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Telephone number for usaa car insurance

telephone number for usaa car insurance

The American Legion is the nation's largest wartime veterans service organization aimed at advocating patriotism across the U.S. through diverse programs. Over the years, USAA has earned a remarkable level of customer trust one or number two on the list of Bloomberg Businessweek's Customer Service Champs. Need Financing for a New or Pre-Owned Car, Truck, or SUV? Three easy steps to your next vehicle.

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Contact USAA Customer Service

USAA Phone Numbers and Emails

Customer Service:

  • (800) 531-8555

    24/7 Roadside Assistance

  • (888) 452-7754

    Auto Glass Repair and Replacement

  • (800) 531-8430


  • (800) 531-8781

    In Process Mortgage Loans And Services

  • (800) 292-8294

    Loss of a Loved One

  • (800) 531-0341

    New Mortgage Loans And Services

  • (877) 314-2255

    Toll Free

  • (877) 233-7569

    Toll Free Deployed

  • (855) 430-8489

    USAA Mortgage Serviced By Nationstar

  • first national bank severna park (210) 498-2722
  • (800) 771-9960

General Info:

  • (800) 531-8722
  • (210) 531-8722
  • (800) 531-6095
  • (800) 531-8111

Jobs/ Career:

  • (800) 210-8722

    Human Resources


  • (800) 531-7154

    Privacy Inquiries

USAA Emails:

[email protected]

Human Resources


[email protected]

More phone numbers and emailsLess phone numbers and emails

USAA Contact Information

Corporate Office Address:


9800 Fredericksburg Road

San Antonio,Texas78288

United States

Other Info (opening hours):


520 Independence Pkwy,

Chesapeake, Virginia 23320

17200 Commerce Park Blvd,

Tampa, Florida 33647

9527 Delaney Creek Blvd,

Tampa, Florida 33619

201 W 5th St,

Austin, Texas

7300 Parkwood Blvd,

Plano, Texas

One Norterra Dr.,

Phoenix, Arizona 85085

1855 Telstar Dr.,

Colorado Springs, Colorado 80920

Mailing Address:

USAA Federal Savings Bank

10750 McDermott Freeway

San Antonio, TX 78288

Fax : +1 (800) 531-5717

USAA Life Insurance Company of New York

529 Main St.

HighLand Falls, NY 10928

Edit Business Info

USAA Rating Based on 865 Reviews

Rating details

Product or Service Quality

Rating Details

Product or Service Quality

Diversity of Products or Services

Discounts and Special Offers

Privacy and Data Security


All 1.7K USAA reviews

Summary of USAA Customer Service Calls


telephone number for usaa car insurance 04:24 AVG CALL


Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call USAA Customer Service?

Product/ Service Question:

Payments and Charges Question:

Request for Information Question:

  • “Roadside assistance”
  • “My dad was in the army and I want to find out the benefits they have”
  • telephone number for usaa car insurance santander credit card telephone number uk “Question about insurance adjuster career”

Account Question:

Cards Question:

  • “Trouble gettin proof of auto ins card”
  • “Credit card problem”
  • “Credit card”

Activation/ Cancellation Question:

  • “To cancel insurance on car”
  • “I need to cancel the insurance on one of my mother's vehicles.”

Return/ Replace Question:

Staff Question:

  • “Customer service”
  • “Roadside service assistant”
  • telephone number for usaa car insurance “Towing Service”

Shipping and Delivery Question:

  • “Did not recieve my insurance card”
  • “Desbloquear limite de compra con la tarjeta de débito”
  • “Tracking number?”

Refund Question:

  • telephone number for usaa car insurance “I'm due a refund and it's been over a month” telephone number for usaa car insurance
  • “Refund”

Website/ Application Question:

  • “My rent is do today and I cannot transfer funds. Every number I call in the site is disconnected. What the *** is going on here???”
  • “Website security code issues” chase bp credit card sign in
  • “Site won't let me pay.” usps office open today

Other Question:


USAA Terms of Service

USAA has detected that The Customer's internet connection might be slow. These Site Terms apply to The Customer's use of this Site. By visiting or using this Site, or by agreeing to the Online Agreement, The User of company services accept these Site Terms. Continued use of this Site constitutes The User's acceptance of any revisions to these Site Terms. Suggestions and offers on this Site are not recommendations, unless expressly identified as such, and may not be appropriate for all users, even where the Site indicates that users like The Customer have purchased the product. IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW ACCOUNT — To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions to obtain, verify and record information that identifies each person who opens an account.

To read more:

USAA Privacy Policy wells fargo checking account bonus code has detected that The User's internet connection might be slow. Safeguarding The User's personal information is serious business to USAA By choosing USAA, The User have expressed confidence in USAA's' ability to serve The Customer Website take this responsibility seriously and diligently safeguard The Client's personal information. don't sell The Client's information. share information outside of USAA only as permitted by law for USAA's' everyday business purposes. The Customer's information is confidential. USAA's' employees and the companies contract with are obligated to hold member information in the strictest confidence. The Company protect The User's information. USAA have physical security on site, rigorous security procedures and world-class virus and intrusion detection software. There are precautions The User can take to help protect The Client's personal information and The Customer's identity online.

To read more:


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Top USAA Services

Auto Insurance, Customer Care, Auto Claim

Top USAA Products

Account, Checking Account, Credit Card

USAA Pros and Cons

Pros: What they used to be, How usaa used to operate and care for its members, Usaa used to make me feel like they cared, Respectful customer service, Frustrating

Cons: Horrible customer service, Did not resove issue, Being treated like a criminal, Customer service is the worst, Unwillingness to fix problem usaa created


USAA is a company that was founded in 1922 by a group of U.S. Army officers. USAA is an abbreviation for United Services Automobile Association. At the present time the company is based in San Antonio, Texas. USAA specializes in property and casualty insurance, life insurance, financial planning products, banking, and investments. Company's revenue totals to $13,5 billion. It employs more than 21,800 people. USAA is on the lists of Fortune 200. The company focuses on the customers who are military members and their families. USAA was one of the first companies that started to sell its products and services directly.

USAA reviews and complaints

USAA is ranked 293 out of 2441 in Financial Services category

Area Served

USA, Worldwide

Payment Methods

VISAAmerican ExpressMasterCard

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Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.


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Bundle and save an average of 5% on auto!Δ

Simply quote auto and homeowners insurance and you could earn a multi-policy discount.Δ Plus, with both policies under one roof, you can update or make changes to your insurance with ease. Quote now to get started.

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Combine your auto insurance with homeowners, condo, or renters, and you could earn a multi-policy discount.Δ Plus, you'll enjoy the convenience of having all your policies in one place. Get a quote now to start saving.

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Get the coverage you need to keep your business growing

From general liability to cyber insurance, you can find the coverages you need to protect your company from severe financial loss. Start a quote today and safeguard your business from the unexpected.

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Progressive has the coverages you need to protect your vehicles on the road and at the job site. We provide insurance for a wide range of commercial vehicles, including trucks, trailers, cars, SUVs, and more. Start your quote today and give yourself peace of mind while on the clock.

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Influencing Change

We are keenly aware of our telephone number for usaa car insurance responsibility to influence positive change through diversity, equity and inclusion. We are focused on seeing our employees, customers and community and meeting their needs through creating individual relationships, to positively impact the lives we touch.

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How Simple Interest Financing Works

Every customer with Santander Consumer USA has a simple-interest loan, or financing, known as a retail installment contract. Watch this short, informative video about how simple-interest financing works and how we calculate your monthly payment.

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How to use an auto finance calculator: A step-by-step guide

It’s useful to know how to use an auto finance calculator when you plan to buy a car. Fortunately auto finance calculators are not that difficult to figure out…

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USAA Careers

Copyright ©2021 USAA.

USAA is an equal opportunity and affirmative action employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, veteran status or any other legally protected characteristic. If you'd like more information about your EEO rights as an applicant under the law, click here for English / Spanish. For USAA’s Affirmative Action and EEO statement, please click here. Furthermore, USAA makes hiring decisions compliant with the Fair Chance Initiative for Hiring Ordinance (LAMC 189.00).

USAA provides equal opportunity to qualified individuals with disabilities and disabled veterans. If you need a reasonable accommodation, please email [email protected] or call 1-800-210-USAA and select option 3 for assistance.

USAA means United Services Automobile Association and its insurance, banking, and other companies (opens in new window). Credit cards issued by USAA Savings Bank, other bank products by USAA Federal Savings Bank, both Member FDIC.

Membership eligibility and product restrictions apply and are subject to change.

From FORTUNE. ©2021 FORTUNE Media IP Limited. All rights reserved. Fortune® and Fortune 500® are registered trademarks of Fortune Media IP Limited and are used under license. FORTUNE and FORTUNE Media IP Limited are not affiliated with, and do not endorse products or services of, USAA.

From FORTUNE. © 2021 FORTUNE Media IP Limited. All rights reserved. Used under license. FORTUNE and FORTUNE 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. FORTUNE and FORTUNE Media IP Limited are not affiliated with, and do not endorse products or services of, USAA.

From FORTUNE. © 2021 FORTUNE Media IP Limited. All rights reserved. Used under license. FORTUNE and FORTUNE World’s Most Admired Companies are registered trademarks of FORTUNE Media IP Limited and are used under license. FORTUNE is not affiliated with, and does not endorse products or services of, USAA.




Insurance Company Claims Filing Telephone Numbers

Find Your Insurance Company

Policyholders with questions regarding their coverage for damage caused by a disaster should call the number provided on their policies or contact their insurance agent. Those policyholders unable to get to their policies can contact special toll-free numbers set up by insurance companies.

Keep in mind that due to high call volume in the wake of a disaster, it may take some time to get through on some numbers—please be patient.

Flood insurance policyholders who don’t know who their insurer or administrator is can contact the National Flood Insurance Program (888-379-9531). The only information required is your name, the state where you live and your zip code.

Here is a list of claim contact numbers:


AAA Insurance (Auto Club Family Insurance Company) 800-222-7623 ext. 5000
Acadia Insurance Company 800-444-0049, ext. 2600
ACE Private Risk Services 800-945-7461
ACE USA Clients receive individual 800 numbers or call 800 945-7461 (ACE USA/ACE Recreational Marine claims); 800 234-7354 (Disaster Mortgage Protection claims)
Acuity 800-242-7666
AGCS Marine 800-558-1606
Alabama Department of Insurance 334-269-3550
Alabama Municipal Insurance Corporation 866-239-AMIC
Alfa Insurance Group 888-964-2532
Allied Insurance 800-421-3535
Allmerica 800-628-0250
Allstate 800-54-STORM (800-547-8676)
Allstate Floridian Insurance Company 800-54-STORM (800-547-8676)
America First Insurance 877-263-7890
America’s Health Insurance Plans (AHIP) 800-644-1818
American Bankers Insurance Company 800-245-1505
American Family Insurance 1-800-MY-AMFAM
American Federation Insurance Company 800-527-3907
American General Property Insurance Company of Florida 800-321-2452
American International Group, Inc. (AIG) 877-244-0304
American National Property & Casualty Company & Affiliates 800-333-2860
American Reliable Insurance Company 800-245-1505
American Security Insurance Company 800-326-2845
American Skyline Insurance Company 888-298-5224
American States Insurance Company 888-557-5010
American Strategic Insurance 866-ASI-LOSS (274-5677)
American Superior Insurance 954-577-2202
Arch Insurance 800-817-3252
Argus Fire & Casualty 866-291-4609
Armed Forces Insurance Exchange 800-828-7736
Atlantic Mutual Insurance Company (New York Liquidation Bureau) 212-341-6814
Atlantic Preferred Insurance Company 800-673-4952
Auto Club Family Insurance Company (ACFIC) 800-222-7623 ext. 5000
Auto-Owners Insurance Group 888-252-4626
Avemco Insurance Company 800-874-9124
AXA Re Property and Casualty 800-216-3711 


Bankers Insurance Company 800-765-9700
Bankers Security Insurance Company 800-765-9700
Berkley Mid-Atlantic Group 866-262-4178
Bituminous 800-475-4477
Bristol West Insurance Group 800-BRISTOL (800-274-7865)


Capital Preferred 800-734-4749 or 888-388-2742
Catawba Insurance 800-711-9386
Catlin US 800-216-0652
Century Surety Insurance Company 800-850-0432
Chartis Commercial and Personal customers call 877-399-6442
Chartis’ Private Client Group call 888-760-9195
Chubb Group of Insurance Cos 800-252-4670 (800-CLAIMS-0); Online Claim Reporting Church Mutual Insurance 800-554-2642
Citizens Property Insurance Corp. 866-411-2742 (866-411-CPIC)
Cincinnati Insurance Company (call your local agent first and then 877-242-2544)
Clarendon National Insurance Company 800-216-3711
Clarendon Select Insurance Company 800-509-1592
CNA (First Notice Systems) 877-CNA-ASAP (877-262-2727); (non-toll-free, for those experiencing difficulties accessing the FNS number) 413-858-4137
Coast National General Agency 800-BRISTOL (800-274-7865)
Colony Insurance Company 800-577-6614 ext. 1715
Colorado Casualty 888-298-3778
Companion Property & Casualty 800-649-2948
Connecticut FAIR Plan 860-528-9546
Continental Western Insurance Company 800-444-0049, ext. 2600
COUNTRY Financial 1-866-COUNTRY
CUNA Mutual 800-637-2676
Cypress 888-352-9773 


Dairyland Insurance Company (see Sentry Insurance)
Drive Insurance from Progressive 800-925-2886


EMC Insurance Bank of eastman magnolia state bank 888-362-2255
Encompass Insurance Company 800-588-7400
Erie Insurance Group 800-367-3743


Farmers 800-435-7764; iClaim App: Farmers: Spanish Language Line 877-732-5266
FCCI (first report of injury) 800-226-3224
Federal Mutual 888-333-4949
Federated National Insurance Company 800-420-7075
FEMA 800-427-4661
Fidelity & Casualty Insurance Company 800-725-9472
Fidelity National Insurance Company 800-220-1351
Fidelity National Indemnity Insurance Company 800-725-9472
Fidelity National Property and Casualty Insurance Company 800-725-9472
Fireman's Fund 888-347-3428 (888-FIREHAT); Mobile App First Floridian 800-252-4633 (800-CLAIM33) (personal); 800-238-6225 (business)
First Premium Insurance Group (Lloyd's Mobile Home) 800-432-3072
First Protective Insurance Company 877-744-5224
First Trenton 800-468-7341
Florida Department of Insurance 800-342-2762
Florida Family Insurance Company 888-486-4663 or 888-850-4663
Florida Farm Bureau Insurance Companies 800-330-3327
Florida Pennisula Insurance Company 877-994-8368
Florida Select 888-700-0101
Florida Preferred Property Insurance Company 800-673-4952
FM Global 877-639-5677 (877-NEWLOSS)
Foremost Insurance Company 800-527-3907
Forest Best buy credit card pay bill online best buy Facilities, Inc 888-892-4381


GE Employers Re 866-413-8978
GEICO 800-841-3000; Claims site General Casualty (QBE) 888-737-8256
General Star Indemnity Company 800-624-5237
General Star National Insurance Company 800-624-5237
Georgia Casualty & Surety 800-279-8279 (claim reporting); 866-458-7506 (claim dept.)
Georgia Farm Bureau 866-842-3276
Germania Insurance 877-437-6264
GMAC Insurance (Auto Claims) 800-468-3466
Golden Eagle Insurance 800-238-3085
Granada Insurance Company 800-392-9966
Great American 800-221-7274
Guardian Life Insurance Company of America 866-367-4077; (610-807-7954)
Guide One 888-748-4326 


The Hanover Insurance Company 800-628-0250
Harbor Insurance Company 800-216-3711
Harleysville Insurance service credit union branches near me Flood claims – 800-759-8656
The Hartford 800-243-5860 ONLINE: Hartford Telephone number for usaa car insurance 800-HSB-LOSS
Holyoke Mutual 800-225-2533
Horace Mann 800-999-1030
Hull & Company 800-241-4855


ICAT 866-789-4228
IDS Life Insurance Company (Ameriprise Financial) 800-862-7919
IDS Life Insurance Company of New York (Ameriprise Financial) 800-541-2251
Imperial Fire & Casualty Insurance Company 800-960-5677
Indiana Insurance 800-279-7221
Industrial Risk Insurers 860-520-7347 (Business claims)
Infinity Insurance Companies 800-334-1661
Insurance Placement Facility of Delaware 800-462-4972
Insurance Placement Facility of Pennsylvania 800-462-4972
Interstate Fire & Casualty 800-456-8458, ext. 770


Kemper Auto and Home 888-252-2799


Liberty Mutual Insurance 800-2-CLAIMS (800-225-2467); Apps: iPhone or Android Liberty Northwest 800-289-0930
Lloyd's America Helpline 866-264-2533
Louisiana Citizens Property Insurance Corporation 800-931-9548
Louisiana Department of Insurance 800-259-5300 (toll-free inside Louisiana only); 225-342-5423
Louisiana Farm Bureau 866-275-7322 


Main Street America Group 877-282-3844
Maryland Joint Insurance Association 800-492-5670
Massachusetts Bay Insurance Company 800-628-0250; or 508-855-2288
Massachusetts Property Insurance Underwriting Association 800-851-8978
Mercury Insurance Group 800-987-6000
MetLife Auto & Home 800-854-6011; f: 866-743-1546; email: [email protected] Middleoak Insurance p: 800-225-2533 option 7; f: 866-514-9861 or email: [email protected] or [email protected] Middlesex Insurance Company (see Sentry Insurance)
Mississippi Farm Bureau 866-275-7322
Mississippi Telephone number for usaa car insurance Property Insurance Association 800-931-9548
Mississippi Windstorm Underwriting Association 800-931-9548
Montgomery Insurance 800-561-0178 


National Automotive Insurance 800-577-9471
National Casualty Company 800-423-7675
National Farmers Union (QBE) 866-638-5677
National Flood Insurance Program (NFIP) 800-621-3362
National Insurance Company 800-239-2121
National Security Underwriters 800-256-8277 (Alexandria); 800-738-8555 (South Bunkie)
Nationwide 800-421-3535
New Jersey Insurance Underwriting Association 973-297-5235
New York Property Insurance Underwriting Association212-208-9701; Outside NYC 800-522-3372
North Pointe Insurance Company 877-878-1991


Ohio Casualty 866-255-5530
Ohio Casualty and West American Insurance Company 888-701-8727
Old Dominion Insurance Company 877-425-2467 or 800-606-7992
Omaha Property & Casualty 800-638-2592 (Flood only)
Omega Insurance Company 800-216-3711
OneBeacon 877-248-3455 (Commercial Claims only); f: 866-213-2802; email: [email protected]


Patriot General Insurance Company (see Sentry Insurance)
Peerless Insurance 800-522-7152
Pharmacists Mutual Insurance Company 800-247-5930
Poe Financial Group 800-673-4952
Progressive 800-PROGRESSIVE (776-4737); or 719-432-0264


QBE Agri 800-777-0078 or 425-562-5264
QualSure Insurance Corp. 877-563-0150


Regency (Tower Hill) 800-216-3711
Republic Fire & Casualty (Homeowners, Dwelling Fire, Auto & Commercial) 800-451-0286
Republic Group (Republic Fire & Casualty, Republic Underwriters Southern Ins Co, Southern Underwriters Ins) 800-451-0286
Republic Underwriters (Commercial) 800-451-0286
Rhode Island Joint Reinsurance Association 617-723-3800; (800) 851-8978
RLI Insurance Company 800-84-ROYAL (800-444-0406)
Royal & SunAlliance 800-847-6925


Safeco Insurance 800-332-3226; iPhone App Safeway Insurance Company 800-344-1947
Say Insurance 800-225-5729
Scottsdale Insurance Company 800-423-7675
Security National Insurance Company 800-BRISTOL (800-274-7865)
Selective 866-455-9969
Sentry Casualty Company (see Sentry Insurance)
Sentry Insurance a Mutual Company (Transportation claims) 800-638-8763; (Life claims) 800-533-7827; (Other claims) 800-638-8763
Sentry Life Insurance Company (see Sentry Insurance)
Sentry Select Insurance Company (see Sentry Insurance)
Service Insurance Company 800-780-8423
Shelter Insurance Group 800-SHELTER (800-743-5837)
Sompo Japan 800-444-6870
South Carolina Wind & Hail Association 803-744-4319
Southern Family Insurance Company 800-673-4952
Southern Fidelity 866-874-7342
Southern Insurance Company (Commercial) 800-451-0286
Southern Underwriters (Commercial) 800-451-0286
Southwest Business Corp. (Lloyd?s Excess Flood) 800-527-0066 ext. 7389
St. Johns Insurance Company 800-748-2030
State Farm Insurance 800-SF-CLAIM (800-732-5246)
Sunshine State Insurance Company 877-329-8795


TAPCO 888-437-0373
Texas Department of Insurance Consumer Help Line 800-252-3439
Texas Farm Bureau 800-266-5458
Texas Select Lloyds Insurance Company 866-887-7276
Texas Windstorm Insurance Association 800-788-8247
The Timbermen Fund (Louisiana Safety Association of Timbermen-SIF) 877-628-6730
Tower Hill Insurance Companies 800-216-3711 or 800-509-1592
Travelers Personal Insurance 800-252-4633 (800-CLAIM33)
Travelers Business Insurance 800-238-6225
21st Century Insurance 888-244-6163


Unemployment Insurance 866-4-USA-DOL (866-432-0264)
Unigard (QBE) 800-777-0078
Union Insurance Company 800-444-0049, ext. 2600
United Fire Insurance Company 800-343-9131
United Property and Casualty Company 800-861-4370
Universal Insurance Company 888-846-7647
USAA 800-531-8722; Mobile App; Online Claims USF&G 800-787-2851; 800-631-6478 (homeowners claims); 407-660-9000 (customer service)
USLI 800-523-5545
Utica National 800-216-1420

V - Z

Valley Forge Life Insurance (Subsidiary of CNA) 800-437-8854
Vanguard Fire & Casualty Company 888-343-5585
Virginia Property Insurance Association 804-591-3700
Westfield Insurance 866-937-2663
Willis Group 877-725-9679
XL Insurance 800-688-1840
Zenith (first report of injury) 800-440-5020
Zurich Insurance Company 800-987-3373 or email [email protected]


USAA Customer Service Contacts

The United Services Automobile Association is a San Antonio, Texas-based Fortune 500 diversified telephone number for usaa car insurance services group of companies including a Texas Department of Insurance-regulated reciprocal inter-insurance exchange.  

9800 Fredericksburg Road
San Antonio, TX 78288

Phone Contacts

Customer Service: 210-531-8722
Toll Free: 1-800-365-8722

Email Contacts

Customer Service Resources

[email protected]

Social Media Contacts


Executive Contacts

Primary Contact
Vicky Bonney


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