement form and submit that.

Can I request to have my provider paid directly? If so, how do I do that?

Yes! You will need to submit your claim online and enter your provider’s information. We will issue a check directly to the provider’s office.

Am I required to submit claims?

Unless directed by your employer, to receive any reimbursement funds, you must submit claims.

How can I apply for Direct Deposit?

If Direct Deposit is available, you may sign up in your account on our mobile app or website. This can be done in your “Profile” section.

Can I pay for over the counter supplies with my Difference Card?

Over-the-counter medication is how to activate walmart prepaid debit card not covered by your employer funded benefit, but if you have an FSA you may purchase over the counter medication with your Difference Card.

Источник: https://www.differencecard.com/for-members/resources/member-contact/

Customer Service

Use the information provided below for assistance logging in to PaymentNet:

Cardholders

If you are a cardholder and you need password reset, login, or navigation assistance:

  • Contact J.P. Morgan Customer Service by calling the number on the back of your card. For the most efficient and fastest service, use the number on the back of your card whenever possible.

  • If you do not have your card, please contact Customer Service at 1-800-270-7760 (TTY 1-800-955-8060).

  • J.P. Morgan Customer Service is available 24 hours a day, seven days a week.

As long as you have a card, you can contact J.P. Morgan Customer Service for login assistance, regardless of the system role(s) assigned to you in PaymentNet.

Program Administrators

  • If you are an authorized Program Administrator, contact the J.P. Morgan Client Application Support team for password reset, login, and navigation assistance.

  • Client Application Support is available Monday through Friday from 7 a.m. to 6 p.m. CT.

PaymentNet is a role-based system. A Program Administrator is someone that your organization has assigned to manage your card program.

Other Roles

If you are a Transaction Approver, Manager, Auditor, Application Approver, or Order Requestor, AND you do not have a card, contact your organization's program administrator for password reset, login, and navigation assistance.

Other system roles (e.g., Transaction Approvers, Auditors, and so on) are available in PaymentNet to support your organization's card program.

Источник: https://www.paymentnet.jpmorgan.com/help/auth/Log_In_Portal/Log_In_Screen/Customer_Service.htm

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  1. Sir Aacha se dikai nei derae n sunne mein tora taklib b hotae isliye Aap lik k hi dikao na pls...

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