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Ally financial car loan phone number


ally financial car loan phone number

Lost or Stolen Card? 800.839.6328|; Grow Routing Number: 263182914|; Locate ATM/Store|; How to Find Your Account Number |; Making a Loan Payment. Depository also offer money market funds and certi- finance foreign trade. bankers and bro- numbers of administrative support workers. ally do not. Widespread business closures are causing financial hardship for a number of Both Wells Fargo and Ally Financial service a lot of car loans, and both.

Ally financial car loan phone number -

Making a Loan Payment

Nobody likes paying bills. We get it. That’s why at Grow, we make it as painless as possible to pay your loan every month. You can even choose how to do it.

Pay From Another Credit Union or Bank

You have two ways to pay by transferring funds online from another institution.

  1. Debit Card or ACH
    We accept both Mastercard® and Visa® debit cards and ACH. With debit cards you’ll also pay a convenience fee of $4.95. To make a loan payment other than your mortgage or Grow Visa® credit card, click the button below.

    Pay Now

  1. Grow Online Banking
    You can make one-time payments or set up automatic recurring payments in your Grow Online Banking account. Simply select “Transfer/Payments” from the menu. And if you’re not enrolled in Grow Online Banking, you can set up your account in just a few minutes.

Pay by Mail

You can also pay your loan by check through the mail. Please remember to include your account number and Grow loan number on the check.

Send auto, credit card and personal loan payments to:

Grow Financial Federal Credit Union
P.O. Box 10006
Irmo, SC 29063-5006

Send home loan and home equity payments to:

Grow Financial Federal Credit Union
P.O. Box 11733
Newark, NJ 07101-4733

Источник: https://www.growfinancial.org/

Contact Ally Financial Customer Service

Ally Financial Phone Numbers and Emails

Customer Service:

  • (888) 925-2559

    Ally Auto

  • (888) 895-7578

    Ally Auto (American Suzuki Financial Services)

  • (316) 652-6430

    Ally Auto (Outside the U.S.)

  • (877) 247-2559

    Ally Bank

  • (877) 320-2559

    Ally Bank (Hearing impacted)

  • (757) 247-2559

    Ally Bank (Outside the U.S.)

  • (855) 880-2559

    Ally Invest

  • (818) 459-4591

    Ally Invest (Outside the U.S.)

  • (855) 256-2559

    Home Loans

Accounting/ Billing:

  • (888) 901-4622

    For Suppliers

Business Customer Service:

  • (866) 766-4622

    Become a Dealer

Investors/ Franchasing:

  • (800) 684-8823

    Demand Notes

  • (800) 522-6645

    Stock Transfer Agent

  • (866) 710-4623

Media:

  • (704) 444-7824

    Advertising Inquiries

Ally Financial Emails:

Accounting/ Billing

For Suppliers

Business Customer Service

Supplier Support

Customer Service

Ally Invest, Corporate Finance, Giving Back (Corporate citizenship), Grants, Wallet Wise (Financial education)

Investors/ Franchasing

Jobs/ Career

Report Fraud

More phone numbers and emailsLess phone numbers and emails

Ally Financial Contact Information

Ally Financial Online Chat:

Corporate Office Address:

Ally Financial Inc.

P.O. Box 380901

Bloomington,Minnesota 55438

United States

Other Info (opening hours):

Ally Auto Payments

Payment Processing Center

P.O. Box 9001951

Louisville, KY 40290-1951

Ally Auto Payment Disputes, Payments with Restrictions or Endorsements, or Customer Service Correspondence

Ally Financial

P.O. Box 380901

Bloomington, MN 55438

Ally Bank Customer Care

P.O. Box 951

Horsham, PA 19044

Edit Business Info

Ally Financial Rating Based on 291 Reviews

Rating details

Product or Service Quality

Rating Details

Product or Service Quality

Diversity of Products or Services

Discounts and Special Offers

Privacy and Data Security

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All 529 Ally Financial reviews

Summary of Ally Financial Customer Service Calls

2K TOTAL
CALLS

04:33 AVG CALL
DURATION

32% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ally Financial Customer Service?

Payments and Charges Question:

  • “Gap reimbursement”
  • “Payment issue”
  • “Truck payment assistance”

Product/ Service Question:

  • “Loan payment”
  • “Out of work because of covid 19”
  • “Loan”

Request for Information Question:

  • “Need to talk to someone”
  • “Checking if our payment went through”
  • “Title request”

Employment Question:

  • “Pay off amount”
  • “Need to no my pay off”
  • “Need copy of payoff letter”

Account Question:

  • “Balance on car”
  • “Account information”
  • “I need update my account”

Activation/ Cancellation Question:

  • “To cancel extended warranty on my car”
  • “Can't renew my registration on my truck”
  • “Cancel gap coverage”

Staff Question:

  • “Customerservice”
  • “Customer service”
  • “Rude supervisor who hanging up”

Cards Question:

  • “I have a new card for payment”
  • “Lost ATM Card”
  • “Credit card”

Return/ Replace Question:

  • “Returnibg call”
  • “Returning call”

Shipping and Delivery Question:

  • “Come get the car i needed payments to be lower yall didnt help”
  • “I am trying to get them to release my DRRs to Gap people so they will pay off my car from December so Ally will quit ruining my credit since they are sitting on the oapaerwork”
  • “I have not received my auto loan info”

Website/ Application Question:

  • “Becuz you website sucks”
  • “Website”
  • “Website said to”

Refund Question:

  • “Refund on my service”
  • “Refund.”

Other Question:

  • “Preguntar algo”
  • “Need title”
  • “Car”

About

Ally Financial Privacy Policy

Ally Financial's' site works better with JavaScript enabled. Dealer Services, Corporate Finance, Press, Investor Relations, mailing addresses and more. Dealer Services, corporate finance, press, investor relations, mailing addresses and more. Investment products ARE NOT FDIC INSURED, ARE NOT BANK GUARANTEED and MAY LOSE VALUE. The User of company services take online privacy seriously, and so does the Ally Financial Inc group of companies (which includes Ally Financial and Ally Bank, collectively "Ally"). The terms Website" Ally Financial's'" and Ally Financial in this Notice refer to Ally and its family of companies. Company's Online Privacy Notice (the "Notice") describes the information www.ally.com collect from and about The Client of Ally Financial during The User's visit to Ally Financial's' online interfaces (websites and mobile applications) owned or controlled by Ally Financial (the "Site"). It also describes how www.ally.com use information about The Client with whom Website share it and how Ally Financial protect it.

To read more: https://www.ally.com/privacy/

Top Ally Financial Services

Auto Loan, Loan, Customer Care

Top Ally Financial Products

Account, Savings Account, Deposit

Ally Financial Pros and Cons

Pros: Easy loan, Website is easy to navigate, No pros, Ease of payment during lease period, Provide auto loans

Cons: Customer service, Handeling of our account, Deceptive business practices, Worsed customer service ever got from a company, False information

Related Companies

GMAC, GMAC Mortgage, Clearlane, TradeKing Group

Summary

Ally Financial is one of the largest bank holding companies in the world that specializes in providing financing to automotive customers. The company was founded in 1919 and was called General Motors Acceptance Corporation till 2010. Recently the company expanded the selection of provided service and implement insurance, mortgage operations, online banking, commercial finance and much more. The company also has a great selection of bank products like interest checking, money market, and online savings. Ally Financial is headquartered in Detroit, Michigan, United States. They serve more than 15 million customers all over the world. Ally Financial is a sponsor of various sporting events like College Bowl Game and NASCAR.

Ally Financial reviews and complaints

Ally Financial is ranked 435 out of 2441 in Financial Services category

Payment Methods

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Источник: https://ally-financial.pissedconsumer.com/customer-service.html

Manage Your Account

Make payments, view your FICO® Score, and manage your vehicle by enrolling in Ally Auto, your access point to all your Ally vehicle accounts.

Enroll Now

You're in the driver's seat with Ally Auto.

Enrollment puts you in control with several easy ways for you to manage your vehicle account online.

Stay on track with Auto Pay.

Never worry about missing a payment when you enroll in Auto Pay. You’ll be able to stay on schedule by setting up recurring payments.

View all your account details in one place.

Log in to manage your vehicle preferences, customize alerts, set up billing reminders, receive paperless statements, and review your payment history.

Monitor your payments with text alerts.

Get notified when your vehicle payment is due, when you’ve scheduled a payment, when we’ve received a payment, and more. To enroll in text alerts from us, simply log in to your Ally Auto account and select Alerts. Once you’re there, you can add your mobile number and opt-in to receive alerts.

Keep tabs on your credit.

You have the option to view your FICO® Score every time you sign in with no impact to your credit.

Track your title.

Once you’ve paid off your vehicle, you can stay informed about when you'll receive your title with our Title Tracker. You’ll also receive email alerts about your title/lien status along the way.

Ways to pay

Our vehicle payment options make it easy

Ally Auto Bank Bill Pay By Mail By Phone Debit card payment In Person

Enroll for flexible online payment options.

Make one-time payments or use Auto Pay to set up recurring payments, all with no additional payment fees. Be sure to have your bank account number and routing number on hand when making a payment.

Set Up Payments

Pay using your bank's bill pay feature

Make sure you have your payment amount and Ally Auto account number on hand to set up a bill payment through your bank. Your bank may also require additional information, including the payment address.

Send a scheduled payment to:

Payment Processing Center
P.O. Box 9001951
Louisville, KY 40290-1951

  • Make sure to include your billing statement coupon with your check, if you have it available

  • If paying for one vehicle, please write your account number on your check

  • If paying for multiple vehicles, please include a list of your vehicle account numbers with your check

ACI Pay

Pay through ACI Pay, a service of ACI Payments, Inc.

You can pay through ACI Pay by calling 1-888-631-8930. You’ll need to have your Ally Auto account number, your bank account number or card number, and your ZIP code on hand. Keep in mind, ACI Pay charges a $4 money transfer fee for its payment services, which is in addition to your payment amount.

Make an online debit card payment

Make a one-time online debit card payment through CheckFreePay. You'll need to have your Ally Auto account number, your debit card number, and your ZIP code on hand. Keep in mind, CheckFreePay charges a $3.45 fee for its payment services, which is in addition to your payment amount.

moneygram logo

MoneyGram

You can visit a MoneyGram location near you to make a one-time payment. Keep in mind, MoneyGram charges a fee for its payment services, which is in addition to your payment amount.

Contact MoneyGram to learn more about its available payment options and current fees.

western union logo

Western Union® Quick Collect®

You can visit a Western Union Quick Collect® location near you to make a one-time payment. Keep in mind, Western Union charges a fee for its payment services, which is in addition to your payment amount.

Contact Western Union to learn more about its available payment options and current fees.

See what's new. Download the Ally Auto app.

Easily manage your account with on-the-go access to our enhanced features.

  • Make one-time or set up recurring payments with Auto Pay

  • Securely view payment information, statements, and transactions

  • Track your progress towards paying off your vehicle

Ally Premier Protection logo

Protect your vehicle

You may think your manufacturer’s warranty covers costs associated with most of your vehicle’s potential repairs, but it may not. Ally Premier Protection offers peace of mind with 4 coverage options from simply the basics all the way up to the luxury components. In addition, we carry vehicle maintanence, GAP coverage, and leasing protection plans. 

Learn more

FAQs

  • Select your vehicle from your Snapshot and select Make a Payment from your vehicle details. Enter your payment amount, follow the instructions and submit your payment.

    You can also pay by selecting Payments from your vehicle details and following the prompts.

    Auto Pay
    You can also enroll in Auto Pay, and we'll automatically withdraw payments monthly. Auto Pay and one-time payments are also available using the Ally Auto app.  Download for iPhone and Android.

    Online Debit Card Payment
    You also have the option to make a one-time online debit card payment through CheckFreePay. You'll need to have your Ally Auto account number, your debit card number, and your ZIP code on hand. Keep in mind — CheckFreePay is a third party that charges a $3.45 fee for its payment services, which is in addition to your payment amount. 

  • The extension program is best for short-term hardships, and you'll return to your regularly scheduled monthly payment amount once it's over. An extension will also result in up to one or more additional monthly payments after your extension period due to the additional finance charges that accrued during your extension period.

    If you expect to face continued financial hardships, you can request a modification to lower your monthly payment amount, while lengthening your contract term. Either option will result in increased accrued finance charges over the life of the account.

    To find out if you qualify for a modification or extension online, log in, select your vehicle account of choice from your Snapshot, and navigate to Explore Payment Assistance.

  • Yes. To make an auto payment greater than the amount noted on your bill, include the additional amount when making your payment. This can be done using any of our available payment methodologies.

  • If you already have an Ally Auto account but you don't see your vehicle when you log in, you'll need to add your vehicle to your account.

    To do this, log in and select Add a Vehicle from the Account menu.

    If you don't have an Ally account, you only have to enroll once to access all of our services.

    We'll ask you for some basic information when you enroll, including your Social Security number/Tax ID and your VIN/account number.

    You can also enroll via our mobile app, the Ally Auto Mobile App. Download for iPhone and Android.

  • We offer several payment options.

    Online Auto Pay (automatic withdrawal)
    Set up automatic recurring payments.

    One-Time Payments
    Schedule one-time payments online or through the Ally Auto app. Download for iPhone and Android.

    Bill Pay
    Your bank's bill pay feature
    Make sure you know your payment amount and Ally Auto account number to set up a bill payment through your bank. Your bank may also require additional information, including the payment address.

    Mail
    Send a scheduled payment to:
    Payment Processing Center
    P.O. Box 9001951
    Louisville, KY 40290-1951

    Send payment disputes, payments with restrictions or endorsements, or customer service correspondence to:
    Ally Financial
    P. O. Box 380901
    Bloomington, MN 55438

    Debit card payment 
    Make an online debit card payment.
    Make a one-time online debit card payment through CheckFreePay. You'll need to have your Ally Auto account number, your debit card number, and your ZIP code on hand. Keep in mind — CheckFreePay is a third party that charges a $3.45 fee for its payment services, which is in addition to your payment amount.

    Phone
    Pay through ACI Pay, a service of ACI Payments, Inc.

    You can pay through ACI Pay by calling 1-888-631-8930. You'll need to have your Ally Auto account number, your bank account number or card number, and your ZIP code on hand. Keep in mind — ACI Pay is a third party that charges a $4 money transfer fee for its payment services, which is in addition to your payment amount.In person

    In Person
    MoneyGram

    You can visit a MoneyGram location near you to make a one-time payment. Keep in mind that MoneyGram is a third party that charges a fee for its payment services, which is in addition to your payment amount. Contact MoneyGram to learn more about its payment options and current fees. 

    Western Union® Quick Collect®
    You can visit a Western Union Quick Collect® location near you to make a one-time payment. Keep in mind that Western Union is a third party that charges a fee for its payment services, which is in addition to your payment amount. Contact Western Union to learn more about its payment options and current fees.

    Questions? Call 1-888-925-2559 for additional help.

  • You can make one-time online debit card payments through CheckFreePay. You'll need to have your Ally Auto account number, your debit card number, and your ZIP code on hand. Keep in mind — CheckFreePay is a third party that charges a $3.45 fee for its payment services, which is in addition to your payment amount.

Still have questions? Visit our Help Center.

Ally currently offers customers the ability to speak with a representative in English or Spanish. If you would like to speak with a Spanish-speaking team member, call us at 1-888-925-2559.  All written communication will continue to be provided in English. A translation and description of commonly used debt collection terms is available in multiple languages on the New York City Department of Consumer Affairs website, www.nyc.gov/dca.

Источник: https://www.ally.com/auto/manage-account/

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Leading Financial Education.

At Abound we believe that financial education is the key to healthy and stronger communities. That’s why we’re in the schools teaching our children how to become financially savvy - getting them prepared for their first financial footsteps as adults. And we don’t stop there – providing education, webinars, and online tools for adults to help you reach your financial goals no matter where you are on your financial journey. We're here for you each step of the way!

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Источник: https://www.aboundcu.com/

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If you’re looking for financing as a first-time car buyer, then you’ve likely got questions.

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Making a Loan Payment

Nobody likes paying bills. We get it. That’s why at Grow, we make it as painless as possible to pay your loan every month. You can even choose how to do it.

Pay From Another Credit Union or Bank

You have two ways to pay by transferring funds online from another institution.

  1. Debit Card or ACH
    We accept both Mastercard® and Visa® debit cards and ACH. With debit cards you’ll also pay a convenience fee of $4.95. To make a loan payment other than your mortgage or Grow Visa® credit card, click the button below.

    Pay Now

  1. Grow Online Banking
    You can make one-time payments or set up automatic recurring payments in your Grow Online Banking account. Simply select “Transfer/Payments” from the menu. And if you’re not enrolled in Grow Online Banking, you can set up your account in just a few minutes.

Pay by Mail

You can also pay your loan by check through the mail. Please remember to include your account number and Grow loan number on the check.

Send auto, credit card and personal loan payments to:

Grow Financial Federal Credit Union
P.O. Box 10006
Irmo, SC 29063-5006

Send home loan and home equity payments to:

Grow Financial Federal Credit Union
P.O. Box 11733
Newark, NJ 07101-4733

Источник: https://www.growfinancial.org/

CFPB and DOJ Order Ally to Pay $80 Million to Consumers Harmed by Discriminatory Auto Loan Pricing

WASHINGTON, D.C. — The Consumer Financial Protection Bureau (CFPB) and Department of Justice (DOJ) today ordered Ally Financial Inc. and Ally Bank (Ally) to pay $80 million in damages to harmed African-American, Hispanic, and Asian and Pacific Islander borrowers and $18 million in penalties. The CFPB and DOJ determined that more than 235,000 minority borrowers paid higher interest rates for their auto loans between April 2011 and December 2013 because of Ally’s discriminatory pricing system. Today’s orders represent the federal government’s largest auto loan discrimination settlement in history.

“Discrimination is a serious issue across every consumer credit market,” said CFPB Director Richard Cordray. “We are returning $80 million to hard-working consumers who paid more for their cars or trucks based on their race or national origin. We look forward to working closely with the Justice Department and Ally to make sure this serious issue will be addressed appropriately in the years ahead as well.”

“With this largest-ever settlement in an auto loan discrimination case, we are taking a firm stand against discrimination in a critical lending market,” said Attorney General Eric Holder. “By requiring Ally to provide refunds to those who are overcharged because of their race or national origin, this agreement will ensure relief for Americans who are victimized. It will enable the Justice Department and the CFPB to work closely with Ally and others to prevent discriminatory practices in the future. And it will reinforce our determination to respond aggressively to discrimination in America’s lending markets – wherever it is found.”

Auto loans are the third-largest source of outstanding household debt in the United States, after mortgages and student loans. When consumers finance automobile purchases from an auto dealership, the dealer often facilitates indirect financing through a third-party lender like Ally. Ally is one of the largest indirect auto lenders in the United States.

As an indirect auto lender, Ally sets a risk-based interest rate, or “buy rate,” and then allows auto dealers to charge a higher interest rate when they finalize the deal with the consumer. This is typically called “dealer markup.” Ally then shares some or all of the revenue from that increased interest rate with the dealer. Markups can generate compensation for dealers while giving them the discretion to charge consumers different rates regardless of consumer creditworthiness.

Today’s enforcement action is the result of a CFPB examination that began in September 2012. That examination evaluated Ally’s indirect auto lending program for compliance with the Equal Credit Opportunity Act (ECOA). The ECOA prohibits creditors from discriminating against loan applicants in credit transactions on the basis of characteristics such as race and national origin.

The CFPB and DOJ’s coordinated investigation concluded homes for sale in amelia view jacksonville fl Ally violated the ECOA by charging African-American, Hispanic, and Asian and Pacific Islander borrowers higher dealer markups for their auto loans than similarly-situated non-Hispanic white borrowers. The investigation found that these discriminatory pricing differences resulted from Ally giving dealers the ability and incentive to mark up interest rates. Ally’s discriminatory pricing and compensation structure injured more than 235,000 minority borrowers from April 2011 through December 2013. The investigation found that during this timeframe, Ally failed to implement an effective compliance program to monitor its loan portfolio for discrimination.

Enforcement Action

The Dodd-Frank Wall Street Reform ally financial car loan phone number Consumer Protection Act and the ECOA authorize the CFPB and DOJ to take action against creditors engaging in illegal discrimination. The CFPB’s order was filed today as an administrative action, and DOJ’s settlement was filed in the U.S. District Court for the Eastern District of Michigan. The measures provided in today’s order will help ensure that illegal discrimination does not increase the cost of auto loans for consumers on the basis of race and national origin. Under the order, Ally must:

  • Pay $80 million in damages for consumer harm: Ally will pay $80 million to a settlement fund that will go to harmed African-American, Hispanic, and Asian and Pacific Islander borrowers whose auto loans were purchased by Ally between April 2011 and December 2013.
  • Pay to hire a settlement administrator to distribute funds to victims: A settlement administrator will contact consumers if necessary, distribute the funds, and ensure that borrowers who were affected receive compensation. The CFPB and DOJ will identify victims by looking at loan data. The Bureau will provide contact information for the settlement administrator once that person is chosen to address questions that consumers may have about potential payments.
  • Monitor dealer markups to prevent future discrimination or eliminate dealer markups altogether: Ally will implement a compliance program to prevent future ally financial car loan phone number. The program will include dealer education; prompt corrective action against dealers when there are dealer disparities; and portfolio-wide analysis of pricing data for disparities. Until Ally’s compliance program effectively eliminates disparities, Ally will pay harmed consumers each year under the order. In the alternative, Ally can move away from dealer markups to a non-discretionary dealer compensation structure, which would eliminate its obligation to monitor the fair lending risk of ongoing dealer markups.
  • Pay an $18 million penalty: Ally will pay an $18 million penalty to the CFPB’s Civil Penalty Fund. 

In March, the CFPB issued a bulletin explaining that it would hold indirect auto lenders accountable for unlawful discriminatory pricing. The bulletin also made recommendations for how indirect auto lenders could ensure that they were operating in compliance with fair lending laws. Today’s order demonstrates the type of fair lending risk identified in the CFPB’s bulletin.

Today’s action is part of a larger joint effort between the CFPB and DOJ to address discrimination in the indirect auto lending market. On December 6, 2012, the CFPB and DOJ signed an agreement that has facilitated strong coordination between the two agencies on fair lending enforcement. Under this agreement and the ECOA, the CFPB will refer matters to DOJ when the CFPB has reason to believe there is a pattern or practice of lending discrimination. A referral to DOJ does not affect the CFPB’s authority ally financial car loan phone number pursue its own enforcement action, as in this case.

The full text of the CFPB’s Consent Order is available at:www.consumerfinance.gov/f/201312_cfpb_consent-order_ally.pdf 

For auto loan questions or to submit a complaint, consumers can contact the CFPB at (855) 411-2372 or visit consumerfinance.gov.

###

The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives. For more information, visitwww.consumerfinance.gov.

Источник: https://www.consumerfinance.gov/about-us/newsroom/cfpb-and-doj-order-ally-to-pay-80-million-to-consumers-harmed-by-discriminatory-auto-loan-pricing/

Contact Ally Financial Customer Service

Ally Financial Phone Numbers and Emails

Customer Service:

  • (888) 925-2559

    Ally Auto

  • (888) 895-7578

    Ally Auto (American Suzuki Financial Services)

  • (316) 652-6430

    Ally Auto (Outside the U.S.)

  • (877) 247-2559

    Ally Bank

  • (877) 320-2559

    Ally Bank (Hearing impacted)

  • (757) 247-2559

    Ally Bank (Outside the U.S.)

  • (855) 880-2559

    Ally Invest

  • (818) 459-4591

    Ally Invest (Outside the U.S.)

  • (855) 256-2559

    Home Loans

Accounting/ Billing:

  • (888) 901-4622

    For Suppliers

Business Customer Service:

  • (866) 766-4622

    Become a Dealer

Investors/ Franchasing:

  • (800) 684-8823

    Demand Notes

  • (800) 522-6645

    Stock Transfer Agent

  • (866) 710-4623

Media:

  • (704) 444-7824

    Advertising Inquiries

Ally Financial Emails:

Accounting/ Billing

For Suppliers

Business Customer Service

Supplier Support

Customer Service

Ally Invest, Corporate Finance, Giving Back (Corporate citizenship), Grants, Wallet Wise (Financial education)

Investors/ Franchasing

Jobs/ Career

Report Fraud

More phone numbers and emailsLess phone numbers and emails

Ally Financial Contact Information

Ally Financial Online Chat:

Corporate Office Address:

Ally Financial Inc.

P.O. Box 380901

Bloomington,Minnesota 55438

United States

Other Info (opening hours):

Ally Auto Payments

Payment Processing Center

P.O. Box 9001951

Louisville, KY 40290-1951

Ally Auto Payment Disputes, Payments with Restrictions or Endorsements, or Customer Service Correspondence

Ally Financial

P.O. Box 380901

Bloomington, MN 55438

Ally Bank Customer Care

P.O. Box 951

Horsham, PA 19044

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Ally Financial Rating Based on 291 Reviews

Rating details

Product or Service Quality

Rating Details

Product or Service Quality

Diversity of Products or Services

Discounts and Special Offers

Privacy and Data Security

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All 529 Ally Financial reviews

Summary of Ally Financial Customer Service Calls

2K chase checking account offer TOTAL
CALLS

04:33 AVG CALL
DURATION

32% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ally Financial Customer Service?

Payments and Charges Question:

Product/ Service Question:

  • “Loan payment”
  • “Out of work because of covid 19”
  • “Loan”

Request for Information Question:

  • “Need to talk to someone”
  • “Checking if our payment went through”
  • “Title request”

Employment Question:

Account Question:

  • “Balance on car”
  • “Account information”
  • “I need update my account”

Activation/ Cancellation Question:

  • “To cancel extended warranty on my car”
  • “Can't renew my registration on my truck”
  • “Cancel gap coverage”

Staff Question:

  • “Customerservice”
  • “Customer service” ally financial car loan phone number
  • “Rude supervisor who hanging up” weekend at bernies streaming

Cards Question:

Return/ Replace Question:

  • “Returnibg call”
  • “Returning call”

Shipping and Delivery Question:

  • “Come get the car i needed payments to be lower yall didnt help”
  • “I am trying to get them to release my DRRs to Gap people so they will pay off my car from December so Ally will quit ruining my credit since they are sitting on the oapaerwork”
  • “I have not received my auto loan info”

Website/ Application Question:

  • “Becuz you website sucks”
  • “Website”
  • “Website said to”

Refund Question:

  • “Refund on my service”
  • “Refund.”

Other Question:

About

Ally Financial Privacy Policy

Ally Financial's' site works better with JavaScript enabled. Dealer Services, Corporate Finance, Press, Investor Relations, mailing addresses and more. Dealer Services, corporate finance, press, investor relations, mailing addresses and more. Investment products ARE NOT FDIC INSURED, ARE NOT BANK GUARANTEED and MAY LOSE VALUE. The User of company services take online privacy seriously, and so does the Ally Financial Inc group of companies (which includes Ally Financial and Ally Bank, collectively "Ally"). The terms Website" Ally Financial's'" and Ally Financial in this Notice refer to Ally and its family of companies. Company's Online Privacy Notice (the "Notice") describes the information www.ally.com collect from and about The Client of Ally Financial during The User's visit to Ally Financial's' online interfaces (websites and mobile applications) owned or controlled by Ally Financial (the "Site"). It also describes how www.ally.com use information about The Client with whom Website share it and how Ally Financial protect it.

To read more: https://www.ally.com/privacy/

Top Ally Financial Services

Auto Loan, Loan, Customer Care

Top Ally Financial Products

Account, Savings Account, Deposit

Ally Financial Pros and Cons

Pros: Easy loan, Website is easy to navigate, No pros, Ease of payment during lease period, Provide auto loans

Cons: first time direct deposit chime Customer service, Handeling of our account, Deceptive business practices, Worsed customer service ever got from a company, False information

Related Companies

GMAC, GMAC Mortgage, Clearlane, TradeKing Group

Summary

Ally Financial is one of the largest bank holding companies in the world that specializes in providing financing to automotive customers. The company was founded in 1919 and was called General Motors Acceptance Corporation till 2010. Recently the company expanded the selection of provided service and implement insurance, mortgage operations, online banking, commercial finance and much more. The company also has a great selection of bank products like interest checking, money market, and online savings. Ally Financial is headquartered in Detroit, Michigan, United States. They serve more than 15 million customers all over the world. Ally Financial is a sponsor of various sporting events like College Bowl Game and NASCAR.

Ally Financial reviews and complaints

Ally Financial is ranked 435 out of 2441 in Financial Services category

Payment Methods

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Источник: https://ally-financial.pissedconsumer.com/customer-service.html

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