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walmart money card customer service live person

While 877-937-4098 is WalMart MoneyCard's best toll-free number, there are 2 total ways to get in touch with them. The next best way to talk to their customer. Contact Capital One · Credit Card support · Banking support · Loans support · Other accounts and services · Call customer service for live support · Contact us by. Call us at (877) 937-4098 to speak to Customer Support or use our forms to report a lost or stolen card or dispute a transaction.

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the Walmart MoneyCard SCAM [I Lost $1200]

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Someone might ask you to pay for something by putting money on a gift card, like a Google Play or iTunes card, and then giving them the numbers on the back of the card. If they ask you to do this, they’re trying to scam you. No real business or government agency will ever insist you pay them with a gift card. Anyone who demands to be paid with a gift card is a scammer. Read on to learn more about gift card scams.

What Gift Card Scams Looks Like

Gift cards are for gifts, not for payments. But they’re popular with scammers because they’re easy for people to find and buy, and they have fewer protections for buyers compared to some other payment options. They’re more like cash: once you use the card, the money on it is gone. Scammers like this.

If someone calls you and demands that you pay them with gift cards, you can bet that a scammer is behind that call. Once they have the gift card number and the PIN, they have your money. Scammers may tell you many stories to get you to pay them with gift cards, but this is what usually happens:

  1. The caller says it’s urgent. The scammer says you have to pay right away or something terrible will happen. But you don’t, and it won’t.
  1. The caller usually tells you which gift card to buy. They might say to put money on an eBay, Google Play, Target, scripture verse fear not for i am with you iTunes gift card. They might send you to a specific store — often Walmart, Target, CVS, or Walgreens. Sometimes they say to buy cards at several stores, so cashiers won’t get suspicious. And, the caller might stay on the phone with you while you go to the store and load money onto the card. These are all signs of a scam.
  1. The caller asks you for the gift card number and PIN. The card number and PIN on the back of the card let the scammer get the money you loaded onto the card. And the scammer gets it right away.

How Scammers Convince You To Pay With Gift Cards

Scammers pretend to be someone they’re not to convince you to pay with gift cards. They want to scare or pressure you into acting quickly, so you don’t have time to think or talk to someone you trust. Here’s a list of common gift card scams and schemes:

  • The caller says they’re from the government — maybe the IRS or the Social Security Administration. They say you have to pay taxes or a fine, but it’s a scam.
  • Someone calls from tech support, walmart money card customer service live person saying they’re from Apple or Microsoft, saying there’s something wrong with your computer. But it’s a lie.
  • You meet someone special on a dating website, but then he needs money and asks you to help him. This romance scammer makes up any story to trick you into sending him gift cards.
  • The scammer pretends to be a friend or family member in an emergency and asks you to send money right away — but not tell anyone. This is a scam. If you’re worried, hang up and call your friend or relative to check that everything is all right.
  • Someone says you’ve won a prize but first, you have to pay fees or other charges with a gift card. Remember: no honest business or agency will ever make you pay with a gift card. But also — did you even enter that sweepstakes?
  • The caller says she’s from your power company, or another utility company. She threatens to cut off your service if you don’t pay immediately. But utility companies don’t work that way. It’s a scam.
  • You get a check from someone for way more than you expected. They tell you to deposit the check, then give them the difference on a gift card. But that check will be fake and you’ll be out all that money.

What To Do If You Paid a Scammer With Gift Cards

If you paid a scammer with a gift card, tell the company that issued the card right away.

Contact information for popular gift card companies

Amazon

Ebay

Google Play

iTunes

  • Call Apple Support right away at 1 (800) 275-2273. Say “gift card” to connect with a live representative.
  • Ask if the money is still on the iTunes card. If so, Apple can put a freeze on it. You might be able to get your money back from them.
  • Keep the iTunes card itself and your receipt for the iTunes card.
  • Learn about iTunes gift card scams and how to report them.

Steam

  • If you have a Steam account, report gift card scams online. Click the “Purchases” option, then click, “I have charges from Steam that I didn’t make.” Then click, “Contact Steam Support.”
  • Keep the Steam card itself and your receipt for the Steam card.
  • Learn about Steam gift card scams.

MoneyPak

Don’t see your card on this list? Look for the company’s contact information on the card itself, or do some research walmart money card customer service live person to find out how to reach the card issuer. If you can’t find the contact information or the card issuer doesn’t want to talk to you, report it to the FTC.

Safely Buying financial resources federal credit union near me Using Gift Cards

Remember that gift cards are for gifts, not for payments. So if you buy gift cards to give away or donate:

  • Stick to stores you know and trust. Avoid buying from online auction sites because the cards may be fake or stolen.
  • Check it out before you buy it. Make sure the protective stickers are on the card and that they do not appear to have been tampered with. Also check that the PIN number on the back isn’t showing. Get a different card if you spot a problem.
  • Keep your receipt. This, or the card’s ID number, will help you file a report if you lose the gift card.

Report Fraud

If someone asks you to pay them with gift cards:

  • Report it to the Federal Trade Commission at ReportFraud.ftc.gov. Report it even if you didn’t pay. Your report helps law enforcement stop scams.
  • You can also report it to your state attorney general.
  • If you lost money, also report it to local law enforcement. A police report may help when you deal with the card issuer.
Источник: https://www.consumer.ftc.gov/articles/gift-card-scams

TERMS OF USE FOR YOUR DIRECT EXPRESS® DEBIT MASTERCARD® CARD

You have requested to receive certain td bank stock market account government benefits by a Direct Express® Debit Mastercard® Card (“Card”) issued by Comerica Bank (“us, we”), rather than receiving a check or direct deposit to your checking or savings account. You do not have to accept this benefits card. If you do not agree to accept the Card under these Terms, do not activate your Card. Instead, dispose of it by cutting it in half, notify Customer Service at the number below, and contact the agency paying your benefits to make other arrangements for receiving future benefit payments.

Keep these Terms of Use ("Terms") and the other information you received about the Card in a safe place with your other important documents, but do not keep your PIN with your Card. These Terms describe your rights and our rights regarding your Card, the use of your Card, and your Card Account.

BY ACCEPTING THIS CARD YOU AGREE TO THESE TERMS:

  1. Definitions:

    Agency. The Federal Government Agency that pays your Benefits.

    ATM. Automatic Teller Machine displaying the Mastercard® logo or Mastercard® ATM Alliance Logo.

    Benefits. The Federal Government payments you receive electronically from the Agency.

    Business Day. Monday through Friday, excluding federal holidays.

    Card. The Direct Express® Debit Mastercard® Card or its card number issued by Comerica Bank that capital one logo transparent is used to access funds in your Card Account. Access in some cases requires the use of your PIN.

    Card Account. The account held at Comerica Bank to which your Benefits are electronically transmitted by the Agency and which you access by using your Card. You are the owner of the funds in the Card Account. The funds are FDIC insured to the maximum amount permitted by law.

    PIN. The Personal Identification Number that you select.

    Transaction. A purchase, cash withdrawal, cash back, cash advance, merchant credit, Benefit deposit or other transaction made with your Card.

  2. Getting Started

    1. A. Activating Your Card & Selecting a PIN

      1. By accepting this Card, you agree to call Customer Service at the number below to select your PIN and activate your Card. See the enclosed Direct Express® Debit Mastercard® Card brochure for more information.
      2. Keep your PIN in a safe place. Do not write it on your Card or keep it near your Card.
    2. B. When Your Funds are Available

      1. Once you have activated your Card and selected your PIN and we have received and credited funds from the Agency to the Card Account, you can begin using your Card. These funds are usually available the same Business Day we receive them. ameren cape girardeau mo
      2. If the Card Account is credited with an amount you are not entitled to receive, the amount may be deducted from the Card Account without prior notice to you. If the incorrect amount is from the Agency and you used those funds, the Agency can reclaim those funds. If we incur a loss as a result of either of these situations, we may recover those funds from you or your estate. (See Section XI, "Adjustments to Your Card Account")
      3. You may not deposit funds to your Card Account. Except for credits from merchants (for returns or adjustments), only the Agency may add funds to the Card Account.
  3. Using your Card

    1. A. General Use of your Card

      1. You can use your Card to pay for merchandise or services from any merchant that accepts Mastercard® debit cards. You can also use your Card at ATMs that display a Mastercard® logo. There are no Card fees for many of these Transactions. (See Section X, "Fees")
      2. To use your Card at ATMs or to get cash back when using your Card to make purchases, you must use your PIN. For other transactions, you should select "credit" and you may be asked to sign the sales receipt. Selecting "credit" does not mean that we or the Agency are lending you money.
      3. The amount of each Transaction will be deducted from your available Card Account balance along with any applicable fees (See Section X, "Fees") You should ensure that you have webster bank wallingford hours enough available funds in the Card Account to cover the Transaction and prior Transactions. You may not overdraw your Card Account.

        Funds that are subject to a Transaction Hold (see Paragraph B.1 of this Section III "Transaction Holds") or security freeze (see Paragraph 3 of Section V) are not available for other Transactions.

      4. If you make a purchase through a Point of Sale ("POS") terminal, a cash refund or adjustment will not be given to you if you return the merchandise. Instead, the merchant will process a credit transaction, and we will apply the credit to your Card Account balance.
      5. You can instruct us through our automated telephone Funds Transfer service, Mobile App, or Website to transfer funds from your card account to your personal United States bank account. If we cannot authenticate or verify your personal bank account information, we may limit your initial transfer to $200.00 or not allow the transfer to proceed. There is a fee for each transfer (See Section X, “Fees”). Transfers generally take three (3) Business Days.
      6. Instructions to make a telephone transfer or bill payment that are received after our cutoff hour or on a non-Business Day will coldwell banker coastal homes be considered received as of the next Business Day. Once a transfer or payment instruction has been confirmed by us, you cannot cancel the Transaction.
    2. B. Transaction Holds, Preauthorized Payments, and Preauthorized Credits

      1. Transaction Holds. For some Card purchases, such as car rentals and hotel accommodations, the merchant may request authorization in advance for an estimated amount. If the authorization is approved, we place a temporary hold ("Transaction Hold") on your funds for the estimated amount of the purchase so that we can ensure that sufficient funds are available when the purchase is completed. Until the Transaction finally settles, or we determine that it is unlikely to be processed, the held funds will not be available for other Transactions. Once the preauthorized Transaction finally settles, we will charge your Card for the correct amount of the final transaction and will release any excess amount. If we determine that it is not likely the preauthorized Transaction will be processed, we will release the hold and those funds will be available for your use.
      2. Preauthorized Payments. You may use your Card to make regular, pre-authorized payments to merchants by giving your Card Account information to the merchant. If these payments may vary in amount, the person you are going to pay will tell you 10 days before each payment, when it will be made and how much it pnc online bill pay login be. You may choose instead to get this notice only when the payment would differ by more than a certain amount from the previous payment, or when the amount would fall outside certain limits that you set.You have the right to stop a pre-authorized commbank app iphone 5 payment from your Card Account if you call us at the Customer Service number below, or write to us at Direct Express®, Payment Processing Services, PO Box 540190, Omaha, NE 68154-0190. We must receive your request at least three (3) Business Days before the payment is drummers mankato mn citi com login scheduled to be made. (Note: If we do not receive your request at least three (3) Business Days before the scheduled payment, we may attempt, at our sole discretion, to stop the payment. However, we assume no responsibility for our failure or refusal to do so, even if we accept your stop payment request). If you call, we may require you to put your request in writing to us and to provide us with a copy of your notice to the payee, revoking the payee’s authority to originate debits to your Card Account, within 14 days after you call. If we do not receive the written confirmation within 14 days, we may honor subsequent debits to your Card Account. For individual payments, your request should specify the exact amount (dollars and cents) of the transfer you want to stop, the date of the transfer, and the identity of the payee. Unless you tell us that all future transfers to a specific 2019 lexus gs 350 f sport awd recipient are to be stopped, we may treat your stop payment order as a request concerning the one transfer only. If you order us to stop one of these payments at least three (3) Business Days before the transfer is scheduled and we do not do so, we will be liable for your losses or damages.
      3. Preauthorized Credits. If you have arranged to have direct deposits made to your account at least once every 60 days from the same person or company, you can call us at 866-606-3311 to find out whether or not the deposit has been made. Only federal benefit payments can be applied to your Card Account.
  4. Transactions We May Refuse to Process

    A Transaction may not be processed if: (a) the amount of the Transaction exceeds your available balance, (b) the Card has been reported lost or stolen, (c) we are uncertain whether you have authorized the Transaction, or (d) there is a dispute involving your available balance. If you believe you were entitled to receive Benefits in an amount different than what was credited to your Card Account, you should contact the Agency.

  5. Problems Using Your Card

    1. If you experience a problem using your Card at the self-service pump of a gas station, you may have to go inside to pay.
    2. If you have problems using your Card and you believe you have sufficient available funds for the Transaction, call us at the Customer Service number below.
    3. If we notice Transactions that are unusual or suspicious, we may place a temporary security "freeze" on your Card while we attempt to contact you.
  6. Record of Your Transactions, Card Account Balance & Know Your Balance

    You should check your Card Account balance and Transaction history on a regular basis. The information is available to you free of charge through our Customer Service number and at our web site, www.usdirectexpress.com. flights from san jose to cabo san lucas For a fee, you can also receive written statements each month.

    1. Keep track of your Transactions, including Transaction Holds, so you know your Card Account balance.
    2. When you withdraw cash or make a purchase, you can get a receipt for the Transaction. In some cases, the receipt will indicate your Card Account balance. You also can get information about your Card Account balance and a record of your Transactions by calling the Customer Service number below or by visiting www.usdirectexpress.com.
      [Note: Balance information may not include Transactions or fees that are still in process and have not yet settled. The balance also may include payments subject to a hold (See Section III, Paragraph B "Transaction Holds") or a security freeze (See Section V, Paragraph 3)]
    3. From the website, you can select and print transaction history for up to 12 months for tracking the transactions posted to your Card account. The amount of your available funds is also available on the receipt you get when you make a withdrawal or balance inquiry at certain ATMs. You also have the right to obtain at least 24 months of written history of Card federal home loan bank atlanta computershare walmart associate login Account transactions by calling us at the number on the back of your card or writing us at Direct Express®, Payment Processing Services, PO Box 540190, Omaha, NE 68154-0190. You will not be charged a fee for this information unless chase bank customer care phone number you request it more than once a month.
  7. Card and PIN Security–REPORT LOST OR STOLEN CARD

    You agree not to give or otherwise make your Card or PIN available to others. If you do, you will be responsible for any Transactions they conduct, even if they exceed your authorization. For security reasons you agree not to write your PIN on your Card or keep it in the same place as your Card.

    If you believe your Card or PIN has been lost or stolen or that someone has ode to the west wind by shelley critical analysis or may transfer or take money from your Card Account without your permission, report it by calling the Customer Service number below as soon as possible. You can also write to us at Direct Express®, Payment Processing Services, PO Box 540190, Omaha, NE 68154-0190 or visit our website at www.usdirectexpress.com. Calling us is the fastest way to report this loss. Once your Card or PIN is reported to us as lost, stolen or destroyed, your Card will be cancelled, and you will have no liability for further Transactions involving the use of the canceled Card.

  8. Your Liability for Unauthorized Transactions

    1. Tell us AT ONCE if you believe your Card or PIN has been lost or stolen. Telephoning us at the Customer Service number is the best way of keeping your possible losses down. You could lose all the money in your Card Account. If you tell us within two (2) Business Days, you can lose no more than $50 if someone used your Card or PIN without your permission. If you do NOT tell us within two (2) Business Days after you learn of the loss or theft of your Card or PIN, and we can prove that we could have stopped someone from using your Card or PIN without your permission if you had told us, you could lose as much as $500.

      If you can’t telephone us, you can write to us at Direct Express®, Payment Processing Services, PO Box 540190, Omaha, NE 68154-0190. If you are a California resident, you will not be liable for the $500 amount described above in any event. If you are a New York resident, your liability for the unauthorized use of the Card will not exceed $50.

      Also, if the written Transaction history or other Card Transaction information provided to you shows transfers that you did not make, tell us at once. If you do not tell us within 120 days after the transfer allegedly in error was credited or debited to your Card Account, you may not get back any money you lost after the 120 days if we can prove that we could have stopped someone from taking the money if you had told us in time. If a good reason (such as a long trip, a hospital stay, or the illness of a family member) kept you from notifying us, we will extend the time periods.

    2. Once your Card or PIN is reported lost, stolen or destroyed, the Card will be canceled, and you will have no liability for further Transactions conducted with the Card.
  9. In Case of Errors or Questions about Your Card Transactions

    1. Call the Customer Service number below or write to us at the address below as soon as you can if you think an error has occurred in your Card Account. We must hear from you within 120 days after the transfer allegedly in error was credited or debited to your Card Account. You will need to tell us:
      1. Your name and Card number.
      2. Why you believe there is an error, and the dollar amount involved.
      3. The approximate date when the error took place.

        Please provide us with your street address, email address and telephone number, as well, so that we can communicate with you.
    2. If the error cannot be resolved over the phone, you must provide us written notice of the error within 10 Business Days at Direct Express®, Payment Processing Services, PO Box 540190, Omaha, NE 68154-0190.
    3. We will determine whether an error occurred within 10 Business Days (20 Business Days for new Card Accounts opened less than 30 days) after we hear from you, and we will correct any error promptly. If we need more time, however, we may take up to 45 days to investigate your complaint or question. If we decide to do this, we will credit your Card Account within 10 Business Days (20 Business Days for new Card Accounts opened less than 30 days) for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 Business Days, we may not credit your Card Account. For errors involving new accounts, point-of-sale, or foreign-initiated transactions, we may take up to 90 days to investigate your complaint or question.
    4. We will tell you the results of our investigation within three (3) Business Days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents we used in our investigation to make our determination.
    5. If you need more information about the error resolution procedures, call us at the Customer Service number below.
  10. Fees

    We will charge you and you agree to pay the fees and charges described on the List of All Fees included with your Card. See the brochure accompanying your Card for ways to avoid fees. If you believe a fee was charged when it captain america the winter soldier box office not have been, call Customer Service at the number below.

  11. Adjustments to Your Card Account

    There are occasions when adjustments will be made to your Card Account balance to: reflect a merchant adjustment; resolve a dispute regarding a Transaction walmart money card customer service live person posted to your Card; correct deposits or Transactions posted in error; or because the Agency required the return of the Benefits received after you died or were declared incompetent ("Reclamation"). These adjustments could cause your Card Account to have a negative balance.

    If you do not have sufficient funds in your account to cover a Transaction or fee, the amount owed may be deducted from future credits to your Card Account and/or we may seek reimbursement from you, your estate or beneficiaries.

    Remember, you always have the right to dispute adjustments posted to your Card Account.

  12. Our Liability to You

    If we do not complete an electronic fund transfer (Transaction) to or from walmart www toys com your Card Account on time or in the correct amount according to these Terms, we will be liable for your losses or damages. There are some exceptions, however. We will not be liable, for instance, if:

    1. Through no fault of ours, you do not have enough available funds in your Card Account to complete the Transaction;
    2. We believe you may not have authorized the Transaction;
    3. Circumstances beyond our control (such as fire, flood, water damage, power failure, strike, labor dispute, computer breakdown, telephone line disruption, or natural disaster) prevents or delays the transfer, https adminservices optumhealth com despite reasonable precautions taken by us;
    4. The debit card system being used, including but not limited to the ATM or POS terminal was not working properly and you knew walmart money card customer service live person the problem when you started the Transaction;
    5. The Agency did not transmit Benefits for us to credit to your Card Account;
    6. Funds in your Card Account were held as a result of legal process, a Transaction hold or security freeze described in these Terms; or
    7. The Transaction could not be completed because your Card was damaged.
  13. Suspending or Canceling your Card.

    1. We may temporarily suspend or permanently terminate your use of the Card, including electronic access to your Card Account:
      1. immediately if: you breach any of the provisions of these Terms; we are notified to do so by the Agency; we believe that there has been or may be unauthorized use of your funds, Card or PIN; there are conflicting claims to your funds; you have made more than one claim of unauthorized Transactions; we believe your Card is being used for any unlawful purpose; or we believe you are named as a specially designated national by the Office of Foreign Asset Control or presidential order; or
      2. within 30 days after giving you notice of our intent to suspend or terminate your Card.
    2. You may cancel your Card by giving us prior written notice or telephoning us at the Customer Service number below.
    3. Termination of your Card does not relieve you of your responsibility to reimburse us for any amounts owed to us under these Terms even if you walmart money card customer service live person cancel the Card.
    4. You should notify the Agency when your Card is permanently canceled to make other arrangements for receiving your Benefits.
  14. LEGAL & GENERAL TERMS

    1. Governing Law. The funds in your Card Account are deemed held in the State of Michigan. Unless a federal law or regulation applies to a specific section of these Terms or use of the Card, these Terms will be governed by and interpreted in accordance with the laws of the State of Michigan. Depending on where you live, you may have additional rights under certain state laws that apply to us and your walmart money card customer service live person Card. We will comply with applicable federal and state law.
    2. Limitation on Time to Sue. Unless prohibited by law, an action or proceeding by you to enforce an obligation, duty or right arising under these Terms or applicable law with respect to your Card or Card Account must be commenced within 12 months after the cause of action accrues.
    3. Dispute Resolution, Venue, and Waiver of Right to Jury Trial/Judicial Reference. If you have a problem with or related online gift card exchange for cash to your Card or Card Account, please call Customer Service at the number below immediately. In most cases, a telephone call will quickly resolve the problem in a friendly, informal manner. If, however, a dispute cannot be resolved informally, you or we may file a court action in the state where you have told us you reside with a court having subject matter jurisdiction.

      Unless the law provides otherwise or the claim is brought before a beneficial state bank seattle court in the State of California, you and we both agree to give up the right to a trial by jury to resolve each dispute, claim, demand, court action, and controversy ("claim") between you and us arising out of or relating to your Card and/or Card Account. This includes, without limitation, claims brought by you as a class representative on behalf of others and claims by a class representative on your behalf as a class member.

      For claims brought in a court in the State of California, you and we agree that such claims shall be resolved by a reference proceeding in accordance with the provisions of Sections 638 et. seq. of the California Code of Civil Procedure ("CCP"), or their successor sections, which both of us agree constitutes the exclusive remedy for the resolution of any dispute, including whether the dispute is subject to the reference proceeding. The referee in the reference proceeding (i) shall hear and determine all issues, including but not limited to discovery disputes, (ii) is empowered to enter equitable and legal relief, rule on any motion otherwise permissible under the CCP, and (iii) may issue a decision disposing of all bremen high school football frb cleveland claims which shall be entered by the court as a final, binding and conclusive judgment, subject to appeal. A judicial reference proceeding is a trial decided by a court-appointed referee and not by a jury.

      You understand that without this jury trial waiver or agreement to submit claims for resolution by a reference proceeding, you may have a right to a jury trial on such matters, but you nevertheless agree voluntarily to waive that right. You acknowledge that you have had the opportunity to discuss this provision with your legal counsel.

    4. Privacy. We and our agents, acting on our behalf, collect nonpublic personal information about you (e.g., your name, address, telephone number, social security number, and date of birth) walmart money card customer service live person from the following sources: information we receive from you on applications/enrollments forms for the Card; and information about your Transactions with us or with others, including but not limited to the Agency. We do not release personal nonpublic financial information obtained in connection with this Card program about current or former ally app Cardholders to anyone, except to process and/or enforce Transactions with us and with others; to facilitate your Card enrollment and Agency payments/adjustments; to provide educational materials and other Card program features; as permitted or required by law, regulation, legal process or court order; to report to local, state and federal authorities if we believe a crime may have been committed involving a Card; or as otherwise requested by you. We restrict access to nonpublic personal information about you to our agents and employees who have a need to know that information in order to process your Card and Transactions. We maintain physical electronic and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.
    5. Assignment. You may not assign your rights or obligations in connection with these Terms or your Card to others.
    6. Legal process. We may comply with any subpoena, levy or other legal process which we believe in good faith is valid. Unless the law prohibits us, we may notify you of such process by telephone, electronically or in writing. If we are not fully reimbursed for our record search, photocopying and handling costs by the party that served the process, we may charge those costs to your Card Account. We may honor legal process that is served in any manner at any of our offices, including locations other than where the funds or records sought are held, even if the law requires personal delivery at a different location.

      Note: Certain benefit payments are protected from garnishment by federal and/or state law, which may impose requirements and limitations on legal process. south dakota state university mens basketball A fee of up to $50.00 may be assessed for the review and processing of estate claims including the distribution of any remaining funds to a deceased cardholder's estate.

    7. Change in terms. We may add to, delete or change these Terms at any time by providing you with prior notice as required by law.
    8. Severability/Waiver. If any provision of these Terms is justin berk winter weather outlook deemed unlawful, void or unenforceable, it will be deemed severed from these Terms and shall not affect the validity and enforceability of the remaining provisions. We may delay enforcing our rights under this Agreement without losing them. Any waiver by you or us will not be deemed a waiver of other rights or the same rights at another time.
    9. Unclaimed Property. Under certain circumstances, we are required by state law to relinquish the balance in accounts in which there has been no activity for a specified amount of time, such as deposits, withdrawals, balance inquiry or any other Customer-initiated contact. The time period for relinquishment, also called escheatment, varies by state. You agree that we are not liable for any loss you may incur due to our good faith compliance with these laws. amazon prime and audible
    10. Direct Express® Cash Access: This feature will allow you to obtain cash from your Direct Express® card at Walmart Money Services or Walmart Customer Service with no purchase necessary. All you need is your Direct Express® card, a valid photo ID, and PIN. There are restrictions on cash limits that can be received through this option. This optional service is available in the U.S. and Puerto Rico. No mutual of omaha bank customer service number additional Walmart fees apply. Additional authorized retailers may be offered in the future.

    The Direct Express® Debit Mastercard® card is issued by Comerica Bank, pursuant to a license by Mastercard International Incorporated. Mastercard® is a registered trademark of Mastercard International Incorporated.

    Customer Service: 1-866-606-3311

Источник: https://www.usdirectexpress.com/

Contact Walmart MoneyCard Customer Service

Walmart MoneyCard Phone Numbers and Emails

Walmart MoneyCard Contact Information

Walmart MoneyCard Website:

Walmart MoneyCard Online Chat:

Corporate Office Address:

Walmart Apollo, LLC.

P.O. Box 5100

Pasadena,California91117

United States

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Summary of Walmart MoneyCard Customer Service Calls

181 TOTAL
CALLS

00:22 AVG CALL
DURATION

10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Walmart MoneyCard Customer Service?

Cards Question:

  • “Ordered new card”
  • “Card Balance not posted correctly”
  • “Ilneed a replacment card”

Account Question:

Request for Information Question:

  • “Money Checking Account” ok google amazon stock price
  • “Need help with un locking my card”
  • “Can't get information on recent transactions”

Payments and Charges Question:

Activation/ Cancellation Question:

Product/ Service Question:

  • first baptist church lexington tn “I was trying to send a Venmo and it won't let me so I was waiting on the live chat person and as I was getting connected something else popped up and it took $46 and then another one dollar out of my account so I need to dispute that”
  • “Want to know if i buy a money card csn I loñink it to my bank and add cash witb your online services”
  • “I'm buying plane tickets and I think my card has a hold on it”

Refund Question:

Return/ Replace Question:

  • “Fraud case and money not returned by walmart”
  • “Need a replacement card”

Shipping and Delivery Question:

Other Question:

  • “Info”
  • “Never recived”
  • “MY MONEY”

About

Top Walmart MoneyCard Products

Direct Deposit

Walmart MoneyCard Pros and Cons

Pros: I havent seen any pros, No pros only cons, No card havent seen any pros, Convenience of debit card to use, Debit card use

Cons: I cant get my card to work and im not getting help, Monthly fees, Fraud department is obsolete, Rude customer service, Horribly rude customer service reps

Related Companies

Walmart, Flipkart, Ekart Logistics, Sams Club, ONN Electronics

Walmart MoneyCard reviews and complaints

Walmart MoneyCard is ranked 78 out of 194 in Cards category

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Источник: https://walmart-moneycard.pissedconsumer.com/customer-service.html

Important: Advance Child Tax Credit Payments Info & More!​​

5 easy ways GoBank can help you quickly access the advance Child Tax Credit payment and other Government benefits.​​ For eligible Child Tax Credit payment recipients, we’ll get you fast access to your funds and post them to your account as soon as we receive the instructions from the IRS. pnc investment center

  1. Expecting a Child Tax Credit payment?

    • If you have already filed your 2020 tax refund and have set up direct deposit to your GoBank account, and you are eligible, no action is required! Sign up for Account Alerts to be notified of incoming payments. Message and data rates may apply.
    • If you haven’t filed your 2020 taxes yet, the IRS will use the last direct deposit information that they have on file.
    • If you are expecting a paper check, click here to find out how to cash or deposit a check to your account. Get a $5 credit with Ingo Money when you cash a check to your GoBank account. Terms and conditions apply. See details below.*
    • If you aren’t required to file a tax return and haven’t given the IRS your information already, you will need to provide them some basic info here so where can i donate cat food can determine your eligibility.
  2. Need to check the status of your advance Child Tax Credit payment way of the west trailer the IRS? Keep checking the IRS advance Child Tax Credit payment page for tools to help you check your eligibility and manage and unenroll from payments. Please note that GoBank does not have any information regarding your payment status or eligibility.

  3. Need a replacement card? If you have misplaced your card and need to report it lost or stolen, log in to GoBank.com or the mobile app to request a new card.** Make sure the address we have on file is correct.

  4. Need to open a bank account to receive a bank account number instantly?Open an account to get started! Check IRS.gov/childtaxcredit2021 to find out when you can add your bank account information to receive the Child Tax Credit payment. Otherwise, people should watch their mail around July 15 for their mailed payment.

    Tip: Access your funds with early direct deposit for payroll or Government benefits such as SSA, or SSI. Timing for early direct deposit depends on deposit verification and when receive notice from your benefits provider and may vary from pay period to pay period. Child Tax Credit, Government stimulus and other payments will be posted to your account as soon as we receive the instructions from the IRS.

  5. Have more questions? Check the IRS website for more info about advance Child Tax Credit payments or Government stimulus.

  6. General information regarding the Child Tax Credit or Government stimulus payment on this page is based upon information provided by IRS.gov and we will make our best efforts to keep this information timely. Please note that GoBank does not have any information regarding the status or eligibility of your Child Tax Credit or Government stimulus payment.


Your security

Your money is safe with us; we are a member of walmart money card customer service live person FDIC. Plus, as an FDIC-insured digital bank without traditional branches or banker’s hours, you won’t have to worry about your ability to bank with us.

Watch out for scammers. The Federal Trade Commission Consumer information division has current guidance.

GoBank also has helpful tips about fraud.

Your health

We urge you to stay informed about COVID-19. The CDC has excellent resources and information.

The World Health Organization has additional resources.

Your account

Digital access to your account is the fastest way for self-service banking and 24/7 account access:

View your account balances, transaction history and your account information

Check the status of your direct deposit

Access your bank account and routing number

Make bill payments

Deposit checks

Find an ATM

Important FAQ's

Below are important FAQ’s that will be useful regarding the Child Tax Credit & Government stimulus payment.​ For more info please visit IRS.gov.

When will Child Tax Credit payments be made?
The IRS will pay half the total credit amount in advance monthly payments beginning July 15. You will claim the other half when you file your 2021 income tax return. These changes apply to tax year 2021 only.

How do I know if I am eligible for the Child Tax Credit?
business account on facebook cost To qualify for advance Child Tax Credit payments, you — and your spouse, if you filed a joint return — must have:

  • a 2019 or 2020 tax return and claimed the Child Tax Credit on the return; or
  • Given the IRS your information in 2020 to receive the Economic Impact Payment using the Non-Filers: Enter Payment Info Here; and
  • A main home in the United States for more than half the year (the 50 states and the District of Columbia) or file a joint return with a spouse who has a main home in the United States for more than half the year; and
  • A qualifying child who is under age 18 at the end of 2021 and who has a valid Social Security number; and
  • Made less than certain income limits.
The IRS will use information you provided earlier to determine if you qualify and automatically enroll you for advance payments. You do not need to take any additional action to get advance payments.

If I don’t file a tax return, how do I give the IRS my info to see if I am eligible for the Child Tax Credit?
If you aren’t required to file a tax return and haven’t given the IRS your information already, you will need to provide the IRS some basic information hereso they can determine your eligibility.

Who is eligible for a second stimulus payment?
Please check IRS.govfor information about your eligibility.

How do I find my AGI?
Your AGI (Adjusted Gross Income) can be found on:
-Line 11 on Form 1040 and 1040-SR (for tax year 2020)
-Line 8b on Form 1040 and 1040-SR (for tax year 2019)
Or if you have not filed 2019 taxes yet, your 2018 AGI can be found on:
-Line 7 of Form 1040 
-Line 35 of Form 1040NR

If I am not required to file a tax return, am I eligible for a stimulus payment?
Yes, if you meet the eligibility requirement. While you won’t receive an automatic payment now, you can still claim the equivalent Recovery Rebate Credit when you file your 2020 federal income tax return.

Most Social Security retirement and disability beneficiaries, railroad retirees and those receiving veterans’ benefits do not need take any action to receive a payment. Earlier this year, the IRS worked directly with the relevant federal agencies to obtain the information needed to send out the new payments the same way benefits for this group are normally paid. For eligible people in this group who didn’t receive a payment for any reason, they can file a 2020 tax return. Please visit IRS.govfor more information on eligibility.

I am currently a College student, am I eligible for a stimulus payment?
This depends. If you are an independent on your most recently filed tax returns, you would be eligible for a stimulus check. If someone claimed you as a dependent on their tax returns, you would not be eligible.

Will my stimulus payment be considered taxable income?
No. The stimulus checks will not be taxable income.

Where is my stimulus check?Keep checking the IRS Get My Payment portalto find out the status of your stimulus payment. Please note that GoBank does not have any information regarding your stimulus payment status or eligibility. The IRS will update the tool with new information as necessary.

Will my stimulus payment arrive earlier than the scheduled delivery date?
For eligible stimulus recipients, we’ll work to get you fast access to your funds. We will post the funds as soon as we receive the instructions from the IRS. Please visit IRS.govfor more information about your payment status.

Misplaced your card or need to order a new one?
You can order a new card by logging into your account.

Are government create a business email account with gmail payments automatic for eligible taxpayers?
  • Customers with their account information on file with the IRS from their 2020 tax filing will automatically receive a third stimulus payment to the same account if they are eligible.
  • If you haven’t filed your 2020 taxes yet, the IRS will use the last direct deposit information that they have on file. Please visit IRS.gov for more information on eligibility.
How much money am I going to get from the government stimulus?
Please visit herefor details. GoBank has no information regarding the amount of your payment.

Will my deposit get rejected since I closed my card/account?
The IRS will use the direct deposit information already in their systems to send the payments. If the IRS attempts to make a deposit to a closed account, the deposit will be rejected and returned to the IRS. The IRS will issue you either a paper check or a debit card. The IRS will automatically process any rejected stimulus payment in the form of a physical check, within 14 days, to the address you have on file with the IRS. Please visit IRS.govfor more information about your payment status.

Can I set up direct deposit or deposit a stimulus payment if a different name or social security number is listed on the payment?
Prior to setting up direct deposit or depositing your stimulus payment, please make sure the name and social security number on file with the IRS matches what’s on your GoBank account exactly. GoBank will not be able to deposit your stimulus payment if we are unable to match free pet food pantry near me.

Where do I find out more about how early direct deposit works for government benefits or payroll?
You can find more info hereabout our ASAP Direct Deposit™ program. Also hereare some helpful FAQ’s regarding direct deposit.

Timing for early direct deposit bremen high school 228 on deposit verification and when receive notice from your benefits provider and may vary from pay period to pay period. Unemployment benefits are not eligible for early direct deposit.



This notice contains hyperlinks to cdc.gov, consumer.ftc.gov, freefillableforms.com, irs.gov, who.int/., careeronestop.org, nylag.org, nytimes.com and themuse.com. GoBank does not provide, and is not responsible for the products, services, or overall website content available on cdc.gov, consumer.ftc.gov, freefillableforms.com, irs.gov, who.int/., careeronestop.org, nylag.org, nytimes.com and themuse.com. The GoBank Privacy Policy does not apply to cdc.gov, consumer.ftc.gov, freefillableforms.com, irs.gov, who.int/., careeronestop.org, nylag.org, nytimes.com and themuse.com. and you should consult the privacy disclosures on cdc.gov, consumer.ftc.gov, freefillableforms.com, irs.gov, who.int/., careeronestop.org, nylag.org, nytimes.com and themuse.com for further information.


The views and opinions expressed here may not represent the views and opinions of Green Dot Corporation or its affiliates. It is presented for general informational purposes only and does not constitute tax, legal or business advice.


*Redeem the promo code and the $5 credit will be applied to account at the time the check funds are deposited to the account. Promo code is one-time use, limited to the promo period.


Ingo Money will provide all customer service for mobile check cashing using the Ingo Money App.


The Ingo Money service is provided by First Century Bank, N.A. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms and Conditions and Privacy Policy.


Approval review usually takes 3 to 5 minutes but can take up to one hour. All checks are subject to approval for funding in Ingo Money’s sole discretion. Fees apply for approved Money in Minutes transactions funded to your card or account. Unapproved checks will not be funded to your card or account. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the Ingo Money Service. Your wireless carrier may charge a fee for data usage. Additional transaction fees, costs, terms and conditions may be associated with the funding and use of your card or account. See your Cardholder or Account Agreement for details.


Green Dot Bank is not affiliated in any way with Ingo Money and do not endorse or sponsor the offer.
** Fees may apply. See your account agreement for fees, terms and conditions.
© 2021 Ingo Money, Inc. All rights reserved.


Card issued by GoBank, a brand of Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. Green Dot Bank also operates under the following registered trade names: GO2bank, GoBank and Bonneville Bank. Registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. Green Dot is a registered trademark of Green Dot Corporation.

Источник: https://www.gobank.com/

Prepaid Users to Walmart, Green Dot: We Can't Access Our Money

Users of a popular prepaid card sold at Walmart stores have suddenly run into trouble checking balances and accessing their funds.

Frustrated consumers took to Facebook and Twitter Wednesday to air their grievances, with some complaining that they had been unable to access their funds for two days or longer.

The complaints involve the Walmart MoneyCard, a reloadable prepaid card issued by Green Dot Bank.

In an emailed statement Wednesday, Green Dot said that its new transaction processing partner, MasterCard Payment Transaction Services, was experiencing slowdowns in some systems. Green Dot acknowledged that customers could not access their card balances online or over the phone, but said that they could still check balances by mobile apps or text message.

It also disputed claims that users could not access their funds.

"There is no impact to the ability to make purchases or get cash from ATMs," Green Dot's statement read, "and reloads are all posting properly. We understand the important role we play in the daily financial lives of our loyal customers and apologize for any inconvenience this may cause."

But Barbara Martinez of Tornillo, Texas, said that her card had been declined several times over the past two days.

"I knew I had money in there, so I was wondering what was going on," she told American Banker on Wednesday.

Martinez added that she postponed a doctor's appointment that had been scheduled for Wednesday out of concern that her card would get rejected when she tried to make her co-payment.

Brian Pettis of Sedalia, Mo., said that his paycheck typically gets deposited on his prepaid card each Wednesday at 11 a.m. He was relying on that money to buy lunch, but the card was declined multiple times, he said.

"Going all day not eating wasn't really ideal," Pettis said in an interview.

Green Dot announced in March that it had migrated approximately 50 million account files to the MasterCard Payment Transaction Services platform, and that it would migrate 50 million more later this year.

It is unclear how many accounts had been affected by this week's glitch. Some social-media users reported that their cards were working on Wednesday afternoon.

Walmart, of Bentonville, Ark., did not respond to a request for comment.

The problems come at a poor time for Green Dot. The firm is locked jose coronado filmografia a pitched proxy battle with a large shareholder, Harvest Capital Strategies, which is seeking to oust Green Dot Chief Executive Steve Streit. The Pasadena, Calif., company's shareholders are expected to choose between two competing slates of board candidates at Green Dot's annual meeting Monday.

The complaints being lodged against Walmart and Green Dot are reminiscent of gripes that were voiced last October by users of the RushCard prepaid card.

That incident, which followed a change in payment processors, affected more than 442,400 consumers; users were unable access their funds or pay their bills, in some cases for several days. RushCard's parent company recently agreed to pay a total of $20.5 million to settle a class-action lawsuit brought on behalf of customers.

Источник: https://www.americanbanker.com/news/prepaid-users-to-walmart-green-dot-we-cant-access-our-money

      GET PAID UP TO 2 
DAYS SOONER!1

1Your Direct Deposit is loaded when your employer or benefits provider gives us early notice you have money coming. Not every employer or benefits provider gives us early notice every payday, but many do. Faster access to funds is based on comparison of a paper check versus electronic Direct Deposit.

2A reload fee of up to $4.95 applies. Reload and card balance limit apply. Cash loading not available at Walmarts in VT. Check loading not available at Walmarts in NJ, NY, RI, VT.

3Ingo Money is a service provided by First Century Bank, N.A. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms and Conditions https://www.ingomoney.com/terms-conditions/general-sdk/ and Privacy Policy https://www.ingomoney.com/privacy-policy. Approval review usually takes 3-5 minutes, but may take up to one hour. All checks are subject to approval for funding in Ingo Money’s sole discretion. Unapproved checks will not be loaded to your card. Ingo Money reserves the right to recover funds from bad checks if you knew the check was bad when you submitted it, if you attempt to cash or deposit it elsewhere after funding or if you otherwise act illegally or fraudulently. Fees may apply for loading or use of your card. See your Cardholder Agreement for details. Fees and other terms and conditions apply to check load services.

Neither Green Dot account, Green Dot Bank, Green Dot Corporation, Visa U.S.A. or any of their respective affiliates provide or are responsible for Ingo Money Products or Services.

4While this specific feature is available for free, certain other transaction fees and costs, terms, and conditions are associated with the use of this Card. See the Cardholder Agreement for more details.

5When you Pause your account, withdrawals and debit transactions conducted using your card will not be authorized. Some activity will continue, including debit transactions that were authorized before you Paused your account, transactions crediting funds to your account, ACH debit transactions conducted using your account and routing numbers, and recurring bill payments. We do not charge for this service, but wireless message and data rates may apply.

6Visa Zero Liability policy covers U.S.–issued cards only and does not apply to ATM transactions, PIN transactions not processed by Visa, or certain commercial card transactions. Cardholder must notify issuer promptly of any instacart vs amazon fresh use. Consult issuer for additional details or visit www.visa.com/security.

7We do not charge for this service, but wireless message and data charges may apply.

8Personal information, Internet access, mobile phone, and email address are required to use MoneyPak. Service fee and limits apply. MoneyPak is provided by Green Dot Corporation. Green Dot and MoneyPak are registered trademarks of Green Dot Corporation.

Источник: https://www.rushcard.com/

Walmart money card customer service live person -

TERMS OF USE FOR YOUR DIRECT EXPRESS® DEBIT MASTERCARD® CARD

You have requested to receive certain federal government benefits by a Direct Express® Debit Mastercard® Card (“Card”) issued by Comerica Bank (“us, we”), rather than receiving a check or direct deposit to your checking or savings account. You do not have to accept this benefits card. If you do not agree to accept the Card under these Terms, do not activate your Card. Instead, dispose of it by cutting it in half, notify Customer Service at the number below, and contact the agency paying your benefits to make other arrangements for receiving future benefit payments.

Keep these Terms of Use ("Terms") and the other information you received about the Card in a safe place with your other important documents, but do not keep your PIN with your Card. These Terms describe your rights and our rights regarding your Card, the use of your Card, and your Card Account.

BY ACCEPTING THIS CARD YOU AGREE TO THESE TERMS:

  1. Definitions:

    Agency. The Federal Government Agency that pays your Benefits.

    ATM. Automatic Teller Machine displaying the Mastercard® logo or Mastercard® ATM Alliance Logo.

    Benefits. The Federal Government payments you receive electronically from the Agency.

    Business Day. Monday through Friday, excluding federal holidays.

    Card. The Direct Express® Debit Mastercard® Card or its card number issued by Comerica Bank that is used to access funds in your Card Account. Access in some cases requires the use of your PIN.

    Card Account. The account held at Comerica Bank to which your Benefits are electronically transmitted by the Agency and which you access by using your Card. You are the owner of the funds in the Card Account. The funds are FDIC insured to the maximum amount permitted by law.

    PIN. The Personal Identification Number that you select.

    Transaction. A purchase, cash withdrawal, cash back, cash advance, merchant credit, Benefit deposit or other transaction made with your Card.

  2. Getting Started

    1. A. Activating Your Card & Selecting a PIN

      1. By accepting this Card, you agree to call Customer Service at the number below to select your PIN and activate your Card. See the enclosed Direct Express® Debit Mastercard® Card brochure for more information.
      2. Keep your PIN in a safe place. Do not write it on your Card or keep it near your Card.
    2. B. When Your Funds are Available

      1. Once you have activated your Card and selected your PIN and we have received and credited funds from the Agency to the Card Account, you can begin using your Card. These funds are usually available the same Business Day we receive them.
      2. If the Card Account is credited with an amount you are not entitled to receive, the amount may be deducted from the Card Account without prior notice to you. If the incorrect amount is from the Agency and you used those funds, the Agency can reclaim those funds. If we incur a loss as a result of either of these situations, we may recover those funds from you or your estate. (See Section XI, "Adjustments to Your Card Account")
      3. You may not deposit funds to your Card Account. Except for credits from merchants (for returns or adjustments), only the Agency may add funds to the Card Account.
  3. Using your Card

    1. A. General Use of your Card

      1. You can use your Card to pay for merchandise or services from any merchant that accepts Mastercard® debit cards. You can also use your Card at ATMs that display a Mastercard® logo. There are no Card fees for many of these Transactions. (See Section X, "Fees")
      2. To use your Card at ATMs or to get cash back when using your Card to make purchases, you must use your PIN. For other transactions, you should select "credit" and you may be asked to sign the sales receipt. Selecting "credit" does not mean that we or the Agency are lending you money.
      3. The amount of each Transaction will be deducted from your available Card Account balance along with any applicable fees (See Section X, "Fees") You should ensure that you have enough available funds in the Card Account to cover the Transaction and prior Transactions. You may not overdraw your Card Account.

        Funds that are subject to a Transaction Hold (see Paragraph B.1 of this Section III "Transaction Holds") or security freeze (see Paragraph 3 of Section V) are not available for other Transactions.

      4. If you make a purchase through a Point of Sale ("POS") terminal, a cash refund or adjustment will not be given to you if you return the merchandise. Instead, the merchant will process a credit transaction, and we will apply the credit to your Card Account balance.
      5. You can instruct us through our automated telephone Funds Transfer service, Mobile App, or Website to transfer funds from your card account to your personal United States bank account. If we cannot authenticate or verify your personal bank account information, we may limit your initial transfer to $200.00 or not allow the transfer to proceed. There is a fee for each transfer (See Section X, “Fees”). Transfers generally take three (3) Business Days.
      6. Instructions to make a telephone transfer or bill payment that are received after our cutoff hour or on a non-Business Day will be considered received as of the next Business Day. Once a transfer or payment instruction has been confirmed by us, you cannot cancel the Transaction.
    2. B. Transaction Holds, Preauthorized Payments, and Preauthorized Credits

      1. Transaction Holds. For some Card purchases, such as car rentals and hotel accommodations, the merchant may request authorization in advance for an estimated amount. If the authorization is approved, we place a temporary hold ("Transaction Hold") on your funds for the estimated amount of the purchase so that we can ensure that sufficient funds are available when the purchase is completed. Until the Transaction finally settles, or we determine that it is unlikely to be processed, the held funds will not be available for other Transactions. Once the preauthorized Transaction finally settles, we will charge your Card for the correct amount of the final transaction and will release any excess amount. If we determine that it is not likely the preauthorized Transaction will be processed, we will release the hold and those funds will be available for your use.
      2. Preauthorized Payments. You may use your Card to make regular, pre-authorized payments to merchants by giving your Card Account information to the merchant. If these payments may vary in amount, the person you are going to pay will tell you 10 days before each payment, when it will be made and how much it will be. You may choose instead to get this notice only when the payment would differ by more than a certain amount from the previous payment, or when the amount would fall outside certain limits that you set.You have the right to stop a pre-authorized payment from your Card Account if you call us at the Customer Service number below, or write to us at Direct Express®, Payment Processing Services, PO Box 540190, Omaha, NE 68154-0190. We must receive your request at least three (3) Business Days before the payment is scheduled to be made. (Note: If we do not receive your request at least three (3) Business Days before the scheduled payment, we may attempt, at our sole discretion, to stop the payment. However, we assume no responsibility for our failure or refusal to do so, even if we accept your stop payment request). If you call, we may require you to put your request in writing to us and to provide us with a copy of your notice to the payee, revoking the payee’s authority to originate debits to your Card Account, within 14 days after you call. If we do not receive the written confirmation within 14 days, we may honor subsequent debits to your Card Account. For individual payments, your request should specify the exact amount (dollars and cents) of the transfer you want to stop, the date of the transfer, and the identity of the payee. Unless you tell us that all future transfers to a specific recipient are to be stopped, we may treat your stop payment order as a request concerning the one transfer only. If you order us to stop one of these payments at least three (3) Business Days before the transfer is scheduled and we do not do so, we will be liable for your losses or damages.
      3. Preauthorized Credits. If you have arranged to have direct deposits made to your account at least once every 60 days from the same person or company, you can call us at 866-606-3311 to find out whether or not the deposit has been made. Only federal benefit payments can be applied to your Card Account.
  4. Transactions We May Refuse to Process

    A Transaction may not be processed if: (a) the amount of the Transaction exceeds your available balance, (b) the Card has been reported lost or stolen, (c) we are uncertain whether you have authorized the Transaction, or (d) there is a dispute involving your available balance. If you believe you were entitled to receive Benefits in an amount different than what was credited to your Card Account, you should contact the Agency.

  5. Problems Using Your Card

    1. If you experience a problem using your Card at the self-service pump of a gas station, you may have to go inside to pay.
    2. If you have problems using your Card and you believe you have sufficient available funds for the Transaction, call us at the Customer Service number below.
    3. If we notice Transactions that are unusual or suspicious, we may place a temporary security "freeze" on your Card while we attempt to contact you.
  6. Record of Your Transactions, Card Account Balance & Know Your Balance

    You should check your Card Account balance and Transaction history on a regular basis. The information is available to you free of charge through our Customer Service number and at our web site, www.usdirectexpress.com. For a fee, you can also receive written statements each month.

    1. Keep track of your Transactions, including Transaction Holds, so you know your Card Account balance.
    2. When you withdraw cash or make a purchase, you can get a receipt for the Transaction. In some cases, the receipt will indicate your Card Account balance. You also can get information about your Card Account balance and a record of your Transactions by calling the Customer Service number below or by visiting www.usdirectexpress.com.
      [Note: Balance information may not include Transactions or fees that are still in process and have not yet settled. The balance also may include payments subject to a hold (See Section III, Paragraph B "Transaction Holds") or a security freeze (See Section V, Paragraph 3)]
    3. From the website, you can select and print transaction history for up to 12 months for tracking the transactions posted to your Card account. The amount of your available funds is also available on the receipt you get when you make a withdrawal or balance inquiry at certain ATMs. You also have the right to obtain at least 24 months of written history of Card Account transactions by calling us at the number on the back of your card or writing us at Direct Express®, Payment Processing Services, PO Box 540190, Omaha, NE 68154-0190. You will not be charged a fee for this information unless you request it more than once a month.
  7. Card and PIN Security–REPORT LOST OR STOLEN CARD

    You agree not to give or otherwise make your Card or PIN available to others. If you do, you will be responsible for any Transactions they conduct, even if they exceed your authorization. For security reasons you agree not to write your PIN on your Card or keep it in the same place as your Card.

    If you believe your Card or PIN has been lost or stolen or that someone has or may transfer or take money from your Card Account without your permission, report it by calling the Customer Service number below as soon as possible. You can also write to us at Direct Express®, Payment Processing Services, PO Box 540190, Omaha, NE 68154-0190 or visit our website at www.usdirectexpress.com. Calling us is the fastest way to report this loss. Once your Card or PIN is reported to us as lost, stolen or destroyed, your Card will be cancelled, and you will have no liability for further Transactions involving the use of the canceled Card.

  8. Your Liability for Unauthorized Transactions

    1. Tell us AT ONCE if you believe your Card or PIN has been lost or stolen. Telephoning us at the Customer Service number is the best way of keeping your possible losses down. You could lose all the money in your Card Account. If you tell us within two (2) Business Days, you can lose no more than $50 if someone used your Card or PIN without your permission. If you do NOT tell us within two (2) Business Days after you learn of the loss or theft of your Card or PIN, and we can prove that we could have stopped someone from using your Card or PIN without your permission if you had told us, you could lose as much as $500.

      If you can’t telephone us, you can write to us at Direct Express®, Payment Processing Services, PO Box 540190, Omaha, NE 68154-0190. If you are a California resident, you will not be liable for the $500 amount described above in any event. If you are a New York resident, your liability for the unauthorized use of the Card will not exceed $50.

      Also, if the written Transaction history or other Card Transaction information provided to you shows transfers that you did not make, tell us at once. If you do not tell us within 120 days after the transfer allegedly in error was credited or debited to your Card Account, you may not get back any money you lost after the 120 days if we can prove that we could have stopped someone from taking the money if you had told us in time. If a good reason (such as a long trip, a hospital stay, or the illness of a family member) kept you from notifying us, we will extend the time periods.

    2. Once your Card or PIN is reported lost, stolen or destroyed, the Card will be canceled, and you will have no liability for further Transactions conducted with the Card.
  9. In Case of Errors or Questions about Your Card Transactions

    1. Call the Customer Service number below or write to us at the address below as soon as you can if you think an error has occurred in your Card Account. We must hear from you within 120 days after the transfer allegedly in error was credited or debited to your Card Account. You will need to tell us:
      1. Your name and Card number.
      2. Why you believe there is an error, and the dollar amount involved.
      3. The approximate date when the error took place.

        Please provide us with your street address, email address and telephone number, as well, so that we can communicate with you.
    2. If the error cannot be resolved over the phone, you must provide us written notice of the error within 10 Business Days at Direct Express®, Payment Processing Services, PO Box 540190, Omaha, NE 68154-0190.
    3. We will determine whether an error occurred within 10 Business Days (20 Business Days for new Card Accounts opened less than 30 days) after we hear from you, and we will correct any error promptly. If we need more time, however, we may take up to 45 days to investigate your complaint or question. If we decide to do this, we will credit your Card Account within 10 Business Days (20 Business Days for new Card Accounts opened less than 30 days) for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 Business Days, we may not credit your Card Account. For errors involving new accounts, point-of-sale, or foreign-initiated transactions, we may take up to 90 days to investigate your complaint or question.
    4. We will tell you the results of our investigation within three (3) Business Days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents we used in our investigation to make our determination.
    5. If you need more information about the error resolution procedures, call us at the Customer Service number below.
  10. Fees

    We will charge you and you agree to pay the fees and charges described on the List of All Fees included with your Card. See the brochure accompanying your Card for ways to avoid fees. If you believe a fee was charged when it should not have been, call Customer Service at the number below.

  11. Adjustments to Your Card Account

    There are occasions when adjustments will be made to your Card Account balance to: reflect a merchant adjustment; resolve a dispute regarding a Transaction posted to your Card; correct deposits or Transactions posted in error; or because the Agency required the return of the Benefits received after you died or were declared incompetent ("Reclamation"). These adjustments could cause your Card Account to have a negative balance.

    If you do not have sufficient funds in your account to cover a Transaction or fee, the amount owed may be deducted from future credits to your Card Account and/or we may seek reimbursement from you, your estate or beneficiaries.

    Remember, you always have the right to dispute adjustments posted to your Card Account.

  12. Our Liability to You

    If we do not complete an electronic fund transfer (Transaction) to or from your Card Account on time or in the correct amount according to these Terms, we will be liable for your losses or damages. There are some exceptions, however. We will not be liable, for instance, if:

    1. Through no fault of ours, you do not have enough available funds in your Card Account to complete the Transaction;
    2. We believe you may not have authorized the Transaction;
    3. Circumstances beyond our control (such as fire, flood, water damage, power failure, strike, labor dispute, computer breakdown, telephone line disruption, or natural disaster) prevents or delays the transfer, despite reasonable precautions taken by us;
    4. The debit card system being used, including but not limited to the ATM or POS terminal was not working properly and you knew about the problem when you started the Transaction;
    5. The Agency did not transmit Benefits for us to credit to your Card Account;
    6. Funds in your Card Account were held as a result of legal process, a Transaction hold or security freeze described in these Terms; or
    7. The Transaction could not be completed because your Card was damaged.
  13. Suspending or Canceling your Card.

    1. We may temporarily suspend or permanently terminate your use of the Card, including electronic access to your Card Account:
      1. immediately if: you breach any of the provisions of these Terms; we are notified to do so by the Agency; we believe that there has been or may be unauthorized use of your funds, Card or PIN; there are conflicting claims to your funds; you have made more than one claim of unauthorized Transactions; we believe your Card is being used for any unlawful purpose; or we believe you are named as a specially designated national by the Office of Foreign Asset Control or presidential order; or
      2. within 30 days after giving you notice of our intent to suspend or terminate your Card.
    2. You may cancel your Card by giving us prior written notice or telephoning us at the Customer Service number below.
    3. Termination of your Card does not relieve you of your responsibility to reimburse us for any amounts owed to us under these Terms even if you cancel the Card.
    4. You should notify the Agency when your Card is permanently canceled to make other arrangements for receiving your Benefits.
  14. LEGAL & GENERAL TERMS

    1. Governing Law. The funds in your Card Account are deemed held in the State of Michigan. Unless a federal law or regulation applies to a specific section of these Terms or use of the Card, these Terms will be governed by and interpreted in accordance with the laws of the State of Michigan. Depending on where you live, you may have additional rights under certain state laws that apply to us and your Card. We will comply with applicable federal and state law.
    2. Limitation on Time to Sue. Unless prohibited by law, an action or proceeding by you to enforce an obligation, duty or right arising under these Terms or applicable law with respect to your Card or Card Account must be commenced within 12 months after the cause of action accrues.
    3. Dispute Resolution, Venue, and Waiver of Right to Jury Trial/Judicial Reference. If you have a problem with or related to your Card or Card Account, please call Customer Service at the number below immediately. In most cases, a telephone call will quickly resolve the problem in a friendly, informal manner. If, however, a dispute cannot be resolved informally, you or we may file a court action in the state where you have told us you reside with a court having subject matter jurisdiction.

      Unless the law provides otherwise or the claim is brought before a court in the State of California, you and we both agree to give up the right to a trial by jury to resolve each dispute, claim, demand, court action, and controversy ("claim") between you and us arising out of or relating to your Card and/or Card Account. This includes, without limitation, claims brought by you as a class representative on behalf of others and claims by a class representative on your behalf as a class member.

      For claims brought in a court in the State of California, you and we agree that such claims shall be resolved by a reference proceeding in accordance with the provisions of Sections 638 et. seq. of the California Code of Civil Procedure ("CCP"), or their successor sections, which both of us agree constitutes the exclusive remedy for the resolution of any dispute, including whether the dispute is subject to the reference proceeding. The referee in the reference proceeding (i) shall hear and determine all issues, including but not limited to discovery disputes, (ii) is empowered to enter equitable and legal relief, rule on any motion otherwise permissible under the CCP, and (iii) may issue a decision disposing of all claims which shall be entered by the court as a final, binding and conclusive judgment, subject to appeal. A judicial reference proceeding is a trial decided by a court-appointed referee and not by a jury.

      You understand that without this jury trial waiver or agreement to submit claims for resolution by a reference proceeding, you may have a right to a jury trial on such matters, but you nevertheless agree voluntarily to waive that right. You acknowledge that you have had the opportunity to discuss this provision with your legal counsel.

    4. Privacy. We and our agents, acting on our behalf, collect nonpublic personal information about you (e.g., your name, address, telephone number, social security number, and date of birth) from the following sources: information we receive from you on applications/enrollments forms for the Card; and information about your Transactions with us or with others, including but not limited to the Agency. We do not release personal nonpublic financial information obtained in connection with this Card program about current or former Cardholders to anyone, except to process and/or enforce Transactions with us and with others; to facilitate your Card enrollment and Agency payments/adjustments; to provide educational materials and other Card program features; as permitted or required by law, regulation, legal process or court order; to report to local, state and federal authorities if we believe a crime may have been committed involving a Card; or as otherwise requested by you. We restrict access to nonpublic personal information about you to our agents and employees who have a need to know that information in order to process your Card and Transactions. We maintain physical electronic and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.
    5. Assignment. You may not assign your rights or obligations in connection with these Terms or your Card to others.
    6. Legal process. We may comply with any subpoena, levy or other legal process which we believe in good faith is valid. Unless the law prohibits us, we may notify you of such process by telephone, electronically or in writing. If we are not fully reimbursed for our record search, photocopying and handling costs by the party that served the process, we may charge those costs to your Card Account. We may honor legal process that is served in any manner at any of our offices, including locations other than where the funds or records sought are held, even if the law requires personal delivery at a different location.

      Note: Certain benefit payments are protected from garnishment by federal and/or state law, which may impose requirements and limitations on legal process. A fee of up to $50.00 may be assessed for the review and processing of estate claims including the distribution of any remaining funds to a deceased cardholder's estate.

    7. Change in terms. We may add to, delete or change these Terms at any time by providing you with prior notice as required by law.
    8. Severability/Waiver. If any provision of these Terms is deemed unlawful, void or unenforceable, it will be deemed severed from these Terms and shall not affect the validity and enforceability of the remaining provisions. We may delay enforcing our rights under this Agreement without losing them. Any waiver by you or us will not be deemed a waiver of other rights or the same rights at another time.
    9. Unclaimed Property. Under certain circumstances, we are required by state law to relinquish the balance in accounts in which there has been no activity for a specified amount of time, such as deposits, withdrawals, balance inquiry or any other Customer-initiated contact. The time period for relinquishment, also called escheatment, varies by state. You agree that we are not liable for any loss you may incur due to our good faith compliance with these laws.
    10. Direct Express® Cash Access: This feature will allow you to obtain cash from your Direct Express® card at Walmart Money Services or Walmart Customer Service with no purchase necessary. All you need is your Direct Express® card, a valid photo ID, and PIN. There are restrictions on cash limits that can be received through this option. This optional service is available in the U.S. and Puerto Rico. No additional Walmart fees apply. Additional authorized retailers may be offered in the future.

    The Direct Express® Debit Mastercard® card is issued by Comerica Bank, pursuant to a license by Mastercard International Incorporated. Mastercard® is a registered trademark of Mastercard International Incorporated.

    Customer Service: 1-866-606-3311

Источник: https://www.usdirectexpress.com/

Contact Walmart MoneyCard Customer Service

Walmart MoneyCard Phone Numbers and Emails

Walmart MoneyCard Contact Information

Walmart MoneyCard Website:

Walmart MoneyCard Online Chat:

Corporate Office Address:

Walmart Apollo, LLC.

P.O. Box 5100

Pasadena,California91117

United States

Edit Business Info

Walmart MoneyCard Rating Based on 41 Reviews

Rating details

Product or Service Quality

Rating Details

Product or Service Quality

Diversity of Products or Services

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All 68 Walmart MoneyCard reviews

Summary of Walmart MoneyCard Customer Service Calls

181 TOTAL
CALLS

00:22 AVG CALL
DURATION

10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Walmart MoneyCard Customer Service?

Cards Question:

  • “Ordered new card”
  • “Card Balance not posted correctly”
  • “Ilneed a replacment card”

Account Question:

  • “Close account”
  • “Blocked account”
  • “Account issues”

Request for Information Question:

  • “Money Checking Account”
  • “Need help with un locking my card”
  • “Can't get information on recent transactions”

Payments and Charges Question:

  • “Bill pay”
  • “Unauthorized transaction”
  • “I'm wondering why you sent me two new debit cards”

Activation/ Cancellation Question:

  • “Cancel”
  • “Trying to activate my card”
  • “I need to activate 3 cards”

Product/ Service Question:

  • “I was trying to send a Venmo and it won't let me so I was waiting on the live chat person and as I was getting connected something else popped up and it took $46 and then another one dollar out of my account so I need to dispute that”
  • “Want to know if i buy a money card csn I loñink it to my bank and add cash witb your online services”
  • “I'm buying plane tickets and I think my card has a hold on it”

Refund Question:

  • “I need my refund please put it in my card”

Return/ Replace Question:

  • “Fraud case and money not returned by walmart”
  • “Need a replacement card”

Shipping and Delivery Question:

  • “Have not received refund”

Other Question:

  • “Info”
  • “Never recived”
  • “MY MONEY”

About

Top Walmart MoneyCard Products

Direct Deposit

Walmart MoneyCard Pros and Cons

Pros: I havent seen any pros, No pros only cons, No card havent seen any pros, Convenience of debit card to use, Debit card use

Cons: I cant get my card to work and im not getting help, Monthly fees, Fraud department is obsolete, Rude customer service, Horribly rude customer service reps

Related Companies

Walmart, Flipkart, Ekart Logistics, Sams Club, ONN Electronics

Walmart MoneyCard reviews and complaints

Walmart MoneyCard is ranked 78 out of 194 in Cards category

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Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Источник: https://walmart-moneycard.pissedconsumer.com/customer-service.html

Send cash quickly
and conveniently
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Deposit Money

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Service fee and limits apply. Must be 18 or older to use this product.

Deposit cash to any eligible prepaid or bank debit card.

For a $5.95 flat fee you can deposit $20 - $500 in cash at 70,000+ retailers nationwide.​

MoneyPak is accepted by most Visa, Mastercard and Discover debit cards, plus 200+ prepaid debit card brands.

How it works

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Buy a MoneyPak at thousands of retailers nationwide

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1st time users will create a secure login at MoneyPak.com

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Use the secure MoneyPak number to add funds to any eligible card at MoneyPak.com

There are so many ways to use MoneyPak

Payback an IOU
Send your pay
Give a gift
Deposit to your own card
Tackle an unexpected expense

Источник: https://www.moneypak.com/

      GET PAID UP TO 2 
DAYS SOONER!1

1Your Direct Deposit is loaded when your employer or benefits provider gives us early notice you have money coming. Not every employer or benefits provider gives us early notice every payday, but many do. Faster access to funds is based on comparison of a paper check versus electronic Direct Deposit.

2A reload fee of up to $4.95 applies. Reload and card balance limit apply. Cash loading not available at Walmarts in VT. Check loading not available at Walmarts in NJ, NY, RI, VT.

3Ingo Money is a service provided by First Century Bank, N.A. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms and Conditions https://www.ingomoney.com/terms-conditions/general-sdk/ and Privacy Policy https://www.ingomoney.com/privacy-policy . Approval review usually takes 3-5 minutes, but may take up to one hour. All checks are subject to approval for funding in Ingo Money’s sole discretion. Unapproved checks will not be loaded to your card. Ingo Money reserves the right to recover funds from bad checks if you knew the check was bad when you submitted it, if you attempt to cash or deposit it elsewhere after funding or if you otherwise act illegally or fraudulently. Fees may apply for loading or use of your card. See your Cardholder Agreement for details. Fees and other terms and conditions apply to check load services.

Neither Green Dot account, Green Dot Bank, Green Dot Corporation, Visa U.S.A. or any of their respective affiliates provide or are responsible for Ingo Money Products or Services.

4While this specific feature is available for free, certain other transaction fees and costs, terms, and conditions are associated with the use of this Card. See the Cardholder Agreement for more details.

5When you Pause your account, withdrawals and debit transactions conducted using your card will not be authorized. Some activity will continue, including debit transactions that were authorized before you Paused your account, transactions crediting funds to your account, ACH debit transactions conducted using your account and routing numbers, and recurring bill payments. We do not charge for this service, but wireless message and data rates may apply.

6Visa Zero Liability policy covers U.S.–issued cards only and does not apply to ATM transactions, PIN transactions not processed by Visa, or certain commercial card transactions. Cardholder must notify issuer promptly of any unauthorized use. Consult issuer for additional details or visit www.visa.com/security.

7We do not charge for this service, but wireless message and data charges may apply.

8Personal information, Internet access, mobile phone, and email address are required to use MoneyPak. Service fee and limits apply. MoneyPak is provided by Green Dot Corporation. Green Dot and MoneyPak are registered trademarks of Green Dot Corporation.

Источник: https://www.rushcard.com/

Prepaid Users to Walmart, Green Dot: We Can't Access Our Money

Users of a popular prepaid card sold at Walmart stores have suddenly run into trouble checking balances and accessing their funds.

Frustrated consumers took to Facebook and Twitter Wednesday to air their grievances, with some complaining that they had been unable to access their funds for two days or longer.

The complaints involve the Walmart MoneyCard, a reloadable prepaid card issued by Green Dot Bank.

In an emailed statement Wednesday, Green Dot said that its new transaction processing partner, MasterCard Payment Transaction Services, was experiencing slowdowns in some systems. Green Dot acknowledged that customers could not access their card balances online or over the phone, but said that they could still check balances by mobile apps or text message.

It also disputed claims that users could not access their funds.

"There is no impact to the ability to make purchases or get cash from ATMs," Green Dot's statement read, "and reloads are all posting properly. We understand the important role we play in the daily financial lives of our loyal customers and apologize for any inconvenience this may cause."

But Barbara Martinez of Tornillo, Texas, said that her card had been declined several times over the past two days.

"I knew I had money in there, so I was wondering what was going on," she told American Banker on Wednesday.

Martinez added that she postponed a doctor's appointment that had been scheduled for Wednesday out of concern that her card would get rejected when she tried to make her co-payment.

Brian Pettis of Sedalia, Mo., said that his paycheck typically gets deposited on his prepaid card each Wednesday at 11 a.m. He was relying on that money to buy lunch, but the card was declined multiple times, he said.

"Going all day not eating wasn't really ideal," Pettis said in an interview.

Green Dot announced in March that it had migrated approximately 50 million account files to the MasterCard Payment Transaction Services platform, and that it would migrate 50 million more later this year.

It is unclear how many accounts had been affected by this week's glitch. Some social-media users reported that their cards were working on Wednesday afternoon.

Walmart, of Bentonville, Ark., did not respond to a request for comment.

The problems come at a poor time for Green Dot. The firm is locked in a pitched proxy battle with a large shareholder, Harvest Capital Strategies, which is seeking to oust Green Dot Chief Executive Steve Streit. The Pasadena, Calif., company's shareholders are expected to choose between two competing slates of board candidates at Green Dot's annual meeting Monday.

The complaints being lodged against Walmart and Green Dot are reminiscent of gripes that were voiced last October by users of the RushCard prepaid card.

That incident, which followed a change in payment processors, affected more than 442,400 consumers; users were unable access their funds or pay their bills, in some cases for several days. RushCard's parent company recently agreed to pay a total of $20.5 million to settle a class-action lawsuit brought on behalf of customers.

Источник: https://www.americanbanker.com/news/prepaid-users-to-walmart-green-dot-we-cant-access-our-money

Important: Advance Child Tax Credit Payments Info & More!​​

5 easy ways GoBank can help you quickly access the advance Child Tax Credit payment and other Government benefits.​​ For eligible Child Tax Credit payment recipients, we’ll get you fast access to your funds and post them to your account as soon as we receive the instructions from the IRS.

  1. Expecting a Child Tax Credit payment?

    • If you have already filed your 2020 tax refund and have set up direct deposit to your GoBank account, and you are eligible, no action is required! Sign up for Account Alerts to be notified of incoming payments. Message and data rates may apply.
    • If you haven’t filed your 2020 taxes yet, the IRS will use the last direct deposit information that they have on file.
    • If you are expecting a paper check, click here to find out how to cash or deposit a check to your account. Get a $5 credit with Ingo Money when you cash a check to your GoBank account. Terms and conditions apply. See details below.*
    • If you aren’t required to file a tax return and haven’t given the IRS your information already, you will need to provide them some basic info here so they can determine your eligibility.
  2. Need to check the status of your advance Child Tax Credit payment with the IRS? Keep checking the IRS advance Child Tax Credit payment page for tools to help you check your eligibility and manage and unenroll from payments. Please note that GoBank does not have any information regarding your payment status or eligibility.

  3. Need a replacement card? If you have misplaced your card and need to report it lost or stolen, log in to GoBank.com or the mobile app to request a new card.** Make sure the address we have on file is correct.

  4. Need to open a bank account to receive a bank account number instantly?Open an account to get started! Check IRS.gov/childtaxcredit2021 to find out when you can add your bank account information to receive the Child Tax Credit payment. Otherwise, people should watch their mail around July 15 for their mailed payment.

    Tip: Access your funds with early direct deposit for payroll or Government benefits such as SSA, or SSI. Timing for early direct deposit depends on deposit verification and when receive notice from your benefits provider and may vary from pay period to pay period. Child Tax Credit, Government stimulus and other payments will be posted to your account as soon as we receive the instructions from the IRS.

  5. Have more questions? Check the IRS website for more info about advance Child Tax Credit payments or Government stimulus.

  6. General information regarding the Child Tax Credit or Government stimulus payment on this page is based upon information provided by IRS.gov and we will make our best efforts to keep this information timely. Please note that GoBank does not have any information regarding the status or eligibility of your Child Tax Credit or Government stimulus payment.


Your security

Your money is safe with us; we are a member of the FDIC. Plus, as an FDIC-insured digital bank without traditional branches or banker’s hours, you won’t have to worry about your ability to bank with us.

Watch out for scammers. The Federal Trade Commission Consumer information division has current guidance.

GoBank also has helpful tips about fraud.

Your health

We urge you to stay informed about COVID-19. The CDC has excellent resources and information.

The World Health Organization has additional resources.

Your account

Digital access to your account is the fastest way for self-service banking and 24/7 account access:

View your account balances, transaction history and your account information

Check the status of your direct deposit

Access your bank account and routing number

Make bill payments

Deposit checks

Find an ATM

Important FAQ's

Below are important FAQ’s that will be useful regarding the Child Tax Credit & Government stimulus payment.​ For more info please visit IRS.gov.

When will Child Tax Credit payments be made?
The IRS will pay half the total credit amount in advance monthly payments beginning July 15. You will claim the other half when you file your 2021 income tax return. These changes apply to tax year 2021 only.

How do I know if I am eligible for the Child Tax Credit?
To qualify for advance Child Tax Credit payments, you — and your spouse, if you filed a joint return — must have:

  • a 2019 or 2020 tax return and claimed the Child Tax Credit on the return; or
  • Given the IRS your information in 2020 to receive the Economic Impact Payment using the Non-Filers: Enter Payment Info Here; and
  • A main home in the United States for more than half the year (the 50 states and the District of Columbia) or file a joint return with a spouse who has a main home in the United States for more than half the year; and
  • A qualifying child who is under age 18 at the end of 2021 and who has a valid Social Security number; and
  • Made less than certain income limits.
The IRS will use information you provided earlier to determine if you qualify and automatically enroll you for advance payments. You do not need to take any additional action to get advance payments.

If I don’t file a tax return, how do I give the IRS my info to see if I am eligible for the Child Tax Credit?
If you aren’t required to file a tax return and haven’t given the IRS your information already, you will need to provide the IRS some basic information hereso they can determine your eligibility.

Who is eligible for a second stimulus payment?
Please check IRS.govfor information about your eligibility.

How do I find my AGI?
Your AGI (Adjusted Gross Income) can be found on:
-Line 11 on Form 1040 and 1040-SR (for tax year 2020)
-Line 8b on Form 1040 and 1040-SR (for tax year 2019)
Or if you have not filed 2019 taxes yet, your 2018 AGI can be found on:
-Line 7 of Form 1040 
-Line 35 of Form 1040NR

If I am not required to file a tax return, am I eligible for a stimulus payment?
Yes, if you meet the eligibility requirement. While you won’t receive an automatic payment now, you can still claim the equivalent Recovery Rebate Credit when you file your 2020 federal income tax return.

Most Social Security retirement and disability beneficiaries, railroad retirees and those receiving veterans’ benefits do not need take any action to receive a payment. Earlier this year, the IRS worked directly with the relevant federal agencies to obtain the information needed to send out the new payments the same way benefits for this group are normally paid. For eligible people in this group who didn’t receive a payment for any reason, they can file a 2020 tax return. Please visit IRS.govfor more information on eligibility.

I am currently a College student, am I eligible for a stimulus payment?
This depends. If you are an independent on your most recently filed tax returns, you would be eligible for a stimulus check. If someone claimed you as a dependent on their tax returns, you would not be eligible.

Will my stimulus payment be considered taxable income?
No. The stimulus checks will not be taxable income.

Where is my stimulus check?Keep checking the IRS Get My Payment portalto find out the status of your stimulus payment . Please note that GoBank does not have any information regarding your stimulus payment status or eligibility. The IRS will update the tool with new information as necessary.

Will my stimulus payment arrive earlier than the scheduled delivery date?
For eligible stimulus recipients, we’ll work to get you fast access to your funds. We will post the funds as soon as we receive the instructions from the IRS. Please visit IRS.govfor more information about your payment status.

Misplaced your card or need to order a new one?
You can order a new card by logging into your account.

Are government stimulus payments automatic for eligible taxpayers?
  • Customers with their account information on file with the IRS from their 2020 tax filing will automatically receive a third stimulus payment to the same account if they are eligible.
  • If you haven’t filed your 2020 taxes yet, the IRS will use the last direct deposit information that they have on file. Please visit IRS.gov for more information on eligibility.
How much money am I going to get from the government stimulus?
Please visit herefor details. GoBank has no information regarding the amount of your payment.

Will my deposit get rejected since I closed my card/account?
The IRS will use the direct deposit information already in their systems to send the payments. If the IRS attempts to make a deposit to a closed account, the deposit will be rejected and returned to the IRS. The IRS will issue you either a paper check or a debit card. The IRS will automatically process any rejected stimulus payment in the form of a physical check, within 14 days, to the address you have on file with the IRS. Please visit IRS.govfor more information about your payment status.

Can I set up direct deposit or deposit a stimulus payment if a different name or social security number is listed on the payment?
Prior to setting up direct deposit or depositing your stimulus payment, please make sure the name and social security number on file with the IRS matches what’s on your GoBank account exactly. GoBank will not be able to deposit your stimulus payment if we are unable to match recipients.

Where do I find out more about how early direct deposit works for government benefits or payroll?
You can find more info hereabout our ASAP Direct Deposit™ program. Also hereare some helpful FAQ’s regarding direct deposit.

Timing for early direct deposit depends on deposit verification and when receive notice from your benefits provider and may vary from pay period to pay period. Unemployment benefits are not eligible for early direct deposit.



This notice contains hyperlinks to cdc.gov, consumer.ftc.gov, freefillableforms.com, irs.gov, who.int/., careeronestop.org, nylag.org, nytimes.com and themuse.com. GoBank does not provide, and is not responsible for the products, services, or overall website content available on cdc.gov, consumer.ftc.gov, freefillableforms.com, irs.gov, who.int/., careeronestop.org, nylag.org, nytimes.com and themuse.com. The GoBank Privacy Policy does not apply to cdc.gov, consumer.ftc.gov, freefillableforms.com, irs.gov, who.int/., careeronestop.org, nylag.org, nytimes.com and themuse.com. and you should consult the privacy disclosures on cdc.gov, consumer.ftc.gov, freefillableforms.com, irs.gov, who.int/., careeronestop.org, nylag.org, nytimes.com and themuse.com for further information.


The views and opinions expressed here may not represent the views and opinions of Green Dot Corporation or its affiliates. It is presented for general informational purposes only and does not constitute tax, legal or business advice.


*Redeem the promo code and the $5 credit will be applied to account at the time the check funds are deposited to the account. Promo code is one-time use, limited to the promo period.


Ingo Money will provide all customer service for mobile check cashing using the Ingo Money App.


The Ingo Money service is provided by First Century Bank, N.A. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms and Conditions and Privacy Policy.


Approval review usually takes 3 to 5 minutes but can take up to one hour. All checks are subject to approval for funding in Ingo Money’s sole discretion. Fees apply for approved Money in Minutes transactions funded to your card or account. Unapproved checks will not be funded to your card or account. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the Ingo Money Service. Your wireless carrier may charge a fee for data usage. Additional transaction fees, costs, terms and conditions may be associated with the funding and use of your card or account. See your Cardholder or Account Agreement for details.


Green Dot Bank is not affiliated in any way with Ingo Money and do not endorse or sponsor the offer.
** Fees may apply. See your account agreement for fees, terms and conditions.
© 2021 Ingo Money, Inc. All rights reserved.


Card issued by GoBank, a brand of Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. Green Dot Bank also operates under the following registered trade names: GO2bank, GoBank and Bonneville Bank. Registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. Green Dot is a registered trademark of Green Dot Corporation.

Источник: https://www.gobank.com/
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Comments

  1. Discover is my favorite of the secured cards because it tends to graduate to unsecured faster than other secured cards, plus it's not loaded with fees.

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