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From checking accounts, savings accounts and online banking tools to home loans and credit cards, we have financial service to fit your life. If you enroll yourself at BB&T portal, you will get access to all the BB&T products and financial services. BB&T Account Registration will also. Use with Wells Fargo Online® and the Wells Fargo Mobile® app safely send and receive money with friends, family, and others with a U.S. bank account.

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BB\u0026T Bank Login 2021 - BB\u0026T Online Banking Login Tutorial - bbt.com Sign In

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Pros Explained

  • Open a checking or savings account with $100 or less: Aside from the premium accounts, customers can open a checking or savings account with a required minimum deposit of $100 or less. This low minimum opening deposit makes it easier for customers to transition from their existing bank.
  • Savings account with no minimum deposit or monthly fees: In today’s low-interest-rate environment, it is important to be able to have a savings account without monthly fees offsetting the interest that you earn. The online-only eSavings account has no minimum balance requirements, and there is no minimum opening deposit.
  • Flexible options with CDs: Customers have several options when opening a certificate of deposit (CD). They can open a standard CD, use promotional pricing, take advantage of rate changes, or lock in guaranteed annual rate increases.

Cons Explained

  • Uncompetitive interest rates on deposit accounts: Although BB&T Bank offers tiered pricing on some of its deposit products, the interest rates that it offers are not competitive with other banks.
  • Limited geographic footprint: The bank is growing its presence through acquisition, but it does not have any branches west of Texas.

Who Is BB&T Bank Best For?

BB&T Bank should appeal to consumers living within the 17 states (and Washington, D.C.) where it has branches. It may be a good fit if you:

  • Live in one of those states
  • Want a full-service bank that offers loans, deposits, and investments
  • Are looking to open a checking or savings account with $100 or less
  • Want a checking account with a low monthly fee
  • Desire a savings account with no monthly fee
  • Want flexible options with your CDs

What Does BB&T Bank Offer?

As a large full-service regional bank, BB&T offers an extensive menu of accounts and services to its customers. For most deposit accounts customers can choose from several options that fit their needs and budget.

Checking Accounts

BB&T Bank customers have several options for their checking needs. These include two standard checking accounts, a student account, a senior account, and a premium account.

  • BB&T Fundamentals: This checking account is designed for people who are concerned about meeting balance or direct-deposit requirements. It requires a $50 minimum opening deposit and offers a flat monthly fee of $5.
  • Bright Banking: This checking account allows customers to waive the $12 monthly fee by keeping a $1,500 average balance or having direct deposits of $500 or more. There is a $50 minimum opening deposit.
  • Student Checking: Students can open a checking account with no minimum opening deposit and no monthly fees. Additionally, this account waives up to two non-BB&T ATM fees each statement cycle. Students can also open an eSavings account and have the monthly maintenance fee waived.
  • Senior Checking: Anyone aged 55 years and older can open this account. It includes free checks and the ability to withdraw funds from a CD early for medical emergencies without incurring a penalty fee. It requires $100 to open, and the $10 monthly fee can be waived by maintaining a $1,000 balance or having $500 in combined direct deposits.
  • Elite Gold: This premium checking account provides no-fee money orders, bonus rates on CDs, two overdraft fee waivers per month, and up to four non-BB&T ATM waivers per month. The opening deposit must be at least $100, and there are two ways to waive the $30 monthly fee: by keeping $25,000 in combined deposits and investments or having a BB&T mortgage with an original balance of $150,000 or more.
  • BB&[email protected]: Employees at participating companies have access to this account, which provides additional perks such as unlimited no-fee money orders and bonus rates on CDs. There is a $100 minimum opening deposit required. The $15 monthly fee can be waived by having $750 in direct deposits per month, keeping a $1,000 average balance, maintaining $15,000 in combined deposits and investments, or having a BB&T mortgage with an original balance of $150,000 or more.
  • Vantage Checking: BB&T Wealth clients receive additional perks with this checking account. It provides premium tiered interest rates and waives fees for overdrafts, secondary accounts, wires, and more. There is a $100 minimum opening deposit required and $50 annual fee, which can be waived by keeping $25,000 in combined balances in the checking and Vantage Investor’s Deposit Account (a money market savings account) or having $100,000 in combined deposit, lending, and investment balances.

Customers using the bank’s ATM card can use any of its 2,400 ATMs without a fee. If you use another bank’s ATM, BB&T Bank will charge you $3 per transaction.

BB&T BANK CHECKING ACCOUNTS
ACCOUNT NAMEMINIMUM OPENING DEPOSITMONTHLY FEEANNUAL PERCENTAGE YIELD (APY)
Fundamentals Checking$50$5None
Bright Checking$50$12None
Student Checking$0$0None
Senior Checking$100$10None
BB&T@Work$100$15None
Elite Gold$100$300.01%
Vantage Checking$100$50 per year0.01% for deposits under $100,000
0.03% for deposits from $100,000 to $99,999,999,999

Money Market Accounts

There are three money market accounts available from BB&T.

  • High-Performance Money Market Account: This account can be opened with $100 and offers a tiered rate of interest to reward larger balances. It carries a $12 monthly fee, which can be avoided by maintaining a $1,000 minimum daily balance.
  • Investor’s Deposit Account: This account also provides a tiered rate of interest, but it requires a $10,000 minimum deposit to open one. There is a $15 monthly service fee that is waived when you maintain a $10,000 minimum balance.
  • Vantage Investor’s Deposit Account: BB&T Wealth clients have access to this account, which provides premium tiered interest rates. You must deposit $25,000 when opening one, and there is a $25 monthly fee if you don’t maintain a $25,000 minimum daily balance. This account can also be used as overdraft protection for the Vantage Checking account.
BB&T BANK MONEY MARKET ACCOUNTS
ACCOUNT NAMEMINIMUM OPENING DEPOSITMONTHLY FEEANNUAL PERCENTAGE YIELD (APY)
High Performance Money Market Account$100$120.01% $0 to $9,999

0.01% $10,000 to $99,999,999,999
Investor’s Deposit Account$10,000$150.01%
Vantage Investor’s Deposit Account$25,000$250.01% $0 to $49,999

0.01% $50,000 to $99,999,999,999

Savings Accounts

There are three savings accounts offered by BB&T.

  • eSavings: This is the primary savings account for BB&T. It has no monthly maintenance fees, no minimum opening deposit, and no monthly balance requirement. Its interest rate is compounded daily.
  • Health Savings Account (HSA): This account pairs with a high-deductible health insurance plan. It has no minimum balance requirement, no setup or transaction fees, and a monthly maintenance fee of $3 or less, depending on the state where you live. It offers tiered interest rates.
  • Young Savers:This account is for children under the age of 18 and has no minimum opening deposit, no monthly fees, and no inactivity fees. Its interest rate is compounded daily.
BB&T BANK SAVINGS ACCOUNTS
ACCOUNT NAMEMINIMUM OPENING DEPOSITMONTHLY FEEANNUAL PERCENTAGE YIELD (APY)
eSavings Account$0$00.01%
Health Savings Account$0$30.01%
Young Savers$0$00.01%

CDs

There are four types of CDs to choose from at BB&T.

  • Personal CDs: These offer a guaranteed rate of return for up to five years.
  • Personal CD Specials: These are available for a limited time and the rates and terms vary.
  • Can’t Lose CDs: These protect customers whether rates rise or fall.
  • Stepped Rate CDs: These provide interest rates that are guaranteed to rise once a year, every year.

CDs renew automatically at maturity at the current rates. For terms less than 32 days, there is a one-day grace period to withdraw or change the term without penalty. All other CDs have a 10-calendar-day grace period.

The bank charges an early withdrawal penalty if you withdraw money before the CD matures. Penalties vary depending upon the length of the CD term.

BB&T BANK CD RATES
TERMPERSONAL CD APYSPECIAL CD APYCAN’T LOSE CD APY
Seven Days0.01%N/AN/A
30 Days0.01%N/AN/A
60 Days0.01%N/AN/A
90 Days0.01%N/AN/A
120 Days0.01%N/AN/A
150 Days0.01%N/AN/A
180 Days0.01%N/AN/A
270 Days0.01%N/AN/A
360 Days0.01%N/AN/A
18 Months0.01%N/AN/A
Two Years0.01%N/AN/A
30 Months0.01%N/A0.01%
Three Years0.01%N/AN/A
42 Months0.01%N/AN/A
Four Years0.01%N/AN/A
Five Years0.01%N/AN/A
BB&T STEPPED RATE CD RATES
YEAR 1YEAR 2YEAR 3YEAR 4
Stepped Rate CD APY0.01%0.02%0.03%0.04%
BB&T BANK CD EARLY WITHDRAWAL PENALTIES
TERMPENALTIES
Under Three MonthsAll interest that would have been earned or $25, whichever is greater
Three to 12 MonthsThree months simple interest or $25, whichever is greater
13 to 23 MonthsSix months simple interest or $25, whichever is greater
Two Years and More12 months simple interest or $25, whichever is greater

Credit Cards

BB&T Bank has four credit card choices for customers. Each is designed with a specific consumer in mind and has benefits ideal for that audience. There is a balance transfer card, one with cash back, and a travel rewards card.

Customers may check for prequalified offers without affecting their credit score. Such offers may be available in as little as 60 seconds.

Here are the credit cards offered:

  • BB&T Bright
  • BB&T Spectrum Cash Rewards
  • BB&T Spectrum Travel Rewards
  • BB&T Vantage Visa Signature Credit Card

Other Financial Products Offered by BB&T Bank

As a large regional bank, BB&T Bank offers a variety of accounts and services to meet the needs of its customers:

  • Auto loans
  • Boat and recreational vehicle loans
  • Personal loans
  • Personal Lines of Credit
  • Purchase mortgages
  • Refinance mortgages
  • Home Equity Loans and Lines of Credit (HELOCs)
  • Individual Retirement Accounts (IRAs)
  • College savings accounts
  • Self-directed trading
  • Managed investment portfolios
  • Financial advisors
  • Insurance
  • Business loans

BB&T Bank Customer Service

Customer service is available by phone at 1-800-226-5228, Monday through Friday from 8 a.m. to 8 p.m. EST. and Saturday from 8 a.m. to noon EST. It is closed on Sundays.

There are more than 2,900 branches across 17 states (and Washington, D.C.) for you to speak with a banker in person. Branches are located along the East Coast and as far west as Texas.

Your account is available 24 hours a day online and through BB&T’s mobile app, which is available for both Apple (4.8 stars, 346,400 ratings) and Android (4.7 stars, 56,699 ratings) mobile devices. The app allows you to view transaction history, personalize your accounts, pay bills, deposit checks, and more. It even has a budget feature that tracks your spending against your goals.

General questions can be answered through BB&T Bank’s Twitter account. However, for security reasons, do not include your account number, Social Security number, or any other personally identifiable information.

How to Bank With BB&T Bank

You can open an account online, over the phone, or at a branch, of which there are more than 2,900 available in Washington, D.C., and the following states:

  • Alabama
  • Arkansas
  • Florida
  • Georgia
  • Indiana
  • Kentucky
  • Maryland
  • Mississippi
  • New Jersey
  • North Carolina
  • Ohio
  • Pennsylvania
  • South Carolina
  • Tennessee
  • Texas
  • Virginia
  • West Virginia
Verdict

BB&T Bank is a full-service regional bank well suited for customers who live near one of its branches. It has most of the account types that a customer would want, but its interest rates are not competitive with other banks. That being said, the bank does offer multiple checking account options to meet your needs and budget. It would do well as a primary bank for day-to-day needs.

Customers looking for high-yield savings accounts, money market accounts, and CDs should look elsewhere. BB&T Bank does offer tiered pricing for higher deposit levels, but the interest rates are much lower than the alternatives.

Methodology

Investopedia is dedicated to providing consumers with unbiased, comprehensive reviews of banks. We collected over 20 data points across more than 80 banks—including products available, interest rates, fees, and accessibility—to ensure that our content helps users make the right decision for their savings and banking needs.

Investopedia requires writers to use primary sources to support their work. These include white papers, government data, original reporting, and interviews with industry experts. We also reference original research from other reputable publishers where appropriate. You can learn more about the standards we follow in producing accurate, unbiased content in our editorial policy .

  1. Apple.com. "U by BB&T." Accessed July 20, 2020.

  2. Google.com. "U by BB&T." Accessed July 20, 2020.

  3. Twitter.com. "@BBT." Accessed July 20, 2020.

Источник: https://www.investopedia.com/bb-t-bank-review-5070334

BB&T is one of the largest banks in the United States with more than $200 billion in assets and more than 13,000 employees. The bank offers a number of services such as savings, lending, and commercial and government banking.

BB&T is one of the largest financial services company in the United States. The bank provides multiple banking services to millions of clients through its hundreds of branches and digital platforms. It has grown for over hundreds of years organically and through acquisitions.  It has more than 33,000 employees.

HOW TO LOGIN

To login to your BB&T online bank account, you should follow the following steps.

Step 1. Go to the bank’s website at www.bbt.com

Step 2. In the homepage, enter your user ID in the slot shown below.

login

Step 3. In the next page, enter your password and click logon.

login1

If you enter the correct password, you will be taken to your online account where you can transact.

HOW TO RESET YOUR PASSWORD.

If you have forgotten your account password, you should follow the steps below.

Step 1. The first step is to go to the homepage and enter your account number as shown above.

Step 2. In the next page, you should click Forgot Password which will take you to the next page.

login2

Step 4. In this page, you should enter your email address (1), your User ID (3), and the last 5 digits of your SSI (social security number, or employer identification number, or tax identification number).

After doing this, you will receive an email message with your password reset link which you should follow to reset your password.

HOW TO CREATE AN ONLINE ACCOUNT

To enroll for online banking, you should follow the steps below.

Step 1. The first step is to go to the website and then click the enroll now button as shown below.

enrol

Step 2. In the next page, select your preferred account type. If you are a personal account holder, select the first option and then enroll now.

enrol1

Step 3. In the next page, select one of the options shown below.

enrol3

Step 4. Depending on the option you select, enter the information that follows.

enrol_4

After doing this, you will receive an email confirmation with your online banking information.

WHAT YOU WILL FIND IN THE ONLINE ACCOUNT

Your online account will give you the capability to transact remotely.

Some of the features you will find include the ability to: send money, make payments, check your account balance, and request a checkbook remotely among others.

BB&T Bank Review

BB&T Bank was founded in 1872 and has continued to build on their reputation and striving for excellence in the community till today.

The bank offers its customers a wide range of financial services. The services and features include: banking, insurance, lending, trust, and wealth management.

Benefits

There are many benefits of banking with BB&T Bank, and in this post, we will be looking at some of the reasons why you should open an account with the bank.

BB&T Bank offers numerous banking, investing, and lending solutions to customers in a number of states in the U.S. The bank’s operation is insured and backed by the FDIC and all transactions and payments are secure.

In addition, they meet all the requirements that allow them to be considered to be an equal housing lender. The bank also offers insurance options for people who want to receive loans.

There are five different checking account options offered BB&T Bank. All the options offer a number of useful features, which include a number of restrictions.

Individuals who bank with BB&T Bank can open a new account online or upgrade their checking account without necessarily visiting a physical branch. Each BB&T Bank checking account includes paper statement capabilities.

In addition, the bank’s checking account offer mobile and online banking with personal financial management tools through BB&T ATM withdrawals, phone24 automated inquiries and U by BB&T. The checking account options include:

BB&T Fundamental Checking-This is a basic account that comes with a monthly fixed fee that is easy on almost any budget. This account includes a monthly maintenance fee of $5

BB&T Bright Checking-For people who plan set up a direct deposit for paycheck or a regular deposit. This account includes a maintenance fee of $12 a month, but you can always avoid it.

Elite Gold-This account is designed people who have a high-balance account or mortgage with the bank. The bank requires a monthly fee of $30 but the fee can be waived if you don’t meet the restrictions

Student checking-This is the perfect account for students who are looking for a stress-free checking with zero balance requirement. This account does not have a monthly maintenance fee

Senior checking-This account is for those people who are at least 55 years old, easily-waived maintenance fees and want free checks. The account has a monthly maintenance fee of $10, but you can avoid it.

BB&T Bank offers two different types of savings accounts for people who bank with the bank. Just like the varying checking account, all the savings accounts are designed to benefit certain consumers and with its own restrictions and benefits.

Both the savings accounts include online banking, mobile banking, account alerts and combined statements. The savings accounts can be broken down into:

BB&T eSavings-This account is meant for customers who are looking for competitive interest rates. This account has not interest compounded daily and there is no minimum deposit.

Investor’s Deposit Account-If you are an investor looking for premium interest rates, then this account will meet your needs. The minimum deposit requirement is $10,000 and the interest is usually compounded in a tiered system

Downsides

BB&T Bank has a number of downsides that you should know:

BB&T Bank also offers insurance services. But the insurance services are not insured by FDIC and are not guaranteed by the bank. In addition, the insurance is not backed by any federal government agency or state. The value of the insurance may also go down.

BB&T Bank is only found in 16 states in the United States. This means a large part of a large portion is eliminated and may therefore not be an option for certain prospective customers.

A majority of BB&T Bank accounts require monthly fee. Although some accounts have requirements that if met can help you avoid the charges, that option has not been provided for all accounts.

Conclusion

BB&T Bank offers a number of banking and lending services that are common in the industry. But they offer a number of options designed to help consumers get the best banking experience.

If you choose to bank with BB&T Bank, you should expect a number of savings and checking accounts to choose from, options for different consumer situations and, individualized attention on investing endeavors.


Источник: https://www.login-bank.org/bbt-bank/

BB&T Merchant Services Review

Pros

  • Next-day funding available
  • Free business checking account
  • eCheck processing offered
  • Interchange-plus pricing available

Cons

  • No pricing disclosures online
  • A three-year contract with an automatic renewal clause
  • An early termination fee of $195-$295
  • Tiered pricing offered
  • Expensive for low-volume merchants

BB&T Merchant Services Overview

When launching your own business, a natural first step is to open a business bank account. It’s what makes everything feel more official. However, at some point, you’ll discover that you also need a separate, mysterious thing called a merchant account if you want to accept credit card payments from your customers.

A merchant account — sounds kind of bank-ish, right? I may have just invented that word, but let’s say “bank-ish” means something you’d sign up for at a bank. In fact, many banks do have Merchant Service Provider (MSP) subsidiaries or partners that can hook you up with a merchant account. A bank itself is not usually a direct credit card processor, however. Behind the scenes, the bank is typically using one of several major processors to facilitate credit and debit transactions — Fiserv (formerly First Data), TSYS (now part of Global Payments), Worldpay, or Elavon, to name just a few.

BB&T Merchant Services is an MSP subsidiary of a relatively large bank called BB&T (Branch Banking & Trust Company), which is based in North Carolina and operates out of the southern and eastern regions of the US.

Your business must be based in one of these states to qualify for a BB&T merchant account.

It’s been around since 1872, which helps explain the old-timey-sounding name. Branch Banking & Trust Company is the acquiring bank for all merchant accounts established via its BB&T Merchant Services subsidiary. As such, BB&T Merchant Services boasts the largest completely bank-owned merchant portfolio in the US while also relying on large processors (such as TSYS/Global Payments) for some of its infrastructure for processing.

In December 2019, the entire BB&T banking organization merged with SunTrust, creating a new business entity named Truist. According to the press release announcing the merger, it will take at least two years to rebrand both former companies and their divisions to the Truist brand. At the time of this writing, the BB&T Merchant Services name is still in use, including on the company website. For this reason, we’ll continue to refer to the company as BB&T Merchant Services to avoid any possible confusion. However, you should be aware that at some point, the company will probably be rebranded as ‘Truist Merchant Services.’

If I’ve already lost you with all this talk of acquirers, processors, and subsidiaries, not to worry. What I’d really like you to know about merchant accounts is that banks aren’t the only entities that sell them. You’ll notice that none of our highest-rated merchant account providers are banks. Nevertheless, it’s no surprise that using your bank as your merchant account provider is the option many business owners end up with by default. This is likely the exact situation with many of BB&T’s small business customers. Unless they’d already done their research, they wouldn’t know about the myriad of other options out there.

Banks do present the advantage of keeping all of your funds flowing in and out of one place, often supplying your merchant account in addition to your checking account, SMB loans, and other financial services. By bundling services with BB&T, you also “may qualify” for a free business checking account as a perk for signing up for a new merchant account. On top of that, you’ll receive next-day funding if your merchant account deposits go directly to your BB&T business checking account.

Unfortunately, these benefits lose their luster when you start exploring the contract terms and fees with BB&T. You could easily be locked into a long-term agreement with an early termination fee of $200-$300 and placed on an undesirable tiered pricing plan to boot. These are common traps merchants fall into when already in the mode of accepting whatever default services their bank offers. Please see our article, Should You Open A Merchant Account With Your Bank? for a more in-depth discussion of the pros and cons of this option.

So what is the final verdict on BB&T Merchant Services? Well, we do have a whole section for that at the end of the review, but you’ve probably already noticed the score of 3 out of 5 stars. BB&T Merchant Services is a very average provider in an industry where the average isn’t very attractive to small business owners. The company could be recommendable to some businesses, but only with lots of caveats and under quite specific circumstances. Read on to learn more!

Table of Contents

Products & Services

Let’s begin with a little background on how the BB&T website is arranged. Rather than having its own website, BB&T Merchant Services is currently a sub-section of a sub-section of the main BB&T webpage. If you make it to the “Commercial” tab, then select the “Commercial Services” menu, then locate “Merchant Services” from the list, you’ve finally arrived. Clearly, most BB&T merchant accounts come from existing BB&T banking customers, not from aggressive website marketing to the outside world. Note that within the next year or two, this information will migrate to the Truist website, where it will probably be just as difficult to find as it is now.

You won’t find a whole lot of detail on the site, but there’s a little bit of helpful information to be gleaned from the sparse marketing-speak. I’ll cover the basics here, and let you peruse BB&T’s pages at your leisure if you’re interested in signing up with them.

    • Merchant Accounts: BB&T Merchant Services is the MSP that sets up your merchant account, and BB&T-proper owns that account. You must be located within a state where BB&T has local branches to obtain an account with them. I get the impression that TSYS/Global Payments is the favored partner for processing infrastructure these days, but it’s not uncommon for some MSPs to use multiple back-end processors.
    • Next-Day Funding: Link your BB&T business bank account with your merchant account and receive next-day funding. Here is BB&T’s example from the FAQ: “If you batch out transactions on Monday, they will show in your account on Tuesday at 12:00 AM ET and be available for withdrawal on Wednesday morning.” Be sure to check with BB&T about specific timing, though. Besides the fact that we don’t know if this example scenario is still current, “next day” is already very open to interpretation in the world of merchant accounts. Timing for payouts to non-BB&T checking accounts is not disclosed.
  • Payment Gateway & Virtual Terminal: As far as we can tell, BB&T is (or at least was) an Authorize.Net gateway reseller. However, BB&T hasn’t provided a lot of information. Unfortunately, you won’t get any discounts on Authorize.Net’s regular fees by bundling its gateway with your BB&T merchant account.
  • Countertop Credit Card Terminals: BB&T mentions the Ingenico iCT220 and the Verifone VX520 on its website but doesn’t provide any further details. Both of these terminals are capable of processing EMV and NFC-based payment methods, making them excellent choices for any retail business. Terminals can be purchased outright or paid via six monthly installments. There are also some complaints against the company regarding terminal leases, which we strongly recommend against. It’s possible that these are old complaints and that BB&T no longer offers leases, but keep an eye out for this issue when obtaining your processing equipment.
  • Tablet POS: The cloud-based POS BB&T has promoted in the past is unnamed. I was previously told over the phone that the company offers a proprietary, Android-based system called Merge POS. However, these days, the website advertises that it’s also iPad compatible, so I cannot say for certain that it’s the same system or a new one. BB&T likely resells or is at least compatible with other industry-standard third-party POS systems.
  • Mobile Payments: If you are a mobile merchant, BB&T can set you up with a pricing plan and card reader (see more info in the Fees & Rates section of this review). Again, we have no names, but we can at least be sure it’s an up-to-date system that supports chip card and contactless payments.
  • ACH & eCheck Processing:ACH payments should be handled through your payment gateway (e.g., Authorize.Net), but ask about additional fees. You can also process traditional paper checks as echecks using a standalone paper check scanner.
  • Gift & Loyalty Cards: This is referenced in a few places, and the resource center links to Valutec for this service. At one point, “integrated loyalty programs on select solutions” is thrown out there, presumably to pique your curiosity about what those “select solutions” might be.
  • Reporting & Analytics: The online portal for accessing transaction data and reports is called Merchant Connection. BB&T also partners with Insights by Womply for broader analytics functions, such as monitoring competitor data and online reputation management. I am not able to find any information about “Merchant Connection,” so either it’s a proprietary solution or BB&T got the name of the product wrong on its website (which, honestly, happens a lot more than you might think with these mid-tier processors).
  • PCI Compliance: BB&T partners with Trustwave to help ensure your system meets data protection requirements. Watch for a fee for this as well as a non-compliance fee if your account becomes non-compliant for any reason.

Several other features are given the most-passing-of-passing mentions (shopping cart integration, QuickBooks syncing, fraud protection, recurring billing, interactive voice response (IVR) payments, and more). I do not see anything particularly exciting or unique, and the lack of name disclosures makes me raise an eyebrow.

The highlighted service is probably next-day funding — if you hook up your BB&T business checking account to your merchant account. Still, this is a big bank that partners with a big processor and many “Value-Added Resellers,” which means BB&T can probably get you what you need in the way of products and services for your merchant account. The real question is the cost, which we’ll cover next.

Fees & Rates

BB&T provides no specifics about rates or fees on its main website. In a previous update of this review, I grabbed a few quick pricing details for smaller, startup-type businesses over the phone. Things tend to get awkward really fast in these calls when you’re not a merchant, but I did my best. Thus, the plans below are just a couple of incomplete reference examples. According to the rep, both plan types are processed through TSYS (now Global Payments).

Mobile Plan

  • Processing Rate: 2.79% + $0.10 per transaction (inquire about the keyed-in rate, which could be higher)
  • Setup Fee: $100
  • Card Reader: $59 for the plug-in model, $89 for the Bluetooth-connected model
  • Mastercard Annual Fee: $15
  • Monthly Minimum Fee: $25 per month

When compared to providers that specialize in low-volume mobile processing, this is definitely on the expensive side. The $100 setup fee is particularly punitive, especially considering you’re probably already banking with BB&T if you’re considering this plan. I don’t like to see a monthly minimum with low-volume plans either, and this could especially hurt seasonal merchants.

Retail Simple Startup Plan

These are monthly subscription plans for more permanent business locations. I was quoted a sliding scale of flat monthly fees (between $39 and $150) based on my transaction volume, up to $5,000 per month. It sounded like you’d probably bounce around between pricing levels, depending on your volume in a given month. The plans were presented as “simple” for merchants, but it sounded “simple” in a way that keeps merchants in the dark on what they could be saving if they took the time to understand the more “complicated” options (i.e., interchange-plus pricing) out there!

Additional Products

  • Merge Android POS: 2.49% per transaction + $59.00 per month
  • Authorize.Net Gateway: $24.99 per month + $0.06 per transaction (when added to the Retail Startup Plan)

We didn’t get around to discussing other potential fees (such as PCI compliance fees or statement fees), nor incidentals (such as chargeback fees). Meanwhile, I confirmed with a rep that interchange-plus pricing is, in fact, offered at higher volumes. I’d only seen small glimmers of this possibility, and that was within merchant complaints about possible padding of interchange rates. What I can tell you is that the BB&T merchant guide includes a discussion of tiered pricing, along with a sample statement in the tiered format. I would not recommend settling for this opaque pricing structure, whether you ultimately choose BB&T Merchant Services or a competing provider.

Overall, I was unimpressed with the pricing I was quoted. I can only hope the outlook is better for higher-volume merchants. This is a rare case in which it would be nice if the information online is truly as outdated as it seems!

A portion of a sample statement. Mid- and non-qualified rates indicate an opaque tiered pricing model.

Contract Length & Early Termination Fee

Unless you’re on the Mobile Plan with BB&T (and I wouldn’t recommend that), expect a three-year contract with automatic one-year renewals, plus an early termination fee (ETF) of $195-$295 as the default account setup. We’ve seen this in feedback from merchants as well as from BB&T itself. For example, below are excerpts from an online promotion from right before the EMV liability shift in 2015. If you were already processing at least $100K per year, switching your merchant account to BB&T scored you a free EMV card terminal. The following conditions were in the footnote:

Three-year contract term required. Early termination of this agreement by Merchant within one year from the date of original account signing by all parties will result in a termination fee of $295 per terminated merchant account. Early termination of this agreement at any time during the second or third year from the date of signing or within any successive one year renewal term will result in a termination fee of $195 per terminated merchant account.

I’m sure you can see right through the math BB&T has done here. Most, if not all, of the cost of a “free” terminal can be recouped in processing fees and other monthly or annual charges over the course of the long-term contract. If you leave early (even within one of your renewal terms), the cancellation fee will cover the remaining cost. These offers are not uncommon in the processing industry, and the reason is not that merchants are getting an amazing deal.

As of 2020, BB&T seems to have dropped this misleading offer. While the company still promotes a “Merchant Assurance” program on its website, it no longer mentions “free” processing equipment, long-term contracts, or early termination fees. In fact, it doesn’t make any specific offers at all. That doesn’t mean that these kinds of offers have gone away — it merely means that BB&T is no longer actively advertising them. You can and should expect that any offer from BB&T will come with a standard three-year contract, an automatic renewal clause, and an early termination fee (ETF). However, these terms are subject to negotiation, so you should, at the very least, ask for a written waiver of the ETF. While this won’t give you a true month-to-month contract, it does give you the flexibility to switch to a different provider without having to pay an expensive penalty.

“Free” equipment offers haven’t gone away, either. Providers such as BB&T know that most small retail businesses only need one terminal, so loaning one out to a merchant while their merchant account remains active can be an effective enticement to get them to agree to a long-term contract. In most cases, you’ll have to choose between buying your equipment outright (but not having a long-term commitment) or saving money on a terminal (but having to stay with the company for at least three years). We usually recommend that you forego the “free” terminal and avoid a long-term commitment. We’ve noted in the course of reviewing many merchant complaints that problems — especially gradually increasing fees and rates – tend to start happening after you’ve been with the company for six months to a year, but before you can get out of your contract without penalty. An even better option is to sign up with a provider that offers true month-to-month billing to all their customers — without having to ask for it.

Sales & Advertising Transparency

I have a swirling mixture of thoughts about BB&T’s transparency. On the one hand, there are no hard pricing figures disclosed on its website, nor any clear statements about how pricing is handled. This approach used to be industry-standard, but we’ve come to expect much better from top merchant account providers.

The only published, concrete pricing information I could find for BB&T was a simplistic sample statement that left out some important monthly and annual fees. Adding to the problem, the whole merchant services portion of the BB&T website is horrifically vague. I consider this a transparency issue.

While BB&T seemed pretty open about pricing details over the phone, I had to press a bit sometimes to get all the fees. This is pretty normal and not terribly alarming — the important thing is what eventually comes to you in writing. What I did like, though, was that calling the sales number connected me to the direct lines of eight different internal sales reps working out of the corporate headquarters. Local BB&T branches also employ sales reps who can meet with you to open and service your account. Except for the value-added resellers (VARs) working with larger clients to set up advanced systems, the entire sales team is internal. This helps keep issues such as a lack of sales oversight and poor training — rampant in the merchant services industry — to a minimum.

On another positive note, I located a few online ads for BB&T, which were more transparent than we typically see in this industry. The ads included footnotes with terms and conditions — even crappy conditions, such as early termination fees and long-term contracts! (Which is…good?) The footnote print was even normal-sized:

 

Check out the perfectly normal size of the footnote! The early termination fee and three-year contract are all spelled out for you (so you can avoid them!).

Unfortunately, I never got a response when I reached out as a reviewer to ask some clarifying questions about BB&T’s pricing, products, and its outdated website. I find if I can talk to someone at the company, especially when the website is outdated, the situation is often not as bad as first impressions would indicate. The jury is still out for now. It’s also unclear whether sales practices under the new Truist brand will be an improvement or if it will continue to be “business as usual.”

Customer Service & Technical Support

BB&T Merchant Services references its “trained in-house customer service and support teams” a couple of times. Customer support hours are listed on most of the Merchant Services pages as Monday-Friday, 8:30 AM-midnight, and Saturday, 10:30 AM-midnight. When I reached out via the merchant support email address, the auto-response told me the hours I could reach someone over the phone were only weekdays from 8:30 AM-9:00 PM. The General FAQ also lists this second set of hours. This frustrating inconsistency is a major reason to despise the BB&T website.

Technical support is covered 24/7/365, but you will be transferred to third-party support (e.g., your processor or equipment provider) after hours. That might be midnight, but it might also be 9:00 PM, who can say? Live chat during business hours is also an option, and it worked quite well when I tried it.

The online resource center is so outdated that it’s almost laughable. You won’t find dedicated social media accounts for the merchant services division, and BB&T Merchant Services is not even listed as one of the company’s subsidiaries. How well does BB&T Merchant Services operate when you call? Happily, I reached a live operator in North Carolina quite easily during business hours, after being shunted through a detailed automated menu. I appreciated the separate options for equipment and software training, PCI certification, chargeback management, ordering supplies, and other issues. I have to admit that BB&T certainly gives the initial impression of competence in this area, but we’d like to hear directly from merchants on this matter.

Please let us know in the Comments section below if you have had any direct experience with BB&T’s merchant support.

User Reviews

Negative Reviews & Complaints

BB&T Merchant Services does not have its own separate BBB profile. Complaints against the organization are instead filed against its parent company, Branch Banking & Trust. With the recent merger of BB&T and SunTrust, the complaint picture is further complicated, as all complaints against both companies are now consolidated under the Truist profile. That profile currently shows a whopping 810 complaints filed within the last three years, with 545 of those complaints filed within the last twelve months. These numbers will probably be even higher by the time you read this, as new complaints seem to come in every day. However, very few of these complaints (and none of the more recent ones) relate to BB&T’s Merchant Services division. As such, the company’s BBB profile is not a useful source of information about specific issues that merchants are experiencing. We also don’t place much stock in BB&T’s A+ rating, given the high number of complaints.

If you dig deep enough, you will find many of the standard complaints that are most often filed against merchant service providers: held funds, fees that were undisclosed at signing, poor customer service, and others. A couple of merchants have cited subtle or hidden fee increases over time, which is quite disturbing. If there’s a silver lining, it’s that I don’t see an indication of any widespread, systemic problems that occur over and over. The most common complaint I read was about the early termination fee, either lamenting its existence or that it wasn’t disclosed during the sales process.

Do watch out for non-cancellable equipment leases with BB&T. Complaints about this issue are falling further into the past, but that doesn’t mean you shouldn’t keep up your guard.

Positive Reviews & Testimonials

If negative reviews specifically about the merchant services subsidiary of BB&T are hard to find, positive reviews are that much harder. You can find plenty of love for BB&T checking and savings accounts at sites such as WalletHub, but there’s not much fanfare about merchant accounts. To be fair, “merchant accounts” and “fanfare” don’t typically go hand-and-hand anyway.

If you think BB&T Merchant Services has gathered any online testimonials for its website…well… I’ve just caught you skimming this review! I’ll say it again in case you missed it: The merchant services section of the BB&T site is totally lame, intentionally vague, and a disgrace to the company.

Too harsh? I’ll be pleased to be proven wrong! Do you have a positive experience with BB&T Merchant Services to share? The Comments section of this review awaits.

Final Verdict

Here’s what we like about BB&T Merchant Services: the internal sales team, the relatively responsive customer service, and the next-day funding if you link your BB&T business checking account. Our dislikes? The unhelpful website, no publicly available pricing, and poor default contract terms and fees come to mind. The allegations of interchange rate padding or subtle rate-creep are also concerning, but I need to see wider-spread evidence of this before calling it a systemic problem. Overall, complaints about BB&T Merchant Services are sparse.

It comes down to this: There is no pressing reason to go with BB&T Merchant Services for credit card processing if you don’t already bank with BB&T. If you’re already a client of BB&T, a merchant account through them could be a viable option, but only if you secure a plan that is much better than the default setup. There’s nothing inherently wrong with going to your bank to sign up for a merchant account, especially if you’ve enjoyed great service in the past and just love your local branch.

Just make sure you come ultra-prepared.

Merchant services are a whole different ballgame with different rules. Plus, it often involves a separate department or even a separate company altogether. Know what the top providers in the industry offer, and don’t settle for less. For starters, steer clear of any tiered pricing, long-term contracts, or early termination fees. Interchange-plus pricing is allegedly possible with BB&T, and that’s your most transparent pricing option. You also have the power to negotiate a waiver of the early termination fee.

If you’re a low-volume merchant that does mostly mobile card processing, I can’t close this review without advising you that there are plenty of better options than BB&T. Square comes to mind, as it offers great value and competitive pricing. Also, many processors provide quick funding, regardless of where your funds are ultimately deposited. Not to mention, the pricing for BB&T’s mobile plan is pretty cringe-worthy. Don’t get sucked into it just because BB&T is your beloved bank.

We should also point out that the recent merger between BB&T and SunTrust to create Truist is unlikely to lead to a noticeable improvement in the company’s merchant services division. Mergers like this inevitably cost a lot of money to implement, and companies tend to pass those costs onto their customers wherever and whenever they can. If you’ve been with BB&T for a long time and now find yourself working with Truist, you should expect your costs to go up, not down.

For all these reasons, we can’t justify awarding BB&T Merchant Services more than 3 out of 5 stars. It’s on par with other so-so processors in the industry and thus completely average, with glimmers of potential under the right circumstances.

What’s your experience with BB&T been like? We’d love to hear your thoughts.




Check Out Our Preferred Credit Card Processors 🏆

*Our preferred processors use fully transparent Interchange-plusWith interchange-plus (cost-plus) pricing, you pay the ‘wholesale’ rates set by the card brands (Visa, Mastercard, etc.), plus a small markup on each transaction. These wholesale fees vary depending on the card, but the average is about 1.8%. By separating out this unavoidable wholesale cost, you can ensure that you are not being ripped off on the markup. This is why we recommend interchange-plus pricing. pricing.

We've done in-depth research on each and confidently recommend them.

Check Out Our Preferred Credit Card Processors 🏆

*Our preferred processors use fully transparent Interchange-plusWith interchange-plus (cost-plus) pricing, you pay the ‘wholesale’ rates set by the card brands (Visa, Mastercard, etc.), plus a small markup on each transaction. These wholesale fees vary depending on the card, but the average is about 1.8%. By separating out this unavoidable wholesale cost, you can ensure that you are not being ripped off on the markup. This is why we recommend interchange-plus pricing. pricing.

We've done in-depth research on each and confidently recommend them.

To learn more about how we score our reviews, see our Credit Card Processor Rating Criteria. Источник: https://www.merchantmaverick.com/reviews/bbt-merchant-services-review/

How to Nickname Your Accounts

Nicknaming your BECU accounts in Online Banking can be a great way to organize and personalize your budgeting and spending. Here's a quick guide that explains how to do it, and how you could benefit from it.

What Are Account Nicknames?

Account nicknames are a way to easily identify and personalize your accounts in Online Banking. Using this feature is especially helpful if you have multiple checking or savings accounts, credit cards, or other types of loans.

Benefits of Nicknaming Accounts

  • Can help you save for a financial goal, such as 'House Remodel' or 'Wedding'
  • Can help you create and manage different household budgets, such as 'Dining Out Budget'.
  • Can help you manage multiple auto loans within a single shared Online Banking account. 'Dan's Car' or 'Allison's Car'.

How to Nickname Your Accounts

Naming your accounts in Online Banking is easy and can be done as often as you'd like. Just follow these steps:

1. In Online Banking, click Edit Profile in the top-left corner of the home screen.

In Online Banking, click Edit Profile in the top-left corner of the home screen.

2. You'll be taken to the Profile Settings screen. Select Manage Account View

You'll be taken to the Profile Settings screen. Select Manage Account View.

3. This will take you to the Account Display menu, where you'll see a list of your accounts, including the account numbers, descriptions, and nicknames.

4. Under Account Nickname, simply type what you want to call that account. Click Save My Changes when done.

You'll then see your new nickname(s) appear in your Online Banking dashboard.

Extra tip: If you've set up an automatic savings plan with us, you can also use the Account Display screen to hide the account you've set to receive the automatic transfers. Just uncheck the Display Online box next to the account you want hidden, and you won't see that account in your Online Banking any longer. You can check this box at any time to see this account again.

Nickname an Account

Источник: https://www.becu.org/support/nickname-accounts

How To Find and Use Your BB&T Login

 How To Find and Use Your BB&T Login

BB&T is a well established bank that operates in more than 1,700 branches across 15 states and Washington, D.C. They offer a variety of account options that can help their customers find whats right for them. Read our guide to learn how to access your BB&T Bank account.


Table of Contents

How to Log In From a Computer

You can start by visiting the bank’s website:

  1. Go to the BB&T homepage.
  2. Enter your user ID and password in the boxes on the right-hand side of the screen.
  3. Click log in.

You can also see a blue button near the upper right corner of each page on the BB&T Website that you can click to log in. Once you click the button, you can enter your user ID and password from there.


How to Login From a Mobile Phone or Tablet

Download the BB&T mobile app and manage your account wherever and whenever!

  1. Download the BB&T mobile app from the App Store or Google Play.
  2. Open the app on your phone.
  3. Enter your user ID and password when prompted.

Once you are logged in, you can access and do what you need to do from your smartphone or tablet.


How to Retrieve Forgotten Username or Password

You can still access your user ID or reset your password, you’ll just need to provide BB&T basic information about your account.

To retrieve your user ID:

  1. Go to the BB&T homepage.
  2. Below the gold “Log in” bar on the right side of the page, click the “Forgot user ID?” link.
  3. Select your account type and click “Continue.”
  4. You will need:
    • Your BB&T account or card number
    • Last five digits of your Social Security number
    • Last name
    • ZIP code
  5. Email address or phone number
  6. Enter that information and click continue.

To reset your password:

  1. Go to the BB&T homepage.
  2. Below the gold “Log in” bar on the right side of the page, click the “Reset your Password?” link.
  3. You will need:
    • Email address
    • Last five digits of your Social Security number, employee identification number or Tax ID number
    • User ID
  4. Enter them and click continue to reset your password.

Keep i mind that you need your user ID in order to reset your password, so if you lost or don’t know both, you will need to start with the user ID reset process.


How to View Your Bank Statements

You can use BB&T CashManager OnLine to review your statements:

  1. Log in to CashManager OnLine.
  2. Go to the Reports tab in the navigation menu.
  3. Select “Information Reporting.”
  4. Click “Image Statements.”

You can also see your past statements available to view there. However, if you prefer paper statements, you can call the client support team at 1-800-774-8179.


How to Contact BB&T Bank with Account Problems

If you need help with your account, you can contact BB&T through:

  • Online: You can send a message to BB&T by logging in to your online account.
  • In person: Visit the nearest BB&T branch to speak with someone about your issue.
  • By phone: Call BB&T at 1-800-226-5228 with any questions.
    • Associates are available over the phone from 6 a.m. to midnight ET.
    • Deaf or hard of hearing customers can call the TDD line at 1-888-833-4228.

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Bottom Line

Online banking can be beneficial for you because instead of having to visit a physical branch to conduct business, or mail out checks using the postal service, you can do it all on your computer or other devices.

In addition, check out the latest BBT Bank Promotions! Furthermore, if you’re interested on banking with BB&T read our bank review and see if their services if what you’re looking for.

Not your bank? If you’re banking with another institution, you can check out our bank guide master list to help you with your banking questions or browse through our archives.

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Filed under: Bank Guides

Disclaimer: These responses are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.

About Rijea Donayre

Rijea Donayre is the go-to for the latest promotions. She helps readers find the best way to save money - her goal is to provide readers with information about the best promotions and deals to help them save as much as possible. When she isn't working, you'll find Rijea spending most of her time at boba shops, hanging out with her friends and family, or playing with her dogs.

Источник: https://www.hustlermoneyblog.com/bbt-login/

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BB&T Merchant Services Review

Pros

  • Next-day funding available
  • Free business checking account
  • eCheck processing offered
  • Interchange-plus pricing available

Cons

  • No pricing disclosures online
  • A three-year contract with an automatic renewal clause
  • An early termination fee of $195-$295
  • Tiered pricing offered
  • Expensive for low-volume merchants

BB&T Merchant Services Overview

When launching your own business, a natural first step is to open a business bank account. It’s what makes everything feel more official. However, at some point, you’ll discover that you also need a separate, mysterious thing called a merchant account if you want to accept credit card payments from your customers.

A merchant account — sounds kind of bank-ish, right? I may have just invented that word, but let’s say “bank-ish” means something you’d sign up for at a bank. In fact, many banks do have Merchant Service Provider (MSP) subsidiaries or partners that can hook you up with a merchant account. A bank itself is not usually a direct credit card processor, however. Behind the scenes, the bank is typically using one of several major processors to facilitate credit and debit transactions — Fiserv (formerly First Data), TSYS (now part of Global Payments), Worldpay, or Elavon, to name just a few.

BB&T Merchant Services is an MSP subsidiary of a relatively large bank called BB&T (Branch Banking & Trust Company), which is based in North Carolina and operates out of the southern and eastern regions of the US.

Your business must be based in one of these states to qualify for a BB&T merchant account.

It’s been around since 1872, which helps explain the old-timey-sounding name. Branch Banking & Trust Company is the acquiring bank for all merchant accounts established via its BB&T Merchant Services subsidiary. As such, BB&T Merchant Services boasts the largest completely bank-owned merchant portfolio in the US while also relying on large processors (such as TSYS/Global Payments) for some of its infrastructure for processing.

In December 2019, the entire BB&T banking organization merged with SunTrust, creating a new business entity named Truist. According to the press release announcing the merger, it will take at least two years to rebrand both former companies and their divisions to the Truist brand. At the time of this writing, the BB&T Merchant Services name is still in use, including on the company website. For this reason, we’ll continue to refer to the company as BB&T Merchant Services to avoid any possible confusion. However, you should be aware that at some point, the company will probably be rebranded as ‘Truist Merchant Services.’

If I’ve already lost you with all this talk of acquirers, processors, and subsidiaries, not to worry. What I’d really like you to know about merchant accounts is that banks aren’t the only entities that sell them. You’ll notice that none of our highest-rated merchant account providers are banks. Nevertheless, it’s no surprise that using your bank as your merchant account provider is the option many business owners end up with by default. This is likely the exact situation with many of BB&T’s small business customers. Unless they’d already done their research, they wouldn’t know about the myriad of other options out there.

Banks do present the advantage of keeping all of your funds flowing in and out of one place, often supplying your merchant account in addition to your checking account, SMB loans, and other financial bbt online login. By bundling services with BB&T, you also “may qualify” for a free business checking account as a perk for signing up for a new merchant account. On top of that, you’ll receive next-day funding if your merchant account deposits go directly to your BB&T business checking account.

Unfortunately, these benefits lose their luster when you start exploring the contract terms and fees with BB&T. You could easily be locked into a long-term agreement with an early termination fee of $200-$300 and placed on an undesirable tiered pricing plan to boot. These are common traps merchants fall into when already in the mode of accepting whatever default services their bank offers. Please see our article, Should You Open A Merchant Account With Your Bank? for a more in-depth discussion of the pros and cons of this option.

So what is the final verdict on BB&T Merchant Services? Well, we do have a whole section for that at the end of the review, but you’ve probably already noticed the score of 3 out of 5 stars. BB&T Merchant Services is a very average provider in an industry where the average isn’t very attractive to small business owners. The company could be recommendable to some businesses, but only with lots of caveats and under quite specific circumstances. Read on to learn more!

Table of Contents

Products & Services

Let’s begin with a little background on how the BB&T website is arranged. Rather than having its own website, BB&T Merchant Services is currently a sub-section of a sub-section of the main BB&T webpage. If you make it to the “Commercial” tab, then select the “Commercial Services” menu, then locate “Merchant Services” from the list, you’ve finally arrived. Clearly, most BB&T merchant accounts come from existing BB&T banking customers, not from aggressive website marketing to the outside world. Note that within the next year or two, this information will migrate to the Truist website, where it will probably be just as difficult to find as it is now.

You won’t find a whole lot of detail on the site, but there’s a little bit of helpful information to be gleaned from the sparse marketing-speak. I’ll cover the basics here, and let bbt online login peruse BB&T’s pages at your leisure if you’re interested in signing up with them.

    • Merchant Accounts: BB&T Merchant Services is the MSP that sets up your merchant account, and BB&T-proper owns that account. You must be located within a state where BB&T has local branches to obtain an account with them. I get the impression that TSYS/Global Payments is the favored partner for processing infrastructure these days, bbt online login it’s not uncommon for some MSPs to use multiple back-end processors.
    • Next-Day Funding: Link your BB&T business bank account with your merchant account and receive next-day funding. Here is BB&T’s example from the FAQ: “If you batch out transactions on Monday, they will show in your account on Tuesday at 12:00 AM ET and be available for withdrawal on Wednesday morning.” Be sure to check with BB&T about specific timing, though. Besides the fact that we don’t know if this example scenario is still current, “next day” is already very open to interpretation in the world of merchant accounts. Timing for payouts to non-BB&T checking accounts is not disclosed.
  • Payment Gateway & Virtual Terminal: As far as we can tell, BB&T is (or at least was) an Authorize.Net gateway reseller. However, BB&T hasn’t provided a lot of information. Unfortunately, you won’t get any discounts on Authorize.Net’s regular fees by bundling its gateway with your BB&T merchant account.
  • Countertop Credit Card Terminals: BB&T mentions the Ingenico iCT220 and the Verifone VX520 on its website but doesn’t provide any further details. Both of these terminals are capable of processing EMV and NFC-based payment methods, making them excellent choices for any retail business. Terminals can be purchased outright or bbt online login via six monthly installments. There are also some complaints against the company regarding terminal leases, which we strongly recommend against. It’s possible that these are old complaints and that BB&T no longer offers leases, but keep an eye out for this issue when obtaining your processing equipment.
  • Tablet POS: The cloud-based POS BB&T has promoted in the past is unnamed. I was previously told over the phone that the company offers a proprietary, Android-based system called Merge POS. However, these days, the website advertises that it’s also iPad compatible, so I cannot say for certain that it’s the same system or a new one. BB&T likely resells or is at least compatible with other industry-standard third-party POS systems.
  • Mobile Payments: If you are a mobile merchant, BB&T can set you up with a pricing plan and card reader (see more info in the Fees & Rates section of this review). Again, we have no names, but we can at least be sure it’s an up-to-date system that supports chip card and contactless payments.
  • ACH & eCheck Processing:ACH payments should be handled through your payment gateway (e.g., Authorize.Net), but ask about additional fees. You can also process traditional paper checks as echecks using a standalone paper check scanner.
  • Gift & Loyalty Cards: This is referenced in a few places, and the resource center links to Valutec for this service. At one point, “integrated loyalty programs on select solutions” is thrown out there, presumably to pique your curiosity about what those “select solutions” might be.
  • Reporting & Analytics: The online portal for accessing transaction data and reports is called Merchant Connection. BB&T also partners with Insights by Womply for broader analytics functions, such as monitoring competitor data and online reputation management. I am not able to find any information about “Merchant Connection,” so either it’s a proprietary solution or BB&T got the name of the product wrong on its website (which, honestly, happens a lot more than you might think with these mid-tier processors).
  • PCI Compliance: BB&T partners with Trustwave to help ensure your system meets data protection requirements. Watch for a fee for this as well as a non-compliance fee if your account becomes non-compliant for any reason.

Several other features are given the most-passing-of-passing mentions (shopping cart integration, QuickBooks syncing, fraud protection, recurring billing, interactive voice response (IVR) payments, and more). I do not see anything particularly exciting or unique, and the lack of name disclosures makes me raise an eyebrow.

The highlighted service is probably next-day funding — if you hook up your BB&T business checking account to your merchant account. Still, this is a big bank that partners with a big processor and many “Value-Added Resellers,” which means BB&T can probably get you what you need in the way of products and services for your merchant account. The real question is the cost, which we’ll cover next.

Fees & Rates

BB&T provides no specifics about rates or fees on its main website. In a previous update of this review, I grabbed a few quick pricing details for smaller, startup-type businesses over the phone. Things tend to get awkward really fast in these calls when you’re not a merchant, but I did my best. Thus, the plans below are just a couple of incomplete reference examples. According to the rep, both plan types are processed through TSYS (now Global Payments).

Mobile Plan

  • Processing Rate: 2.79% + $0.10 per transaction (inquire about the keyed-in rate, which could be higher)
  • Setup Fee: $100
  • Card Reader: $59 for the plug-in model, $89 for the Bluetooth-connected model
  • Mastercard Annual Fee: $15
  • Monthly Minimum Fee: $25 per month

When compared to providers that specialize in low-volume mobile processing, this is definitely on the expensive side. The $100 setup fee is particularly punitive, especially considering you’re probably already banking with BB&T if you’re considering this plan. I don’t like to see a monthly minimum with low-volume plans either, and this could especially hurt seasonal merchants.

Retail Simple Startup Plan

These are monthly subscription plans for more permanent business locations. I was quoted a sliding scale of flat monthly fees (between $39 and $150) based on my transaction volume, up to $5,000 per month. It sounded like you’d probably bounce around between pricing levels, depending on your volume in a given month. The plans were presented as “simple” for merchants, but it sounded “simple” in a way that keeps merchants in the dark on what they could be saving if they took the time to understand the more “complicated” options (i.e., interchange-plus pricing) out there!

Additional Products

  • Merge Android POS: 2.49% per transaction + $59.00 per month
  • Authorize.Net Gateway: $24.99 per month + $0.06 per transaction (when added to the Retail Startup Plan)

We didn’t get around to discussing other potential fees (such as PCI compliance fees or statement fees), nor incidentals (such as chargeback fees). Meanwhile, I confirmed with a rep that interchange-plus pricing is, in fact, offered at higher volumes. I’d only seen small glimmers of this possibility, and that was within merchant complaints about possible padding of interchange rates. What I can tell you is that the BB&T merchant guide includes a discussion of tiered pricing, along with a sample statement in the tiered format. I would not recommend settling for this opaque pricing structure, whether you ultimately choose BB&T Merchant Services or a competing provider.

Overall, I was unimpressed with the pricing I was quoted. I can only hope the outlook is better for higher-volume merchants. This is a rare case in which it would be nice if the information online is truly as outdated as it seems!

A portion of a sample statement. Mid- and non-qualified rates indicate an opaque tiered pricing model.

Contract Length & Early Termination Fee

Unless you’re on the Mobile Plan with BB&T (and I wouldn’t recommend that), expect a three-year contract with automatic one-year renewals, plus an early termination fee (ETF) of $195-$295 as the default account setup. We’ve seen this in feedback from merchants as well as from BB&T itself. For example, below are excerpts from an online promotion from right before the EMV liability shift in 2015. If you were already processing at least $100K per year, switching your merchant account to BB&T scored you a free EMV card terminal. The following conditions were in the footnote:

Three-year contract term required. Early termination of this agreement by Merchant within one year from the date of original account signing by all parties will result in a termination fee of $295 per terminated merchant account. Early termination of this agreement at any time during the second or third year from the date of signing or within any successive one year renewal term will result in a termination fee of $195 per terminated merchant account.

I’m sure you can see right through the math BB&T has done here. Most, if not all, of the cost of a “free” terminal can be recouped in processing fees and other monthly or annual charges over the course of the long-term contract. If you leave early (even within one of your renewal terms), the cancellation fee will cover the remaining cost. These offers are not uncommon in the processing industry, and the reason is not that merchants are getting an amazing deal.

As of 2020, BB&T seems to have dropped this misleading offer. While the company still promotes a “Merchant Assurance” program on its website, it no longer mentions “free” processing equipment, long-term contracts, or early termination fees. In fact, it doesn’t make any specific offers at all. That doesn’t mean that these kinds of offers have gone away — it merely means that BB&T is no longer actively advertising them. You can and should expect that any offer from BB&T will come with a standard three-year contract, an automatic renewal clause, and an early termination fee (ETF). However, these terms are subject to negotiation, so you should, at the very least, ask for a written waiver of the ETF. While this won’t give you a true month-to-month contract, it does give you the flexibility to switch to a different provider without having to pay an expensive penalty.

“Free” equipment offers haven’t gone away, either. Providers such as BB&T know that most small retail businesses only need one terminal, so loaning one out to a merchant while their merchant account remains active can be an effective enticement to get them to agree to a long-term contract. In most cases, you’ll have to choose between buying your equipment outright (but not having a long-term commitment) or saving money on a terminal (but having to stay with the company for at least three years). We usually recommend that you forego the “free” terminal and avoid a long-term commitment. We’ve noted in the course of reviewing many merchant complaints that problems — especially gradually increasing fees and rates – tend to start happening after you’ve been with the company for six months to a year, but before you can get out of your contract without penalty. An even better option is to sign up with a provider that offers true month-to-month billing to all their customers — without having to ask for it.

Sales & Advertising Transparency

I have a swirling mixture of thoughts about BB&T’s transparency. On the one hand, there are no hard pricing figures disclosed on its website, nor any clear statements about how pricing is handled. This approach used to be industry-standard, but we’ve come to expect much better from top merchant account providers.

The only published, concrete pricing information I could find for BB&T was a simplistic sample statement that left out some important monthly and annual fees. Adding to the problem, the whole merchant services portion of the BB&T website is horrifically vague. I consider this a transparency issue.

While BB&T seemed pretty open about pricing details over the phone, I had to press a bit sometimes to get all the fees. This is pretty normal and not terribly alarming — the important thing is what eventually comes to you in writing. What I did like, though, was that calling the sales number connected me to the direct lines of eight different internal sales reps working bbt online login of the corporate headquarters. Local BB&T branches also employ sales reps who can meet with you to open and service your account. Except for the value-added resellers (VARs) working with larger clients to set up advanced systems, the entire sales team is internal. This helps keep issues such as a lack of sales oversight and poor training — rampant in the merchant services industry — to a minimum.

On another positive note, I located a few online ads for BB&T, which were more transparent than we typically see in this industry. The ads included footnotes with terms and conditions — even crappy conditions, such as early termination fees and long-term contracts! (Which is…good?) The footnote print was even normal-sized:

 

Check out the perfectly normal size of the footnote! The early termination fee and three-year contract are all spelled out for you (so you can avoid them!).

Unfortunately, I never got a response when I reached out as a reviewer to ask some clarifying questions about BB&T’s pricing, products, and its outdated website. I find if I can talk to someone at the company, especially when the website is outdated, the situation is often not as bad as first impressions would indicate. The jury is still out for now. It’s also unclear whether sales practices under the new Truist brand will be an improvement or if it will continue to be “business as usual.”

Customer Service & Technical Support

BB&T Merchant Services references its “trained in-house customer service and support teams” a couple of times. Customer support hours are listed on most of the Merchant Services pages as Monday-Friday, 8:30 AM-midnight, and Saturday, 10:30 AM-midnight. When I reached out via the merchant support email address, the auto-response told me the hours I could reach someone over the phone were only weekdays from 8:30 AM-9:00 PM. The General FAQ also lists this second set of hours. This frustrating inconsistency is a major reason to despise the BB&T website.

Technical support is covered 24/7/365, but you will be transferred to third-party support (e.g., your processor or equipment provider) after hours. That might be midnight, but it might also be 9:00 PM, who can say? Live chat during business hours is also an option, and it worked quite well when I tried it.

The online resource center is so outdated that it’s almost laughable. You won’t find dedicated social media accounts for the merchant services division, and BB&T Merchant Services is not even listed as one of the company’s subsidiaries. How well does BB&T Merchant Services operate when you call? Happily, I reached a live operator in North Carolina quite easily during business hours, after being shunted through a detailed automated menu. I appreciated the separate options for equipment and software training, PCI certification, chargeback management, ordering supplies, and other issues. I have to admit that BB&T certainly gives the initial impression of competence in this area, but we’d like to hear directly from merchants on this matter.

Please let us know in the Comments section below if you have had any direct experience with BB&T’s merchant support.

User Reviews

Negative Reviews & Complaints

BB&T Merchant Services does not have its own separate BBB profile. Complaints against the organization are instead filed against its parent company, Branch Banking & Trust. With the recent merger of BB&T and SunTrust, the complaint picture is further complicated, as all complaints against both companies are now consolidated under the Truist profile. That profile currently shows a whopping 810 complaints filed within the last three years, with 545 of those complaints filed within the last twelve months. These numbers will probably be even higher by the time you read this, as new complaints seem to come in every day. However, very few of these complaints (and none of the more recent ones) relate to BB&T’s Merchant Services division. As such, the company’s BBB profile is not a useful source of information about specific issues that merchants are experiencing. We also don’t place much stock in BB&T’s A+ rating, given the high number of complaints.

If you dig deep enough, you will find many of the standard complaints that are most often filed against merchant service providers: held funds, fees that were undisclosed at signing, poor customer service, and others. A couple of merchants have cited subtle or hidden fee increases over time, which is quite disturbing. If there’s a silver lining, it’s that I don’t see an indication of any widespread, systemic problems that occur over and over. The most common complaint I read was about the early termination fee, either lamenting its existence or that it wasn’t disclosed during the sales process.

Do watch out for non-cancellable equipment leases with BB&T. Complaints about this issue are falling further into the past, but that doesn’t mean you shouldn’t keep up your guard.

Positive Reviews & Testimonials

If negative reviews specifically about the merchant services subsidiary of BB&T are hard to find, positive reviews are that much harder. You can find plenty of love for BB&T checking and savings accounts at sites such as WalletHub, but there’s not much fanfare about merchant accounts. To be fair, “merchant accounts” and “fanfare” don’t typically go hand-and-hand anyway.

If you think BB&T Merchant Services has gathered any online testimonials for its website…well… I’ve just caught you skimming this review! I’ll say it again in case you missed it: The merchant services section of the BB&T site is totally lame, intentionally vague, and a disgrace to the company.

Too harsh? I’ll be pleased to be proven wrong! Do you have a positive experience with BB&T Merchant Services to share? The Comments section of this review bbt online login Verdict

Here’s what we like about BB&T Merchant Services: the internal sales team, the relatively responsive customer service, and the next-day funding if you link your BB&T business checking account. Our dislikes? The unhelpful website, no publicly available pricing, and poor default contract terms and fees come to mind. The allegations of interchange rate padding or subtle rate-creep are also concerning, but I need to see wider-spread evidence of this before calling it a systemic problem. Overall, complaints about BB&T Merchant Services are sparse.

It comes down to this: There is no pressing reason to go with BB&T Merchant Services for credit card processing if you don’t already bank with BB&T. If you’re already a client of BB&T, a merchant account through them could be a viable option, but only if you secure a plan that is much better than the default setup. There’s nothing inherently wrong with going to your bank to sign up for a merchant account, especially if you’ve enjoyed great service in the past and just love your local branch.

Just make sure you come ultra-prepared.

Merchant services are a whole different ballgame with different rules. Plus, it often involves a separate department or even a separate company altogether. Know what the top providers in the industry offer, and don’t settle for less. For starters, steer clear of any tiered pricing, long-term contracts, or early termination fees. Interchange-plus pricing is allegedly possible with BB&T, and that’s your most transparent pricing option. You also have the power to negotiate a waiver of the early termination fee.

If you’re a low-volume merchant that does mostly mobile card processing, I can’t close this review without advising you that there are plenty of better options than BB&T. Square comes to mind, as it offers great value and competitive pricing. Also, many processors provide quick funding, regardless of where your funds are ultimately deposited. Not to mention, the pricing for BB&T’s mobile plan is pretty cringe-worthy. Don’t get sucked into it just because BB&T is your beloved bank.

We should also point out that the recent merger between BB&T and SunTrust to create Truist is unlikely to lead to a noticeable improvement in the company’s merchant services division. Mergers like this inevitably cost a lot of money to implement, and companies tend to pass those costs onto their customers wherever and whenever they can. If you’ve been with BB&T for a long time and now find yourself working with Truist, you should expect your costs to go up, not down.

For all these reasons, we can’t justify awarding BB&T Merchant Services more than 3 out of 5 stars. It’s on par with other so-so processors in the industry and thus completely average, with glimmers of potential under the right circumstances.

What’s your experience with BB&T been like? We’d love to hear your thoughts.




Check Out Our Preferred Credit Card Processors 🏆

*Our preferred processors use fully transparent Interchange-plusWith interchange-plus (cost-plus) pricing, you pay the ‘wholesale’ rates set by the card brands (Visa, Mastercard, etc.), plus a small markup on each transaction. These wholesale fees vary depending on the card, but the average is about 1.8%. By separating out this unavoidable wholesale cost, you can ensure that you are not being ripped off on the markup. This is why we recommend interchange-plus pricing. pricing.

We've done in-depth research on each and confidently recommend them.

Check Out Our Preferred Credit Card Processors 🏆

*Our preferred processors use fully transparent Interchange-plusWith interchange-plus (cost-plus) pricing, you pay the ‘wholesale’ rates set by the card brands (Visa, Mastercard, etc.), plus a small markup on each transaction. These wholesale fees vary depending on the card, but the average is about 1.8%. By separating out this unavoidable wholesale cost, you can ensure that you are not being ripped off on the markup. This is why we recommend interchange-plus pricing. pricing.

We've done in-depth research on each and confidently recommend them.

To learn more about how we score our reviews, see our Credit Card Processor Rating Criteria. Источник: https://www.merchantmaverick.com/reviews/bbt-merchant-services-review/
Bbt online login Bank

https://www.truist.com

Truist is here for better. BB&T hotels near university at buffalo SunTrust formed Truist with a shared purpose—to inspire and build better lives and communities. With our combined resources, collective passion, and commitment to innovation, we’re creating a better financial experience to help people and businesses achieve more.

Источник: https://loginen.com/bbt-com-online-banking-login/
BB&T Online Banking

Spread the love

BB&T Online Banking is really easy to use and offers a lot of free financial features 24/7 to its clients. An account holder may sign-in via their personal computer, iPad (tablet), or mobile phone by accessing their website or by downloading the app.

The features for use after login consist of:

  • Transfer funds between accounts
  • Pay Bills
  • Schedule Payments
  • Check your Balances

Logging in

To log in into your personal online banking account all you have to do is go to the main page (shown below) and insert your User ID in the place marked with a red square. (go to BB&T website)

bbt-login

You will be redirected to a page (image below) and all you have to do is to type your password. After that you’ll be ready to use all the features of your online banking.

bbt-login-2

Mobile Apps

BB&T also offers its clients online banking apps to use in its mobile devices. It’s currently available for iPhone, iPad and Android. Another easy way to be able to check your accounts from anywhere you are.

The banking app lets a user conduct the following with their account; can i use my capital one walmart credit card anywhere                 bbt-app

  • Check account balances
  • Transfer funds between accounts
  • Pay bills
  • Check deposit
  • Find the nearest bank branch
  • Contact Costumer Service

Pros

  • Easy and convenient
  • Conduct online transactions

Cons

  • Due to the secure server the app can be slow
  • Some app bugs

The first time you log on to the app, you will be required to answer the security questions you chose when you initially set up your online banking account.

How to Enroll

If you don’t have an online banking account it’s easy to enroll.  Right below online banking log in, you’ll find  an “Enroll Now” button, click there and follow the steps. First, there are two types of online banking accounts: Personal and Business. You will have to choose between them in order to start the enrollment (We will do step by step to the Personal one).

Click on Personal Clients – Enroll Now and you’ll be redirected to another page (image below)

bbt-online-banking-enroll

After that, choose between the options, the one the best applies to you. If you don’t have a BB&T account, there is no problem! You can apply right there. If you have an account the next step is to fill in with the required information as:

  • Social Security Number
  • ATM Card Number
  • Account Number
  • ZIP Code
  • E-mail Address
  • Create an User ID (8 to 15 characters)

Now click “Next” and its done! Once you’re enrolled you’ll have immediate access to your online banking account. If you have any other doubt please contact BB&T Costumer Service: 1(888) 228-6654.

 

How to Video

Источник: https://online-banking.org/bbt/login/

BB&T is one of the largest banks in the United States with more than $200 billion in assets and more than 13,000 employees. The bank offers a number of services such as savings, lending, and commercial and government banking.

BB&T is one of the largest financial services company in the United States. The bank provides multiple banking services to millions of clients through its hundreds of branches and digital platforms. It has grown for over hundreds of years organically and through acquisitions.  It has more than 33,000 employees.

HOW TO LOGIN

To login to your BB&T bbt online login bank account, you should follow the following steps.

Step 1. Go to the bank’s website at www.bbt.com

Step 2. In the homepage, enter your user ID in the slot shown below.

login

Step 3. In the next page, enter your password and click logon.

login1

If you enter the correct password, you will be taken to your online account where you can transact.

HOW TO RESET YOUR PASSWORD.

If you have forgotten your account password, you should follow the steps below.

Step 1. The first step is to go to the homepage and enter your account number as shown above.

Step 2. In the next page, you should click Forgot Password which will take you to the next page.

login2

Step 4. In this page, you should enter your email address (1), your User ID (3), and the last 5 digits of your SSI (social security number, or employer identification number, or tax identification number).

After doing this, you will receive an email message with your password reset link which you should follow to reset your password.

HOW TO CREATE AN ONLINE ACCOUNT

To enroll for online banking, you should follow the steps below.

Step 1. The first step is to go to the website and then click the enroll now button as shown below.

enrol

Step 2. In the next page, select your preferred account type. If you are a personal account holder, select the first option and then enroll now.

enrol1

Step 3. In the next page, select one of the options shown below.

enrol3

Step 4. Depending on the option you select, enter the information that follows.

enrol_4

After doing this, you will receive an email confirmation with your online banking information.

WHAT YOU WILL FIND IN THE ONLINE ACCOUNT

Your online account will give you the capability to transact remotely.

Some of the features you will find include the ability to: send money, make payments, check your account balance, and request a checkbook remotely among others.

BB&T Bank Review

BB&T Bank was founded in 1872 and has continued to build on their reputation and striving for excellence in the community till today.

The bank offers its customers a wide range of financial services. The services and features include: banking, insurance, lending, trust, and wealth management.

Benefits

There are many benefits of banking with BB&T Bank, and in this post, we will be looking at some of the reasons why you should open an account with the bank.

BB&T Bank offers numerous banking, investing, and lending solutions to customers in a number of states in the U.S. The bank’s operation is insured and backed by the FDIC and all transactions and payments are secure.

In addition, they meet all the requirements that allow them to be considered to be an equal housing lender. The bank also offers insurance options for people who want to receive loans.

There are five different checking account options offered BB&T Bank. All the options offer a number of useful features, which include a number of restrictions.

Individuals who bank with BB&T Bank can open a new account online or upgrade their checking account without necessarily visiting a physical branch. Each BB&T Bank checking account includes paper statement capabilities.

In addition, the bank’s checking account offer mobile and online banking with personal financial management tools through BB&T ATM withdrawals, phone24 automated inquiries and U by BB&T. The checking account options include:

BB&T Fundamental Checking-This is a basic account that comes with a monthly fixed fee that is easy on almost any budget. This account includes a monthly maintenance fee of $5

BB&T Bright Checking-For people who plan set up a direct deposit for paycheck or a regular deposit. This account includes a maintenance fee of $12 a month, but you can always avoid it.

Elite Gold-This account is designed people who have a high-balance account or mortgage with the bank. The bank requires a monthly fee of $30 but the fee can be waived if you don’t meet the restrictions

Student checking-This is the perfect account for students who are looking for a stress-free checking with zero balance requirement. This account does not have a monthly maintenance fee

Senior checking-This account is for those people who are at least 55 years old, easily-waived maintenance fees and want free checks. The account has a monthly maintenance fee of $10, but you can avoid it.

BB&T Bank offers two different types of savings accounts for people who bank with the bank. Just like the varying checking account, all the savings accounts are designed to benefit certain consumers and with its own restrictions and benefits.

Both the savings accounts include online banking, mobile banking, account alerts and combined statements. The savings accounts can be broken down into:

BB&T eSavings-This account is meant for customers who are looking for competitive interest rates. This account has not interest compounded daily and there is no minimum deposit.

Investor’s Deposit Account-If you are an investor looking for premium interest rates, then this account will meet your needs. The minimum deposit requirement is $10,000 and the interest is usually compounded in a tiered system

Downsides

BB&T Bank has a number of downsides that you should know:

BB&T Bank also offers insurance services. But the insurance services are not insured by FDIC and are not guaranteed by the bank. In addition, the insurance is not backed by any federal government agency or state. The value of the insurance may also go down.

BB&T Bank is only found in 16 states in the United States. This means a large part of a large portion is eliminated and may therefore not be an option for certain prospective customers.

A majority of BB&T Bank accounts require monthly fee. Although some accounts have requirements that if met can help you avoid the charges, that option has not been provided for all accounts.

Conclusion

BB&T Bank offers a number of banking and lending services that are common in the industry. But they offer a number of options designed to help consumers get the best banking experience.

If you choose to bank with BB&T Bank, you should expect a number of savings and checking accounts to choose from, options for different consumer situations and, individualized attention on investing endeavors.


Источник: https://www.login-bank.org/bbt-bank/

Sheffield Financial

Choose your equipment: Decide which manufacturer or brand of equipment you are interested in purchasing by visiting your local dealer. If you aren't able to get to the dealer in person, you can also visit our website at Sheffieldfinancial.com, and follow the equipment manufacturers link to see which manufacturers we finance. We also provide links to the manufacturer's website so you can see their equipment lineup.

Price your equipment. Once you get an idea about the equipment you want, consider the cost and how much you will need to finance. For qualified customers, Sheffield does not require a down payment.

The application process: After you have researched your purchase and have the manufacturer brand, product type, and estimate of how much you need to borrow, you are ready to apply for financing. This can be done a few different ways. Depending on the dealership, they may submit an application for you. Another option is for you to apply online yourself by simply going to Sheffieldfinancial.com and clicking on the New Loan Application link in the Customer section on our home page. As I mentioned earlier, you will need to provide the manufacturer, product type, an estimated amount requested plus some personal information about yourself. After the application is complete, either the dealer or you will submit it to one of our excellent lending officers.

That brings me to one of the reasons Sheffield is a leader in financing small equipment purchases, which is the wait time and that there virtually isn't one. You can expect an answer within 15 minutes or less if you apply during our extended business hours. We work nights and weekends, so we fit your schedule and not the other way around.

Approval and contract: If you applied online yourself, you'll receive a response by email. If you are approved or we need additional information to make a decision, you will be instructed to call Sheffield at 800-438-8892 option 1. At this time, you can also discuss the equipment models that are eligible for financing and have any other questions answered.

If approved, you will be directed to go to the dealership of your choice with proper identification. If the dealer submitted the application for you, they will handle all of the next steps if the application is approved. These next steps will include printing the loan contract for your signature, processing any necessary title work and discussing any additional loan requirements with you. As soon as the paperwork is completed and the dealer has your unit ready for delivery, you can take your new purchase home with you.

Enjoy your new equipment. After the sale, we remain committed to you, our customer. We have e-statements available as well as automatic payment draft, so you will save time, postage, and don't have to worry about the payment getting lost in the mail. We can also take payments through our website or Sheffield Phone 24 at any time that is convenient for you. We also have a dedicated team of customer service representatives at 888-438-8837 to answer your questions when you need us.

Источник: https://www.sheffieldfinancial.com/
bbt online login

Comments

  1. We have been waiting for dv & joining for more than 3months since the declaration of results, with this Q1 results we are looking forward positively.

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